Bar-Coded Boarding Passes (BCBP) Implementation guide - IATA
Bar-Coded Boarding Passes (BCBP) Implementation guide - IATA
Bar-Coded Boarding Passes (BCBP) Implementation guide - IATA
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3. STAKEHOLDER MANAGEMENT<br />
This section provides an overview of the stakeholders and describes the type of relationship an<br />
airline will have to manage.<br />
3.1. Stakeholders in the <strong>BCBP</strong> project<br />
The <strong>BCBP</strong> project generates a win-win solution at industry level. All stakeholders have to invest<br />
and all shall benefit from the transition to <strong>BCBP</strong>.<br />
Stakeholders Scope Benefits Requirements<br />
Airlines<br />
Airports<br />
Passengers<br />
Ground<br />
handlers<br />
Governments<br />
(Security,<br />
Immigration,<br />
Customs)<br />
Industry<br />
suppliers<br />
(DCS,<br />
printers,<br />
scanners)<br />
- <strong>IATA</strong> members<br />
- Airlines having<br />
Interline Through<br />
Check-in<br />
agreement with<br />
<strong>IATA</strong> members<br />
Airports where<br />
airlines use<br />
automated<br />
boarding control<br />
Passengers flying<br />
with <strong>IATA</strong> member<br />
airlines<br />
Companies serving<br />
<strong>IATA</strong> member<br />
airlines<br />
Countries where<br />
<strong>IATA</strong> member<br />
airlines operate<br />
Companies that<br />
provide current or<br />
future check-in and<br />
boarding solution<br />
- Cost savings for each<br />
passenger checked-in<br />
- Increased branding<br />
opportunities<br />
Space savings resulting in<br />
increased capacity and less<br />
congestion<br />
- Print the <strong>BCBP</strong> at home<br />
- Proceed directly to security<br />
/ immigration or to the “bag<br />
drop” area<br />
Competitive issue for<br />
ground handlers, as <strong>BCBP</strong><br />
is the new standard for<br />
boarding passes<br />
Unique industry data format<br />
on every boarding pass,<br />
enabling automated control<br />
- Availability of very reliable<br />
bar code equipment<br />
- Development of new<br />
solutions for mobile <strong>BCBP</strong><br />
- Development of web<br />
check-in,<br />
- Upgrade of check-in and<br />
boarding equipment,<br />
- Upgrade of Departure<br />
Control System<br />
- Staff training<br />
- Provide the new type of<br />
boarding pass at desks<br />
- Read them at the gates<br />
- Coordinate acceptance at<br />
concessions (e.g. lounges,<br />
duty free shops)<br />
Only a web access and a<br />
printer.<br />
- Implement <strong>BCBP</strong> at the<br />
request of airlines,<br />
providing higher level of<br />
service<br />
- Need to be informed of<br />
the new look and feel of the<br />
document<br />
- <strong>Bar</strong> code readers may be<br />
required at the access<br />
control point.<br />
- Provide a simple solution<br />
to support the <strong>BCBP</strong><br />
standard<br />
4 th edition - June 2009 - www.iata.org/stb/bcbp 13/128