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The work-reflection-learning cycle - Department of Computer and ...

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426 B.R. Krogstie<br />

4.2 <strong>The</strong> Temporal Distribution <strong>of</strong> Cognition in Retrospective Reflection<br />

Retrospective <strong>reflection</strong> in project based <strong>learning</strong> is part <strong>of</strong> a trajectory <strong>of</strong> project<br />

based <strong>learning</strong> spanning the entire project, but also constitutes a separate sub-activity<br />

within the overall project. <strong>The</strong> distributed cognition <strong>of</strong> retrospective <strong>reflection</strong> can<br />

thus be seen as situated in two different contexts with different objectives for the<br />

ongoing activity: <strong>The</strong>re-<strong>and</strong>-then project <strong>work</strong> focused on completing project tasks,<br />

<strong>and</strong> here-<strong>and</strong>-now retrospective <strong>reflection</strong> focused on making sense <strong>of</strong> there-<strong>and</strong>-then<br />

<strong>work</strong> in the light <strong>of</strong> knowledge <strong>of</strong> the entire process.<br />

Events <strong>of</strong> there-<strong>and</strong>-then <strong>work</strong> may be interpreted as belonging to different subtrajectories,<br />

<strong>and</strong> can be seen as the core <strong>of</strong> what is reflected upon. We illustrate this by<br />

going into some detail about the findings reported in [11] <strong>and</strong> illustrated in Fig.2. In the<br />

retrospective <strong>reflection</strong> <strong>work</strong>shop <strong>of</strong> the team in question, there was a project event not<br />

remembered by any team member in the individual reconstruction <strong>of</strong> the project trajectory<br />

based on memory alone, i.e. not included in any individual timeline. <strong>The</strong> event<br />

marked the onset <strong>of</strong> an activity in the project, more specifically coding <strong>work</strong> done to get<br />

familiar with technology to be used later in the real development. As such, the event<br />

could be seen both as a turning point in the trajectory <strong>of</strong> the entire development activity<br />

<strong>and</strong> as the starting point <strong>of</strong> a sub-trajectory: that <strong>of</strong> the early-investigation <strong>of</strong> technology.<br />

<strong>The</strong> team members’ individual examination <strong>of</strong> historical data in the issue tracking<br />

tool made two <strong>of</strong> them recall the event as important to the project (Fig.2) <strong>and</strong> include<br />

it in their timelines. Later, as the team created a shared project timeline, the event was<br />

included <strong>and</strong> brought up into the discussion <strong>of</strong> how things might have been done<br />

differently in the project. <strong>The</strong> event was discussed in the light <strong>of</strong> the specific activity<br />

for which it marked the starting point <strong>and</strong> in the light <strong>of</strong> the entire development project.<br />

<strong>The</strong> trajectory <strong>of</strong> the project as represented in the shared timeline was compared<br />

to a process described in SD literature as ideal for a certain type <strong>of</strong> development<br />

<strong>work</strong>. <strong>The</strong>se findings illustrate that comparing trajectories is at the core <strong>of</strong> the<br />

retrospective <strong>reflection</strong> process.<br />

Considering retrospective <strong>reflection</strong> as part <strong>of</strong> a trajectory <strong>of</strong> project based <strong>learning</strong><br />

we see a possible effect on tool usage if it is known to the team that historical data<br />

will later on be systematically examined. <strong>The</strong> dual role <strong>of</strong> the tool may lead project<br />

members to adjust their day-to-day tool usage, e.g. by providing more frequent or<br />

elaborate comments associated with ongoing tasks, which may affect project <strong>work</strong> in<br />

a positive way. However, changes may have adverse effects, e.g. if participants cease<br />

to communicate issues in a tool because the logged data may give an unfavourable<br />

impression in retrospect. Adjusting tool use to meet the needs <strong>of</strong> both retrospective<br />

<strong>reflection</strong> <strong>and</strong> day-to-day <strong>work</strong> may be seen as part <strong>of</strong> project based <strong>learning</strong> itself.<br />

We conclude from this section that the ‘return to experience’ <strong>of</strong> retrospective <strong>reflection</strong><br />

involves examination <strong>and</strong> comparison <strong>of</strong> sub-trajectories <strong>of</strong> project <strong>work</strong> <strong>and</strong><br />

that retrospective use <strong>of</strong> tools may affect project <strong>work</strong> through participants’ awareness<br />

<strong>of</strong> the dual role <strong>of</strong> the tools.<br />

4.3 Transformations <strong>of</strong> Representations <strong>and</strong> the Use <strong>of</strong> Cognitive Tools<br />

Looking at the timeline technique as used in [10], <strong>and</strong> illustrated in Fig.1 we see many<br />

examples <strong>of</strong> use <strong>of</strong> representations as cognitive tools. <strong>The</strong> internal, individual<br />

representations <strong>of</strong> the project process were transformed into externalized individual<br />

181

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