Bar-Coded Boarding Passes (BCBP) Implementation guide - IATA

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NOTICE DISCLAIMER. The information contained in this publication is subject to constant review in the light of changing government requirements and regulations. No subscriber or other reader should act on the basis of any such information without referring to applicable laws and regulations and/or without taking appropriate professional advice. Although every effort has been made to ensure accuracy, the International Air Transport Association shall not be held responsible for any loss or damage caused by errors, omissions, misprints or misinterpretation of the contents hereof. Furthermore, the International Air Transport Association expressly disclaims any and all liability to any person or entity, whether a purchaser of this publication or not, in respect of anything done or omitted, and the consequences of anything done or omitted, by any such person or entity in reliance on the contents of this publication. Opinions expressed in advertisements appearing in this publication are the advertiser’s opinions and do not necessarily reflect those of IATA. The mention of specific companies or products in advertisement does not imply that they are endorsed or recommended by IATA in preference to others of a similar nature which are not mentioned or advertised. © International Air Transport Association. All Rights Reserved. No part of this publication may be reproduced, recast, reformatted or transmitted in any form by any means, electronic or mechanical, including photocopying, recording or any information storage and retrieval system, without the prior written permission from: Senior Vice President Marketing and Commercial Services International Air Transport Association 800 Place Victoria P.O. Box 113 Montreal, Quebec CANADA H4Z 1M1 Simplifying the Business Bar Coded Boarding Pass Implementation Guide Ref. No: 8888-03 ISBN 92-9195-935-9 © 2009 International Air Transport Association. All rights reserved. Montreal — Geneva
TABLE OF CONTENTS 1. FOREWORD ............................................................................................1 2. INTRODUCTION ......................................................................................3 2.1. About Simplifying the Business ....................................................................................... 3 2.2. How IATA supports airlines ............................................................................................. 3 2.3. About Bar Coded Boarding Pass..................................................................................... 5 2.4. The BCBP project by IATA .............................................................................................. 7 2.5. The BCBP business case ................................................................................................ 8 2.6. The BCBP Matchmaker ................................................................................................. 12 3. STAKEHOLDER MANAGEMENT .........................................................13 3.1. Stakeholders in the BCBP project ................................................................................. 13 3.2. Dealing with airports ...................................................................................................... 14 3.3. Dealing with ground handlers ........................................................................................ 16 3.4. Dealing with security and governments ......................................................................... 17 4. IMPLEMENTING A BCBP PROJECT ...................................................19 4.1. The project team............................................................................................................ 19 4.2. Critical IT infrastructure elements .................................................................................. 20 4.3. Project tracking.............................................................................................................. 21 4.4. Roll out........................................................................................................................... 23 4.5. Checklist ........................................................................................................................ 24 4.6. Project map.................................................................................................................... 28 4.7. Timeframe...................................................................................................................... 30 4.8. Best practices ................................................................................................................ 30 5. KEY BCBP COMPONENTS ..................................................................33 5.1. 2D bar codes ................................................................................................................. 33 5.2. BCBP Standard (Resolution 792) .................................................................................. 37 5.3. Boarding pass................................................................................................................ 44 5.4. Web BCBP..................................................................................................................... 48 5.5. Mobile BCBP ................................................................................................................. 52 5.6. Printers .......................................................................................................................... 56 5.7. Readers ......................................................................................................................... 60 5.8. Departure Control System ............................................................................................. 65 5.9. CUTE / CUPPS.............................................................................................................. 69 6. PASSENGER PROCESSING ................................................................71 6.1. Check-in desk................................................................................................................ 71 6.2. Baggage drop-off........................................................................................................... 72 6.3. Boarding gate ................................................................................................................ 72 6.4. Security, immigration and taxes..................................................................................... 74 6.5. Arrival............................................................................................................................. 76 6.6. Concessions .................................................................................................................. 76
Page 1: Simplifying the Business Bar Coded
Page 6 and 7: 6.7. Capacity planning ............
Page 8 and 9: Figure 53 - Data flow in a CUTE env
Page 11: 1. FOREWORD In developing and enhan
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Page 31 and 32: Introduction The chart below (see f
Page 33 and 34: Introduction 9. CUSS kiosks: 2D bar
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Page 37 and 38: Introduction 4.5.5. Train The fifth
Page 39 and 40: Introduction BCBP IMPLEMENTATION MA
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StB Bar Coded Boarding Pass Impleme
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7. MEDIA USED AS BOARDING PASSES Th
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NOTES 4 th edition - June 2009 - ww
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