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ESTATE OFFICE - Heriot-Watt University

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<strong>ESTATE</strong> STRATEGY COMMITTEE<br />

ANNUAL REPORT<br />

2003/2004


INTRODUCTION<br />

This report presents information on only the principal activities of the Estate Office for the period 1st<br />

August 2003 to July 31st 2004, it does not cover the area of Health and Safety and Risk Management<br />

which is dealt with in a separate report.<br />

It provides details of the performance of the Estate Office and information on the staffing, turnover,<br />

the main areas of operation and the main projects undertaken during 2003/04. It also provides an<br />

indication of the future strategy and priorities for the Estate Office.<br />

CONTEXT<br />

The Estate Office’s operational area encompasses an extremely wide range of activities principally<br />

including<br />

• Capital Developments (Planning, Buildings, Landscape, Roads, Car Parks, Engineering<br />

Services, Infrastructure etc).<br />

• Maintenance (Buildings, Landscape, Roads, Car Parks, Engineering Services, Infrastructure etc,<br />

both planned and reactive).<br />

• Small Works (Alterations, Extensions, Refurbishment etc).<br />

• Energy (Procurement and Management)<br />

• Administration and Estate Management (Disaster Recovery Planning, Space Management,<br />

Space Audits, Leases, Rates etc)<br />

• Central Support Services (Security, Traffic Management, Waste Disposal, Mail Services,<br />

Transport, etc).<br />

• Research Park Management (Marketing, Development, Leases, Maintenance etc).<br />

• Health and Safety and Risk Management (Preparing Policies, Advising, Auditing, Insurances<br />

etc).<br />

PERFORMANCE AND OUTCOMES<br />

1. Finance<br />

.<br />

a) Turnover<br />

The Estate Office was responsible for a turnover of circa £14.9M during 2003/04. This<br />

represents an increase of 18% over the previous year’s figure of £11.6M.<br />

This marked increase is principally due to the expanded programme of capital<br />

works involved under the SRIF and D.D.A. grants together with the Sports<br />

Academy and MACS Extension projects.<br />

A detailed breakdown of the £14.9M turnover figure is provided in Appendix 1.<br />

b) Recurrent Budget<br />

2


In 2003/04 the Estate Office operated within its allocated budget figure of £5,998K.<br />

At the year end the total expenditure amounted to £5,678, some £320K less then the<br />

budget figure.<br />

The majority of this £320K arose from favourable variances in the area of utilities<br />

2. Performance Indicators<br />

The Report is for 2003-04. Supporting figures are for 2002-03 for the sake of series<br />

consistency (See Appendix 5, P13).<br />

a) At a strategic level the Estate Management Statistics data reveals that: -<br />

(i) For the year 2002/03 <strong>Heriot</strong>-<strong>Watt</strong>’s ratio of total property costs to income was<br />

11%. This compares with the U.K. average of 11%.<br />

(ii) For the year 2002/03 <strong>Heriot</strong>-<strong>Watt</strong>’s ratio of total property costs to expenditure<br />

was also 11%. Again this compares with the U.K average of 11%.<br />

(iii) For the year 2002/03 <strong>Heriot</strong>-<strong>Watt</strong>’s income per square metre net internal area<br />

was £724-04.<br />

This compares with the U.K average of £825-35, the SHEFC Funded<br />

Institutions average of £772-91 and a Peer Group (comprising UMIST,<br />

Universities of Bath, Surrey and Brunel) average of £793-72.<br />

This data confirms that the <strong>University</strong>’s current proportion of spend on property is on<br />

a par with the rest of the sector. However, it also indicates that, as the <strong>University</strong>’s<br />

income per square metre is less than average, then in absolute terms the spend on<br />

property is also less than average.<br />

This merely lends weight to the suggestion that the main “driver” for property spend<br />

is the <strong>University</strong>’s income and therefore the most effective means of securing<br />

additional resources for property is by means of serving to increase income.<br />

b) Operational level performance indicators for the Estate Office are provided in both Appendix<br />

4 and 5.<br />

The Estate Management Statistics data demonstrates that: -<br />

(i) There was a noted increase in the costs of utilities between 2001/02 and<br />

2002/03.<br />

(ii) There was a favourable reduction in the consumption of utilities between<br />

2001/02 and 2002/03 when measured against the peer group.<br />

(iii) Our maintenance costs are well below average and this might be viewed in<br />

isolation as a “positive”. However, given the estimated £21M of backlog<br />

maintenance and compliance issues on the estate, it is suggested that we should<br />

actually be looking to increase the spend on maintenance.<br />

(iv) The Estate Office’s management costs are generally well below average.<br />

(v)<br />

(vi)<br />

The grounds maintenance costs are well below average.<br />

The cleaning costs in 2002/03 are well below average. It should be noted that<br />

changes in the definitions have served to reduce the cleaning costs figures, while<br />

increasing the Facilities Management figures.<br />

c) There has been a noted increase in the level of expenditure on maintenance during<br />

2003/04. Extracting the appropriate figures from the Turnover data in Appendix 1<br />

3


gives the following breakdown of maintenance expenditure.<br />

£K<br />

Long-term maintenance/capital projects: 3,050<br />

Small Works 410<br />

Maintenance Contracts 108<br />

External Contractors 567<br />

Materials 213<br />

Rechargeable Works 1919<br />

Office Overheads 27<br />

Staff 1900<br />

Total £8,194K<br />

This total of £8,144K is a marked improvement over the equivalent figure for 2002/03<br />

of £5,716K. However, although it represents a marked improvement and is a very<br />

substantial investment by the <strong>University</strong>, it must be viewed in the context of an estate with a<br />

total replacement value of circa £200M and with identified backlog maintenance and<br />

compliance issues estimated at £21M, at a time when maintenance cost inflation is running at<br />

5% per annum.<br />

d) Details of progress against the Estate Offices objectives are provided in Appendix 3.<br />

This also contains the mission statement and aims of the Estate Office.<br />

e) Information on Projects and the status of Works in Progress is contained within<br />

Appendix 6.<br />

f) Information on staff levels is contained within Appendix 2.<br />

FUTURE STRATEGY<br />

1) Aims and Objectives<br />

Over the coming year it is intended to work towards establishing clear aims, objectives<br />

and targets for the Estate Office. The intention is to try to develop a rolling 5 year<br />

plan with annual reviews and milestones.<br />

2) Capital Projects, Small Works and Maintenance<br />

These works are all currently prioritised on the basis of: -<br />

(i) Health and Safety.<br />

(ii) Business Continuity/Enhancement.<br />

(iii) Other.<br />

They receive funding approval either direct by P.M.E. or by way of the Small Works<br />

and Maintenance Committee. To date provisional approval has been given to<br />

progressing the following: -<br />

£K<br />

(i) Fire Alarm Upgrades/Renewal 200<br />

(ii) Reinforcement of Petroleum Engineering Substation 121<br />

(iii) Mail Room Re-Location 60<br />

(iv) SEPA Building Defects/Retention 25<br />

4


(v) Refurbishment of Scott Russell Building 430<br />

(vi) Fixed Electrical and Portable Equipment Tests 20<br />

(vii) Fire Risk Assessments Essential Works 50<br />

(viii)<br />

Energy Conservation Monitoring, BMS Expansion and Small<br />

Works 50<br />

(ix) Campus Signage 8<br />

(x) Various Small Works Projects 77<br />

During the course of the year the Estate Office will provide both PME and Small<br />

Works and Maintenance Committee with advice to assist them to determine priorities,<br />

decide and approve further projects, either from within the existing budget allocations<br />

or from new funding opportunities i.e. SHEFC TIF Grants.<br />

3) Quality<br />

In the coming year it is intended that various internal procedures and standing orders<br />

used by the Estate Office will be revised as necessary. The intention is that these<br />

should be developed to fully align with any proposals for enhancing service quality.<br />

Currently work on quality and quality assurance is being taken forward by the<br />

Support Services Board and the Estate Office is keen to adapt and build on this once<br />

the output is available.<br />

4) Utilities<br />

Considerable progress has already been made in reducing the consumption of utilities .<br />

Further proposals and developed business plans will continue to be brought forward to the<br />

Small Works and Maintenance Committee, for projects which require investment to make<br />

further savings.<br />

5) Staffing<br />

As a result of the arrival of the new finance system the Estate Office will be taking<br />

onboard works which were previously dealt with by the Finance Office. As a result a member<br />

of staff from the Finance Office will be transferred to the Estate Office. In addition it is<br />

intended to fill the vacant posts for the Security Officer and Grounds Staff.<br />

As a result of changes in the Warden’s role and pressure on security, a further 6 Security<br />

Patrol Officers will be recruited. They will principally provide a night time security service<br />

and cover for the Residential accommodation.<br />

6) Recurrent Budget<br />

The Estate Office’s budget for 2004/05 has been set at a similar level to the previous year,s<br />

and totals £5,770K. This therefore determines that there is little scope for new initiatives<br />

unless same can be developed from within existing resources. The Estate Office will<br />

therefore be striving both to deliver on initiatives such as providing service level agreements,<br />

while at least maintaining service standards and at least operating within budget.<br />

5


APPENDIX 1<br />

<strong>ESTATE</strong> <strong>OFFICE</strong> ANNUAL REPORT<br />

SUMMARY OF <strong>ESTATE</strong> <strong>OFFICE</strong> TURNOVER<br />

2003/04 2002/03 2001/02<br />

£K £K £K<br />

1 CAPITAL PROJECTS<br />

EBS Kitchen, Classroom, Sports Academy, Infrastructure,<br />

SRIF, DDA, TIF etc. 8,144 4,925 3,955<br />

2 LONG TERM MAINTENANCE PROJECTS 105 24 40 (1)<br />

3 SMALL WORKS 410 290 124 (1)<br />

4 MAINTENANCE CONTRACTS<br />

(Statutory Requirements for Lifts, Legionella etc.) 108 85 79<br />

5 MATERIALS<br />

(Materials for direct labour force on Cleaning, Grounds,<br />

Trades, etc.) 213 285 290<br />

6 EXTERNAL CONTRACTORS/CONSULTANTS<br />

(Glaziers, Builders, Tarmacadam, Planners, Solicitors,<br />

Engineers, Architects, etc.) 567 279 290<br />

7 RECHARGEABLE WORKS -1,919 -700 -573<br />

8 UTILITIES<br />

a) Electricity<br />

b) Gas<br />

c) Water<br />

d) Sewerage<br />

e) Oil<br />

822<br />

769<br />

214<br />

497<br />

6<br />

813<br />

565<br />

210<br />

349<br />

7<br />

934<br />

542<br />

127<br />

210<br />

7<br />

9 RATES/RENT 444 412 397<br />

10 MAIL 144 171 184<br />

11 WASTE DISPOSAL 76 116 133<br />

12 <strong>OFFICE</strong> OVERHEADS 43 42 72<br />

13 OTHER<br />

(Equipment & Equipment Maintenance, Vehicle Costs,<br />

Depreciation, Eye Tests etc.) 781 233 129 (5)<br />

14 STAFF COSTS 2,788 3,063 3,101<br />

15 INSURANCE 652 462 347<br />

Total outturn 14,864 11,631 10,961<br />

Notes:<br />

(1) Whenever appropriate LTM and Small Works are "capitalised" and therefore are included<br />

within the "Capital Projects" total.<br />

(2) The <strong>University</strong> has entered into new contracts for the provision of both gas and electricity<br />

from June 2004 at an increased unit cost of circa 20-37%.<br />

(3) In part the increase between 2002/03 and 2003/04 is due to the commissioning and charging<br />

of in excess of 4 kilometres of new gas pipework.<br />

(4) The large increase is mainly due to leaks and to changes in legislation. In the year 2001/02<br />

the <strong>University</strong> was not charged for water and sewerage services to Residences. However this<br />

"loophole" was closed and in 2002/03 the <strong>University</strong> had to pay for these services. Major<br />

changes to the tariffs impacted on the 2003/04 figures.<br />

(5) A number of significant items of equipment were replaced during 2002/03 (e.g. JCB) and the<br />

marked increase in 2003/04 is due to the way depreciation is now being dealt with.<br />

(2)<br />

(3)<br />

(4)<br />

(4)<br />

6


APPENDIX 2<br />

<strong>ESTATE</strong> <strong>OFFICE</strong> STAFFING<br />

2003/04 2002/03 2001/02<br />

Director 1 1 1<br />

Assistant Directors 2 2 2<br />

Fabric Officer 1 1 1<br />

Security Officer - 1 1 The Security post is currently being<br />

advertised.<br />

Research Park Manager 1 1 1<br />

Energy/Environmental Officer 1 1<br />

Trades Staff 31 31 31<br />

Cleaning Staff - 58 61 All cleaning staff were transferred to Catering<br />

& Residences in 2003-04.<br />

Landscape Staff 16 17.5 17.5 Staff numbers were reduced while the sports<br />

fields were being refurbished as part of the<br />

Sports Academy project. Staff are currently<br />

being recruited to make up the complement<br />

now that the sports fields are complete.<br />

Mail Staff 7 7 7<br />

Drivers 3 3 3<br />

Health & Safety 3 3 3<br />

S.P.O.s 34 34 34<br />

Admin/Clerical/Secretarial 4.5 4.5 4.5<br />

TOTAL 103.5 165 167<br />

7


APPENDIX 3<br />

<strong>ESTATE</strong> & BUILDING SERVICES <strong>OFFICE</strong> MISSION STATEMENT<br />

To provide, maintain and develop and safe and high quality environment, in a professional efficient<br />

and cost effective manner to enable the <strong>University</strong> to fulfil its mission.<br />

Overall Aims and Objectives (These are all as stated in previous Annual Reports)<br />

a) The Aims<br />

i) To provide the <strong>University</strong> with appropriate professional advice to allow both the<br />

maximum benefits to be obtained from the Estate resources and to achieve the<br />

<strong>University</strong>’s Strategic Objectives.<br />

ii)<br />

iii)<br />

iv)<br />

To prudently and professionally develop and maintain the Estate at standards and<br />

within timescales and costs to meet the requirements of the <strong>University</strong>.<br />

To introduce, maintain and review systems of work within the Estate Office in line<br />

with “best practice” to improve performance, value for money, customer satisfaction,<br />

staff morale and knowledge base.<br />

To maximise the potential benefits from the Research Park through its continued<br />

development, the recruitment of new tenants and the maintenance of good working<br />

relationships with existing tenants.<br />

v) To facilitate a change in the environment of health and safety throughout the<br />

<strong>University</strong> from one of reluctant compliance with minimum requirement to one of<br />

striving to achieve the benefits of best practice by the participation of all staff and<br />

students.<br />

b) The Objectives (and notes on progress)<br />

i) To refine and further develop the procedures necessary to provide for a rolling<br />

programme to review the staffing, structure and resources required to ensure the<br />

provision of an efficient and cost-effective operation with appropriate User/Customer<br />

feedback checks.<br />

On an annual basis all Heads of Section now prepare and submit their staffing and<br />

budgetary requirements. This forms the basis of the submission which is made for the<br />

entire Estates Office. In addition through the medium of the regular meetings of<br />

Heads of Sections, they can highlight changes in both demand and circumstance<br />

which have an impact on both their staff and budget requirements. If these cannot be<br />

satisfactorily addressed from within the existing Estate Office resources, a case is<br />

then prepared and presented to the senior management of the <strong>University</strong> (P.M.E) for<br />

consideration.<br />

The Estate and Building Services Office has already sought customer feedback on one<br />

occasion through the distribution of questionnaires. However, it is intended<br />

(resources permitting) to refine this exercise to incorporate parts of the "HEFCE<br />

Guidance on Procurement Benchmarking" and then repeat the exercise.<br />

8


ii)<br />

To introduce and develop job costing/stock control<br />

The resources required to provide a complete job costing/stock control system have<br />

not been made available. However, in conjunction with the Supplies Office of the<br />

<strong>University</strong> a stock control system has been developed using their existing software<br />

system and is now in use. It's intended to build on this to develop a job costing<br />

facility, if possible linking into the new finance system.<br />

iii)<br />

To develop and introduce performance indicators<br />

Performance indicators have already been introduced (see separate section of the<br />

report). However, work is continuing to both establish other useful metrics plus to<br />

refine the existing.<br />

iv)<br />

To improve communications both internal and external<br />

Communications within the Estate and Building Services Office have been improved<br />

through the regular meetings of Heads of Sections. Regular meetings are held with<br />

customer representatives and the Director attends the meetings of the Principal's<br />

Advisory Group and Support Services Board.<br />

v) To develop and introduce Service Level Agreements<br />

A Service Level Agreement is now in place to cover the provision of a stock control<br />

service by the Supplies Office for the Estates and Building Services Office. A further<br />

Service Level Agreement has been put in place to cover the grounds maintenance for<br />

the Sports Academy.<br />

vi)<br />

To develop and establish a Help Desk<br />

The resources required to progress this have not been made available.<br />

vii)<br />

To improve Space Utilisation/Monitoring<br />

Space surveys of Centrally Timetabled Spaces have been carried out in previous<br />

years and it is still intended that these will be expanded to cover additional areas if<br />

resources permit.<br />

viii)<br />

To monitor costs for each property/department<br />

The resources required to install individual meters throughout have not been made<br />

available. However, a substantial number of additional meters have been installed as<br />

funding has permitted. In addition further work is being taken forward as a result of<br />

the “Full Economic Costing” initiative.<br />

ix)<br />

To carry out Condition Surveys and review the Long Term Maintenance Plan<br />

The full surveys were last carried out in 1999 and a Long Term Maintenance Plan is<br />

prepared annually based on the survey reports, updates and taking cognisance of<br />

other priorities. This information is fed into the LTM/Small Works Committee to<br />

assist in establishing funding priorities.<br />

x) To have early input to Strategic Planning<br />

9


The Director's membership of P.A.G. has assisted this as has the work on both the<br />

Estate Strategy Review <strong>University</strong> Masterplan and Research Park Masterplan.<br />

xi)<br />

To complete Estate Strategy Review<br />

This is complete.<br />

xii)<br />

To complete 25 years forward planning “blueprint”<br />

The <strong>University</strong>’s Masterplan for the Edinburgh Campus at Riccarton is complete.<br />

The Masterplan has been adopted as supplementary planning guidance under the<br />

Rural West Edinburgh District Plan. However, in addition an application for formal<br />

outline planning consent has been lodged for the Masterplan.<br />

xiii)<br />

To complete and satisfy objectives of the current Strategic Plan<br />

This is ongoing.<br />

10


APPENDIX 4<br />

PERFORMANCE INDICATORS<br />

In accord with the prescribed format the performance indicators for the year 2003/2004 are as<br />

follows:-<br />

1. Conforming with legislation by :-<br />

• Provision of policy documents to confirm with legislation where appropriate<br />

Suitable bespoke documentation is either in place or standard “Approved Codes of<br />

Practice” are applied<br />

• Monitoring compliance with legislation<br />

The <strong>University</strong> has not received any “Improvement Notice” during 2003/04 from either the<br />

HSE or any other Regulatory body.<br />

2. Completion of major build projects on time and within budget<br />

All were completed on time and within budget except where otherwise detailed<br />

elsewhere within the report.<br />

3. Completion of LTM and minor works projects on time and within budget.<br />

All projects were completed on time and within budget.<br />

4. Monitoring performance against <strong>University</strong> Strategy and Estate Strategy<br />

It is currently difficult to measure performance against the general aims as set out in the<br />

current <strong>University</strong> and Estate Strategies. However, as and when these aims have been<br />

converted and clarified as S.M.A.R.T. objectives (i.e. specific, measurable, achievable,<br />

realistic and timed) then these have all been met.<br />

5. Condition of Buildings<br />

The condition and compliance report of 1999 identified a requirement for £19M of<br />

investment to bring the entire estate up to standard. Applying tender price inflation to this<br />

figure to bring it up to date provides a figure of over circa £23M. Over the same 5-year<br />

period the condition of the estate will have continued to decline through “wear and tear”<br />

while there’s also been a number of new compliance issues brought into place (Disability<br />

Discrimination Act, Fire Risk Assessments etc). Together these two factors serve to further<br />

inflate the £23M figure. However, against this over the same 5-year period, monies have<br />

been invested in long-term maintenance and capital works. Accordingly, it is estimated that<br />

the current investment requirement to bring the entire estate up to standard will be not less<br />

than £21M.<br />

6. Functional suitability of Buildings/Estate<br />

11


As part of the Estate Strategy Revision a functional suitability assessment was undertaken<br />

which revealed that 10% of the total floorspace was rated good, some 65% was rated<br />

satisfactory a with a further 25% rated fair.<br />

7. Space Utilisation<br />

Space audits in 2000/01 revealed a space utilisation rate for centrally controlled space of<br />

34%. However, there have been no further audits carried out since.<br />

8. Comparison with other appropriate institutions on:<br />

• energy costs per square metre gross internal area<br />

• energy costs per 100 kW/h consumption<br />

• energy consumption kW/h per square metre gross internal area<br />

• water/sewage costs per square metre gross internal area<br />

• water/sewerage costs per m³<br />

• water consumption m³ per square metre gross internal area<br />

• maintenance costs per square metre gross internal area<br />

• estate management costs per square metre net internal area<br />

• property management costs per square metre net internal area<br />

• facilities management costs per square metre net internal area<br />

• project management costs per square metre net internal area<br />

• ground maintenance costs/grounds area<br />

• cleaning costs per square metre net internal area<br />

* Refer to Appendix 5 - Estate Management Statistics<br />

9. Performance of Research Park against budget/targets<br />

The Research Park met its targets within budget<br />

10. Benchmarking<br />

• Which area identified and with which organisation<br />

• Progress made in areas identified<br />

* Refer to Appendix 5 - Estate Management Statistics<br />

12


APPENDIX 5<br />

<strong>ESTATE</strong> MANAGEMENT STATISTICS<br />

The EMS project was established by the joint UK Funding Councils and has used a team of<br />

consultants to determine key performance indictors for estates and to develop and refine definitions<br />

for these indicators such as to permit inter Higher Education Institution (HEI) comparisons to be made<br />

on as fair a basis as possible.<br />

The data used in the project is sourced from the Higher Education Statistics Authority (HESA), the<br />

<strong>University</strong>'s Finance Office, Human Resources, Catering and Residences Office in addition to the<br />

Estate Office.<br />

Currently data has been collated and reports provided covering five years (98/99, 99/00, 00/01, 01/02,<br />

02/03). These reports provide a wealth of data on the estate. However, due to fundamental changes<br />

to the definitions during the first years it is not appropriate to use the early years in timeseries data to<br />

try to determine trends. However, for the purpose of this report and in order to address the key points<br />

in item 8 of Appendix 4, data has been extracted from the most recent report (02/03) to provide<br />

comparative information on <strong>Heriot</strong>-<strong>Watt</strong> <strong>University</strong>'s entire estate (non-residential and residential) on<br />

each issue against the average for:<br />

(a)<br />

(b)<br />

(c)<br />

All UK HEIs<br />

All SHEFC Funded HEIs<br />

A Peer Group of Universities comprising UMIST, the Universities of Bath, Surrey and<br />

Brunel.<br />

The following table shows <strong>Heriot</strong>-<strong>Watt</strong>'s position (expressed as a percentage of the mean) for each<br />

measure compared against all UK Higher Education Institutions, all SHEFC Funded Institutions and<br />

against the Peer Group (UMIST, Universities of Bath, Brunel and Surrey).<br />

13


The table provides details of <strong>Heriot</strong>-<strong>Watt</strong>’s position in 2002/03 expressed as a percentage of the mean.<br />

The figures in brackets are those for the previous year 2001/02. Both are shown compared against all<br />

UK Higher Education Institution’s, all SHEFC Funded Institutions and against a Peer Group<br />

comprised UMIST, Universities of Bath, Surrey and Brunel.<br />

Measure UK HEIs SHEFC Peer Group<br />

Energy costs per square metre<br />

gross internal area<br />

(117%)<br />

115%<br />

(117%) 110% (116%) 110%<br />

Energy costs per 100kw/h<br />

consumption<br />

(86%) 80% (90%) 88% (100%) 112%<br />

Energy consumption kw/h per<br />

square metre gross internal area<br />

Water/Sewerage costs per square<br />

metre gross internal area<br />

(133%)<br />

138%<br />

(139%)<br />

234%<br />

(127%) 123% (114%) 93%<br />

(121%) 167% (109%) 162%<br />

Water/Sewerage costs per m³<br />

consumption<br />

(65%) 88% (47%) 65% (84%) 134%<br />

Water consumption m³ per<br />

square metre gross internal area<br />

(188%)<br />

240%<br />

(189%) 207% (127%) 126%<br />

Maintenance costs per square<br />

metre gross internal area<br />

Estate Management costs per<br />

square metre net internal area<br />

Property Management costs per<br />

square metre net internal area<br />

Facilities Management costs per<br />

square metre net internal area<br />

Project Management costs per<br />

square metre net internal area<br />

Grounds Maintenance<br />

costs/grounds area<br />

Cleaning costs per square metre<br />

net internal area<br />

(67%) 75% (89%) 96% (53%) 52%<br />

(32%) 60% (28%) 53% (42%) 64%<br />

(24%) 31% (23%) 37% (42%) 73%<br />

(21%) 23% (54%) 44% (68%) 125%<br />

(18%) 15% (15%) 17% (36%) 44%<br />

(52%) 71% (72%) 92% (41%) 56%<br />

(114%)<br />

53%<br />

(140%) 62% (124%) 58%<br />

As from 1 August 2003<br />

responsibility for<br />

cleaning transferred to<br />

Catering and<br />

Residences.<br />

14


APPENDIX 6<br />

Projects and Works in Progress<br />

1) MacLaurin Building<br />

The extension to the Mountbatten Building, which is to enable staff in the School of<br />

Mathematics and Computer Science to be collocated, started on site in February 2004. The<br />

building is of modular construction and is connected to the Mountbatten Building by a 4<br />

storey link block. The accommodation comprises mainly staff offices but in addition there are<br />

3 teaching rooms, social space and toilets/showers.<br />

The original contract completion date was 31 st July 2004 with occupation by staff and<br />

students in October 2004. The initial stages of the contract went well, notably the ground<br />

works and the delivery of the modules to site. Problems arose however, when the Contractor,<br />

Yorkon Ltd, was asked to produce details of construction of the brickwork cladding. Plans<br />

were submitted for verification to Ove Arup, Structural Consultants who raised serious<br />

concerns about aspects of the design, especially the movement of the brickwork and the<br />

possibility of cracking.<br />

It emerged that while the Contractor had previously provided brick cladding on 3 storey<br />

buildings, this was the first 4 storey building the firm had undertaken. The resolution to the<br />

design problems took several months to achieve and final agreement on the design was only<br />

reached in August 2004.<br />

The consequence of this is that the original contract completion date could not be met. The<br />

revised completion date is 18 th October 2004 but this depends on the brickwork being<br />

completed in line with the revised programme and this in turn is now weather dependant. The<br />

new occupation date for staff and students is December 2004.<br />

The project budget is £3.3m with approximately £2.0m being funded from the SRIF 1 and 2<br />

programmes and £500K from the MacMillan Trust.<br />

2) Sports Academy<br />

The Sports Academy was completed in 28 th March 2004 and was formally opened by Andy<br />

Roxburgh, Technical Director, UEFA on 3 rd May 2004. The contract was completed by HBG<br />

following the demise of the original Contractor, Melville Dundas Ltd. The accommodation<br />

provides dedicated changing and office facilities for Heart of Midlothian Football Club,<br />

laboratories for Sports Science teaching, treatment rooms and an indoor pitch .<br />

To the south of the Academy building lie the competition grass pitch and an all weather pitch<br />

both of which are floodlit. A further 5 pitches were refurbished.<br />

Following a competitive tendering exercise the contract for pitch maintenance has been won<br />

by the in-house Landscape Section. A qualified groundsman has been recruited to augment<br />

the existing grounds staff to ensure the standard of pitches would be maintained.<br />

The final account has still to be agreed but it is anticipated that the project will finish at £6.2<br />

million compared to the original budget of £6.05 million.<br />

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3) Scientific Research Infrastructure Funds (SRIF)<br />

(a) Phase 1<br />

• School of Management and Languages:<br />

Management and European Studies Research Unit.<br />

• School of Engineering and Physical Sciences:<br />

Biomimetics.<br />

• School of Engineering and Physical Sciences:<br />

Photonics.<br />

The programme of building works has been completed and all the final accounts settled. Each<br />

of the three projects finished within the SRIF budgets set.<br />

Phase 2<br />

Institute of Petroleum Engineering: Refurbishment of Research Building 1.<br />

Research Building 1 is to be extensively refurbished to accommodate high performance<br />

computer equipment which is available to the whole of the <strong>University</strong> as well as Petroleum<br />

Engineering. The refurbishment includes replacing roof and wall cladding and remodelling<br />

the inside of the building. The focal point of the building will be a large computer room with<br />

attendant server room. The remainder of the building will be office space and in the future it<br />

is planned to create seminar rooms when funding is available.<br />

To expedite the main contract an advance demolition contract was let and this work was<br />

completed in April 2004. Tenders for the construction work were submitted in June 2004 and<br />

a contract is due to be let shortly. A site start is programmed for 4 th October 2004 with<br />

completion in 29 th April 2005.<br />

The total project budget including professional fees and VAT is £900K.<br />

b) School of the Built Environment:<br />

William Arrol and Edwin Chadwick Buildings.<br />

Redundant laboratory space was refurbished to provide computer areas for post-graduate<br />

students as well as improved facilities in two laboratories. In addition a new fire detection<br />

system was installed in the William Arrol building. Work commenced in 19 th April 2004 and<br />

was completed on 9 th July 2004.<br />

The total project budget including professional fees and VAT is £323K.<br />

c) School of Engineering and Physical Sciences:<br />

Perkin Building.<br />

The refurbishment programme which began under SRIF 1 is to continue with the upgrading<br />

of several more research laboratories and the provision of computing facilities. Plans have<br />

been drawn up and agreed with the Users. These have been costed and after some<br />

modifications are now within the SRIF 2 budget of £680K.<br />

Detailed design including the submission for building warrant is proceeding and tenders will<br />

be sought in the October/November 2004.<br />

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d) Nasmyth Building 1.<br />

Plans have been drawn up for the refurbishment of several laboratory areas on the ground<br />

floor of the Nasmyth Building which are to be occupied by the Manufacturing Research<br />

Group. The total SRIF 2 budget for the work is £320K.<br />

Detailed design including the submission for building warrant is proceeding and tenders will<br />

be sought in October/November 2004.<br />

e) Coulson Building.<br />

Laboratory space now deemed no longer fit for purpose was to be reconfigured to provide<br />

facilities for current research programmes, including bio-manufacturing processes. This<br />

requires a feasibility study to be undertaken, and because of the complexity of the building<br />

this will take some time to complete. In the meantime the opportunity arose to convert 3<br />

laboratories on the first floor of the Nasmyth Building instead for bio-manufacturing research.<br />

Plans and costs are currently being drawn up in conjunction with the User.<br />

The total budget available for the Coulson project is £850K from which the cost of the work<br />

in the Nasmyth Building will be met.<br />

4) Scott Russell Building<br />

When the building is vacated by MACS staff and students it is planned to implement a phased<br />

programme of refurbishment work. Scott Russell was one of the earliest academic buildings<br />

to be completed (1973) and requires upgrading to meet current legislation.<br />

In Phase 1 the first and third floors will be refurbished to accommodate Careers and TRS.<br />

This includes rewiring, new lighting, data provision, redecoration an upgrading of the toilets,<br />

fire alarms and emergency lighting. In addition on the top floor some building alteration work<br />

will be carried out to form a new classroom with an occupancy of 80.<br />

Future phases will include similar work on ground and second floors as well as the<br />

reconfiguration and refurbishment of the computer laboratories on the ground floor.<br />

Design work is in progress but work cannot begin in the building until early 2005.<br />

5) Edinburgh Business School<br />

Kitchen/Dining Extension.<br />

The contract was completed in August 2003 but outstanding snagging items remained. The<br />

Architect went into receivership and so the Estate Office has been pursuing these. Some<br />

snagging items still remain outstanding but one of the most serious has now been dealt with.<br />

The condition of the floor covering in the kitchen was deemed unacceptable but the<br />

Contractor refused to replace it maintaining it could be rectified. After obtaining independent<br />

advice, it was decided to withhold money from the Contractor and renew the floor covering.<br />

This involved stripping out all the kitchen equipment. The Business School identified a two<br />

week period when the kitchen could shut down to allow this to happen. The work was<br />

completed in August 2004.<br />

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Roof.<br />

The final remedial work to the atrium glazing, which has been outstanding for two years,<br />

could not be carried out until the kitchen contract was completed. Also it became clear that<br />

for safety reasons the atrium, and particularly the kitchen, could not be in operation while<br />

men were working on the glazing. It was decided therefore to co-ordinate this work with<br />

renewing the floor covering in the kitchen when the latter would have to be closed.<br />

The remedial work which involved renewing all the seals in the glazing was completed on<br />

25 th August 2004. The Contractor encountered great difficulties because of the exceptionally<br />

inclement weather and was forced to erect a tent structure above the atrium to continue<br />

working because of the deadline imposed by the Users to have the work completed.<br />

Mowlem have now requested that the balance of retention monies (withheld by the <strong>University</strong><br />

until the work was completed) should now be released. The sum involved is £44,817 (incl.<br />

VAT).<br />

6) Residences 6 Lord Home Hall<br />

The project was completed in 1999. However, there have been persistent problems with the<br />

windows. The Contractor (Millers) has made several attempts to repair the windows but with<br />

no success. A legal action is now being raised against the Contractor to sue for the<br />

replacement of all the windows.<br />

7) Long Term Maintenance / Small Works<br />

During the year the LTM / Small Works Committee allocated funds for a number of<br />

projects, the main ones being:-<br />

Small Works (Total Expenditure £409,999)<br />

(i)<br />

(ii)<br />

(iii)<br />

(iv)<br />

(v)<br />

(vi)<br />

(vii)<br />

(viii)<br />

(ix)<br />

(x)<br />

(xi)<br />

(xii)<br />

(xiii)<br />

(xiv)<br />

Upgrading main entrance to David Brewster Building.<br />

Chaplaincy – redecoration / emergency lighting / new fire alarm system.<br />

Finance Office – installation of CCTV.<br />

Computer Centre Seminar Room – installation of sensible cooling.<br />

Braking system for Wood Workshop.<br />

Speed bumps.<br />

Mountbatten Building – installation of sensible cooling.<br />

William Perkin Building – sealing of windows.<br />

Library Server Room – back-up power.<br />

Erection of fire wall – William Arrol Building.<br />

Muslim Prayer Room – Hugh Nisbet Building.<br />

Recycling Centre set up.<br />

Review of signage strategy.<br />

Upgrade of fire alarm system, SBC.<br />

LTM (Total Expenditure £108,432)<br />

(i)<br />

(ii)<br />

(iii)<br />

(iv)<br />

(v)<br />

Asbestos removal - various locations.<br />

Water services repairs.<br />

Gas man repairs.<br />

Gas soundness testing of buildings.<br />

Replacement of cooling tower - David Brewster Building.<br />

18


(vi)<br />

Condition survey of Hermiston House roof.<br />

8) DDA Grant<br />

The <strong>University</strong> received a grant of £406,000 for work associated with bringing its<br />

estate up to the standards required to meet the new DDA Act. This has been spent on<br />

a number of projects of which the major ones are listed below:-<br />

(i)<br />

(ii)<br />

(iii)<br />

(iv)<br />

(v)<br />

(vi)<br />

(vii)<br />

(viii)<br />

(ix)<br />

Petroleum Engineering, Conoco Building – installation of disabled lift.<br />

Estate Office – installation of disabled lift.<br />

Sports Village – installation of lift / disabled toilets.<br />

Library – installation of disabled lift.<br />

Lecture Theatres – ramps.<br />

Archives – disabled ramps.<br />

School of Management – new floor covering.<br />

SBC, High Mill – disabled toilet / screens.<br />

SBC – corridor doors.<br />

9) Energy / Environmental Works<br />

This year saw the Energy/Environmental Officer post being made into a permanent<br />

position. Projects which have been pursued this year include:-<br />

(i) Replacement of boilers, U3.<br />

(ii) Extension of BMS system to all major plant rooms.<br />

(iii) Upgrading of all gas governor stations.<br />

(iv) Installation of sensible cooling.<br />

(v) Further development of recycling systems.<br />

(vi) Major rebalance / upgrade of U3 Academic 1, heating system.<br />

10) Replacement of Medium Pressure Gas Network<br />

Following the HSE Improvement Notice served on the <strong>University</strong> to replace all its medium<br />

pressure ductile metal gas pipework the <strong>University</strong> compressed its replacement programme<br />

into a single year. A contract was awarded to ERDC in April 2004 at an estimated total cost<br />

of £620,000 to replace 2.8 kilometres of gas pipe running through the heart of the Campus.<br />

This major infrastructure upgrade has been undertaken during the summer and will be<br />

completed by 27 September 2004, well before the December 2004 deadline issued by the<br />

HSE.<br />

The contract will come in on budget despite its complexity and has been undertaken with the<br />

minimum impact on the campus buildings despite the volume of work.<br />

11) Utilities and Waste<br />

This year has seen the renewal of both our gas and electricity contracts. With the rise in oil<br />

prices worldwide there has been a noticeable rise in all utilities that depend on oil or that are<br />

related to the production of oil.<br />

19


The electricity contract was tendered in March 2004 with a resultant rise in supply costs to the<br />

<strong>University</strong> of c37%. This converts to an increase in cost for electricity from £821,900 to<br />

£1,126,000 of which 4.25% is rechargeable to Research Park companies.<br />

The gas contract was tendered in June 2004 with a resultant rise in supply costs to the<br />

<strong>University</strong> of c20%. This converts to an increase in cost for gas from £769,048 to £922,850<br />

of which 30% is rechargeable to Research Park companies.<br />

There is no competition currently in the Water/Sewerage industry. This year the <strong>University</strong><br />

has entered into a new 3 year supply/disposal contract with Scottish Water. As a large<br />

volume user the <strong>University</strong> receives a discount on the tariff it is given. Even so, the cost of<br />

water has risen by c2% whilst the sewerage has risen by 46% partly due to surface charges<br />

which we previously did not get.<br />

Recycling is now well established on the <strong>University</strong>. With the introduction of waste<br />

containers and the segregation of waste there has been a noticeable reduction in the number of<br />

waste uplifts from site. Cardboard and paper recycling has been a great success due to the<br />

efforts of the General Labourers. An incentive scheme to reward their effort is currently with<br />

senior management for approval.<br />

The Energy/Environmental Officer is working with Residence Managers to increase the<br />

amount of recycling that can be carried out by students in residences. It is hoped that this will<br />

further increase the <strong>University</strong>'s recycling capacity over the coming year.<br />

Since last year the cost of waste removal has reduced from £116,000 to £76,000.<br />

12) Clearwater House Extension (Formerly Known as the SEPA Building) Research Park<br />

This project suffered some delays and was not completed until December 2001. The project<br />

cost was within the budget of £1.95M. However, the Contractor failed to honour his<br />

obligation to attend to defects and after protracted legal disputes these are now being<br />

addressed by others with the costs being deducted from the monies due to the Contractor.<br />

The building was sold in the autumn of 2002. However, under the terms of the sale the<br />

<strong>University</strong> is obliged to finalise the Extension works.<br />

13) Security<br />

The number and type of incidents dealt with by the Security Patrol Officers (SPO’s) has<br />

remained fairly constant with those reported in previous years. However, it’s understood that<br />

there has been a marked increase over previous years in the number of security problems dealt<br />

with by the Wardens within the Residences. This has resulted in the <strong>University</strong> altering the<br />

role of Wardens and providing additional SPO’s to cover the Residences throughout the night<br />

during term time.<br />

14) Mail<br />

There has been a slight reduction in the quantity of outgoing mail. However, this has been<br />

more than offset by the continued growth of mail received.<br />

20


15) Planning<br />

The Masterplan for the Edinburgh campus had previously been formally agreed with the<br />

Local Authority and adopted as supplementary planning guidance. An outline planning<br />

application has been lodged for the Masterplan. On receipt this should greatly assist the<br />

<strong>University</strong> in achieving its strategic objectives as regards the estate.<br />

The Estate Office has been assisting SISTech in the development of the Green Travel Plan<br />

required by the Local Authority.<br />

The Estate Office is also involved in and providing advice for, the current discussions with<br />

Borders College in respect of exploring opportunities for the development of the Scottish<br />

Borders campus.<br />

16) Research Park<br />

<strong>Heriot</strong> –<strong>Watt</strong> Research Park is one of seven member Science/Research Parks in the Edinburgh<br />

area which have joined under the umbrella of the Edinburgh Science Triangle (EST). The<br />

EST will be used as a marketing vehicle to increase the awareness worldwide of East Central<br />

Scotland as a location for Science, Research & Development. The Launch will take place at<br />

Pentland Science Park hosted by The Principal of <strong>Heriot</strong>-<strong>Watt</strong>, Professor John Archer. Jim<br />

Wallace, Scotland’s Deputy First Minister, will officially Launch the EST at 9.00 Hrs on the<br />

30 th September 2004.<br />

The Infrastructure works for the next expansion phase of the Research Park, which is the first<br />

of a planned three phases, has now been completed. The funding for this has been provided<br />

by Scottish Enterprise Edinburgh & Lothian (SEE&L) which will be paid back by the<br />

<strong>University</strong> through the sharing of income from Leasing of the serviced sites provided.<br />

A Joint Venture Partner (JV), has still to be secured by SEE&L the preferred bidder did not<br />

pursue their interests and although this proved disappointing it has allowed both the<br />

<strong>University</strong> and SEE&L to re-assess what their joint plans are for the development of the<br />

Research Park. When the JV is appointed it will provide a more proactive and responsive<br />

vehicle for the sustained development of the Research Park.<br />

This year has seen the completion of the premises for the Institute of Occupational Medicine<br />

(IOM). The building was officially opened by Jim Wallace, Scotland’s Deputy First<br />

Minister, in early summer. IOM work in close collaboration with The School of The Built<br />

Environment and with this relocation the options for further partnerships in the future are<br />

greatly enhanced.<br />

The site between Renishaw and Mentor Biopolymers is to be developed by a Jersey based,<br />

Scottish owned, Company. The Lease negotiations for this are at an advanced stage and the<br />

turf is due to be cut on phase 1 of this project in October 2004.<br />

The building previously occupied by Edinburgh Instruments, for in excess of 25 years, is<br />

being refurbished to allow the continued occupation by Environment Research Technology, a<br />

spin out from the Institute of Offshore Engineering. Edinburgh Instruments have now<br />

completed their move to Livingston where they are now co-located with their sister company<br />

Edinburgh Sensors<br />

A-Life was acquired by a large American group, Mentor, and is now Mentor Biopolymers.<br />

Edinburgh Petroleum Services was acquired by an American Company but continue under<br />

21


their very successful name on the Research Park. The remainder of the Research Park has<br />

remained remarkably stable.<br />

Enquiries for space on the Research Park are increasing again prompted by the activity seen<br />

when the new extension infrastructure was completed and by the increased interest generated<br />

by the news of the expected new development due to start in October 2004.<br />

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