Dealing with Difficult People

4. Anger Feeds Anger. Negativity Feeds
Negativity.
• Rarely can any good come out of reacting against
someone who is in a negative state. It will only
trigger anger and an additional reactive response
from that person. If we do respond impulsively, we’ll
have invested energy in the defending of ourselves
and we’ll feel more psychologically compelled to
defend ourselves going forward.