ePolicy Orchestrator 5.0 Installation Guide - McAfee

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COPYRIGHT Copyright © 2013 McAfee, Inc. Do not copy without permission. TRADEMARK ATTRIBUTIONS McAfee, the McAfee logo, McAfee Active Protection, McAfee AppPrism, McAfee Artemis, McAfee CleanBoot, McAfee DeepSAFE, ePolicy Orchestrator, McAfee ePO, McAfee EMM, McAfee Enterprise Mobility Management, Foundscore, Foundstone, McAfee NetPrism, McAfee Policy Enforcer, Policy Lab, McAfee QuickClean, Safe Eyes, McAfee SECURE, SecureOS, McAfee Shredder, SiteAdvisor, SmartFilter, McAfee Stinger, McAfee Total Protection, TrustedSource, VirusScan, WaveSecure, WormTraq are trademarks or registered trademarks of McAfee, Inc. or its subsidiaries in the United States and other countries. Other names and brands may be claimed as the property of others. LICENSE INFORMATION License Agreement NOTICE TO ALL USERS: CAREFULLY READ THE APPROPRIATE LEGAL AGREEMENT CORRESPONDING TO THE LICENSE YOU PURCHASED, WHICH SETS FORTH THE GENERAL TERMS AND CONDITIONS FOR THE USE OF THE LICENSED SOFTWARE. IF YOU DO NOT KNOW WHICH TYPE OF LICENSE YOU HAVE ACQUIRED, PLEASE CONSULT THE SALES AND OTHER RELATED LICENSE GRANT OR PURCHASE ORDER DOCUMENTS THAT ACCOMPANY YOUR SOFTWARE PACKAGING OR THAT YOU HAVE RECEIVED SEPARATELY AS PART OF THE PURCHASE (AS A BOOKLET, A FILE ON THE PRODUCT CD, OR A FILE AVAILABLE ON THE WEBSITE FROM WHICH YOU DOWNLOADED THE SOFTWARE PACKAGE). IF YOU DO NOT AGREE TO ALL OF THE TERMS SET FORTH IN THE AGREEMENT, DO NOT INSTALL THE SOFTWARE. IF APPLICABLE, YOU MAY RETURN THE PRODUCT TO MCAFEE OR THE PLACE OF PURCHASE FOR A FULL REFUND. 2 McAfee ePolicy Orchestrator 5.0.0 Software Installation Guide
Contents Preface 5 About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Find product documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 1 Installation requirements and recommendations 7 Hardware requirements and recommendations . . . . . . . . . . . . . . . . . . . . . . 7 Software requirements and recommendations . . . . . . . . . . . . . . . . . . . . . . . 8 Supported operating systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Supported virtual infrastructure software . . . . . . . . . . . . . . . . . . . . . . . . 10 Supported SQL Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Supported Internet browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Agent Handler server requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Things to know before installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 About the SQL Server installation documented in this guide . . . . . . . . . . . . . 12 About the SQL Server roles required for installation . . . . . . . . . . . . . . . . . 13 About HTTP port options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Distributed repository requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Supported and unsupported products . . . . . . . . . . . . . . . . . . . . . . . . . 14 2 Installing McAfee ePolicy Orchestrator 15 Initial installation options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Perform Express installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Perform Custom installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Perform cluster installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Install on Windows Server 2008 . . . . . . . . . . . . . . . . . . . . . . . . . 22 Install on Windows Server 2012 . . . . . . . . . . . . . . . . . . . . . . . . . 25 Test the ePolicy Orchestrator cluster installation . . . . . . . . . . . . . . . . . . 27 Install remote Agent Handlers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Install remote Agent Handlers . . . . . . . . . . . . . . . . . . . . . . . . . 28 Complete a first-time installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 3 Restoring McAfee ePolicy Orchestrator 31 Restore software installation options . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Install ePolicy Orchestrator software on the restore server . . . . . . . . . . . . . . . . . 32 Restore ePolicy Orchestrator software in a cluster environment . . . . . . . . . . . . . . . 34 Restore remote Agent Handler connections . . . . . . . . . . . . . . . . . . . . . . . 36 4 Upgrading ePolicy Orchestrator software 39 Things to do before upgrading . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Supported and unsupported products . . . . . . . . . . . . . . . . . . . . . . 39 Back up ePolicy Orchestrator databases and directories . . . . . . . . . . . . . . . 40 Disable remote Agent Handlers before upgrading . . . . . . . . . . . . . . . . . 40 Upgrade Compatibility Utility overview . . . . . . . . . . . . . . . . . . . . . . . . . 41 McAfee ePolicy Orchestrator 5.0.0 Software Installation Guide 3
Page 1: Installation Guide McAfee ePolicy O
Page 5 and 6: Preface Contents About this guide F
Page 7 and 8: 1 Installation requirements and rec
Page 9 and 10: Installation requirements and recom
Page 15 and 16: 2 2 Installing McAfee ePolicy Orche
Page 17 and 18: Installing McAfee ePolicy Orchestra
Page 31 and 32: 3 3 Restoring McAfee ePolicy Orches
Page 33 and 34: Restoring McAfee ePolicy Orchestrat
Page 39 and 40: 4 Upgrading 4 ePolicy Orchestrator
Page 41 and 42: Upgrading ePolicy Orchestrator soft
Page 49 and 50: 5 Uninstalling ePolicy Orchestrator
Page 51 and 52: 6 Troubleshooting and log file refe
Page 53 and 54:
Troubleshooting and log file refere
Page 55 and 56:
Page 57 and 58:
Page 59 and 60:
Index 32-bit server-class operating
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