PROSPECTUS AND PROGRAMME GUIDE - IGNOU

Course-4
BEGE-104: English for Business Communication
This is an 8 credit course, which will be both educational and occupational in nature. The course is divided into
two sections of 4 blocks each: (i) Science and Technology and (ii) Business and Management. In the section on
Science and Technology, Blocks 1 and 2 deal with Reading Comprehension skills and Blocks 3 and 4 deal with
writing skills. In the section on Business and Management, Block 5 deals with Reading Comprehension skills.
Blocks 6 & 7 deal with writing skills and Block 8 deals with oral communication skills.
BEGE-104: English for Business Communication
Block 1: Recruitment-1
Unit 1 Getting Ready for the Job Market
Unit 2 Preparing a Portfolio
Unit 3 Responding to Advertisements
Unit 4 Writing a CV + Cover Letter
Block 2: Recruitment-2
Unit 5 Preparing for Interview
Unit 6 Facing Interview
Unit 7 Phone and Walk-in Interviews
Unit 8 Group Discussions
Block 3: Greetings and Profiles
Unit 9 Greetings and Introduction
Unit 10 Small Talk and Entertaining
Unit 11 Business Organizations
Unit 12 Jobs and Responsibilities
Block 4: Using Telephone at the Workplace
Unit 13 Features of Telephone Communication
Unit 14 Making Arrangements and Appointments
Unit 15 Leaving and Taking Messages
Unit 16 Voice Mail, Conferencing and Conference Calls
Block 5: Business Correspondence
Unit 17 Modes of Communication
Unit 18 Internal Business Correspondence-I
Unit 19 Internal Business Correspondence-II, Notes, Mesages, Circulars, Office Orders, etc.
Unit 20 External Business Correspondence-I
Unit 21 External Business Correspondence-II
Block 6: Making Presentation at the Workplace
Unit 22 Presentation Skills I – Essentials of Presentation Skills
Unit 23 Presentation Skills II – Outlines and Structures
Unit 24 Presentation Skills III – Using Visual Aids
Unit 25 Presentation Skills IV – The Ending
Unit 26 Telephone Presentation
Block 7: Attending Meetings at the Workplace
Unit 27 Setting the Agenda and Planning a Meeting
Unit 28 Types of Meetings
Unit 29 Conducting and Participating in Meetings 1
Unit 30 Conducting and Participating in Meetings 2
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