Bar-Coded Boarding Passes (BCBP) Implementation guide - IATA
Bar-Coded Boarding Passes (BCBP) Implementation guide - IATA
Bar-Coded Boarding Passes (BCBP) Implementation guide - IATA
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2. INTRODUCTION<br />
This section contains information on the <strong>BCBP</strong> project background and benefits to industry<br />
stakeholders and passengers.<br />
2.1. About Simplifying the Business<br />
<strong>BCBP</strong> is one of the initiatives of Simplifying the Business (StB), a cost reduction, change<br />
management programme <strong>IATA</strong>’s Board of Governors voted as one of <strong>IATA</strong>’s top priorities for<br />
2005 and beyond.<br />
<strong>IATA</strong> is “Simplifying the Business”. We are challenging ourselves as an industry to find cost<br />
reduction possibilities in our industry's complex processes. While today's consumers expect<br />
convenience, they are not willing to pay for the complexity that makes it possible. The answer<br />
lies in simplifying processes and making the most effective use of existing technology.<br />
<strong>IATA</strong>'s role as a leader of change is to bring all of the parties together with a common vision to<br />
develop industry-wide standards. Additionally, working closely with our technology partners,<br />
<strong>IATA</strong> will ensure that all parts of the world have the support necessary not only to keep pace<br />
with, but also to benefit fully from change.<br />
Why “Simplifying the Business”? Because making a more efficient travel experience for everyone<br />
will benefit both the industry and the customer. The aim is to improve customer service whilst<br />
saving the industry up to US$14 billion in annual costs.<br />
With that original goal, <strong>IATA</strong> concentrated its efforts on five core projects:<br />
• E-ticketing (ET)<br />
• <strong>Bar</strong>-<strong>Coded</strong> <strong>Boarding</strong> Pass (<strong>BCBP</strong>)<br />
• <strong>IATA</strong> e-freight<br />
• Common Use Self-Service (CUSS) Check-in<br />
• Radio Frequency ID (RFID) for aviation<br />
Delivering these projects is of paramount importance to our member airlines. In 2008, ET, CUSS<br />
and RFID were closed while two new projects were launched: Fast Travel and Baggage<br />
Improvement Programme.<br />
2.2. How <strong>IATA</strong> supports airlines<br />
In order to support airlines and stakeholders in the implementation of the initiatives, <strong>IATA</strong>’s StB<br />
team has developed a support model (see fig. 1) that includes matchmaking with industry<br />
suppliers, events, materials, industry campaigns, consultancy and a help desk. Information can<br />
be accessed through a portal (see fig. 2) and a knowledge base (see fig. 3). The portal provides<br />
links to materials, reports, campaign results and matchmaking. The knowledge base contains<br />
Frequently Asked Questions (FAQ) and allows visitors to log an enquiry that will be answered by<br />
industry experts.<br />
4 th edition - June 2009 - www.iata.org/stb/bcbp 3/128
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