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congruent’ to sets that seem to originate in totally different projects. In 9 out <strong>of</strong> the 11<br />

projects, the curves appear to reflect very different experiences within the team. In<br />

Figure 1, for example, it can be seen that the student we have called Max has a curve<br />

with many turns, reflecting shifting spirits throughout the project. Ellis’ mood seems to<br />

have been fairly stable <strong>and</strong> positive. It can be seen from the curves that Ellis was the<br />

only team member who had a good time in the period just before the midterm report<br />

delivery (the timeline event by number 9). Sean <strong>and</strong> Max experienced a steep upturn in<br />

connection with the delivery. Finlay took longer to reach above-average spirits.<br />

We have numbered the points along Max’ explanation curve where he accounted for the<br />

up- or downturns. To illustrate the richness <strong>of</strong> an explanation <strong>of</strong> an individual curve, we<br />

provide Max’ explanation at the points 10, 11 <strong>and</strong> 12 (Figure 1):<br />

10) ”<strong>The</strong>n there was a lot <strong>of</strong> frustration because <strong>of</strong> the team member who disappeared, <strong>and</strong> I<br />

personally got completely p** <strong>of</strong>f [..] that we could not get in touch <strong>and</strong> he didn’t gave a damn.<br />

[…] We approached deadline, I felt that I was nagging like crazy <strong>and</strong> was rather stressed<br />

because I feared we would not reach our goal with all that needed to get finished ”. 11) ”<strong>The</strong>n<br />

we approached delivery <strong>and</strong> then I saw that this was going to go really well, <strong>and</strong> up went my<br />

spirits.”. 12) ”Spirit-wise I ended up approximately on Finlay’s level. We were rather happy<br />

when we had delivered.”<br />

Excerpt 1: A part <strong>of</strong> Max’ explanation <strong>of</strong> his curve. Team P.<br />

From this excerpt it can be noted that Max addresses his personal feelings about the<br />

challenges <strong>of</strong> organizing the project, in this case the issue <strong>of</strong> a member who quit the project<br />

without informing the team. Max also accounts for his own behavior at the time: he was<br />

project manager (not formally, but in practice) <strong>and</strong> pushed the other team members towards<br />

their deadline – which he perceived as ‘nagging’ <strong>and</strong> very stressful. He explains how the<br />

subsequent success <strong>of</strong> the project <strong>work</strong> affected him, comparing his final level <strong>of</strong> spirit with<br />

that <strong>of</strong> another team member. He also summarizes the team’s feeling at the end <strong>of</strong> the project.<br />

4.2. Making a shared timeline is more than a mere adding <strong>of</strong> individual timelines<br />

<strong>The</strong> construction <strong>of</strong> the shared timeline in task 3 <strong>of</strong>ten leads to discussion <strong>of</strong> details,<br />

significance, sequence <strong>and</strong> timing. When an event occurred in more than one timeline,<br />

discussion <strong>of</strong> the naming <strong>of</strong> the event <strong>of</strong>ten revealed discrepancies in the interpretation<br />

<strong>of</strong> elements <strong>of</strong> the project process. In many teams, events that had not emerged in task 2<br />

(drawing individual timelines) turned up in task 3. <strong>The</strong>se new events might be given as<br />

reasons for, or consequences <strong>of</strong>, other events.<br />

<strong>The</strong> most important finding from the shared timeline construction is that the<br />

facilitated ‘return to experience’ results in a shared representation different from the<br />

sum <strong>of</strong> individual timelines. Some events might be added or canceled, others renamed.<br />

In any case participants build common ground for <strong>reflection</strong> in the following tasks.<br />

4.3. <strong>The</strong> satisfaction curves give new insights about the project<br />

We have observed that the students glance at each other’s curves with interest in task<br />

4. Visible differences between curves appear to trigger puzzlement <strong>and</strong> amusement. In<br />

task 5, curve explanations in some cases trigger team members’ there-<strong>and</strong>-then response<br />

<strong>and</strong> <strong>reflection</strong>. In team Q, Magda explains a low part <strong>of</strong> her curve. She says she had<br />

been depressed about being assigned to a project using technology she already knew: “it<br />

was only project writing <strong>and</strong> project <strong>work</strong> that I learned anything about.” Peter supports<br />

<strong>and</strong> elaborates on Magda’s account, suggesting that it might be hard to be the only team<br />

89<br />

Authorized licensed use limited to: Norges Teknisk-Naturvitenskapelige Universitet. Downloaded on February 5, 2010 at 09:01 from IEEE Xplore. Restrictions apply.<br />

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