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Semantic Annotation for Process Models: - Department of Computer ...

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204 APPENDIX F. ANALYSIS OF EXEMPLAR STUDIES<br />

some cases. For the example <strong>of</strong> "Create delivery", the goal algorithm deduces two<br />

hard goals Delivery Date is Determined with weight ’1.0’ and Delivery Date is<br />

Determined with weight ’0.06’. Delivery Date is Determined is not selected because<br />

<strong>of</strong> low weight. Delivery is <strong>Process</strong>ed is further checked in the goal ontology<br />

and its parts Delivery is Scheduled and Delivery Terms are Generated are considered<br />

more precise than Delivery is <strong>Process</strong>ed in the goal annotation <strong>of</strong> "Create<br />

delivery". Nine s<strong>of</strong>t goals are also returned but only two goals with weight ’1.8’ (Ensure<br />

Full Delivery and Ensure Full Shipment) are selected by an annotator.<br />

In PM B1 , "get the order to supplier" can be regarded as a phase <strong>of</strong> the activity<br />

ontology Schedule Product Deliveries from SCOR. Because there are three kinds<br />

<strong>of</strong> items receiving, they are respectively checked in sub-Activities <strong>of</strong> the activity "check<br />

items". There<strong>for</strong>e, three sub-Activities all achieves Sourced Product are Verified.<br />

The procedure <strong>of</strong> "check imported items" is a little more complicated compared with<br />

the other two kinds <strong>of</strong> items receiving because it includes issuing deficit protocols and<br />

an invoice to insurance company. "Check imported items" are depicted with a serial <strong>of</strong><br />

sub-Activities such as "issue the deficit protocol", "issue an invoice to insurance company",<br />

etc. Those negatively satisfy the s<strong>of</strong>t goal Reduce Verification Costs. The<br />

consignment can simplify the check and item receiving procedure, so it positively satisfies<br />

Reduce Verification Costs. Issuing invoices are steps <strong>of</strong> "Authorize Supplier<br />

Payment", and "issue an export invoice" are to authorize payment to suppliers. The<br />

s<strong>of</strong>t goal <strong>of</strong> <strong>Process</strong> Invoice Without Error will be risked by the invoice issue procedures.<br />

In the context <strong>of</strong> the TelCo use case, "store items to Orbit" is the way <strong>of</strong><br />

Transfer Product and the result <strong>of</strong> the procedure is an Available Inventory.<br />

PM A starts the process from the order inquiry from the client, whilst PM B2 begins<br />

with the existing orders but the orders are managed and edited during the delivery<br />

process. It is hereby observed that the sequence <strong>of</strong> the Activities <strong>of</strong> PM B2 does not<br />

comply with the sequence <strong>of</strong> the SCOR DELIVER. The first Activity "Consolidate orders"<br />

accomplishes the same task as D1.4 Consolidate Orders. As the descriptions <strong>of</strong><br />

the TelCo case, the "Consolidate orders" is executed by a computational s<strong>of</strong>tware SEN<br />

which can Reduce Order <strong>Process</strong>ing Costs and Reduce Order <strong>Process</strong>ing Time.<br />

"Check stock" in PM B2 is more general compared with "Check delivery items" and<br />

"Check availability <strong>of</strong> delivery items" in PM A so that no specific goals are annotated to<br />

"Check stock". Although both PM A and PM B2 have the Activity "Credit control" and<br />

they are both phase_<strong>of</strong> D1.2 Receive Enter and Validate Order, they are not exactly<br />

same. "Credit control" in PM A deals with the capital assets but in PM B2 it<br />

is just kind_<strong>of</strong> ED.3 Manage Deliver In<strong>for</strong>mation. Delivery protocol is treated as<br />

Delivery Terms and "Generate delivery protocol" <strong>of</strong> PM B2 is similar to "Create delivery"<br />

<strong>of</strong> PM A . They are also the way <strong>of</strong> ED.3 Manage Deliver In<strong>for</strong>mation. However,<br />

the delivery protocol in PM B2 is mainly focus on the agreed delivery date so<br />

that Improve Deliver to Customer Delivery to Date Per<strong>for</strong>mance and Improve<br />

Deliver to Customer On Time Delivery Per<strong>for</strong>mance are selected as the goal annotation<br />

<strong>for</strong> "Generate delivery protocol". "Send items" serves in both "Deliver items<br />

to franchisees" and "Deliver items to shops" and should be specified as kind_<strong>of</strong> D1.12<br />

Ship Product if they are using different ways to ship product. The items delivered to<br />

shops are retail product so "Deliver items to shops" is phase_<strong>of</strong> D4 Deliver Retail<br />

Product not D1 Deliver Stocked Productas "Deliver items to franchisees". Since

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