Centre for Railway Information Systems - Indian Railways

Centre for Railway Information Systems
Chanakyapuri, New Delhi.
Tel:24106717, 24104525, Fax No. 91-11-26877893
Sealed tenders are invited by Managing Director, Centre for Railway Information
Systems, Chanakyapuri, New Delhi-110021 for supply of Modems.
S.
No.
Description
of the job
1 Supply , of
Modems
226 Pairs
Modems
Tender
No.
2005/
CRIS/
11150
Due Date of Date of Earnest
submission opening of money
of Tender Tender at
upto 15.00 15.30 HRS.
hrs.
7-3-2005 7-3-2005 Rs. 02
Lakhs
Cost of
Tender
Document
Rs. 2000/-
The tender forms, conditions of contract including specifications and other information can be
had from this office during working hours on any working day upto the day of submission of
tender documents on payment of non refundable cost of tender documents as mentioned
above. The cost of tender document should be remitted by Demand/Draft only in favour of
CRIS. The Tender can also be download from CRIS Website www.indianrail.gov.in.
However , at the time of submission of tender, the requisite cost of tender has to be deposited,
failing which tender will not be accepted.
Registrar/CRIS.

Tender No.: 2005/CRIS/ 11150
Dated:14-2-2005
M/s.
Sub : Tender for supply of Modems
Sealed quotations are invited for supply of 226 pairs of Modems with following
terms and conditions:-
1 Offers must be complete in all respects as per indicated formats.
2 The offer should remain valid for a period of 180 days.
3 The tender documents must be submitted duly completed in prescribed
formats. The techno-commercial and financial bid should be submitted in
duplicate in separately sealed envelopes along with the sheet of compliance
for the terms and conditions. These should be deposited on or before 7-3-
2005, upto 1500 hours with Manager/Purchase, CRIS, Chanakyapuri, New
Delhi – 110021 and will be opened at 15.30 hrs. of the same date in the
above office.
4 The tenders received after the time and date specified above shall not be
considered. Offers on original printed sheets will only be considered. Offers
submitted by FAX or in any manner other than specified above shall not be
considered. The bids shall exactly be according to the prescribed formats.
Modifications/rewording of formats shall not be acceptable. All corrections to
be signed.
5 The techno – commercial bid should be in a sealed envelope super scribed
as “Tender for the supply of Modems. The techno - commercial bid shall
also contain the required EMD, without which the bid shall be summarily
rejected.
6 The Techno – commercial bid shall have all details but with price column of
the rate schedule blanked out. However, a tick mark shall be provided
against each item of the rate schedule for mat to indicate that there is a quote
against this item in the Financial bid.
7 The financial bid shall contain nothing else but prices as per the blank
format of the rate schedule enclosed.

8 Only those qualifying in the techno – commercial evaluation shall be
called for opening of the financial bids. The date of opening of financial
bids shall be intimated to the short listed tenderers in due course.
9 For any clarification related to this Tender you may like to contact.
Manager/Purchase, Dy. Manager/Tele. CHANAKYAPURI, New Delhi.
Telephones 24106717 and 24104525
Enclosed:
Aneexure A- Bio- Particulars
Annexure B – Rate Schedule
Annexure C- Warranty
Annexure D- Proforma Bank Guarantee
Annexure E- List of Locations
Annexure F – Technical Specifications
(Rakesh Sehgal)
Manager/Purchase

2. Scope
3. Locations
The scope of tender shall include supply and 03 year back – to – bench
Warranty Maintenance of Modems at the respective Zonal HQ offices / sites
specified in Annexure E.
List Enclosed. (Annexure E ) However, the list of sites and Quantity of
equipment to be installed at each site is tentative and subject to change.
4. Qualification Criteria
i) The bidder should be an Original equipment manufacturer (OEM) or an
authorized representative of the OEM. The bidder shall furnish the
Authorization letter from the OEM specific to this tender clearly
mentioning tender number for which authorization is being provided. The
bidder should also furnish documentary proof of backend support
including software upgrades and availability of spares for a period of 05
years from the OEM of the product offered.
ii)
The bidder shall furnish at least one order for supply of similar equipment
of value Rs. 25 Lakhs or above, or two orders with combined value of Rs.
25 Lakhs or above as past experience credentials, the Purchase orders
being placed in the preceding five financial years (i.e. current financial
year and last five financial years) from the date of opening of this tender.
The Purchase Order/Work Order or any other associated document must
specify the total Bill of material (BOM) with item-wise details Similar
equipment means modems ( all types), channel termination units, line
drivers and associated Network management tools/utilities.
iii) Financial Turnover – The turn over of the firm should be at least Rs. 05
crores in the last financial year.
5. Acceptance of the Tenders
i) If the tender submits wrong information his tender is liable to be
rejected.
ii) Non – compliance with any of the conditions set forth herein is liable
to result in the tender being rejected.
iii) The submission of the tender will be deemed to imply that the tenderer
fully understands the scope of work involved. Any doubts as to the
specifications must be clarified in writing within 2 days prior to the
submission date.

6. Process to be confidential
i) After the public opening of bids, information relating to the
examination, clarification, evaluation and comparison of bids, and
recommendations concerning the award of the purchase order shall not
be disclosed to the tenderers or other persons not officially concerned
with such process.
ii) Any effort by the tenderer to influence the purchaser in the process of
examination, clarification, evaluation and comparison of bids, and in
the decision concerning the contract, may result in rejection of his bid.
7. Clarification of Bids
i) To assist in the examination, evaluation and comparison of bids, CRIS
may ask the tenderer individually for a clarification of his bid
including break down of unit rates. The request for clarification and
the responses shall be in writing/fax but no change in price or
substance shall be sought, offered or permitted except as required to
conform the correction of arithmetical errors discovered by CRIS
during the evaluation of bids. CRIS may ask the bidder to provide the
offered equipment for testing/bench marking during technical
evaluation of the bid.
8. Authorised Signatory
The Signatory of tenderer should attach an authorization certification from :-
- The proprietor in case of “Sole Propritor” firm.
- One of the partners in the case of a “Partnership” firm.
- The regional head in the case of a Limited Company.
- An official of requisite authority in the case of a government
institution.
9. Comprehensive Warranty Maintenance
i) Tenderer shall warranty for the proper design, quality and workmanship of
the equipment including successful performance of the system software as
covered by the tender, for a period of 36 months (warranty certificate format
as per Annexure C).
ii) During the period of warranty, after successful installation, Vendor shall
provide comprehensive warranty maintenance for all equipment supplied by
him at the Zonal Rly. HQ Offices specified in Annexure E . The vendor
should attend each Zonal Rly. HQ. Office specified in Annexure E at least
quarterly for preventive maintenance call.
iii) The modems shall have back-to-bench warranty support i.e. the repair /
replacement of faulty units during warranty period has to be ensured at the
respective Zonal Railway HQ. Offices ( as per List in Annexure E) after the
complaint is lodged at the nearest customer support office.

iv)
The warranty shall commence from the date of delivery and acceptance of
the of Modems at the respective Zonal Rly. office as per Annexure -E
v) The bidder shall furnish detailed site-wise support plan alongwith relevant
details such as list of customer support offices spare inventory etc. and inorder
to provide 03 year warranty maintenance at the Zonal Rly. HQ. Office as per
Annexure –V. This list of customer support offices should include full details
such as postage address / telephone nos. contact nos. of resident engineer /
representative etc.
10. Documentation
Set of manuals and support documents with each Modem shall be made available..
All the Hardware must be accompanied by original documentation and full set of
accessories given by the manufacturer.
11. Inspection:
All the material shall initially be made available at CRIS Office, New Delhi
for physical inspection and acceptance as per the ATP specified in the tender.
12. Terms and Conditions for Payment
i) 80% of value of items supplied shall be paid by the purchaser on receipt of
the material at respective Zonal HQ offices / sites specified in Annexure E.
ii)
iii)
Balance 20% shall be paid after acceptance alongwith performance guarantee
bond of equivalent value valid for the entire warranty period of 03 years
(format as per Annexure C). However, no payment will be made till the
submission of performance Bank Guarantee.
Payment terms acceptable to the Tenderer must be mentioned explicitly.
13. Delivery/Destination
i) All the material shall initially be delivered at CRIS office, New Delhi for
physical inspection & acceptance. The material will then be delivered to
the concerned authority at the Zonal Railway HQ offices as per the
distribution provided in Annexure E of the tender documents. CRIS
reserves the right to change the quantity, locations delivery schedule for
the equipment.
ii) Tenderers shall ensure that the material is inspected before despatch to the
iii)
respective Zonal Rly. HQ. Office.
Delayed supplies beyond stipulated period in the purchase
order are liable for liquidity damages @ 0.5% per
week restricted to 10% value of the contract at the
discretion of CRIS.
iv) The equipment shall be delivered to the consignee at
respective Zonal Rly.HQ offices / specified in Annexure E
within 4-6 weeks from the date of issue of Purchase Order.

14. Bid Documents
The techno – commercial bid shall include the following documents :
i) Earnest money(refundable) in the form of DD /Bank guaranty of value Rs. 02
Lakhs (valid for 180 days) in favour of CRIS, New Delhi.
ii) Tender specific authorization letter from the OEM & documentary proof of
backend support including software upgrades availability of spares for a
period of 05 years from the OEM.
iii) Bio-particulars of the tenderer (as per Annexure A) without which the tender
would be summarily rejected
iv) Item-wise Compliance to each of the Technical specifications and vetted by
the OEM with the model and make of the offered product clearly specified.
v) Complete Bill of Material of the offered equipment duly vetted by OEM.
vi)
vii)
viii)
ix)
Documentary proof of having executed at least one order for supply of similar
equipment of value Rs. 25 Lakhs or above, or two orders with combined
value of Rs. 25 Lakhs or above as past experience credentials, the Purchase
orders being placed in the preceding five financial years (i.e. current financial
year and last five financial years) from the date of opening of this tender. The
Purchase Order/Work Order or any other associated document must specify
the total Bill of material (BOM) with item-wise details Similar equipment
means modems ( all types), channel termination units, line drivers and
associated Network management tools/utilities.
The bidder shall furnish attested true copies of documents in support of the
item no. 4 (VI) above.
The bidder shall furnish detailed site-wise support plan along with relevant
details such as list of customer support offices spare inventory etc. inorder to
provide 03 year warranty maintenance at the Zonal Rly. HQ. Offices as per
Annexure –E. This list of customer support offices should include full
details such as postage address / telephone nos. contact nos. of resident
engineer representative etc.
Unpriced" Rate schedule" as per Annexure B. of the Tender Document.
x) Attested copies of current income tax clearance certificate.
xi)
xii)
Statement of deviation, if any (with reference to specific clauses of the
requirements.
Any other details considered necessary.
Note:-
i) Tenders unaccompanied with earnest money will be summarily
rejected.

ii)
iii)
iv)
Tenders unaccompanied with Rate Schedule in a form other than
prescribed proforma in Annexure - B will be rejected.
A Bid received without any of the above mentioned document is liable
to be rejected.
EMD of successful bidder will be forfeited in case of failure to honour
the contract.
15. Training
The vendor shall provide 02 days training for 10 persons related to operations
and maintenance of the equipment supplied at the each Zonal Rly. Hq offices
as specified in Annexure E of the tender documents.
16. Other Terms and Conditions
i) CRIS reserves the right to accept part offer and place purchase order
for the part offer.
ii) In case of dispute the decision of Managing Director/CRIS shall be
binding on the parties.
iii) Risk Purchase - in the event of failure to supply, CRIS reserves the
rights to make good the supplies from the market at the risk and cost of
the vendor.
iv) Additional features enhancements offered by the bidder, over and
above the ones asked for in the tender documents, shall not be
considered for evaluation of bids.
v) The quantity specified in the tender are indicative, which may very
higher or lower. The exact quantity shall be conveyed at the time of
placement of order.
vi) In no case any terms and conditions or technical deviations or any
other amendment shall be included in the financial bid. Any additional
options, terms etc. shall be ignored while evaluating the financial bid.
vii) Both the V.35 and G.703 modems in modem pair shall be operable on
AC power supply. However the G.703. modem shall be operable on
48V DC supply, if so required. The required quantities of G. 703
modems operable on 48V DC supply and G. 703 modems operable on
AC supply, shall be communicated to the vendor at the time of placing
the Purchase order.
17. Consignee – Specified in Annexure E
18. Price Fall
18.1 The prices charged for the goods/services supplied under the
contract by the vendor shall at no event exceed the lowest
price at which the vendor sells the goods or offers to sell the
goods of identical description to the any person/organization
including the purchaser or any department of State/Central
Government, as the case may be during the currency of the
contract.

18.2 If, at any time during the said period the vendor reduces the
sale price, sells or offers to sell such goods to any
person/organization including the purchaser or any
department of State/Central Government as the case may be
at a price lower than the price chargeable under the contract,
the vendor shall forthwith notify such reduction or sale or
offer to sell to the purchaser and the price payable under the
order for supply of material after the date of coming into
force of such reduction or sale or offer to sell shall stand
correspondingly reduced.
18.3 If there is any reduction in the prices due to the budget of
the central government, the benefit should be passed on the
purchaser.

ANNEXURE-A
B I O P A R T I C U L A R S
1. Name and address of the Bidder
2. Name of Equipment Manufacturer
3. Address of the Equipment Manufacturer
4 Name and address of the officer to whom all
references shall be made regarding this tender
enquiry
Telephone
Fax
5. Collaboration, if any,
6. Turnover of last financial year
7. Any other point tenderer may like to specify.
Signature
Name
Designation
Company
-------------------------------
Date
Date

ANNEXURE-B
RATE SCHEDULE
-----------------------------------------------------------------------
--
Item Name of Item Model Unit Qty. Unit Taxes Total
Remarks
No. Cost if any Cost
(Rs.)
(Rs.)
-----------------------------------------------------------------------
--
(1) (2) (3) (4) (5) (6) (7) (8)
(9)
-----------------------------------------------------------------------
1 Modems 226 pairs
2 Delivery Period (Weeks)
3 Warranty period (Months)
Note :
Rates have to be separately quoted against each item, failing to fulfil this the
tender will be summarily rejected. Taxes extra if any are to be explicitly quoted
failing which the same will not be admissible at a later date.
Signature of
Tenderer
Date

ANNEXURE-C
WARRANTY
We warrant that the equipment to be supplied by us hereunder
shall be brand new, free from all encumbrances, defects and
faults in material workmanship and manufacture and shall be of
the highest grade and equally and consistent with the established
and generally accepted standards for material of the type ordered
shall be in full conformity with the specifications, drawings or
samples, if any, and shall operate properly. We shall be fully
responsible for its efficient and effective operation. This
warranty shall survive inspection of and payment for and
acceptance of the goods, but shall expire 36 months
after their successful installation and acceptance by the
purchaser.
We also warrant that the function contained in the system
software if any will meet the manufacturer's specification
together with any clarifications given by us and that the
operation of these software will be uninterrupted and error free
and all software defects, if any will be corrected by us.
The obligations under the warranty expressed above shall
include all costs relating to labour, spares maintenance
(preventive and unscheduled) and transport charges from site to
manufacturers works and back and for repair/adjustment or
replacement at site of any part of the equipment which under
normal care and proper use and maintenance proves defective in
design, material or workmanship or fails to operate effectively
and efficiently or conform to the specifications and for which
notice is promptly given by the purchaser to the supplier.
------------------------- -----------------------------
Signature of the Witness
Signature of the Tenderer
Date :
----------------------
Seal of the company

ANNEXURE-D
PROFORMA BANK GUARANTEE
REF :................. Date :..................
To,
Dear Sir,
The Managing Director,
Centre for Railway Information Systems,
Delhi Safdarjung Railway Station,
Chanakyapuri,
New Delhi - 110 021
INDIA
Bank Guarantee No.......
1. Against Tender No.. ................
.................... dated ................. covering
supply of .............. for FIOS CRIS.
project (hereinafter called the said
'contractor') this is to certify that at the request of the
Contractor we ............... Bank Ltd., are holding in
trust in favour of CRIS, the amount of
.......................(write the sum here in words)
hereinafter called the said amount to indemnify and keep
indemnified CRIS against any loss or damage that may be
caused to or suffered by or resulting to CRIS or to Indian
Railways by reason of any breach by the contractor of any of
the terms and conditions of the said decision of CRIS,
whether any breach of any of the terms and conditions of the
said contract and/or in the performance thereof has been
committed by the Manufacturer or Contractor and the amount
of loss or damage that has been caused or suffered by CRIS
or Indian Railways shall be final and binding on us and the
amount of the said loss or damage shall be paid by us
forthwith on demand and without demur to the CRIS.
2. We, .................... Bank Ltd. further agrees that the
guarantee herein contained shall remain in full force and
effect for a period upto ____ months from the date of this
guarantee hereinafter called (date) and that if any claim
accrues or arises against us ................ Bank Ltd., by
virtue of this guarantee before the said date, the same
shall be enforceable against us ............... Bank Ltd.
Notwithstanding the fact that the same is enforced within
six months after the said date, provided that notice of any
such claim has been given to us ............. Bank Ltd. by
CRIS before the said date. Payment under this letter of
guarantee shall be made promptly upon our receipt of notice .
3. It is fully understood that this guarantee is effective from

the date of the said contract and that we ................
Bank Ltd. undertake not to revoke this guarantee during its
currency without the consent in writing of CRIS.
4. We undertake to pay to CRIS the said amount so demanded
notwithstanding any dispute or disputes raised by the
contractor in any suit or proceedings pending before any
court or Tribunal relating thereto our liability under this
present bond being absolute and unequivocal.
The payment so made by us under this bond shall be a valid
discharge of our liability for payment thereunder and the
contractor shall have no claim against us for making such
payment.
5. We ................. Bank Ltd. further agree that CRIS shall
have the further liberty, without affecting in any manner
our obligations hereunder to vary any of the terms and
conditions of the said contract or to extend time of
performance by the contractor from time to time or to
postpone for any time or from time to time any of the powers
exerciseable by CRIS against the said contract and we
.................. Bank Ltd. shall not be released from our
liability under this guarantee by reason of any such
variation or extension being granted to the said contractor
or for any forbearance and/or omission on the part of CRIS
or to the said contractor or by any other matter or thing
whatsoever which under the law relating to sureties would
but for this provision have the affect of so releasing us
from our liability under this guarantee.
6. This guarantee will not be discharged due to the change in
the constitution of the Bank or Contractor.
Date ........................
Place ....................... Signature ..................
Witness ..................... Printed Name ...............
.............................
(Designation)
.
-----------------------------
Bank's common seal

ANNEXURE -E
Distribution of 226 Modem Pairs
Railway ( HQ. )
Lease Line Modem
Description Total (Pairs)
CR ( Mumbai ) 64 Kbps 38
NE ( Gorakhpur ) 64 Kbps 4
NF ( Maligaon ) 64 Kbps 15
SR ( Chennai ) 64 Kbps 28
SCR ( Secunderabad) 64 Kbps 44
( 30 nos. DC model of
G.703 )
WR ( Mumbai ) 64 Kbps 49
NR ( New Delhi ) 64 Kbps 4
ER ( Kolkata ) 64 Kbps 4
SER ( Kolkata ) 64 Kbps 4
CRIS ( New Delhi ) 64 Kbps 36
Total 226
Officers nominated to receive the above modems will be
Dy.CNM/FOIS of respective Railways

ANNEXURE-F
Technical Specifications for 64 Kbps Modems ( V.35 & G.703 )
The modems should conform either to TEC Specifications no. IR/DCA – 18/02, June
1999 or to TEC Specifications no. IR/DCA – 18/03, Feb 2002 (in which case
specifications pertaining to IEEE 802.3 Ethernet 10/100 Base Tx Interface viz. Clause
no. 2.1(iv), 2.3 & 7(v) of the TEC specifications are not applicable ) with the
following qualifications/addendum.
1) Clause no. 2 : Digital Interface :
a) Item 2.1 (iii) is not applicable
b) Item 2.2 : Speed Support
The speed/s supported at Digital Interface/s shall be with any
combination of
64 Kbps between 64 Kbps to 128 Kbps.
2) Clause no. 7 : Items to be Specified in the Interface Approval Certification
:
a) Item 7(i) : Digital Interface/s supported in the equipment
V.35 via 34-pin Female Connector with one modem
G.703 interface with other modem in modem pair
b) Item 7(ii) : Whether single pair, 2 pair or multi pair working
2W unloaded twisted pair working
c) Item 7(iii) : Highest bit rates of the digital interfaces supported
The highest bit rate of digital interface supported shall be upto 128 Kbps
d) Item 7(iv) : Maximum distance coverage
On 0.5 mm diameter underground cable (unloaded), the modem should
work upto a minimum of 5.5 kms of distance for 64Kbps data
rate.
3) Clause no. 8 : References :
ITU – T recommendations K.21, G-703 and V.35 are applicable in this case.

4) The modem shall support following management / diagnostic features :
a) Front Panel indications for PWR(Power), TD(Transmit Data), RD
(Receive Data), TEST (To indicate test mode), DCD ( Data Carrier detect),
Alarm / Error .
b) i) Local Analog Loop Test ( for self test of modem)
ii) Local Digital Loop Test ( to provide Loop test to the remote modem on
local loop)
iii) Remote Digital Loop Test ( to take Loop test from the remote modem
on local loop) without requiring the manual assistance of any personnel
at remote end
c) Built in Bit Error Test using test pattern conforming to ITU-T V.52
(511 test pattern) or ITU-T O.152 (to enable testing of the modems and
the local loop)
5) In a modem pair, both the modems with V.35 & G.703 interface shall be
operable on normal AC supply. However the G.703 modem shall be
operable with 48 V DC supply, if so required
6) Certification :
Valid and duly attested copy of TEC approval certificate issued to the offered
modem product for both V.35 & G.703 interface units.
Acceptance Test Procedure for Modems :
1. Physical Inspection and Testing for compliance to Item nos. 2, 4 & 5 of
the technical specifications except Item 2(c) & 2(d) :-
2. TEC approval certificate to verify compliance to Item nos. 1, 2(c), 2(d),
3 & 6 of the technical specifications :-