Bar-Coded Boarding Passes (BCBP) Implementation guide - IATA

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StB Bar Coded Boarding Pass Implementation Guide 4.6. Project map The steps of the project can be mapped onto a passenger travel chart, from home to the aircraft (see fig. 16). The Departure Control System (DCS) is involved in every check-in mode and in the boarding stage. A BCBP project can start with any of the channels: • At the airport • On the web • On the kiosks • Or even on mobile phones Although several channels can be initiated simultaneously, airlines tend to start with one of them, and generally choose the web check-in first. Once the BCBP is available online and printed at home, the project manager has to inform the airports of the introduction of the new type of boarding pass. Using the IATA standard will facilitate this step as airports can easily check the content of the bar code. Then the BCBP needs to be read at the gate: it is both a hardware and a software issue as we have seen. At the same time the agent at the gate needs to be trained, in order to accept the BCBP and handle the bar code reader properly. Once the boarding process is automated with the new standard, additional bar codes can be introduced. Upgrading the kiosk involves ensuring that the print quality of the General Purpose Printer (GPP) is adequate and upgrading the airline application so that it handles bar codes and GPP. The same happens at the desk, although the owner of the equipment may be different. The following section provides a timeframe for the project. 28/128 27-May-2009
Introduction BCBP IMPLEMENTATION MAP KEY CHECK-IN MODES x Boarding Data Bar Coded Boarding Pass Step in the implementation plan 6 ONLINE PC & Printer Internet Online check-in Airline Web site passenger 2 9 DESK Desk CUTE KIOSK passenger agent passenger 8 Dedicated or CUSS kiosk 7 Departure Control System SECURITY 3 Boarding Pass Check LANDSIDE AIRSIDE 1 5 BOARDING Boarding gate CUTE passengers agent 4 STEPS IN THE IMPLEMENTATION PLAN 1 Upgrade the DCS to handle BCBP data flows 4 Upgrade the gate reader to read a BCBP 7 Upgrade your kiosk application and printer to handle and print BCBP 2 Upgrade the web site to allow online check-in and BCBP printing 5 Train the agent at the gate to handle a BCBP 8 Upgrade your airline application and printer to handle and print BCBP 3 Inform the airport authority about home printed boarding pass format 6 Inform your customers that home printed boarding pass is ready 9 Train your desk agents to handle BCBP Figure 16 - BCBP implementation map 4 th edition - June 2009 - www.iata.org/stb/bcbp 29/128
Page 1: Simplifying the Business Bar Coded
Page 4 and 5: NOTICE DISCLAIMER. The information
Page 6 and 7: 6.7. Capacity planning ............
Page 8 and 9: Figure 53 - Data flow in a CUTE env
Page 11: 1. FOREWORD In developing and enhan
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Page 29 and 30: 4. IMPLEMENTING A BCBP PROJECT This
Page 31 and 32: Introduction The chart below (see f
Page 33 and 34: Introduction 9. CUSS kiosks: 2D bar
Page 35 and 36: Introduction The following items ar
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StB Bar Coded Boarding Pass Impleme
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7. MEDIA USED AS BOARDING PASSES Th
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Checklist and timeframe Figure 71 -
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NOTES 4 th edition - June 2009 - ww
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Bar-Coded Boarding Passes (BCBP) Implementation guide - IATA

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