Terms & Conditions - HSBC

the absolute right (but shall have no obligation) not to effect or act upon any telephone
instruction with is deems in its sole discretion to be unclear, contradictory or deems to
have been given by an unauthorised person and shall not be liable to the Customer for
the exercise of such discretion.
7. The Bank reserves the right to add, delete or vary the scope of the PhoneBanking Service
and/or any of the Terms and Conditions on which such PhoneBanking Service is offered
from time to time as the Bank in its absolute discretion thinks fit. The Bank shall give notice
of such amendment to the Customer and use by the Customer of the PhoneBanking
Service after the date upon which any change to the Terms and Conditions is to have
effect (as specified in the Bank’s notice) will constitute acceptance without reservation
by the Customer of such change and such change will be deemed an integral part of
these Terms and Conditions. If the Customer does not accept any proposed change, the
Customer is free to cancel the PhoneBanking Service by notifying the Bank in accordance
with Clause 11 below.
8. Any notice given by the Bank hereunder will be deemed to have been received by the
Customer within five days of posting to the Customer’s address last notified in writing
to the Bank. If there is more than one Customer, such notice shall be binding upon each
Customer upon the Bank serving notice to any of them. Publication of any changes by
such means as the Bank may consider appropriate will also constitute effective notice to
the ustomer of such changes.
9. The Customer hereby authorises the Bank to hold and disclose information from time to
time about the Customer, the Account(s) and the use of the PhoneBanking Service to
the competent state bodies as the Bank in its discretion deems necessary or is required
to do so under the law.
10. The Customer acknowledges that if he/she wishes to cancel the use of the PIN allocated
to him/her by the Bank or any services offered through the PhoneBanking Service, the
Customer must notify the Bank of such cancellation in writing.
11. The Customer understands that the PhoneBanking Service will be terminated under the
following conditions:
- Pursuant to Clause 11 above, the Customer informs the Bank in writing of his/her wish
to terminate the PhoneBanking Service;
- When the Customer’s Account(s) with the Bank are closed;
- When the Bank ceases to provide the PhoneBanking Services at its discretion or as
required by law.
12. The Bank reserves the right to not follow any instruction at its discretion if it believes
the transaction is prohibited under the laws of the Socialist Republic of Vietnam or any
applicable country or territory, and shall not be liable to the Customer for the exercise of
this discretion.
13. The Customer will defend and indemnify the Bank against any all liabilities, costs and
losses whatsoever and howsoever and wherever arising in connection with the provision
by the Bank of the PhoneBanking Service to the Customer. The Bank may debit the
Account(s) of the Customer with any such liabilities, costs and losses.
14. The Customer waives any claim against the Bank arising out of the compliance by the
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