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DISNEYLANDGRADNITE.COM<br />

/DisneylandGradNite


Table of Contents<br />

Welcome ................................................................................................................................................ 2<br />

Grad Nite 2013 Planning Timeline ......................................................................................................... 3<br />

Promote Grad Nite on Your Campus ..................................................................................................... 4<br />

Ticket Options ........................................................................................................................................ 5<br />

<strong>Tickets</strong> ................................................................................................................................................... 6<br />

Agreement & Ticket Ordering ................................................................................................................ 7<br />

Reserving Your <strong>Tickets</strong> ...........................................................................................................................8<br />

Chaperone Information (includes Event Entry Process & Medication Info) ......................................... 10<br />

Student Information ............................................................................................................................. 15<br />

Dress Code Guidelines and Prohibited Items ...................................................................................... 18<br />

Exceptions & Early Releases ............................................................................................................. 21<br />

Cell Phone System .............................................................................................................................. 22<br />

Parent/Guardian Acknowledgement ................................................................................................... 23<br />

Parking & Transportation ..................................................................................................................... 24<br />

Event Departure .................................................................................................................................. 26<br />

Additional Information .......................................................................................................................... 27<br />

Additional Offerings & Opportunities .................................................................................................... 28<br />

Disneyland® Resort Leisure Group Information ................................................................................... 29<br />

Grad Nite Chairperson Checklist ......................................................................................................... 30<br />

Quick Reference Contact Information ................................................................................................. 31<br />

1


Welcome<br />

Welcome to a graduation celebration like no other - Grad Nite 2013 at the Disneyland ® Resort!<br />

Thank you for making the decision to bring your senior class to the Disneyland ® Resort for their Grad<br />

Nite experience. It’s our goal to put on a fantastic event for your seniors that they will remember for<br />

the rest of their lives. While the celebration is all about the Grads, we know that planning an event like<br />

this is not possible without special people like you. So thank you for signing up to be the Grad Nite<br />

Chairperson for your senior class. We know there’s a lot of time, planning, and decision-making that<br />

goes into arranging an event of this size. Because we know that, our goal is to make this a smooth<br />

and easy process for you.<br />

This Chaperone Planning Guide is designed to act as your “survival guide” throughout the months<br />

leading up to your event. All of your ticket, agreement, arrival, dress code questions and more can be<br />

found in this guide. If you have any additional questions, please feel free to contact the Grad Nite<br />

Office.<br />

The Grad Nite Office is open Monday - Friday from 8:30 am - 4:30 pm. The office is closed on<br />

weekends and major holidays.<br />

The Grad Nite Office phone number is: (800) 232-7980<br />

E-mail: dlr.lead.dept@disney.com<br />

Check out our website at: www.disneylandgradnite.com<br />

We ask that only the Grad Nite Chairperson or Chaperones contact the office. Should Students have<br />

any questions, please refer them to the website or give us a call on behalf of the Student. Students<br />

and parents that call in to the Grad Nite office will be referred back to their Grad Nite Chairperson.<br />

Should any special requests or needs arise, please contact us as soon as possible so that we can<br />

accommodate your expectations as much as possible. All requests made will be reviewed and may<br />

not be guaranteed. Any requests to change Chairperson information (i.e. Name or address) or event<br />

information (i.e. Date of event) should be submitted via fax or e-mail and will be reviewed.<br />

We look forward to hosting you and your graduating seniors at the Disneyland ® Resort in May and<br />

June. Please use this guide to help ensure a wonderful event for everyone and let us know how we<br />

can further assist you.<br />

2


Grad Nite 2013 Timeline<br />

January<br />

• You will receive your first monthly Grad Nite e-mail newsletter reminding you of what you<br />

need to be doing each month to prepare for the big event!<br />

February<br />

• Your Grad Nite promotional items mailer will arrive.<br />

• Monthly e-mail newsletter will arrive.<br />

March<br />

• Chaperone and Student Information handouts will be posted to the website with key things to<br />

remember.<br />

• We will begin deploying Grad Nite Agreements and Ticket Order Forms via e-mail. To ensure<br />

proper receipt of your agreement, please also check your Junk and Spam Folders.<br />

• You will receive the Chaperone Cell Phone Form via e-mail. For Safety and Security, kindly fill this<br />

form out electronically and send it back via the instructions on the form by April 29th, 2013.<br />

• Monthly e-mail newsletter will arrive.<br />

• Order your tickets<br />

April<br />

• Order your tickets.<br />

• Please return your Chaperone Cell Phone Form to us by Monday, April 29, 2013.<br />

• Monthly e-mail newsletter will arrive.<br />

May<br />

• Parking information will be communicated to you via e-mail.<br />

• Monthly e-mail newsletter will arrive.<br />

• Keep an eye out for Grad Nite <strong>Tickets</strong> and Wristbands to arrive via post<br />

June<br />

• Monthly e-mail newsletter will arrive.<br />

3


Promote Grad Nite on Campus<br />

The Grad Nite website and Grad Nite video are our two most effective communication tools about<br />

the expectations of the Disneyland ® Resort Grad Nite experience. Make them yours too!<br />

Encourage your Students to visit the website and check back often for updates! Also, encourage<br />

them to visit the Disneyland ® Grad Nite Facebook Page at facebook.com/DisneylandGradNite.<br />

The Grad Nite video can be watched online at www.youtube/disneylandgradnite.com and provides<br />

a great example of how Disneyland ® Park “transforms” from its day time appearance to the ultimate<br />

after-hours party for Grads.<br />

Here are a few suggestions on how to get the crowd excited about Grad Nite at your school:<br />

• Add us on Facebook: Disneyland Grad Nite<br />

• Show the Grad Nite video at an upcoming school or senior assembly.<br />

• Hang the Grad Nite posters around campus.<br />

• Include a Grad Nite message in the morning announcements or daily bulletin.<br />

• Advertise where tickets can be purchased in the school newspaper and website.<br />

• Link the Grad Nite website (www.disneylandgradnite.com) on your school’s website.<br />

• Include a Grad Nite message on your school marquee.<br />

• Run a Grad Nite promotion on your closed-circuit TV system.<br />

4


Ticket Options<br />

Ordering Your <strong>Tickets</strong><br />

Please note:<br />

• Your ticket order must have a minimum of 10 students.<br />

• Disneyland ® Resort Annual Passports are not valid for entry or discounted admission for this<br />

special event. However, your annual passport discounts do apply towards selected food and<br />

merchandise during Grad Nite.<br />

When you receive your Agreement, please:<br />

• Indicate the number of tickets you need on the Ticket Order Form.<br />

Grad Nite Ticket - $69.00<br />

Includes:<br />

• Park Hopper ® admission ticket valid for entry to Disneyland ® Park and Disney California<br />

Adventure ® on the date of your scheduled event.<br />

• Admission ticket and wristband for Grad Nite<br />

• Unlimited use of attractions during the Grad Nite event (except arcades)<br />

• Unlimited use of all available entertainment<br />

5


<strong>Tickets</strong><br />

Chaperone <strong>Tickets</strong><br />

A limited number of complimentary Chaperone tickets are provided for the adults that accompany<br />

your group to Grad Nite. Chaperones must be at least 25 years of age and are expected to adhere<br />

to the same guidelines and rules.<br />

Chaperone Ticket Details: Chaperone to Student Ticket Ratio<br />

Number of students<br />

Groups with 10 - 40 students<br />

Groups with 41 or more students<br />

Number of complimentary Chaperone tickets<br />

Up to 2 complimentary Chaperone tickets<br />

One (1) complimentary Chaperone ticket for every twenty<br />

(20) Student tickets purchased (1:20 ratio)<br />

Purchasing Additional Chaperone <strong>Tickets</strong><br />

Any additional Chaperone tickets must be purchased at the regular Grad Nite admission price.<br />

Please note that you will need to purchase additional Chaperone tickets if your school district has a<br />

different Chaperone/Student ratio than that indicated on the agreement/paperwork you’ve submitted<br />

to the Disneyland ® Resort.<br />

Guest <strong>Tickets</strong><br />

Your school determines whether or not your Students will be allowed to bring Guests to Grad Nite.<br />

However, Guests must – at a minimum – be 14 years old and no older than 21 years old. The school<br />

is responsible for setting and enforcing the age limit. Guest tickets should be purchased as Student<br />

tickets on your Ticket Order Form.<br />

6


Agreement & Ticket Ordering<br />

The Grad Nite agreement is designed to provide you with detailed information about your school’s<br />

participation in Grad Nite at the Disneyland ® Resort. If you have not received your agreement yet -<br />

or if you have questions about the agreement- please contact the Ticket Sales and Services Office at<br />

(714) 520-7053. Your agreement is for your reference. Please send back only your ticket order<br />

form with 100% full pre-payment.<br />

Before a Ticket Order can be fulfilled, one hundred percent (100%) pre-payment is due by 45<br />

days prior to your Event to guarantee your order for all Grad Nite Park Hopper ® <strong>Tickets</strong> and<br />

Wristbands and Chaperone <strong>Tickets</strong>. Your organizations order form will be your invoice. All payments<br />

must be made by either a school check or cashier’s check drawn on a U.S. bank payable to “Walt<br />

Disney Parks and Resorts,” and forwarded by registered mail, return receipt requested, to:<br />

Disneyland ® Resort<br />

Ticket Sales and Services<br />

190 Center Street Promenade, WFB-TC<br />

Anaheim, CA 92805<br />

.<br />

Again, tickets will not be sent until your signed ticket order form AND full payment is received.<br />

Please do not fax in your ticket order form as no orders will be filled without payment<br />

The quantity and type of Grad Nite Park Hopper ® <strong>Tickets</strong> and Wristbands and Chaperone <strong>Tickets</strong> sold<br />

to your organization by Disney will be recorded on a Grad Nite Park Hopper ® <strong>Tickets</strong> sales record<br />

which will be included with each of Organization’s Grad Nite Park Hopper ® <strong>Tickets</strong> and Wristbands<br />

and Chaperone Ticket orders.<br />

Please notify Disney within five (5) business days after receipt of the Grad Nite Park Hopper ® <strong>Tickets</strong><br />

(and Chaperone <strong>Tickets</strong>) if there is any discrepancy between the actual quantity and/or type of the<br />

Grad Nite Park Hopper ® <strong>Tickets</strong> (and Chaperone <strong>Tickets</strong>) received and that show on the Grad Nite<br />

Ticket sales record.<br />

Please Note that Grad Nite 2013 tickets are non-refundable so please order as accurately as<br />

possible. Additional tickets may be ordered based upon availability.<br />

7


Receiving Your <strong>Tickets</strong><br />

Once one hundred percent (100%) pre-payment is received, we will process your order and ship out<br />

your wristbands and all ticket media. If you have pre-paid and not received your tickets, and it is less<br />

than 2 weeks before your Grad Nite date, please call the Ticket Services and Sales Office at (714)<br />

520-7053 during regular business hours.<br />

When you receive your Grad Nite tickets, please verify the following information:<br />

• <strong>Tickets</strong> you received have the correct event date printed on them.<br />

• Student and Chaperone tickets were received.<br />

• Number of tickets (Student and Chaperone) you received is correct. Please count each ticket<br />

individually. The serial numbers printed on your tickets do not always go in numerical order so<br />

please count each ticket.<br />

• Separate out the bus parking vouchers and the Chaperone driven vehicle parking vouchers -<br />

they will be printed on the same stock as your Grad Nite tickets<br />

• Separate the Student tickets and the Chaperone tickets.<br />

o Students will not be allowed into events with a Chaperone ticket.<br />

o Chaperones will only be granted entrance to the Park events with a ticket marked<br />

“Chaperone.”<br />

Purchasing Additional <strong>Tickets</strong><br />

If you need to purchase additional Student or Chaperone tickets, please contact the Grad Nite Office at<br />

(714) 520-7053 to obtain a Ticket Re-Order Form. If you have questions about your additional ticket<br />

order, please call the Ticket Services and Sales Office at (714) 520-7053 during regular business<br />

hours.<br />

Keep Your <strong>Tickets</strong> Safe<br />

It is important to execute proper safekeeping of the your purchased tickets. If your Grad Nite tickets<br />

are lost, replacement tickets will have to be purchased as they will not be reimbursed. There will be<br />

no exception to this rule.<br />

8


If you have any discrepancy in regard to your tickets, please call the Ticket Sales and<br />

Services Office at (714) 520-7053 within five (5) days of receipt of your tickets. If our office<br />

has not been contacted within five days after receipt of your tickets, it will be assumed the<br />

correct number of Grad Nite tickets was received.<br />

Disneyland ® Grad Nite Wristbands<br />

Upon receipt of your final payment and ticket order, along with your tickets, you will receive your<br />

Grad Nite wristbands to the address we have on file for your school/organization.<br />

To avoid any lost or broken wristbands, please hold on to all wristbands until ready to depart<br />

for Disneyland ® . Please make sure all your students are wearing their wristbands on their right<br />

arm prior to arrival.<br />

All Grad Nite participants are required to wear their Grad Nite wristband on their right arm for entry<br />

into the private Grad Nite event, including Chaperones. Chaperones will also be required to wear<br />

an additional yellow wristband on their right arm. Chaperones must be wearing both wristbands<br />

for access to the private party and Chaperone Headquarters (location TBD), our Chaperone only<br />

location.<br />

If for whatever reason you need to pick up wristbands the day of your event, please have your Grad<br />

Nite ticket ready and visit the Guest Service Building, located to the left of the Disneyland ® Park Main<br />

Entrance. A Grad Nite Cast Member will be able to assist you there. We recommend alerting the Grad<br />

Nite Team one day prior to your arrival so that we can be prepared for you.<br />

9


Chaperone Information<br />

(It is your responsibility, as the Grad Nite Chairperson, to share pages 10-13 with all your<br />

Chaperones. This entire planning guide is also available for download at<br />

www.disneylandgradnite.com)<br />

As a Chaperone for Grad Nite, you are an integral part of the Magic! You help us ensure a fun, safe<br />

night for your graduating seniors. Here’s some information on how you can help us throughout the<br />

night:<br />

Prepare for the Magic – Prior to Arrival<br />

• Suggested Guideline for <strong>School</strong>s: Students who have been recommended for expulsion or who<br />

have had serious disciplinary action will not be considered “students in good standing” and<br />

therefore should not be permitted to participate in Disneyland ® Grad Nite. It is the responsibility of<br />

the school to determine that all Students participating in Grad Nite are in good standing<br />

prior to arrival.<br />

• Confirm that all Students attending the event are attendees from your school/organization (or<br />

approved Guests) and are at least 14 years old. All Chaperones must be at least 25 years old.<br />

• Disneyland ® Grad Nite is a drug, alcohol, and weapon-free event. Anaheim Law Enforcement will<br />

be present during the event and will take appropriate actions if drugs, alcohol, drug paraphernalia<br />

or weapons are found. Please make sure all Students and Chaperones are aware of these<br />

guidelines before boarding transportation to the event. Alcohol, illegal drugs, and weapons are<br />

not permitted at the Disneyland ® Resort at any time.<br />

• All schools/organizations should conduct their own thorough Security and Dress Code screening<br />

prior to departure and arrival at the Disneyland ® Resort for faster and smoother processing once at<br />

the Main Entrance. Make sure Students are adhering to the appropriate Dress Code Guidelines<br />

(see page 18) and are not carrying any Prohibited Items (see page 19).<br />

• Please allow about one hour from bus arrival time to the Main Entrance. This includes the<br />

necessary time it takes to go through parking and security procedures.<br />

• Have a roster of names of all Students and Chaperones attending Grad Nite, along with copies of<br />

any other important documentation (Cell Phone Form, etc.). Take roll before you leave for Grad Nite<br />

and upon your departure at the end of the event. Have a plan for you and other Chaperones and<br />

bus drivers to contact each other if needed.<br />

10


Protect the Magic – Upon to Arrival<br />

• Chaperones should stay with their groups throughout the entire entry process from vehicle<br />

disembarkment until just before entering the Main Entrance turnstiles. NOTE: There is no separate<br />

entrance for Chaperones. Thank you for staying with your Students until you enter the Park.<br />

Please make sure you wait in the Esplanade for your entire group to complete the Guest screening<br />

procedures. This is also important so that you will be able to assist any of the Students in your<br />

group in case they lose their tickets. It is recommended that event tickets be distributed to each<br />

Student and Chaperone before leaving your school or upon arrival on the bus, in the event that<br />

you become separated.<br />

• <strong>Tickets</strong> and wristbands will be shipped to you prior to your arrival. Please do not distribute tickets<br />

or wristbands prior to departure to Disneyland ®. Also, please make sure every student is wearing<br />

their wristband on their right arm upon arrival. Each participant must have a Grad Nite ticket<br />

and wristband for admittance into the private Grad Nite party.<br />

• Be responsible for all Students attending Grad Nite from your school/organization. All Students<br />

and Chaperones must adhere to the Disneyland ® Resort Dress Code Guidelines, Prohibited Items<br />

List, and all resort rules and regulations. If issues with Students arise during the night, Chaperones<br />

will be contacted by a Disneyland ® Resort Cast Member or by official authorities. All Chaperones<br />

must be accessible via their cell phones during the event and until all students have<br />

returned to school property.<br />

• Please see page 25-26 for more information on Parking & Transportation. Once your group<br />

arrives at the Disneyland ® Resort, you will disembark from your vehicle and your group will take the<br />

tram to the Main Entrance. Make sure that everyone in your group has their tickets and are wearing<br />

their wristbands on their right arm.<br />

• At the Main Entrance, all Students and Chaperones will enter the Guest screening tents. The<br />

process will include:<br />

o Dress code check. Make sure all Students and Chaperones adhere to the Dress Code<br />

Guidelines and are in appropriate attire throughout the event.<br />

o Bag search. All Student and Chaperone bags (camera cases, purses, etc.) will be searched.<br />

We recommend only bringing bags and items that are necessary for the event.<br />

o Please be prepared for inspection of your personal items, including:<br />

• Bags<br />

o Purses, brief cases, tote bags, diaper bags, camera bags, backpacks and merchandise bags<br />

o Luggage that cannot be carried in hand must be stowed in rentable large lockers. Please note<br />

that lockers have limited availability.<br />

• Waist packs (i.e., fanny packs). Please remove for inspection prior to the Guest screening table.<br />

• Coats and jackets<br />

• Packages (e.g., sealed and unsealed boxes, wrapped gifts)<br />

11


• Wheelchairs/ECVs<br />

• Coolers/lunch boxes<br />

• Canes and shoes<br />

Any unauthorized items will be confiscated by Disneyland ® Resort Security and/or official authorities.<br />

Any illegal substances or items will be dealt with by the appropriate authorities. Authorities will also<br />

assist Chaperones, Students, and/or their invited Guests who are perceived to be under the influence<br />

of drugs or alcohol.<br />

Please refer to the Disneyland ® Resort Dress Code Guidelines and Prohibited Items List on pages 18-<br />

19. Anyone (Student or Chaperone) not adhering to the Disneyland ® Resort Dress Code Guidelines<br />

or Prohibited Items List will be delayed and/or denied admission to the event.<br />

• Students and Chaperones should stay with their group through the security process.<br />

Medication<br />

Medication is no longer subject to inspection at the Nurse’s Station table. Please be aware of<br />

any and all medication your students are bringing with them to the Disneyland ® Resort.<br />

• The Disneyland ® Resort does not provide medication storage.<br />

• If a student becomes ill during the private lock-in Grad Nite event and needs to be picked<br />

up by a parent or guardian, they will need an Early Release Form available at Chaperone<br />

Headquarters, which will be REQUIRED and filled out by the releasing school/organization<br />

chaperone, parent and student. Pick up arrangements will have to be made by the school/<br />

organization and parents. A chaperone is required to escort the student out of the Park to meet<br />

the parent or guardian.<br />

• All Chaperones and Students attending Grad Nites at the Disneyland ® Resort are expected to<br />

adhere to the Grad Nite Prohibited Items list (see page 19).<br />

• Lockers are available at Grad Nite at the Disneyland ® Resort. Locker fees range from $7 - $15<br />

depending locker size. Locations:<br />

o Disneyland ® Park on Main Street, U.S.A.<br />

Reminder - Grads will not have access to Disneyland ® Park after the start of the Grad Nite<br />

private party. Please remind your Grads to pick up their items from these lockers prior to<br />

entering the private party at Disney California Adventure ®.<br />

o Disney California Adventure ® Park on Buena Vista St.<br />

o In the Esplanade between the parks, accessible from the Downtown Disney District,<br />

lockers are located outside the Main Entrances to Disneyland ® Park and Disney<br />

California Adventure ® Park.<br />

12


Enjoy the Magic – At the Event<br />

Event Entry Process<br />

• Each person should have their own ticket and wristband for admission to Disneyland ® Grad Nite.<br />

Students must have Student-marked tickets and a Grad Nite wristband. Chaperones must have<br />

Chaperone-marked tickets, a Grad Nite wristband and a yellow Chaperone wristband.<br />

<strong>School</strong>/Organization Check-In Process<br />

• You no longer need to check in with us upon arrival or at the start of Grad Nite. If you need to<br />

speak with a Grad Nite Cast Member during normal park hours, please visit the Guest Services<br />

Building, located to the left of the Disneyland Main Entrance. If you require assistance during the<br />

Grad Nite private party, please visit the Chaperone Only Location, and speak with a Guest<br />

Relations Cast Member.<br />

• Chaperones MUST remain on property with access to their cell phones but are NOT required<br />

to stay inside the parks during the day. During the private Grad Nite event, Chaperones ARE<br />

required to stay inside Disney California Adventure ® Park, but are NOT required to stay at<br />

Chaperone Headquarters (Chaperone-only location). Chaperones are encouraged to enjoy the<br />

day and night, play in the Parks, and take advantage of the complimentary refreshments.<br />

• During the private Grad Nite event, only Chaperones will be allowed in Chaperone Headquarters.<br />

• If you choose to remain at Chaperone Headquarters please share your space and tables with other<br />

schools. Thank you for being inviting and sharing space with those around you.<br />

Additional Information<br />

• If Students need to get in contact with one of their Chaperones, they can go to Chaperone<br />

Headquarters where a Cast Member will assist them and their Chaperone will be called.<br />

13


Grad Nite Private Party<br />

• The Grad Nite Private Event will begin right when Disney California Adventure ® closes to Day<br />

Guests. All Grad Nite participants must be inside Disney California Adventure ® by one hour<br />

after park close. At that time, the gates will be locked and no Grads will be allowed in or out with<br />

out Chaperone consent. Any Grad trying to come inside Disney California Adventure ® Park one<br />

hour after park close will need a Chaperone to vouch for them. Grads can reach out to Cast<br />

Members at the Guest Service Building in the Esplanade to assist them in reaching a Chaperone.<br />

• On certain nights, Disneyland ® Park will remain open longer than Disney California Adventure ®,<br />

even after the Private Grad Nite party has begun. Please make sure you are aware of Disney<br />

California Adventure ® closing hours for the date of your scheduled event and communicate with<br />

your Grads to be inside the park at that time. Park hours can be found at www.disneyland.com 6<br />

weeks in advance of your date. Please make sure to check park hours before arrival to plan<br />

your trip.<br />

14


Student Information<br />

(It is your responsibility as the Grad Nite Chairperson to share pages 14-18 with all your Students. This section is<br />

also available for download on www.disneylandgradnite.com)<br />

Remember, this is your night, Class of 2013! One last night of fun to celebrate your hard work. to<br />

ensure the fun and safety of all of our Guests at Grad Nite, it is expected that all Students and<br />

Chaperones adhere to the Grad Nite Rules and Regulations. Please read the following important<br />

information:<br />

Disneyland ® Grad Nite is a drug, alcohol, and weapon-free event. Anaheim Law Enforcement<br />

will be present upon check in and during the event and will take appropriate actions if drugs,<br />

alcohol, drug paraphernalia or weapons are found.<br />

Prepare for the Magic – Prior to Arrival<br />

• Be sure to add us on Facebook for special announcements, school shout outs and chances to win<br />

some cool prizes! Facebook: Disneyland Grad Nite<br />

• If you have any questions regarding Grad Nite prior to your Grad Nite event, please contact your<br />

Grad Nite Chairperson and they will contact the Disneyland ® Grad Nite Office.<br />

• On the day of your Grad Nite event, only take with you the things you really need and leave every<br />

thing else at home.<br />

• Double check to make sure you are following the Dress Code Guidelines and Prohibited Items<br />

List (see pages 18-19). Anyone not adhering to the Disneyland ® Resort Dress Code Guidelines or<br />

Prohibited Items List will be delayed and/or denied admission to the event.<br />

• Students are NOT allowed to arrive in Student-driven vehicles to the event.<br />

• Please have your Disneyland ® Grad Nite admission ticket ready and your Disneyland ® Grad Nite<br />

wristband on your right arm as you as you enter the turnstiles and keep your tickets in a safe place!<br />

• Get ready for a security bag check.<br />

• Keep your Grad Nite ticket in a safe and secure place and your Grad Nite wristband on at all times.<br />

15


Enjoy the Magic – During the Event<br />

We are so excited to host you for your special night! For four years, you’ve worked very hard to<br />

achieve your diploma, all the while you waited patiently for your turn to experience the rite of passage<br />

that is Disneyland ® Grad Nite. We’re can’t wait to provide you with a night of celebration you won’t<br />

soon forget! Disneyland ® Grad Nite is your special time to celebrate your achievements with your<br />

friends, but we ask that keep in mind that we are a family environment. During the day time portion of<br />

your visit with us, you will be sharing the park with other Day Guests. We ask that you take a moment,<br />

think of those around you and be mindful of the following items:<br />

• Please be courteous and respectful to those around you, including other Grads, Day Guests and<br />

Disneyland ® Cast Members<br />

• Please refrain from using inappropriate language, especially around our little Guests<br />

• Please do not run while at the Disneyland Resort<br />

• When in queues for attractions, please refrain from yelling at high volumes<br />

The goal of the Disneyland ® Resort is to provide a safe, secure environment for all of our Guests to<br />

enjoy- and that includes all of you! We ask that you represent yourselves, your schools and your<br />

generation in a positive light. Celebrate with us in a way that you can be proud of!<br />

You are going to have the time of your life, and Grad Nite is just the beginning…<br />

• Students must not:<br />

o Possess or distribute any material prohibited such as drugs, drug paraphernalia, alcohol,<br />

weapons or any gang-related items<br />

o Fight or engage in horseplay<br />

o Harass others for any reason<br />

o Chant school names.<br />

• Disneyland ® Grad Nite is a non-smoking event. No one, regardless of age, will be allowed to<br />

smoke at any time during the event inside the Parks.<br />

• If you need to contact one of your Chaperones during Grad Nite, please see a Disney Cast<br />

Member at Chaperone Headquarters (location TBD) and your Chaperone will be called.<br />

• Enjoy all the fun! Special Grad Nite only offerings, the hottest dance clubs, world-class attractions,<br />

meet and greet Disney Characters, Class of 2013 merchandise, Disney’s Photopass Service and<br />

much more!<br />

• If you lose items on the night of your Grad Nite, check with a Disney Cast Member at the<br />

Chaperone Headquarters (location TBD). If following your Grad Nite event you<br />

realize items were lost or left in a locker, please contact Lost & Found at (714) 817-2166.<br />

16


Grad Nite Private Party<br />

• Your private VIP Grad Nite party will begin right when Disney California Adventure ® closes to our<br />

Day Guests.<br />

• All Grads must be inside Disney California Adventure ® by one hour after park close. At that<br />

time, the gates will be locked and no Grads will be allowed in or out without Chaperone consent.<br />

Any Grad trying to come inside Disney California Adventure ® Park one hour after park close will<br />

need a Chaperone to vouch for them. Grads can reach out to Cast Members at the Guest Service<br />

Building in the Esplanade to assist them in reaching a Chaperone.<br />

*For whatever reason, if a Grad needs to leave the Private Party early, please arrange to meet your<br />

Chaperone at Chaperone Headquarters (location TBD) where they will fill out an Early Release form.<br />

Your Chaperone must then escort you to the Disney California Adventure ® Main Entrance and hand<br />

off the Early Release form to a Main Entrance Cast Member. Chaperones must then escort Grads to<br />

a waiting parent or guardian.<br />

17


Dress Code Guidelines and Prohibited Items<br />

Dress code guidelines have always been a part of Grad Nite at the Disneyland ® Resort. Ties, jackets,<br />

skirts and heels were once the mainstay of the Grad Nite experience; however, over the years the<br />

dress code has evolved to keep up with the current fashion and trends and to make everyone more<br />

comfortable to enjoy this great celebration.<br />

The Disneyland ® Resort dress code guidelines and prohibited items list have been established to<br />

ensure a safe event for all our Guests. It is ultimately the school’s responsibility to ensure that all<br />

Students and Chaperones adhere to the Disneyland ® Resort Dress Code Guidelines upon arrival.<br />

Please note some individual schools’ dress code policies may be stricter than that of the Disneyland ®<br />

Resort. We highly suggest that all schools/organizations conduct their own Security and Dress Code<br />

screening prior to departure and arrival at the Disneyland ® Resort for faster and smoother processing<br />

once at the Main Entrance.<br />

Please refer to the dress code guidelines and prohibited items list on the next page.<br />

Things to remember:<br />

• It is ultimately the school’s responsibility to ensure that all Students and Chaperones adhere to the<br />

Disneyland ® Resort Grad Nite Dress Code Guidelines.<br />

• Failure to follow the Dress Code Guidelines may result in delayed admission and/or denial of<br />

admission to the Disneyland ® Resort or Grad Nite event.<br />

• Disneyland ® Resort Security has the right to refuse admission to anyone they deem inappropriately<br />

dressed.<br />

• All apparel must be in good condition (excessively ripped or torn jeans, shirts, etc. are prohibited)<br />

and extremely revealing clothing is not allowed.<br />

18


Disneyland ® Resort – Prohibited Items<br />

• Pets (Service Animals are permitted and must be wearing an identifying assistive companion vest;<br />

pets may be kept at the on-site kennel)<br />

• Wagons<br />

• Skateboards<br />

• Scooters (motorized and non-motorized)<br />

• Inline skates<br />

• Shoes with built-in wheels<br />

• Bicycles<br />

• Motorcycles<br />

• Tricycles<br />

• Unicycles<br />

• Pogo sticks<br />

• 2-wheeled vehicles, including Segway Human Transporters<br />

• Strollers larger than 36” x 52”<br />

• Suitcases, backpacks or similar bags with wheels<br />

• Suitcases, backpacks or similar bags larger than 18” wide x 25” high x 37” deep (the size of our<br />

large rentable lockers)<br />

• Any trailer-like object that is pushed or towed by an ECV, wheelchair or stroller<br />

o Note: Guests are not permitted to pull items behind them. Any item that requires a Guest to<br />

pull it behind him or her, including a stroller, is not permitted into the theme parks.<br />

• Coolers larger than 6-pack sized are not permitted into the theme parks.<br />

o Note: Guest can store coolers up to 18” wide x 25” high x 37” deep in rentable large lockers<br />

located outside the Disneyland ® Park Main Entrance. Lockers are not refrigerated and avail<br />

ability is limited. Guests who need to refrigerate medication may do so at First Aid.<br />

o Exceptions may be made for special dietary or religious needs.<br />

• Alcoholic beverages<br />

• Any illegal substances<br />

• Folding chairs, with the exception of cane-chair and seat-walker mobility aids<br />

• Glass containers, with the exception of baby food containers, medicine or small perfume bottles<br />

(under 4 oz)<br />

• Costumes on Guests older than age 9, except during special events that permit children up to age<br />

12 to wear costumes<br />

• Water pistols, toy guns and replica weapons, with the exception of those sold in the Disneyland ®<br />

Resort<br />

• Sporting goods or equipment (e.g., baseball bats, helmets, hockey sticks, golf clubs, bows and<br />

arrows, camping equipment, chairs, stools, tables and Frisbees)<br />

• Weapons of any kind (including guns, knives, billy clubs, brass knuckles, nunchucks, stars and<br />

other martial arts equipment)<br />

• Self-defense equipment (pepper spray, mace, stun guns)<br />

• Restraining devices (e.g., handcuffs, zip ties) or any suspicious items (e.g., box cutters, razor<br />

blades, duct tape, wire)<br />

19


• Items that may be disruptive (e.g. laser pointers, slingshots, stink bombs, air horns)<br />

• Cremated remains (e.g., urns, vases, boxes)<br />

• Miscellaneous other items (tools, fire extinguishers, musical instruments, megaphones, pots and<br />

pans)<br />

• Professional cameras and recording equipment. Reporters must make prior arrangements with<br />

Disneyland ® Resort Media Relations.<br />

• Folding tripod stands that can fit inside a standard backpack are permitted.<br />

• Clothing or tattoos with obscene, lewd or offensive language, graphics or designs<br />

• Clothing that could be construed as indecent, exposing excessive portions of skin that may be<br />

viewed as inappropriate for a family environment (e.g., string bikini tops and bottoms, G-strings,<br />

excessively torn clothing)<br />

• Bare feet<br />

• Weapons or accessories that appear to be weapons (i.e., bullet belts)<br />

• Clothing or accessories that drag on the ground and create a potential tripping hazard<br />

• Wedding dresses<br />

• Sharp or pointed accessories that may cause injury<br />

• Masks or makeup that could be construed as part of a costume (with the exception of special<br />

events)<br />

• Exception: Attire intended to identify those wearing it is acceptable (e.g., military uniforms, cultural<br />

attire)<br />

20


Exceptions & Early Releases<br />

You will no longer need an exceptions form for anything other than early release from the<br />

private Grad Nite party.<br />

• If any of your Students and/or Chaperones have to leave the private Grad Nite party prior to 3AM,<br />

please request an EARLY RELEASE FORM the night of your event from a Guest Relations Cast<br />

Member at Chaperone Headquarters.<br />

• Early Release forms can be completed any time during the Grad Nite private party by a<br />

Chaperone.<br />

• If more than ten people in your group will be leaving the private party early, please contact Jeanie<br />

Barrett for a Group Early Release form. All other Early Releases can be handled at Chaperone<br />

Headquarters night of event.<br />

• For questions regarding Early Release forms, please contact Jeanie Barrett at<br />

jeanie.barrett@disney.com<br />

• Wheelchairs: We encourage that you bring your own wheelchairs/ECV’s (Electronic Convenience<br />

Vehicles). Disneyland ® Resort wheelchairs are available for rent on a limited basis by Students and<br />

Chaperones at Grad Nite. ECV’s are available for rent at Grad Nite on a limited basis.<br />

• A reminder that all Grads must be inside Disney California Adventure ® by one hour after park close.<br />

At that time, the gates will be locked and no Grads will be allowed in or out without Chaperone<br />

consent. Any Grad trying to come inside Disney California Adventure ® one hour after park close<br />

will need a Chaperone to vouch for them. Grads can reach out to Cast Members at the Guest<br />

Service Building in the Esplanade to assist them in reaching a Chaperone.<br />

21


Cell Phone System<br />

Chaperones MUST remain on property with access to their cell phones but are NOT required to stay<br />

inside the parks during the day. During the private Grad Nite event, Chaperones ARE required to<br />

stay inside Disney California Adventure ® Park, but are NOT required to stay at Chaperone Headquarters<br />

(location TBD). Chaperones are encouraged to enjoy the day and night, play in the Parks, and be<br />

accessible via cell phone until all students have returned to school property.<br />

CHAPERONE CONTACT CELL PHONE FORM<br />

• Please list your primary Chaperone first and then in order of responsibility the names of all the<br />

Chaperones that will be attending Grad Nite, their relationship to the school (e.g., Activities<br />

Director, Teacher, Parent Volunteer, etc.), and their cell phone numbers.<br />

IMPORTANT: If your group size is between 10- 49, two minimum Chaperone cell phone numbers<br />

are required. If your group size is more than 50, four minimum Chaperone cell phone numbers are<br />

required.<br />

• A completed Chaperone Contact Cell Phone Form on file is required for each school/organization<br />

attending Grad Nite. For questions, please contact Jeanie Barrett at (714) 520-6009.<br />

• Please complete and return this form via e-mail to Jeanie.Barrett@disney.com or fax to<br />

(818) 260-8840 by April 30, 2013.<br />

• If you need to make any changes to the form once submitted, please simply e-mail in a new form<br />

indicating the revisions to Jeanie.Barrett@disney.com.<br />

• If at any time, the contact info for the Grad Nite Chairperson has changed, it is important that you<br />

call the Grad Nite Office at (800) 232-7980 as soon as possible with the new information to ensure<br />

the accuracy of the Chaperone Contact Cell Phone Form as well as keep your account updated.<br />

TODAY’S DATE:<br />

CHAPERONE CONTACT CELL PHONE FORM<br />

A current and completed form on file is required for each school/organization attending Grad Nite.<br />

New for 2013! We ask that you please fill out this form electronically if you have the means and then email the form to Jeanie.Barrett@disney.com or print and fax to (818) 260-<br />

8840 by April 29, 2013.<br />

Please review the contact information below. If at any time, the contact info for the Grad Nite Chairperson has changed, it is important that you call the Grad Nite Office at (800)<br />

232-7980 as soon as possible with the new information to ensure the accuracy of the Chaperone Contact Cell Phone Form as well as keep your account updated.<br />

Grad Nite Date: «Arrival_Date» Grad Nite Code: «LMS_Code»<br />

<strong>School</strong> Name:<br />

«Account»<br />

Address<br />

City, State, Zip Code<br />

«MC_Address1» «MC_Address2»<br />

«MC_City», «MC_State» «MC_Zip_Code»<br />

Account Name:<br />

«Account»<br />

Grad Nite Chairperson Name:<br />

«Main_Contact»<br />

Grad Nite Chairperson Title:<br />

«MC_Title»<br />

Grad Nite Chairperson Email Address: «MC_EMail»<br />

Grad Nite Chairperson Phone Number: «MC_Phone»<br />

*IMPORTANT: If your group size is between 10- 49, two minimum Chaperone cell phone numbers are required; group sizes between 50-79 will require three minimum and if<br />

your group size is more than 80, four minimum Chaperone cell phone numbers are required. Optional: Additional fields are provided if you would like to submit more cell<br />

phone numbers. Remember Chaperones need to be accessible by their cell phone until all students are returned to school property. Chaperones MUST remain in the Park with<br />

access to their cell phones but are NOT required to stay in Chaperone Designated areas. We encourage you to get out and enjoy the park.<br />

<strong>School</strong> Name<br />

Chaperone Name<br />

(Please list your primary Chaperone first and then<br />

Relationship to <strong>School</strong><br />

(Principal, Activities Director, Class Advisor, Teacher,<br />

Area Code & Cell Number<br />

(example: xxx-xxx-xxxx)<br />

in order of responsibility.)<br />

Parent etc…)<br />

1. «Booking_Post_As»<br />

2. «Booking_Post_As»<br />

3. «Booking_Post_As»<br />

4. «Booking_Post_As»<br />

5. «Booking_Post_As»<br />

6. «Booking_Post_As»<br />

PLEASE COMPLETE AND RETURN THIS FORM VIA E-MAIL to Jeanie.Barrett@disney.com or fax to (818) 260-8840 by April 29, 2013.<br />

NOTE: Any updates or last minute changes to this form must be submitted the day prior to your Grad Nite event in order for our team to have your appropriate numbers.<br />

SAMPLE<br />

22


Parent/Guardian Acknowledgement<br />

Disneyland ® Grad Nite will no longer require a Parent/Guardian Acknowledgement Form<br />

collection upon arrival. We do encourage your school to require their own to ensure all<br />

Chaperones and Students are aware of the rules and regulations of the Disneyland ® Resort.<br />

• Encourage parents/guardians to visit the website to learn more about the event and read guidelines<br />

and policies.<br />

23


Parking and Transportation<br />

Parking information will be communicated to you in May via e-mail. When you receive the parking<br />

information, please provide all drivers of all your vehicles copies of driving instructions.<br />

• All Students attending Grad Nite must arrive by buses, vans, or Chaperone-driven vehicles.<br />

Student-driven vehicles are not permitted under any circumstances.<br />

• We strongly encourage Chaperones to arrive with their Students and not drive separately.<br />

• The school is responsible for arranging bus transportation, either via a commercial bus line or<br />

school bus. Long distance bus drivers adhere to DOT mandatory regulations that regulate how<br />

many hours they are “behind the windshield.” Typically, this rule is 10 hours, but does vary. Please<br />

check with your transportation company to make certain that these regulations do not interfere with<br />

the drop off/pickup times of your group as the company may have to schedule an additional driver<br />

to assist with your group.<br />

• You will be receiving Bus Parking Vouchers with your ticket order. Please provide these to Resort<br />

Parking and Transportation Cast Members upon arrival to the Mickey and Friends Parking<br />

Structure.<br />

• You will be given further instructions to go to the designated Grad Nite parking lot. After your buses<br />

parks and unloads, buses can either stay or leave and return to the Mickey and Friends parking<br />

structure at the end of the event.<br />

Before departing the bus, ensure that you have your admission tickets.<br />

Additional Information<br />

• All buses will require bus parking vouchers. You will receive these vouchers in the mail with your<br />

Grad Nite ticket order. You will also receive two complimentary Chaperone Vehicle vouchers. Any<br />

additional Chaperone Driven Vehicles will be required to pay for parking at the Mickey and Friends<br />

toll booth.<br />

• There will be ADA shuttles for Guests needing assistance from the drop-off area to the Main<br />

Entrance. Wheelchairs will not be available at the parking lots. Please see page 26 for more<br />

information.<br />

• It is recommended that admission tickets and wristbands be distributed to each Student and<br />

Chaperone before leaving your school.<br />

24


• Please see page 11 for Event Entry Process.<br />

Communication with Bus Drivers<br />

• Please inform your transportation company that Students/Chaperones need to be picked up from<br />

the Grad Nite event before 4:00 am.<br />

• It is imperative that one or two chaperones from each school/organization exchange cell phone<br />

numbers with your bus driver(s) for a smoother arrival and departure process.<br />

• Please provide copies of all parking information (directions & maps) to your bus drivers once you<br />

receive them.<br />

• Please note that bus drivers are not permitted to attend Grad Nite.<br />

25


Event Departure<br />

• At the end of the event, all Guests will exit at the Main Entrance and board the trams towards the<br />

Mickey & Friends Parking Structure.<br />

• ADA shuttles are available for Guests with mobility concerns.<br />

• Some buses may not be parked in their original drop off spots due to leaving the resort and<br />

returning for AM pick up. Please see a Disneyland ® Resort Cast Member for questions and<br />

assistance locating your bus.<br />

• For Students or schools/organizations who need to leave Grad Nite early prior to 3:00 am, an<br />

Early Release form is required (see page 21).<br />

26


Additional Information<br />

Lost & Found<br />

Students and Chaperones looking for lost items on the night of their Grad Nite event should check in<br />

at Guest Relations located at Plaza Inn. If following your Grad Nite you realize items were lost or left<br />

in locker, please contact Lost & Found at (714) 817-2166.<br />

Non-Smoking Policy<br />

Grad Nite is a non-smoking event. No one, regardless of age, will be allowed to smoke at anytime<br />

during the Grad Nite event inside the Park. Please make sure to communicate this to your group. If<br />

Chaperones wish to smoke, they will need to exit through the Main Entrance. Chaperones will<br />

need their admission ticket to re-enter the Park.<br />

Dietary Restrictions<br />

Vegetarian options are available at most restaurants. Inquire at time of purchase. Kosher meals are<br />

available at select locations.<br />

Guest Assistance Cards<br />

• Students with special needs or mobility concerns during the event may obtain a Guest Assistance<br />

Card. Students must have a Chaperone present to receive a Guest Assistance Card. Guest<br />

Assistance Cards will be available at City Hall on the day of your event. Each card is good for the<br />

Student whose name is on the card and up to five additional Guests.<br />

• Guest Assistance Cards are not front-of-the-line passes nor do they guarantee immediate boarding.<br />

Wheelchairs<br />

• Personal manual wheelchairs and Electric Convenience Vehicles (ECV) are permitted for this<br />

event.<br />

• We encourage you to bring your own wheelchairs and ECV’s. Disneyland ® Resort regular<br />

wheelchairs are available for rent by Students and Chaperones at Grad Nite. If you would like to<br />

request a regular wheelchair, please visit the main entrance upon arrival to rent a wheelchair or<br />

ECV.<br />

Early Release<br />

• For Students who need to leave the private Grad Nite party early prior to 3:00 am, an Early<br />

Release Form is required (see page 20). Pick up arrangements will have to be made by the school/<br />

organization and parents. A chaperone is required to escort the student out of the Park to meet<br />

the parent.<br />

27


Additional Offerings & Opportunities<br />

Grad Nite Merchandise<br />

Be sure to ear-mark this special occasion with our graduation themed merchandise created for the<br />

class of 2013.<br />

Merchandise available while supplies last. Some restrictions may apply. Information is subject to<br />

change without notice.<br />

Disney Gift Card<br />

The Disney Gift Card is a great way to enhance your students’ experience at Grad Nite. Disney Gift<br />

Cards are convenient and can be used to purchase merchandise and much more throughout the<br />

Resort. Gift cards can be loaded and reloaded with any amount starting from $5. The Disney Gift<br />

Card also makes the perfect graduation gift. They are available online for $25, $50, and $100<br />

denominations. Please visit www.disneygiftcard.com for more information about the Disney Gift<br />

Card Program. To purchase gift cards for under $25 in large quantities, please call the Grad Nite<br />

office at (800) 232-7980.<br />

Disney’s PhotoPass ® Service<br />

The Disney’s PhotoPass ® Service presents Grads with a convenient way to capture treasured<br />

moments. Using the latest digital equipment and Disney-engineered technology, photographers<br />

take photos of Grads who then receive a Disney’s PhotoPass ® card that links all of their Grad Nite<br />

photos together into one online account. Instead of waiting in line in the Theme Parks to view or pick<br />

up pictures, Students can go online after the event at www.disneyphotopass.com to easily view,<br />

share and order photos. You can get the same photo added to more than one card; just let the<br />

photographer know and they’ll be happy to scan your photos onto multiple cards.<br />

Disney College and CareerStart Program<br />

Whether you’re college bound or planning your next career step, opportunities for an experience<br />

of a lifetime are waiting for you in the Disney College or CareerStart Programs at the Disneyland ®<br />

Resort. In either of these unique, paid internship experiences, participants have the opportunity<br />

to take classes, network with leaders of a world renowned entertainment company and<br />

gain transferable skills that will build and enhance their resume. Check out<br />

www.disneycollegeprogram.com or www.disneycareerstart.com for more information<br />

and to apply!<br />

Disney Auditions<br />

Audition for a job that could make life after graduation a blast! Check out www.disneyauditions.com<br />

for a chance to have the time of your life as a performer at one of our theme parks, resorts, or cruise<br />

ships! As one of the largest live entertainment companies in the world, we cast both seasoned and<br />

aspiring performers alike, so there is a spot for just about everyone!<br />

28


Disneyland® Resort Leisure Group Information<br />

The Disneyland ® Resort Leisure Group Department can assist your youth group with all your travel<br />

needs. Air-fare, transportation, lodging, meals, and other area attraction tickets can be booked for<br />

your group of 10 or more rooms. Choose to stay with us in one of the Hotels of the Disneyland ®<br />

Resort and also enjoy the shopping and dining of the Downtown Disney ® District.<br />

Disney’s Grand Californian Hotel ® & Spa reflects a residential style reminiscent of California<br />

Craftsman architecture made popular during the Arts and Crafts movement of the late 19th and early<br />

20th centuries. Situated in a Disney theme park, the hotel provides spectacular views and features<br />

a private entrance to Disney California Adventure ® Park. As part of your four-diamond experience,<br />

Disney’s Grand Californian Hotel ® & Spa offers a wide selection of restaurants, swimming pools and<br />

the Mandara Spa.<br />

The original Disneyland ® Hotel extends all the fun, magic, and fantasy of the Disneyland ® Park<br />

experience. Just a few steps away from the Downtown Disney ® District Monorail Station, many of its<br />

guest rooms have breathtaking views of the Never Land Pool & Slide and the Downtown Disney ®<br />

District. In addition to all the fun, Goofy’s Kitchen features an excellent dining experience to meet<br />

your favorite Disney Characters.<br />

Disney’s Paradise Pier ® Hotel celebrates the carefree California lifestyle found in this 15-story<br />

theme hotel overlooking the Paradise Pier district in Disney California Adventure ® Park. With its newly<br />

remodeled rooms and exceptional views of the theme park, Guests will discover the Paradise Pool<br />

& Slide, great dining locations including “Surf’s Up! Breakfast with Mickey & Friends”, and all the<br />

amenities of a Disney hotel in one convenient location.<br />

Select Disneyland ® Resort Good Neighbor Hotels are also available. These hotels are located in and<br />

around the Anaheim and southern California area.<br />

Contact us or your travel provider today to start making your group’s travel arrangements for an<br />

unforgettable Disneyland ® Youth Programs experience.<br />

Disneyland ® Resort Leisure Groups<br />

Phone: (714) 520-5004<br />

Fax: (714) 520-6074<br />

E-mail: dlr.leisure.groups@disney.com<br />

Mon - Fri 8:00 am – 5:00 pm PST Closed Sat / Sun & Holidays<br />

29


Grad Nite Chairperson Checklist<br />

FEBRUARY<br />

• Inform your Students to join our social media site! Facebook: Disneyland Grad Nite<br />

You and your students could win cool prizes!<br />

• Start promoting your Grad Nite event to your Students and Chaperones! (see page 4)<br />

• As the Chairperson, make sure you read and understand this Planning Guide.<br />

MARCH/APRIL<br />

• Submit full payment and ticket order 45 days out from your scheduled event.<br />

• E-mail/fax completed Chaperone Cell Phone Form by April 29, 2013 (see page 23)<br />

2 WEEKS PRIOR TO YOUR GRAD NITE DATE<br />

• Check your ticket order for the correct quantity of Student/Chaperone tickets and parking vouchers.<br />

• Make sure to distribute maps of the resort to your bus companies<br />

1 WEEK PRIOR TO YOUR GRAD NITE DATE<br />

• Early Release Forms are due for groups of ten or more who need to leave the private party early.<br />

All other requests can be handled at Chaperone Headquarters night of event.<br />

DAY OF YOUR GRAD NITE EVENT<br />

• Conduct Dress Code and Prohibited Items Check before boarding your buses (see page 18-19)<br />

AT YOUR GRAD NITE EVENT<br />

• We suggest that at least one Chaperone from your group make their way back to their bus prior to<br />

3:00 am to aid in the departure process. (see page 27)<br />

30


Quick Reference Contact Information<br />

For general inquiries and questions regarding Early Releases, Dress Code, and Prohibited Items:<br />

Grad Nite Office (800) 232-7980<br />

Monday-Friday from 8:30 am – 4:30 pm<br />

e<br />

E-mail: dlr.lead.dept@disney.com<br />

Closed Sat / Sun & Holidays<br />

e<br />

For questions regarding contracts, ticket orders, and ticket discrepancies:<br />

Ticket Sales and Services (714) 520-7053 Fax: (714) 520-7097<br />

Monday-Friday from 8:30 am – 4:30 pm<br />

e<br />

Closed Sat / Sun & Holidays<br />

e<br />

For questions regarding Chaperone Cell Phone Forms and Group Early Releases, contact:<br />

Jeanie Barrett (714) 520-6009 Fax: (818) 260-8840<br />

Jeanie.Barrett@disney.com<br />

e<br />

Closed Sat / Sun & Holidays<br />

e<br />

If following your Grad Nite event you realize items were lost or left in a locker, contact:<br />

Guest Relations – Disneyland ® Resort Lost and Found (714) 817-2166<br />

Available Daily – 10:30 am – 6:00 pm<br />

31


©DISNEY

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