Dealing with Difficult People
Dealing with Difficult People
Dealing with Difficult People
SHOW LESS
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
4. Don’t Respond<br />
Many times when a person initiates a negative message<br />
or difficult attitude, they are trying to trigger a<br />
response from you. When we react, we are actually<br />
giving them what they want. Let’s stop the cycle of<br />
negative snowballing and sell them short on what<br />
they’re looking for; don’t bother responding.
Change language