Bar-Coded Boarding Passes (BCBP) Implementation guide - IATA

TABLE OF CONTENTS
1. FOREWORD ............................................................................................1
2. INTRODUCTION ......................................................................................3
2.1. About Simplifying the Business ....................................................................................... 3
2.2. How IATA supports airlines ............................................................................................. 3
2.3. About Bar Coded Boarding Pass..................................................................................... 5
2.4. The BCBP project by IATA .............................................................................................. 7
2.5. The BCBP business case ................................................................................................ 8
2.6. The BCBP Matchmaker ................................................................................................. 12
3. STAKEHOLDER MANAGEMENT .........................................................13
3.1. Stakeholders in the BCBP project ................................................................................. 13
3.2. Dealing with airports ...................................................................................................... 14
3.3. Dealing with ground handlers ........................................................................................ 16
3.4. Dealing with security and governments ......................................................................... 17
4. IMPLEMENTING A BCBP PROJECT ...................................................19
4.1. The project team............................................................................................................ 19
4.2. Critical IT infrastructure elements .................................................................................. 20
4.3. Project tracking.............................................................................................................. 21
4.4. Roll out........................................................................................................................... 23
4.5. Checklist ........................................................................................................................ 24
4.6. Project map.................................................................................................................... 28
4.7. Timeframe...................................................................................................................... 30
4.8. Best practices ................................................................................................................ 30
5. KEY BCBP COMPONENTS ..................................................................33
5.1. 2D bar codes ................................................................................................................. 33
5.2. BCBP Standard (Resolution 792) .................................................................................. 37
5.3. Boarding pass................................................................................................................ 44
5.4. Web BCBP..................................................................................................................... 48
5.5. Mobile BCBP ................................................................................................................. 52
5.6. Printers .......................................................................................................................... 56
5.7. Readers ......................................................................................................................... 60
5.8. Departure Control System ............................................................................................. 65
5.9. CUTE / CUPPS.............................................................................................................. 69
6. PASSENGER PROCESSING ................................................................71
6.1. Check-in desk................................................................................................................ 71
6.2. Baggage drop-off........................................................................................................... 72
6.3. Boarding gate ................................................................................................................ 72
6.4. Security, immigration and taxes..................................................................................... 74
6.5. Arrival............................................................................................................................. 76
6.6. Concessions .................................................................................................................. 76