Semantic Annotation for Process Models: - Department of Computer ...

104 CHAPTER 7. EXEMPLAR STUDIES AND APPLICATION SYSTEM
Figure 7.1: Semantic annotation process based on PSAM
7.2 Exemplars
Three process models have been chosen in order to explicate how the proposed semantic
annotation framework and approach are applied in the process knowledge management
of heterogeneous process models. The models are from two different enterprises, and
they are created in different modeling languages. The business processes described in
those models are from logistics domain. PM A is from enterprise A and it is a purchase
order process made in BPMN [12], whilst two other models PM B1 (an item receiving
process) and PM B2 (an item delivery process) from logistics department in enterprise
B are built in EEML [77]. The models depicts different detail of process knowledge,
because two enterprises have different ways of dealing with their business. For example,
the delivery process models for enterprise B are relatively simple compared with the
delivery processing in enterprise A. However, both of them can achieve the same goals.
7.2.1 Sales logistics process in BPMN
The case of enterprise A is taken from [48]. PM A is a big model covering most detail
processes of sales logistics. The process model includes the following main activities —
Client RFQ processing, Client quotation processing, Standard order processing, Delivery
processing, Shipping processing and Bill processing.
Four actors are involved in PM A — client, sales department, financial department,
and logistics department. Client RFQ processing, Client quotation processing, Standard
order processing and Bill processing are mainly carried out by sales department
and interacted with client. Delivery processing and Shipping processing are the main
activities in the logistics department. Both Delivery processing and Standard order
processing need the task credit control in the financial department.
Client RFQ processing and client quotation processing
In PM A , the client RFQ processing can produce the quotation created from the inquiry
or the inquiry is rejected if it is invalid. Analogously, after the client quotation processing,
the validity of the quotation is checked. The quotation might be rejected if it
is invalid, otherwise it can be referred to by an order in the standard order processing.