Terms & Conditions - HSBC

(o)
(p)
(q)
(r)
(s)
made after the Customer notified the Bank in writing that the PIN had or may have
become known to any unauthorised person pursuant to sub-clause 4(d) above) associated
with transactions conducted by telephone using the PhoneBanking Service and to notify
the Bank in writing of the same within 45 days from the transaction date which appears
in the underlying Statement of Account.
Agrees that the Customer will be deemed to have waived any rights to raise objections
or pursue any remedies against the Bank with respect to the Consolidated Statement of
Account unless he/she notifies the Bank within 45 days from the transaction date which
appears in the underlying Consolidated Statement of Account and that such record shall
thereafter be conclusive and binding on the Customer.
Agrees that system-generated report referred to in sub-clause 4(m) above shall be
accepted as conclusive evidence of all transactions carried out by the Customer using the
PhoneBanking Service in the case of any dispute which the Customer reports to the Bank
in writing 45 days from the transaction date which appears in the underlying Consolidated
Statement of Account.
Acknowledges that the system-generated report referred to in sub-clause 4(m) above shall
be kept by the Bank for no longer than six months and that thereafter the Consolidated
Statement of Account shall be used as conclusive evidence of the transactions recorded
therein.
Acknowledges that the Bank shall not be liable for any damages incurred by the Bank
acting in compliance with any telephone instruction given together with the PIN through
the use of the PhoneBanking Service unless such loss or damage is directly caused by
gross negligence of the Bank or its employees and agents acting within the scope of their
authority; and
Agrees that once he/she has given an instruction by telephone together with the PIN
using the PhoneBanking Service it cannot be cancelled.
4. The Bank has the right to impose such service fees and/or other from time to time as the
Bank deems fit and the Customer hereby authorises the Bank to debit the Customer’s
Account in an amount equal to such fees and charges when due provided that prior notice
of such fees and charges has been given to the Customer.
5. If there is more than one Customer with respect to a particular Account then under the
provision herein:
(i)
The liabilities and obligations of each of them shall be join, and each several.
(ii) References to the Customer shall be construed, as the context requires, to any or each of
them.
(iii) Each of them shall be bound even through any other Customer or any person intended to
be bound hereby in not, and
(iv) The Bank shall be entitled to deal separately with a Customer on any matter, including the
discharge of any liability to any extent, without effecting the liability of any other Customer.
6. The Bank may, in its sole discretion, but shall have no obligation to, require the Customer
to confirm any telephone instructions given to the Bank using the PhoneBanking Service
in writing, signed by the Customer, prior to acting on such telephone instructions.
Notwithstanding any provision herein and in particular sub-clause 4(d), the Bank reserves
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