ePolicy Orchestrator 5.0 Installation Guide - McAfee

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Contents Run the utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Upgrade your ePolicy Orchestrator server . . . . . . . . . . . . . . . . . . . . . . . . 45 Upgrade your ePolicy Orchestrator Cluster server . . . . . . . . . . . . . . . . . . . . . 46 Upgrade your remote Agent Handlers . . . . . . . . . . . . . . . . . . . . . . . . . 47 5 Uninstalling ePolicy Orchestrator software 49 Uninstall Express and Custom installations . . . . . . . . . . . . . . . . . . . . . . . 49 Uninstall cluster installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 6 Troubleshooting and log file reference 51 Common installation messages and their causes and solutions . . . . . . . . . . . . . . . 51 Log files for troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Installer logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Server logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Agent logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Index 59 4 McAfee ePolicy Orchestrator 5.0.0 Software Installation Guide
Preface Contents About this guide Find product documentation About this guide This information describes the guide's target audience, the typographical conventions and icons used in this guide, and how the guide is organized. Audience McAfee documentation is carefully researched and written for the target audience. The information in this guide is intended primarily for: • Administrators — People who implement and enforce the company's security program. • Users — People who use the computer where the software is running and can access some or all of its features. • Reviewers — People who evaluate the product. Conventions This guide uses these typographical conventions and icons. Book title, term, emphasis Bold User input, code, message Interface text Hypertext blue Title of a book, chapter, or topic; a new term; emphasis. Text that is strongly emphasized. Commands and other text that the user types; a code sample; a displayed message. Words from the product interface like options, menus, buttons, and dialog boxes. A link to a topic or to an external website. Note: Additional information, like an alternate method of accessing an option. Tip: Suggestions and recommendations. Important/Caution: Valuable advice to protect your computer system, software installation, network, business, or data. Warning: Critical advice to prevent bodily harm when using a hardware product. McAfee ePolicy Orchestrator 5.0.0 Software Installation Guide 5
Page 1 and 2: Installation Guide McAfee ePolicy O
Page 3: Contents Preface 5 About this guide
Page 7 and 8: 1 Installation requirements and rec
Page 9 and 10: Installation requirements and recom
Page 15 and 16: 2 2 Installing McAfee ePolicy Orche
Page 17 and 18: Installing McAfee ePolicy Orchestra
Page 31 and 32: 3 3 Restoring McAfee ePolicy Orches
Page 33 and 34: Restoring McAfee ePolicy Orchestrat
Page 39 and 40: 4 Upgrading 4 ePolicy Orchestrator
Page 41 and 42: Upgrading ePolicy Orchestrator soft
Page 49 and 50: 5 Uninstalling ePolicy Orchestrator
Page 51 and 52: 6 Troubleshooting and log file refe
Page 53 and 54: Troubleshooting and log file refere
Page 55 and 56:
Troubleshooting and log file refere
Page 57 and 58:
Troubleshooting and log file refere
Page 59 and 60:
Index 32-bit server-class operating
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ePolicy Orchestrator 5.0 Installation Guide - McAfee

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