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Technology – The Core Service Differentiator for The ... - IDRBT

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<strong>Technology</strong> – A <strong>Differentiator</strong><br />

<strong>Technology</strong> is indeed a differentiator not only<br />

in terms of competitive advantage, but also<br />

in terms of administrative and back-end<br />

processes….<br />

But…due to rapid technology deployment in<br />

Indian banking sector, the “haves” and<br />

“have-nots” gap is all set to narrow quickly.<br />

INSTITUTE FOR DEVELOPMENT AND<br />

RESEARCH IN BANKING TECHNOLOGY<br />

October 9, 2004<br />

Vepa Kamesam, Chairman <strong>IDRBT</strong>

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