Dealing with Difficult People
Dealing with Difficult People
Dealing with Difficult People
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3. Battle of the Ego<br />
• When we respond impulsively, it is a natural<br />
and honest response. However, is it the smart<br />
thing to do? What can be resolved by doing<br />
so? The answer: Nothing. It does however<br />
feed our ego’s need for conflict.