Dealing with Difficult People
Dealing with Difficult People
Dealing with Difficult People
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<strong>Dealing</strong> <strong>with</strong> the “Sniper”<br />
“SNIPER” CHARACTERISTICS:<br />
• Attempts to control you through embarrassment and<br />
humiliation<br />
CHALLENGES:<br />
• Bringing the sniper out of hiding<br />
• Using searchlight questions like: “What’s the intent or<br />
relevancy of that statement?”<br />
• Using “Tank” behaviors if necessary<br />
• Making the behavior of “Sniping” uncomfortable
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