Bar-Coded Boarding Passes (BCBP) Implementation guide - IATA
Bar-Coded Boarding Passes (BCBP) Implementation guide - IATA
Bar-Coded Boarding Passes (BCBP) Implementation guide - IATA
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Introduction<br />
The following items are of interest:<br />
Action<br />
Status<br />
Evaluate bar coding equipment (printers, readers): installed<br />
base, ownership of equipment, migration plans, selected<br />
vendors<br />
Evaluate IT infrastructure (DCS, web site): capabilities of<br />
current versions regarding <strong>BCBP</strong>, selected vendors<br />
Evaluate processes and staff (check-in, boarding): training<br />
organisation, internal procedures, expertise and resources<br />
available<br />
Assess readiness of external stakeholders (vendors, airports,<br />
ground handlers): list of stations, CUTE, readiness<br />
Calculate cost-benefit: market and usage growth<br />
assumptions, quotations from vendors or internal department<br />
4.5.2. Plan<br />
The second phase consists of translating the evaluation into an action plan. The key elements of<br />
the action plan are:<br />
Action<br />
Status<br />
Define the objectives the airline wants to achieve in order of<br />
priority. It could be cost reduction or improved passenger<br />
service for example.<br />
Define the timing the airline is targeting. Time constraints<br />
may come from airport infrastructure, decisions from alliance<br />
partners or implementation of e-ticket.<br />
Assess the benefits expected from the project. It could be<br />
facilitation of through check-in or traffic growth at spaceconstrained<br />
airports.<br />
Assess the costs related to the project. The upgrade of the<br />
departure and control system is a potential source of cost if<br />
not included in a larger migration process.<br />
Assess the risks caused by the project. For example,<br />
throughput may be slow at the gate if the print quality is not<br />
adequate<br />
Consider the consequences of the airline not following the<br />
mandate: compatibility issues in airports, through check-in<br />
problems and poor customer service are likely to occur.<br />
Define the type of team required for the project. Involve IT<br />
and web resources, as well as coordinators with airports,<br />
ground handlers and governments.<br />
4 th edition - June 2009 - www.iata.org/stb/bcbp 25/128