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Family Entertainment Centers - IAAPA

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RONALD MCDONALD HOUSE<br />

FEC: COMMUNITY<br />

Coming<br />

Together<br />

Community events open up family<br />

entertainment centers to new<br />

customers<br />

by Mike Bederka<br />

BEFORE DAVE BURKHARDT EVEN OPENED THE<br />

DOORS TO KID JUNCTION in the early days of 2007, he<br />

already had donated 100 passes to a local school for a spelling<br />

program. The promotion went over so well the owner of two<br />

New Jersey family entertainment centers made community<br />

outreach a major part of his business operation.<br />

“It’s a relatively inexpensive, not time-consuming way to<br />

branch out to new people,” Burkhardt says.<br />

Philanthropy and marketing can mix quite<br />

nicely, agrees Tom Uphold, director of marketing<br />

at Golf and Games <strong>Family</strong> Park in Memphis,<br />

Tennessee: “Most silent auction gifts we give are<br />

birthday parties. That’s going to expose eight to<br />

10 families that may not have been here before.”<br />

‘A’ for Effort<br />

The Memphis community has kept Golf and<br />

Games going strong for 45 years, Uphold says.<br />

The FEC management uses donations and fundraisers<br />

as a way to thank residents for their<br />

decades of support and loyalty. “I don’t think<br />

I’ve turned down anyone since I’ve been here,”<br />

Golf and Games hosts<br />

fund-raisers for Ronald<br />

McDonald House.<br />

Ronald McDonald poses for a shot<br />

at a Golf and Games fund-raiser.<br />

he says proudly. He receives three or four requests a day. In<br />

2008, Golf and Games donated $315,000 of services, including<br />

miniature golf, parties, and wristbands.<br />

Uphold particularly enjoys participating in the partners in<br />

education programs. With this, school administrators receive<br />

500 free games of mini-golf, which they can distribute to their<br />

students for good grades, conduct, and attendance. Again, it<br />

potentially opens the facility to a new audience, and if Mom<br />

and Dad want to play a round, they’ll have to pay. Plus, the<br />

school handles most of the logistics.<br />

Fund-raisers, though, will take up more time for the FEC<br />

because of the additional manpower and resources required,<br />

Uphold admits. His facility holds three major fund-raisers a<br />

year. Mini-golf tournaments for the Boy Scouts, Ronald<br />

McDonald House, and Les Passes (a children’s charity) draw<br />

600 to 800 people total, with a percentage of sales going to<br />

the organizations.<br />

Like Uphold, Burkhardt stays busy with donations. He averages<br />

50 requests a month and revels in the interest his facilities<br />

generate. “I care about my name being out there,” Burkhardt<br />

notes. Kid Junction has a varied roster of contributions,<br />

including free birthday parties to summer<br />

reading programs, discounts to United Way supporters,<br />

and being a sponsor of a little league team,<br />

which Burkhardt coaches. He also does a lot with<br />

children with special needs. The facility will open<br />

an hour early on select days to allow the kids to<br />

have the place to themselves.<br />

RONALD MCDONALD HOUSE<br />

Other Tips<br />

The positive vibes, along with the limited sacrifice,<br />

should make donations a worthwhile venture for<br />

any FEC. “It makes you feel better,” Burkhardt<br />

says. “And what’s the cost to give away a birthday<br />

26 F U NW O R L D C O L L E C T I O N S n F E C E d i t i o n

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