Technology â The Core Service Differentiator for The ... - IDRBT

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Getting Personal with Personnel People represent the most precious asset • Large employee base – largely untrained. Training scope & methodology? • VRS to balance costs. Break even? Down sizing? • Bring in young blood • Campus recruitment • Re-defining & designing jobs. Career paths? • Specialist Vs. Generalist • Attrition of trained employees to IT industry / other banks. Competitive incentives? • Re-location of personnel. Union issues? • Retrained personnel. Morale of employees? INSTITUTE FOR DEVELOPMENT AND RESEARCH IN BANKING TECHNOLOGY October 9, 2004 Vepa Kamesam, Chairman IDRBT
Need for Training All these developments call for extensive, continuous training Current and future technology implementations call for at least 20% of officers specialise in IT Hence need for specially skilled people – a mix of: • System administrators • Application managers (knowledgeable about both banking and technology) • Technology managers (who form the core team of technology professionals). INSTITUTE FOR DEVELOPMENT AND RESEARCH IN BANKING TECHNOLOGY October 9, 2004 Vepa Kamesam, Chairman IDRBT
Page 1 and 2: Technology - The Core Service Diffe
Page 3 and 4: Innovative Risk Management Complex
Page 5 and 6: Focus aspects of Commercial Banking
Page 7 and 8: Technology - A Differentiator Techn
Page 9 and 10: How Long a Differentiator? Then….
Page 11 and 12: The Human Interface Technology mean
Page 13 and 14: Elements in People Issues Choosing
Page 15 and 16: Technology Acquisition Inappropriat
Page 17 and 18: Technology and Central Banks Techno
Page 19 and 20: Regulation and Supervision - The Ch
Page 21 and 22: Currency Management and Technology
Page 23 and 24: Technology & Monetary The Opportuni
Page 25 and 26: NEFT NFS/IBPG CFMS PKI-based Securi
Page 27 and 28: JAMMU CHANDIGARH IN FIN ET Le a se
Page 29 and 30: Structured Financial Messaging Syst
Page 31 and 32: IDRBT CA Physical Infrastructure Ti
Page 33 and 34: RBI Initiatives in Payment and Sett
Page 35 and 36: RTGS Scenario 87 banks have impleme
Page 37 and 38: Centralised Funds Management System
Page 39 and 40: RBI Initiatives in Payment and Sett
Page 41 and 42: Smart Cards - The Future Multi-appl
Page 43 and 44: RBI itself uses Technology for diff
Page 45 and 46: RBI and Customer Service...(2) Impr
Page 47 and 48: Issues in Implementation “Less th
Page 49: The pre-requisites for Technology P
Page 53 and 54: Monetary Policy - The Challenge (1)
Page 55: Monetary Policy - The Opportunity T

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