ATC Handbook - IATA

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IATA Authorized Training Center (ATC) Handbook Please note that payments by BANK DRAFT or CHEQUE will no longer be accepted All payments must be made in United States Dollars. Payments must be made separately for each Authorized Program. You cannot combine payments for orders in different Authorized Programs. All student enrollment/training kit fees are strictly non-refundable. Unused training kits can neither be refunded nor returned. Applications received without proof of payment will not be processed. 5.3 Confirming Payment The ATC is responsible for ensuring that IATA receives complete payment and that one of the previously mentioned two payment options is respected. IATA will confirm receipt of the online ATC student enrollment form and provide the corresponding order number to the ATC as soon as it is processed. The ATC will then receive the Training Material by courier approximately three weeks after payment is confirmed. In all instances, full payment must be received by IATA and the application must contain all necessary information before it will be processed. Incomplete applications or those received without full payment will be pending until IATA receives the missing information. Students will not be enrolled nor training kit shipped. An online ATC student enrollment form is deemed received when all information has been received. 5.4 Enrollment Validity Period Upon receiving payment of ATC student enrollment/training kit fees and processing the student enrollment, the enrollment validity period for each enrolled student begins from the day of course purchase. This period is the time during which a student is entitled to sit for his/her two (2) exam attempts. The purpose of the enrollment validity period is to ensure that the Authorized Course’s Training Material remain current and relevant. The enrolment validity period for all Distance Learning courses is six (6) exam sessions from the first available session after the purchase; however, for Dangerous Goods Regulations, the enrolment validity period is four (4) exam sessions from the first available session after the enrolment. 5.5 Applications Submitted With Or Without Student Names While the online ATC student enrollment form includes space to enter the names of the students for which each kit is intended, the ATC may submit an application without student names, as long as other information and full payment are included. Section 5 – ATC Student Enrollment Process 5-3
IATA Authorized Training Center (ATC) Handbook 5.5.1 Applications Received with Student Names (a) Student names are recorded and a Client ID Number (Client Identification Number) and a kit Booking ID number are assigned to each student. (b) The date of enrollment is recorded and the enrollment validity period begins from the first available exam session. (c) Kits are prepared for shipping. Each shipment of kits contains the ATC name and the order number. (Please refer to section 5.7 below) 5.5.2 Applications Received without Student Names (a) The order is recorded. (b) The date of enrollment is recorded and the enrollment validity period begins from the first available exam session following the purchase. (c) Kits are prepared for shipping. Each shipment of kits contains the ATC name and the order number. (d) Once the ATC has identified students to assign to these kits, the ATC provides IATA with the names of the students along with the order number and the enrolment key. The ATC must provide IATA with the student names no later than the published exam registration deadline. (e) IATA enrols students upon receiving their names [and e-mails] and a Username is assigned to each student. A booking confirmation letter is issued by IATA for each student and sent to the ATC by email. (f) Please note that unless the ATC provides IATA with the names of the students assigned to kits initially purchased without student names, those students will not receive booking confirmation letters and consequently will not be registered for an exam session. Students must be reminded to keep and carefully store their booking confirmation letter, as it contains important information. (please refer to section 5.7 below) The ATC is not permitted to submit payment on behalf of students for courses the ATC is not authorized to teach. In such cases, students must apply as self-study students and complete the individual online ATC student enrollment form, including their personal mailing address, and submit their student enrollment form together with their payment information. 5.6 Student Enrollment and Exam Registration Deadlines Information on student enrollment and exam registration deadlines for the IATA examinations in each of the Training Programs is available on the IATA website at: Travel & Tourism Training Program: www.iata.org/training/Pages/exam-schedule.aspx Cargo Training Program: www.iata.org/training/Pages/exam-schedule.aspx Aviation Training Program: www.iata.org/training/Pages/exam-schedule.aspx Please note that this information is updated on a yearly basis. Please refer to the IATA website for current information. 5.7 Student Enrollment Letter / Booking Confirmation Once a student is booked, the system generates a booking confirmation that is automatically forwarded to the ATC. The booking confirmation letter states the enrollment validity period and the next available exam session for which the student is automatically registered. For an example of a distance learning booking confirmation letter, please refer to Annex 5. Section 5 – ATC Student Enrollment Process 5-4
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Page 49 and 50: Dear John DOE, We are pleased to co

ATC Handbook - IATA

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