Dealing with Difficult People
Dealing with Difficult People
Dealing with Difficult People
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<strong>Dealing</strong> <strong>with</strong> the “Maybe” Person<br />
“MAYBE” CHARACTERISTICS:<br />
• The downside of each option blinds them<br />
CHALLENGES:<br />
• Helping them to think decisively<br />
• Establishing and maintaining a comfort zone<br />
• Surfacing conflicts and clarifying issues<br />
• Using a decision-making system<br />
• Reassuring and then ensuring follow through<br />
• Strengthening the relationship