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The work-reflection-learning cycle - Department of Computer and ...

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Abstract<br />

In project based <strong>learning</strong>, students learn from h<strong>and</strong>s-on experience with the challenges<br />

<strong>and</strong> complexities <strong>of</strong> real <strong>work</strong>. To achieve this <strong>learning</strong>, <strong>reflection</strong> is essential. In project<br />

<strong>work</strong> in industry, retrospective <strong>reflection</strong> on the project process is established practice,<br />

e.g. in project debriefings. Student projects <strong>of</strong>ten include retrospective <strong>reflection</strong> as a<br />

m<strong>and</strong>atory exercise seen as important to <strong>learning</strong> but not as a part <strong>of</strong> the „real <strong>work</strong>‟.<br />

<strong>The</strong> research in this thesis is guided by the idea that making retrospective <strong>reflection</strong><br />

integral to the <strong>work</strong> practice in project based <strong>learning</strong> can help students learn more from<br />

their project experience. <strong>The</strong> thesis explores how retrospective <strong>reflection</strong> in S<strong>of</strong>tware<br />

Engineering student projects can be supported, particularly taking into account the use<br />

<strong>of</strong> collaboration tools – typically lightweight tools – by teams in their daily project<br />

<strong>work</strong>.<br />

To this end, a set <strong>of</strong> interpretive case studies have been conducted. <strong>The</strong> studies examine<br />

the current use <strong>of</strong> state-<strong>of</strong>-the-art lightweight collaboration tools in S<strong>of</strong>tware<br />

Engineering student projects, focusing on the role <strong>of</strong> the tools in <strong>work</strong> <strong>and</strong> <strong>learning</strong><br />

within the teams <strong>and</strong> in collaboration with other project stakeholders. <strong>The</strong> thesis<br />

research also includes studies in which interventions have been made in the projects by<br />

introducing facilitated retrospective <strong>reflection</strong> activities with <strong>and</strong> without the aid <strong>of</strong><br />

collaboration tools. <strong>The</strong>se interventions can be considered as initial steps <strong>of</strong> a design<br />

research effort with the aim <strong>of</strong> improving the pedagogical design <strong>of</strong> the course as well<br />

as developing new theory on <strong>reflection</strong> in project based <strong>learning</strong>.<br />

<strong>The</strong> resulting contributions include new knowledge about the use <strong>of</strong> various types <strong>of</strong><br />

lightweight collaboration tools to support day-to-day <strong>work</strong> in the projects; within the<br />

teams <strong>and</strong> in collaboration between the teams <strong>and</strong> other project stakeholders. <strong>The</strong>se<br />

contributions can be used to aid the organization <strong>of</strong> future SE student projects including<br />

the choice <strong>and</strong> use <strong>of</strong> collaboration tools in the projects. <strong>The</strong> thesis also provides<br />

insights on how retrospective <strong>reflection</strong>, seen as a part <strong>of</strong> a collaborative <strong>work</strong> practice,<br />

can be supported in SE student projects <strong>and</strong> project <strong>work</strong> more generally. This research<br />

contribution includes a design for retrospective <strong>reflection</strong> <strong>work</strong>shops in educational<br />

settings (adapted from industry practice <strong>and</strong> empirically tested in a project course), a<br />

prototype tool extending wiki functionality to support navigation <strong>of</strong> relevant historical<br />

data, <strong>and</strong> empirical results demonstrating how a collaboration tool used in daily project<br />

<strong>work</strong> can be used as an aid to memory in retrospective <strong>reflection</strong>. Finally, a main<br />

contribution <strong>of</strong> this PhD <strong>work</strong> is a model <strong>of</strong> <strong>reflection</strong>, conceptualized in terms <strong>of</strong><br />

distributed cognition. Drawing on <strong>learning</strong> theory as well as current practice for<br />

S<strong>of</strong>tware Engineering retrospectives, the model represents a novel <strong>and</strong> practical view <strong>of</strong><br />

v

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