Dealing with Difficult People
Dealing with Difficult People
Dealing with Difficult People
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• Some people may have a less than eloquent<br />
way of expressing themselves – it may even be<br />
offensive, but they are still entitled to do so.<br />
They have the right to express their own<br />
opinions and we have the right and will power<br />
to choose our responses. We can choose<br />
peace or we can choose conflict.
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