IATA TRAVEL AGENT

IATA TRAVEL AGENT 

CHANGES GUIDE 

United Kingdom

CHECKLIST - IATA TRAVEL AGENT 

√ CHECK LIST 

Change of Ownership/Shareholding 

Instructions and special requirements in order to notify IATA of a Change 

of Ownership or Shareholding defined in the IATA Resolution 818g, 

Section 10, paragraphs 10.2, 10.3, 10.9 and 10.10 (existing IATA travel 

agents check your current TAH- Travel Agents Handbook). 

Please take note of the effect of Changes of ownership/ shareholding on Bonding 

Requirements, as follows: 

A Financial Security will be required, if an Agent undergoes a complete or significant change 

of ownership after approval. This is defined as a total acquisition, or a transfer exceeding 49% 

of the paid-up share capital, representing a change in control (from one shareholder to 

another, or to a new shareholder), whether in a single transaction or as a result of a series of 

transactions, over a period of not more than 3 years. 

The Financial Security will continue (and may be adjusted in line with turnover) until at least 

three years' accounts under the new ownership have been submitted to and reviewed by 

IATA. 

Notwithstanding the above and for the purposes of this Section only, the credit rating of an 

Agent obtained from a Credit Information company appointed by IATA, may be taken into 

account to form a complete evaluation of the financial status and creditworthiness of an 

Agent. Provided that the credit rating of an Agent is at a level of ‘good credit worthiness’ (or 

the equivalent), an Agent will not be required to provide a Financial Security. 

The credit rating of an Agent will be monitored for the full period of three years after the 

change has occurred and three sets of annual accounts have been reviewed by IATA. If at 

any time during this period the credit rating falls below “good credit worthiness” (or the 

equivalent) the Agent will be required to provide a Financial security, calculated as above, 

which will be held in place until the 3 year period has been completed and the third set of 

annual accounts has been reviewed and meet the criteria applicable at the time. 

When a change of ownership occurs where an existing IATA Travel Agent takes over 

another existing IATA agent the bonding requirements follow the status of the new owner: if 

bonded, the bond level will be reviewed to include net BSP sales of the agency being taken 

over. The bond will be held until the next successful annual financial review after this change 

has occurred. If new owner is not bonded, then no bond required for this change. 

2013 Change Fees International Air Transport Association 2


Change of Shareholding: 

 

 

 

 

Notice of Change Form signed by authorised person of the Agency submitted 

seven days before the change is to be effected. 

If the new shareholder of the agency is a Limited Company the most recent set 

of accounts (no more than six months old) for this entity must be submitted for 

review along with the Notice of Change. 

If this Company is a newly formed entity an opening balance sheet, prepared by 

their accountants, must be submitted for review with the Notice of Change. 

Where the new shareholding Company is owned by the previous shareholders 

of the agency official proof of shareholding (e.g Stock Transfer Form) must be 

provided with the Notice of Change. 

Important Note: If this represents a complete change to the legal status of the Agency 

then the following documents are also required. 

 

 

 

 

 

 

 

 

 

A completed Application form for Approval as an IATA Passenger Sales Agent 

Copy of travel agent license (where applicable) 

Official certificate of company registration (where applicable) 

Financial statements – annual accounts must be provided by the acquiring 

company and their parent companies, they must be audited and no more than six 

months old 

Bank Guarantee/Insurance Bond - the level and mandatory sample text will be 

informed after receipt of the financial statements 

Completed UK Money Laundering Legislation Form by new owners 

Photos of the interior and exterior of the Travel Agency location 

Sample of Travel Agency’s letterhead 

Payment for this change will be done via an ADM in BSP – please see below 



Change of Ownership: 

Buyer to be handled as new applicant, therefore the following documents are required: 

 

 

 

 

 

 

 

 

 

 

 

 

A Notice of Change Form signed by authorised person of the Agency submitted 

seven days before the change is to be effected. 

A completed Application form for Approval as an IATA Passenger Sales Agent 

Official certificate of company registration (where applicable) 

Bank Mandate – please see template and instructions in this guide 

Bank letter with full bank account details - please see template and instructions 

in this guide 

Financial statements – Annual accounts must be provided by the agency and, if 

applicable, their parent companies, they must be audited and no more than six 

months old – newly formed companies must provide an opening balance sheet 

certified by their accountant. 

Letter of appointment or copy of the contract signed with the GDS 

Completed UK Money Laundering Legislation Form by new owners 

Photos of the interior and exterior of the Travel Agency location 





Change of Legal Status 


of Legal Status 

 

 

 

 

 

 

 

Notice of Change Form signed by an authorised person of the Agency 

submitted seven days before the change is to be effected. 

Copy of travel agent license (where applicable) 

Official certificate of company registration 


Financial statements – annual accounts must be provided by the acquiring 

company and their parent companies, they must be audited and no more than six 

months old 






Change of Name 


of Name 

 

 

 

 

 

Notice of Change Form signed by an authorised person of the Agency 

submitted at least seven days before the change is to be effected. 

Copy of travel agent license under new name (where applicable) 

Official certificate of company registration under new name 


Bank Guarantee/Insurance Bond – if agency holds existing bond with IATA a 

new bond will be required under the new legal entity’s name 

Change of Location 

 

 

Written notification on company’s letterhead or Notice of Change Form signed 

by an authorised person of the Agency submitted at least seven days before the 

change is to be effected. 


Voluntary Relinquishment 

Voluntary Relinquishment Form signed by an authorized person of the Agency. 

Your bank account must stay open for debits for up to two months after the 

relinquishment date. 

Direct Debit update 

 

 

Bank Mandate – please see template and instructions in this guide 

Bank letter with full bank account details - please see template and instructions 

in this guide 


FEES FOR CHANGES - IATA TRAVEL AGENT 

FEES 

CHANGE OF OWNERSHIP/LEGAL STATUS 

CHANGE OF OWNERSHIP/LEGAL STATUS – ADDITIONAL 

BRANCH 

CHANGE OF OWNERSHIP BETWEEN IATA AGENTS 

CHANGE OF SHAREHOLDING 

CHANGE OF NAME 

CHANGE OF LOCATION 

GBP779.00 

GBP143.00 

GBP285.00 

GBP482.00 

GBP297.00 

GBP297.00 

The Change fees will be collected via an Agency Debit Memo through the BSP billing 


SAMPLE REPORTS - IATA TRAVEL AGENT 

CONTACT DETAILS 

PLEASE RAISE YOUR CASE VIA OUR CUSTOMER PORTAL 

WWW.IATA.ORG/CUSTOMER 

FAX: 00 34 91 141 2624 

EMAIL: INFO.UK@IATA.ORG 

PLEASE SEND ALL DOCUMENTATION REQUESTED TO THIS ADDRESS: 

IATA SERVICE CENTER EUROPE 

ACCREDITATION DEPARTMENT 

PASEO DE LA CASTELLANA, 95 

28046 MADRID (SPAIN) 



DIRECT DEBIT COMPLETION 

Please find on the following page the Direct Debit mandate. 

 

 

 

The bank account should be set up in the Legal Name of the agency and must be with a 

UK registered bank. 

Complete the mandate with the account details. An authorised signatory for the account 

must sign it. 

At least 30 days notice must be given to IATA if you change your bank details for a new 

Direct Debit instruction to be set up. 

Please send the original mandate to our Accreditation Department. The mandate will be sent 

to the bank once received and set up in the IATA systems. The address to send this to is: 

IATA 

Accreditation Department 

Torre Europa 

Paseo de la Castellana, 95 

28046 Madrid 

Spain 

If you require any further details on this or any other matter please raise your case via our web 

portal www.iata.org/europe/cs and a customer service representative will be happy to assist. 





(Letterhead of the Bank) 

International Air Transport Association 

Torre Europa 

Paseo de la Castellana, 95 

28046 Madrid 

Spain 

We (Bank’s name) hereby confirm to IATA that the agent (Agent’s legal name) holds 

the following bank account (bank account details) and sort code (sort code) to be set 

up for direct debit purposes in favor of IATA. 

____________________________________ 

Date and Place 

_______________________________________ 

Signature of bank representative and stamp 



UK MONEY LAUNDERING LEGISLATION 



UK MONEY LAUNDERING FORM

IATA TRAVEL AGENT

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