ATC Handbook - IATA

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IATA Authorized Training Center (ATC) Handbook It is recommended that the ATC keep a copy of their students’ booking confirmation letters as they contain important information. Note: For change of exam session, please refer to section 6.2 below 5.8 Transfer of Enrollment Requests for enrollment transfers (assigning a new student name to an existing client ID) only apply to ATC-enrolled students. Student enrollment transfer requests must first be submitted by the ATC to IATA for approval. The ATC can request a student transfer provided that: 1. The student’s enrollment validity period has not expired. 2. The enrollment has not been previously transferred. 3. The original student has not used any of his/her examination attempts, including “No Show” record. 4. The enrollment transfer is for the same course in the same language. 5. The ATC has resolved any outstanding issue with the original student. 6. It is understood that the enrollment validity period will not be extended. Enrollment transfers do not influence the enrollment validity period. The student’s enrollment validity period will be based on the date at which the kit was initially purchased and not on the date of the transfer. A request for enrollment transfer must be received and processed by IATA before the exam registration deadline. 5.9 Change of Student Name Change of student name will be accepted upon presentation of official documentation to IATA; for example, following marriage or change in religion. Notice must be submitted prior to an exam session. If a change of name is requested at a later date, an administration fee will be charged. Section 5 – ATC Student Enrollment Process 5-5
IATA Authorized Training Center (ATC) Handbook 6. IATA EXAMINATIONS 6.1 Organization of Exam Sessions IATA, with the assistance of Local Coordinators, organizes exams worldwide several times a year. For information on the role and function of the LC, please refer to section 1.5 above. For the scheduled exam dates and exam registration deadlines of each Authorized Program, please refer to the following links on IATA’s website: Travel & Tourism Training Program: www.iata.org/training/Pages/exam-schedule.aspx Cargo Training Program: www.iata.org/training/Pages/exam-schedule.aspx Aviation Training Program: www.iata.org/training/Pages/exam-schedule.aspx IATA selects the week during which worldwide examinations will take place. The Local Coordinator (LC) organizes examinations in his/her country or area and: Determines the exact date and location of the examination within the worldwide exam week; Advises IATA of the date of exams and location of examination center(s) one month before the actual exam date; and Issues and sends the students’ exam invitation letters to the ATC. The ATC is responsible for ensuring that each of its students enrolled in IATA Authorized Courses is provided with a copy of his/her exam invitation letters to be presented to the Local Coordinator and/or exam invigilator on the day of the examination. The ATC must verify the preliminary student list sent to them by the LC prior to the exam session and notify the LC of any changes required (Please refer to section 6.2). Examinations for all Authorized Courses must take place on the same day of the assigned Authorized Program exam week at all locations per country in the LC’s area of responsibility. If the LC is unable to hold examinations on the same day because of space limitations, the LC must inform ITDI at least one (1) month before the examination week. 6.2 Change of Exam Session All ATC students are registered for the exam session within enrolment validity peroiod, as requested in the name list provided by ATC and specified in their booking confirmation letter. All Travel & Tourism, Cargo and Aviation candidates who have failed the first exam attempt are automatically registered to rewrite their examination at the next exam session, as specified in the letter accompanying their exam results. Preliminary Student List prior to each exam session Approximately six (6) weeks before each exam session, the ATC will receive from the IATA Local Coordinator a preliminary list of their students registered for the upcoming exam session. The ATC must verify this preliminary list and advise the LC of any changes to the list by completing and returning the (Student Name) additions & deletions template by the prescribed deadline as specified by the LC. For students enrolled in the Travel & Tourism, Aviation or Cargo Training Program: For any questions regarding the exam session, ATCs should contact the IATA exams team at examstraining@iata.org. Section 6 – IATA Examinations 6-1
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ATC Handbook - IATA

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