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Bar-Coded Boarding Passes (BCBP) Implementation guide - IATA

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StB <strong>Bar</strong> <strong>Coded</strong> <strong>Boarding</strong> Pass <strong>Implementation</strong> Guide<br />

Recommendation<br />

• Tax agents should not place the sticker on the bar code, which makes it impossible to<br />

read at the boarding gate and causes delays on flights.<br />

• Tax authorities should reconsider the sticker, which does not fits on digital boarding<br />

passes (because they are not paper). They should stop issuing stickers. They should<br />

instead use the <strong>IATA</strong> 2D bar code that contains necessary data such as airline and flight<br />

codes and sequence numbers.<br />

6.5. Arrival<br />

Passengers with checked-in bags must carry the receipts. The bag receipts contain 10 digit<br />

numbers that could fit into the 2D bar code. Staffs who inspect bags and passengers may want<br />

to scan the bar code instead of just reading the receipts.<br />

6.6. Concessions<br />

6.6.1. Duty Free<br />

Only passengers with valid <strong>Boarding</strong> Pass are entitled to Duty Free purchases. Where applicable<br />

the duty free shops will need to read <strong>BCBP</strong>. During the transition period, a manual entry is still<br />

available.<br />

6.6.2. Airline lounge<br />

The agent at the lounge desk usually performs a visual check of the <strong>BCBP</strong>. A bar code scan may<br />

facilitate the verification and enable data collection.<br />

6.7. Capacity planning<br />

<strong>IATA</strong> publishes the Airport Development Reference Manual, which covers passenger terminal<br />

facilities. It analyzes the passenger behaviour and provides recommendations and simulation<br />

tools of queuing time at key areas such as check-in counters, passport control, hold room,<br />

loading area, baggage claim unit. The latest version (9 th ) was published in January 2004, which<br />

is before the <strong>BCBP</strong> standard was published and the web and mobile check-in were popular.<br />

Airport planners are invited to read the Manual and use their own judgement to adapt their<br />

simulation to the key developments that took place in the last 5 years.<br />

Recommendation<br />

Passengers can issue their boarding pass at home or receive it on their mobile phones. The<br />

need for check-in counters is decreasing and is replaced by the need for bag drop counters.<br />

• Airlines and airports working on capacity planning should take into account the check-in<br />

channels enabled by <strong>BCBP</strong> (web and mobile).<br />

• Airlines channel usage forecast should be used to plan the capacity of check-in counters.<br />

76/128 27-May-2009

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