Terms & Conditions - HSBC

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Username Internet Banking ID, Password and Security Code, the Instructions cannot be changed or withdrawn without the Bank’s consent. Instructions are binding on the Customer as understood and acted on by the Bank (or relevant members of the HSBC Group) in good faith. d. The Bank reserves the right to decline Customer Instructions or delay our response to any Instructions while the Bank verifies the Customer’s identity or details of the Instructions. The Bank may refuse to act on an Instruction, for example if a transaction exceeds a particular value or other limit, or if the Bank know of or suspect a breach of security. e. Where the Bank knows of or suspects a breach of security or other suspicious activity with respect to or in connection with the operation of one or more of the Customer Accounts or the Services generally, the Bank may, at our absolute discretion and without any liability, refuse to act on or delay acting on the Instruction and in that event, the Bank will, to the extent possible, inform the Customer as soon as practical. f. The Bank is not liable for any failure, delay or other shortcoming by any third party with whom the Customer has accounts or otherwise when the Customer is executing our instructions to them where the incident is beyond our control. g. The Bank may suspend any Service provided to the Customer without notice when the Bank considers it necessary or advisable to do so, for example to protect the Customer when there is a suspected breach of security or the Bank needs to suspend the Service for unanticipated maintenance or other emergency or contingency reasons. h. Interruptions can occur to computer systems. The Customer acknowledges that Instructions sent via the internet may not reach the Bank who shall have no liability in relation to any Instructions sent but not received for any reason beyond the Bank’s control. 4. The Customer information a. The Customer must provide information that the Bank requests to enable the Bank to provide its Services. If Customer’s do not provide the information requested, the Bank may not be able to provide all of its Services. Customer’s must ensure that information provided in relation to the Services is true, complete and up-to-date. b. The Customer acknowledges and agrees that the Bank will use, store and transfer (whether within or outside Vietnam) and/or exchange the Customer details and information to or with all such persons as the Bank considers necessary. This includes but is not limited to any member of the HSBC Group for any and all purposes in connection with such Service and/or for the purpose of promoting, improving and furthering the provision of other financial services by us and any member of the HSBC Group to the Customer generally, and/or any other purposes and to such persons as may be in accordance with the Bank’s general policy on disclosure of information as set out in statements, circulars, notices or other Terms and Conditions made available to the Customer from time to time. c. Without prejudice to the above, Customers acknowledge that, where the Bank considers it necessary or appropriate, the Bank may transfer any such details or information to any service provider (whether situated in or outside Vietnam), under conditions of confidentiality imposed on such service providers, for the purpose of data processing or providing any service on the Bank’s behalf (including third party service providers, sales and telemarketing agencies). 40
d. The Customer agrees and acknowledges that overseas service providers may be required by law to disclose information received from the Bank to third parties. Such circumstances include the service provider being compelled to disclose information pursuant to a court order, police investigations and criminal prosecutions for tax evasion or other offences. 5. Prohibited uses of the services a. Customers must not use the Services for, or in connection with, any illegal purpose or activity and must notify the Bank as soon as possible if there is suspicion that the services are being used for, or in connection with, an illegal purpose or activity. b. Customers must not (and must not attempt to) tamper or interfere in any way with any part of the Services (including any internet site, Security Device or any software relating to the Bank’s Services). Customers must not (and must not attempt to) access anything relating to the Services (including any internet site or any software relating to the Bank’s Services that the Bank does not intend Customers to access), including anything protected, except with the Customer Username/Internet Banking ID, Password, Password Reset Questions and/or Security Code. 6. Copyrights, trademarks and copying materials a. Please note that HSBC and our Hexagon logo are registered trademarks. b. The Bank has a license for all copyrights for HSBC’s Web site(s) through which Customers access the Service and all trademarks and other materials used on it. c. Customers acknowledge that information provided in connection with the Services is confidential to the Bank, the HSBC Group and any relevant Information Provider. Customers must not in any way (and must not attempt to): (i) Disclose (except to the extent required by law), download (other than as reasonably required to use the services), copy or commercially exploit any Confidential Information; (ii) Remove or alter any proprietary marking, including any trademark or copyright notice, in or on the Confidential Information; or (iii) Incorporate or combine the Confidential Information with any other information or programme. d. The Customer acknowledges that they have no right (and will not acquire any), title or interest in or relating to the Confidential Information or any related copyright, patent, trademark, service mark, proprietary property, trade secret or exclusive work. Customers must not make any representation or do anything that could be taken to indicate that they have such a right, title or interest. e. Note that nobody may use any part of HSBC’s Web site(s) on any other Web site, or link any other Web site to HSBC‘s Web site(s) without prior written consent. 7. Accuracy of information a. Information provided as part of the Service is for reference only and is not binding on the HSBC Group or any relevant Information Providers. Customers acknowledge that the information provided as part of the Service may not be accurate. It is the Customer’s 41
Page 1 and 2: Terms & Conditions
Page 3 and 4: Premier Master Account Terms and Co
Page 5 and 6: 2.10 An inward remittance (whether
Page 7 and 8: (j) settlement banks. This may mean
Page 9 and 10: (iii) When an organisational Custom
Page 11 and 12: except for a manifest error. 5.8 Th
Page 13 and 14: agents for whatever reason, or when
Page 15 and 16: collateral, several or joint. 9.7 A
Page 17 and 18: an equivalent amount (correction en
Page 19 and 20: 13.13.1 These Premier Master Accoun
Page 21 and 22: necessary or desirable in the discr
Page 23 and 24: 2. Foreign currency Time Deposits.
Page 25 and 26: fees will be debited to the Card Ac
Page 27 and 28: (a) The Cardholder shall be liable
Page 29 and 30: please visit www.hsbc.com.vn. 31. T
Page 31 and 32: 40. This Agreement will be governed
Page 33 and 34: the date of receiving proper notifi
Page 35 and 36: on any amount owed by Customer to t
Page 37 and 38: The Bank may, by giving notice (the
Page 39: Password Reset Questions and Securi
Page 43 and 44: of the Customer Username/Internet B
Page 45 and 46: g. The Bank may, without giving not
Page 47 and 48: . Malicious Computing Software: The
Page 49 and 50: shall be deemed by the Bank to be s
Page 51 and 52: (o) (p) (q) (r) (s) made after the
Page 53 and 54: Customer with requirements of the B
Page 55 and 56: Section X Total Relationship Balanc
Page 57: items or instruments that the Bank

Terms & Conditions - HSBC

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