Bar-Coded Boarding Passes (BCBP) Implementation guide - IATA

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StB Bar Coded Boarding Pass Implementation Guide 2.3.2. Market trends IATA tracks the adoption of the standard by its stakeholders. A list of carriers, airports and DCS vendors that have implemented the IATA 2D BCBP standard can be found on the StB portal: www.iata.org/stb/bcbp/ In a survey conducted by IATA in October 2006 with 246 airlines, among the challenges faced by airlines while implementing BCBP, respondents rated “deployment in airports” as the most difficult task and “building a business case” as the easiest one (see fig. 4). Do you face any obstacles/challenges in implementing BCBP? Airports not capable for BCBP 89 Ground handlers not enabled for BCBP 57 Lack of resources 51 Lack of internal expertise 42 Legal/regulatory obstacles for accepting BCBP Other 30 32 No obstacle 14 0 20 40 60 80 100 Figure 4 - Challenges to implementation - IATA survey May 2006 2.3.3. The BCBP standard The Passenger Service Conference 2004, in unanimously approving Resolution 792, set BCBP as an industry standard. IATA’s Board of Governors, in mandating a 100% deadline, confirmed that it is the only global industry standard for boarding passes. The IATA standard known as “Resolution 792 Bar Coded Boarding Pass” defines “the required characteristics of the elements and format of the Bar Code on the Boarding Pass”. Its purpose is to provide solutions for an ET world and to fully replace the previous standard for boarding passes known as “Resolution 722c Automated Ticket/Boarding Pass – Version 2”. The PSC approved in 2008 a sunset date of 31 December 2010, which matches the mandate for 100%. It confirms that 100% BCBP corresponds to the elimination of mag stripes for boarding passes. The BCBP standard defines PDF417 as the unique symbology to be used to encode the data on paper boarding passes. PDF417 is an ISO standard bar code available in the public domain. It also defines that a mobile phone can be used as a boarding pass (mobile BCBP) provided that it can display one of three selected 2D matrix codes. 6/128 27-May-2009
Introduction 2.3.4. The rationale for BCBP In an automated boarding control environment, a boarding pass can be either an ATB card or a BCBP. Boarding passes are delivered through 4 channels: check-in desks, self-service kiosks, web sites and mobile phones. A BCBP can be obtained through each channel (see fig. 5). Availability of boarding ATB / mag stripe BCBP passes per check-in channel boarding pass Desk X X Kiosk X X Web site - X Mobile - X Figure 5 - Availability of boarding passes per check-in channel With the elimination of paper tickets, the boarding document does not carry a flight coupon anymore. This allows a more flexible format for the boarding pass. The passenger can now print a boarding pass at home, as the document can be printed on simple paper. Passengers can either go to the “bag drop” area or bypass the check-in desks and go directly to security. Moreover, the boarding pass may now contain all the legs of the journey, instead of one document per leg, as was previously the case. The BCBP standard provides a through check-in solution for carriers that were using their own bar coding solution. The main benefits come from the change in the check-in process which: • Allows passengers to check-in online via the Internet, • Simplifies the passenger’s experience and removes airport check-in hassles, • Relieves congested airport check-in halls, • Creates new marketing opportunities. There are also savings coming from the change in the coding technology: • Simple paper replaces ATB stock and boarding pass wallets • General Purpose Printers replace boarding passes printers • Bar code readers replace magnetic stripe readers 2.4. The BCBP project by IATA Airlines mandated IATA to facilitate the implementation of BCBP. IATA will lead the project without interfering in airlines’ projects. 2.4.1. The Board mandate The mandate given by IATA’s Board of Governors is the full global implementation of BCBP, supported by two deadlines: • End 2008: all airlines BCBP capable, i.e. every airline has issued at least one BCBP • End 2010: 100% BCBP usage, i.e. every boarding pass contains the IATA 2D bar code 4 th edition - June 2009 - www.iata.org/stb/bcbp 7/128
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NOTES 4 th edition - June 2009 - ww
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