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Supply Chain Management customer booklet - IFS

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1<br />

<strong>IFS</strong> APPLICATIONS <br />

supply chain<br />

management<br />

agile solutions in action


profi m 5<br />

jotun 7<br />

sits 9<br />

roxtec 11<br />

gables 13<br />

cozzini 15<br />

amphenol alden products<br />

debut services 19<br />

17


3<br />

A CHANGE OF HEART<br />

A supply chain has been described as the artery of a business.<br />

The pathway that enables goods, raw materials—even services—to<br />

flow freely throughout an organization. And, like any artery, for the<br />

supply chain to operate at maximum efficiency it needs a strong and<br />

reliable heart.<br />

The following short stories have been collected to provide you with<br />

a brief overview as to what happens when a <strong>customer</strong> has a ‘change of<br />

heart’ and lets <strong>IFS</strong> provide the beat for its business.


5<br />

Sitting pretty<br />

There is a point when legacy solutions become more trouble than they are<br />

worth. And it is at that precise moment that a company has to face a very<br />

harsh reality. It is time to invest in a completely new solution. So it was with<br />

PROFI m , a leading Polish furniture manufacturer. As the company produces<br />

an average of 70,000 chairs and armchairs per month, mostly in make-toorder<br />

mode with very short series, accurate calculation of material quantities<br />

and lead times for delivery is a business-critical issue. And being able to<br />

produce accurate cost analyses and production forecasting is imperative to<br />

the business if the company is to continue to reduce costs and maintain<br />

reliable <strong>customer</strong> delivery dates. After careful consideration, PROFI m selected<br />

<strong>IFS</strong> Applications because, in addition to providing a rich range of relevant<br />

business functionality, it provides PROFI m with excellent total cost of<br />

ownership.<br />

PROFI m<br />

manufacturer of to-order office chairs


7<br />

THE ART OF PAINT<br />

Faced with a very demanding ‘must have’ list, the ERP vendors invited to<br />

pitch for Jotun’s business knew immediately that the winner would have to be<br />

very special indeed. Of course, as one of the world’s major paints, coatings<br />

and powder coating manufacturers, Jotun is no stranger to meeting stringent<br />

demands itself, and its high level of expectation seemed perfectly natural.<br />

To <strong>IFS</strong> it was the kind of challenge it thrives on. And it was this dynamic<br />

and energetic culture which convinced Jotun’s management team that <strong>IFS</strong><br />

would make the most suitable partner. Of course the fact that <strong>IFS</strong> has the<br />

capacity to provide a global solution with proven technology that offers the<br />

easiest and most intuitive solution both to learn and use played its part in<br />

the decision-making process, too.<br />

jotun<br />

Manufacturer of paint and coatings


9<br />

ARE YOU SITTING COMFORTABLY?<br />

Success brings its own rewards and occasionally its own problems, too.<br />

Such was the case when SITS, a highly reputable Swedish–Polish furniture<br />

manufacturer, experienced a strong sustained burst of growth. Suddenly the<br />

company had outgrown its existing supply chain solution and was in need of<br />

a new solution with capability to handle 4,500 individual products weekly.<br />

Enter <strong>IFS</strong>. During the tender process <strong>IFS</strong> put forward a solution with a depth<br />

of functionality that ensured total order accuracy and that can be perfectly<br />

configured to handle the strict demands of SITS’ business. The clincher was<br />

the amount of industry experience and competence that <strong>IFS</strong> consultants<br />

brought to the project. After meeting, the SITS team chose <strong>IFS</strong>, and plans<br />

were made for implementation of the new solution. Today SITS’ business<br />

continues to flourish—as does the relationship between SITS and <strong>IFS</strong>.<br />

sits<br />

Designer and manufacturer of home furniture


11<br />

MIRROR, MIRROR ON THE WALL<br />

In business it can pay to look inward. To see where your business processes<br />

can be improved and where you can streamline your offering to match<br />

changes in the marketplace. As a successful manufacturer of sealing solutions,<br />

Roxtec’s <strong>customer</strong> base stretches across many different industries, ranging<br />

from telecom to energy distribution, and many different locations. To help<br />

maintain its strong growth curve, Roxtec decided it was time to upgrade its<br />

IT solution and launch a new global distribution process. Working closely<br />

with <strong>IFS</strong> consultants Roxtec’s development team was able to draw on <strong>IFS</strong>’<br />

huge industry experience to formulate an upgrade program that would enable<br />

the company to revise its existing business processes and launch a new<br />

world-class global distribution service.<br />

Roxtec<br />

manufacturer of sealing solutions


13<br />

TAKING THE GUESS WORK OUT OF<br />

FORECASTING<br />

In 1946 Gables Engineering Inc. began making control panels in a small<br />

storefront in Florida. Since those early days, Gables has grown into the<br />

industry leader in custom avionics controls and other related products, and<br />

is noted for its forward-looking approach. This approach—and an existing<br />

unreliable MRP solution—led Gables to rethink its IT set-up. Gables<br />

approached a number of vendors with a well-defined list of functionality<br />

requirements which included an MRP module, the capability to cover a<br />

minimum of 23-character fields for parts numbers, inventory control, and<br />

forecasting functions. Gables selected the <strong>IFS</strong> Applications ebusiness<br />

solution, which included a true MRP component that gave Gables a better<br />

grasp of actual demand. Before <strong>IFS</strong>, demand was determined by <strong>customer</strong><br />

orders as well as by a factor for historical demand. This caused Gables to buy<br />

and build unnecessary parts, which would load the shops with unnecessary<br />

work and inflate purchased inventories. Now Gables employees can calculate<br />

demand using actual <strong>customer</strong> orders, and order and build parts by looking at<br />

forecasts, reducing work in progress by 50% and overall inventories by 30%.<br />

gables<br />

Avionics engineering


15<br />

CUTTING PROBLEMS DOWN TO SIZE<br />

Over the years, Cozzini Inc., a highly regarded manufacturer of industrial<br />

food preparation equipment and knife sharpening equipment, had slowly<br />

been transformed from being only a manufacturing company to also being<br />

a service company. Cozzini was living with information silos, with<br />

information on various spreadsheets. This made it difficult to finds things<br />

such as bills of materials (BOMs), orders, and <strong>customer</strong> spare parts. It was<br />

also difficult to access the information needed for accounting and engineering<br />

processes. This frustration led to the decision to invest in a new ERP solution.<br />

Out of the contending vendors it was <strong>IFS</strong>’ offering that caught Cozzini’s eye.<br />

The application was scalable and agile, and was the perfect fit to support the<br />

company’s planned global growth strategy. In short, it completely matched<br />

Cozzini’s business requirements and provided the support that Cozzini<br />

expected. <strong>IFS</strong> Applications has made the company’s entire business processes<br />

far more visible, which in turn has increased efficiency levels and streamlined<br />

operations.<br />

cozzini<br />

Manufacturer of food preparation equipment


17<br />

REFRESHING THE PARTS OTHER SYSTEMS<br />

CANNOT REACH<br />

Having an efficient and true materials planning requirement (MRP) system is<br />

absolutely vital when you are running a business that involves keeping track<br />

of hundreds of parts. So when Amphenol Alden Products Co., designers<br />

and manufacturers of connectors and cable assemblies used in medical and<br />

industrial applications, discovered that its existing MRP system was failing,<br />

it decided it was time for change. Amphenol studied the vendor market to<br />

see which company could provide a solution that would offer the benefits of<br />

a true MRP system and help it comply with the complex FDA regulations.<br />

Amphenol made its decision on which vendor gave the greatest bang for<br />

their buck and replaced its existing ERP solution with <strong>IFS</strong> Applications.<br />

Amphenol installed <strong>IFS</strong> components for manufacturing, human resources,<br />

quality management, configure-to-order, financials, project management,<br />

product design management and sales force automation. Since then, Amphenol<br />

has increased throughput, reduced order backlog, and cut inventory by 30%.<br />

AMPHENOL ALDEN PRODUCTS<br />

Designer and manufacturer of cables and connectors


19<br />

VISIBILITY IS A REAL EYE-OPENER<br />

To run any sort of business successfully you have to have a clear view of<br />

what is going on. And that doesn’t mean just in certain areas. U.K.-based<br />

Debut Services Limited, a joint venture between Babcock International<br />

Group and Bovis Lend Lease, is Defence Estates’ Regional Prime Contractor<br />

in the South West. Debut provides a range of estate management services,<br />

incorporating facilities management and a framework arrangement for the<br />

design and construction of new projects across the estate, and needed a<br />

solution that would keep it on the ball. Debut required an IT system that<br />

would provide the support that enables the coordination and active management<br />

of the supply chain to ensure that <strong>customer</strong> time scales are always met.<br />

The answer came in the shape of <strong>IFS</strong> Applications, which has been purposely<br />

designed to help service-based organizations with processes such as call<br />

management, resource planning, logistics and service analysis. Debut<br />

continues to attract new <strong>customer</strong>s by using its new <strong>IFS</strong> solution to broaden<br />

and improve the services it provides.<br />

DEBUT SERVICES<br />

Estate management


ABOUT <strong>IFS</strong><br />

<strong>IFS</strong> is a public company (OMX STO: <strong>IFS</strong>) founded in 1983 that develops, supplies,<br />

and implements <strong>IFS</strong> Applications , a component-based extended ERP suite built on<br />

SOA technology. <strong>IFS</strong> focuses on agile businesses where any of four core processes<br />

are strategic: service & asset management, manufacturing, supply chain and<br />

projects.The company has more than 2,000 <strong>customer</strong>s and is representedin<br />

some 60 countries with 2,800 employees in total.<br />

If you are interested in further information, e-mail info@ifsworld.com or contact one<br />

of our regional offices or visit our web site:www.<strong>IFS</strong>WORLD.com<br />

Americas ..............................................+1 888 437 4968<br />

Argentina, Brazil, Canada, Mexico, United States<br />

Asia Pacific . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . +65 63 33 33 00<br />

Australia, Indonesia, Japan, Malaysia, new Zealand, Philippines,<br />

PR China, Singapore, Thailand<br />

Europe east and central asia ............................+48 22 577 45 00<br />

BALKANS, Czech Republic, GEORGIA, Hungary, Israel, KAZAKHSTAN, Poland,<br />

RUSSIA and cis, Slovakia, Turkey, UKRAINE<br />

Europe Central .........................................+49 9131 77 340<br />

AUSTRIA, Belgium, GERMANY, ITALY, netherlands, SWITZERLAND<br />

Europe West ..........................................+44 1494 428 900<br />

France, Ireland, Portugal, Spain, United Kingdom<br />

Middle East and africa ..................................+971 4390 0888<br />

India, South Africa, Sri Lanka, United Arab Emirates<br />

Nordic ................................................+46 13 460 4000<br />

Denmark, Norway, Sweden<br />

Finland and the Baltic area .............................+358 102 17 9300<br />

Estonia, Finland, Latvia, Lithuania<br />

www.<strong>IFS</strong>world.com<br />

En4706-1 Production: <strong>IFS</strong> Corporate Marketing, April 2013. Printing: DanagårdLiTHO, Ödeshög, Sweden.

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