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Bar-Coded Boarding Passes (BCBP) Implementation guide - IATA

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StB <strong>Bar</strong> <strong>Coded</strong> <strong>Boarding</strong> Pass <strong>Implementation</strong> Guide<br />

4.6. Project map<br />

The steps of the project can be mapped onto a passenger travel chart, from home to the aircraft<br />

(see fig. 16). The Departure Control System (DCS) is involved in every check-in mode and in the<br />

boarding stage.<br />

A <strong>BCBP</strong> project can start with any of the channels:<br />

• At the airport<br />

• On the web<br />

• On the kiosks<br />

• Or even on mobile phones<br />

Although several channels can be initiated simultaneously, airlines tend to start with one of them,<br />

and generally choose the web check-in first.<br />

Once the <strong>BCBP</strong> is available online and printed at home, the project manager has to inform the<br />

airports of the introduction of the new type of boarding pass. Using the <strong>IATA</strong> standard will<br />

facilitate this step as airports can easily check the content of the bar code.<br />

Then the <strong>BCBP</strong> needs to be read at the gate: it is both a hardware and a software issue as we<br />

have seen. At the same time the agent at the gate needs to be trained, in order to accept the<br />

<strong>BCBP</strong> and handle the bar code reader properly.<br />

Once the boarding process is automated with the new standard, additional bar codes can be<br />

introduced. Upgrading the kiosk involves ensuring that the print quality of the General Purpose<br />

Printer (GPP) is adequate and upgrading the airline application so that it handles bar codes and<br />

GPP. The same happens at the desk, although the owner of the equipment may be different.<br />

The following section provides a timeframe for the project.<br />

28/128 27-May-2009

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