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<strong><strong>London</strong>'s</strong> <strong>premier</strong><br />

<strong>residential</strong> <strong>conference</strong> <strong>hotel</strong>


Welcome!<br />

The <strong>Hilton</strong> <strong>London</strong> Metropole is the largest <strong>conference</strong> <strong>hotel</strong> in the UK and<br />

competes on a European scale, where 3 to 3,000 can meet, 2 to 2,000 can<br />

eat and 1 to 1,000 can sleep – right in the heart of <strong>London</strong>.<br />

Superb facilities with a wide choice of meeting rooms, 5 restaurants and<br />

bars and an indoor swimming pool make this <strong>hotel</strong> the ideal destination for<br />

business or leisure.


<strong>London</strong>, United Kingdom<br />

Business Features<br />

• One of the world’s oldest capital’s as well as being one of the most vibrant<br />

and cosmopolitan cities<br />

• One of the financial centres of the world with many global firms locating<br />

their headquarters within its financial district<br />

• One of the three ‘command centres’ of the global economy alongside<br />

Tokyo and New York


<strong>London</strong>, United Kingdom<br />

Tourist Attractions<br />

• A wealth of history, museums and other attractions such as the Houses of<br />

Parliament, Buckingham Palace, the <strong>London</strong> Eye, Trafalgar Square, Tate<br />

Modern, the Natural History Museum and Shakespeare’s Globe Theatre<br />

• Home to some of the largest and most famous shops in the world: the<br />

biggest and oldest toy shop in Europe, Hamleys, the world famous<br />

Harrods and Westfield <strong>London</strong>, the newest and Europe’s biggest shopping<br />

centre


A convenient, central <strong>London</strong> location<br />

• 10 minutes’ walk to Oxford Street and Hyde Park<br />

• 20 minutes from Heathrow via the Heathrow Express<br />

• 10 minutes from Eurostar train link at St Pancras International station<br />

• Simple, efficient arrival and departure (private road next to <strong>hotel</strong>)<br />

• Underground car park with 170 spaces<br />

• Outside <strong>London</strong>’s £8 Congestion Charge zone<br />

• Located in the heart of the Paddington Waterside area with <strong>residential</strong><br />

and office developments


West Wing<br />

Tower<br />

East Wing<br />

1) <strong>Hilton</strong> Apartments<br />

2) <strong>Hilton</strong> Deluxe Plus & Superior Rooms<br />

3) <strong>Hilton</strong> Deluxe Plus & Superior<br />

Family Rooms<br />

4) King’s Suite<br />

5) Monarch Suite<br />

6) Conference Registration Desk<br />

7) West Wing Lifts<br />

8) <strong>Hilton</strong> Meetings & Business Centre<br />

9) Car Park<br />

10) Fiamma Restaurant & Sports Bar<br />

11) Gift & Souvenir Shop<br />

12) Heavy Duty Lift & Loading Bay<br />

1) Nippon Tuk Restaurant<br />

2) <strong>Hilton</strong> Deluxe &<br />

<strong>Hilton</strong> Guest Rooms<br />

3) Boardrooms<br />

4) Tower Lifts<br />

1) <strong>Hilton</strong> Executive Rooms &<br />

Suites<br />

2) LivingWell Health Club<br />

3) East Wing Lifts<br />

4) Caffè Cino<br />

5) Reception, Foyer & Lounge Bar<br />

6) Windsor Suite<br />

7) Palace Suite<br />

8) Mezzanine Meeting Rooms<br />

9) Executive Lounge<br />

10) Contrasti Hairdresser<br />

11) Heavy Duty Lift<br />

12) East Wing Conference &<br />

Group Registration Desk<br />

13) Hotel Main Entrance<br />

14) Praed Street leading into<br />

Edgware Road


Conferencing and Banqueting Overview<br />

• A total of 4,100m 2 (44,000 sq ft) of flexible, pillar-free space<br />

• Exhibition space of up to 2,300m 2 (25,000 sq ft)<br />

• 40 Conference and Meeting rooms for individual use or breakout sessions<br />

• Banqueting and dining for up to 1000 guests<br />

• Two major Conference Suites, King’s and Monarch, each with capacity for<br />

1,600 delegates theatre-style<br />

• In-house audio visual & event production team<br />

• Unlimited high-speed connections via Broadband, ISDN or Wi-Fi access<br />

• 1,054 bedrooms and one Executive Lounge


First impressions count<br />

• A purpose-built West Wing registration area makes check-in and event<br />

registration as simple as possible.<br />

• The spacious reception area is ideal for welcoming guests, handing out<br />

information packs and hosting pre-events drinks.<br />

• There is plenty of room for delegates to mingle and get into the mood of<br />

your event.<br />

• Built-in flexibility and space for event banners, exhibition displays, plasma<br />

screens and other materials can be tailored to match your theme.


Monarch Suite<br />

• For banqueting or other events that require a multi-purpose room with<br />

high-tech lighting, our Monarch Suite is ideal.<br />

• It is one of two convention suites that can each seat 1,600 theatre style<br />

or 1,000 for a banquet.<br />

• You can build impressive stage sets with room to display a car, a<br />

helicopter or whatever else captures your imagination.<br />

• A state-of-the-art kitchen also allows meals to be served within a<br />

matter of minutes.


Kings Suite<br />

• Whether set up to seat 1,600 theatre style or split into two rooms, our<br />

King's Suite is one of <strong><strong>London</strong>'s</strong> finest <strong>conference</strong> spaces.<br />

• Linked to the identically sized Monarch Suite directly below, it offers<br />

organisers an unprecedented level of flexibility.<br />

• Back projection plus state-of-the-art sound and lighting technology make<br />

this perhaps the only peer of the Monarch Suite.<br />

• A staircase carries delegates between the two suites.<br />

• Wireless internet access available in both suites.


Kings and Monarch Suite: dimensions & capacities<br />

Both suites are equal in size:<br />

• Area: 11,431 sq ft / 1,062m 2<br />

• Height: 14’6” / 4.5m<br />

Capacities:<br />

• Theatre-style: 1,600<br />

• Reception: 1,500<br />

• Dinner: 1,000


Palace Suite<br />

This is our third largest, well-proportioned suite, with chandeliers providing<br />

Art Deco ambience, is ideal for hosting dinners, dances and receptions,<br />

linked with breakout areas on the Mezzanine level.<br />

Dimensions:<br />

• Area: 7,748 sq ft / 719.8m 2<br />

• Height: 14’1” / 4.3m<br />

Capacities:<br />

• Theatre-style: 800<br />

• Reception: 900<br />

• Dinner: 600


Mezzanine Rooms<br />

Overlooking the main <strong>hotel</strong> lobby, this relaxing area for breakouts and coffee<br />

has a choice of ten rooms, all with natural daylight, that are ideal for preevent<br />

drinks and small to medium-sized functions.<br />

Dimensions:<br />

• Area ranges from 518 sq ft/763 m to 763 sq ft/ 70.9 m2<br />

• Height 8’1’’/ 2.4 m2<br />

Capacities:<br />

• Theatre Style: from 40-50 up to 135 when partitions are removed<br />

• Reception: from 40-70 up to 500 when partitions are removed<br />

• Lunch/Dinner: from 30-60 up to 280 when partitions are removed


<strong>Hilton</strong> Meetings<br />

• We’ve complemented our major suites with 17, high-specification <strong>Hilton</strong><br />

Meetings rooms.<br />

• These rooms are Ideal for workshops, brainstorming, committee meetings,<br />

slide previews, VIP hospitality etc.<br />

• The <strong>Hilton</strong> Meetings brand is your guarantee of a successful, productive<br />

and hassle-free meeting.<br />

• <strong>Hilton</strong> Meetings rooms can be used separately or linked together in a wide<br />

range of configurations.<br />

• A fully equipped Business Centre provides secretarial support.<br />

• High speed internet and technology products are provided.<br />

• In addition to the <strong>Hilton</strong> Meetings rooms there are 3 purpose-designed<br />

boardrooms.


<strong>Hilton</strong> Meetings: dimensions & capacities<br />

Dimensions:<br />

• Area individual rooms: from 14.8m 2 /159 sq ft. to 30m 2 /321 sq ft.<br />

• Area combined rooms: from 101m 2 /1086 sq ft. to 188m 2 /2024 sq ft.<br />

• Height: from 2.9m/9’5’’ to 3.1m/10’3’’<br />

Capacities:<br />

• Theatre style individual rooms: 20 – 25<br />

• Theatre style combined rooms: 60 – 200<br />

• Classroom style individual rooms: 15 – 40<br />

• Classroom style combined rooms: 40 – 120<br />

• Boardroom style individual rooms: 12 -15


Banqueting Features<br />

We pride ourselves on our attention to detail, from themed table dressings<br />

to beautiful flower arrangements, to state-of-the-art lighting displays, all<br />

provided by our supportive team of in-house experts.<br />

Our chefs are capable of producing a range of banquets, designing menus<br />

for individual parties. We also have external caterer’s who specialize in<br />

Indian weddings.


Delicious food delivered with a smile<br />

We offer a variety of menus to cater for any event, from formal business<br />

lunches to informal buffets, from mid-meeting snacks to post-event canapés<br />

and everything in between<br />

Our chefs can tailor menus to suit your needs, whether you want an<br />

extravagantly themed banquet or to ensure your guests’ specific dietary<br />

requirements are met without compromising on taste and flair


Testimonials<br />

Nothing pleases us more than the positive feedback we receive from so<br />

many of our clients. Here is a small selection of the thank you messages<br />

we have received:<br />

Experian Ltd – 800 Delegates<br />

I would like to take this opportunity to say what a fantastic operations team you<br />

have at the <strong>hotel</strong>. The Events Manager responsible for our event has been<br />

brilliant and so patient with all the changes. Everything we discussed was filtered<br />

to the right department. The operations team were so helpful and were constantly<br />

on hand for all requests. The Operations Director and Deputy Director were so<br />

professional and assured all our changes and demands were met. I have to say<br />

they were the best <strong>conference</strong> team I have ever worked with. I look forward to<br />

working with you all again!<br />

Joanna Tyler – Operations Director Tyler Events<br />

Banks Sadler Ltd – 800 Delegates<br />

Just wanted to say a BIG thank you to all of you at the <strong>Hilton</strong> Metropole who<br />

worked tirelessly to help us pull off a very successful event last week! The<br />

service, food, planning and implementation were all handled in a most<br />

professional manner and the client and myself are very happy with the outcome.<br />

Saxon Heffernan – Banks Sadler Ltd


Testimonials<br />

National Sales Conference – 800 Delegates<br />

Just writing to say a massive thanks for your help, from a technical point of view<br />

your hospitality was second to none, often in large <strong>hotel</strong>s there is a lack of<br />

quality, speed and enthusiasm. But you guys where all brilliant and helped with<br />

anything asked. You made life so much easier whilst on site and played an<br />

essential part in making this event the great success that it was!<br />

Tim Elliott – Project Manager Reflex Communications Ltd<br />

Computer People – 700 Guests – Annual Awards Dinner<br />

Well, once again, thanks to everyone for hosting us all at our Annual Awards<br />

Ceremony – everyone said it was ‘one of the best’ – again! (It must be<br />

the <strong>hotel</strong>!!) The food was fantastic – please compliment the Chef and his<br />

team. We’ve held our awards at the Met for 3 years now and I am looking<br />

forward to the next time.<br />

Sarah Dawson – Computer People


More rooms, more styles, more choice<br />

• Each of our 1,054 bedrooms provides a haven of calm and comfort<br />

at the end of the business day<br />

• Every room is equipped with high-speed internet access and all the<br />

amenities the modern business traveller expects<br />

• You can choose from a range of rooms including:<br />

• Comfortable Guest rooms<br />

• Stylish Deluxe Rooms<br />

• Spacious Deluxe Plus rooms<br />

• Executive rooms with dedicated Executive Lounge<br />

• Suites with private lounges<br />

• A range of rooms for guests with special needs


<strong>Hilton</strong> Guest Rooms (18 m 2 –23 m 2 )<br />

• Our standard room category.<br />

• Wake up to this comfortable room with high-speed internet access.<br />

• One King or two Twin beds.<br />

• The contemporary room is decorated in rich, warm tones.<br />

• Located in Tower building (lower floors).<br />

• Maximum occupancy: 2 adults.


<strong>Hilton</strong> Deluxe Rooms (18 m 2 –23 m 2 )<br />

• Enjoy your stay in this modern, comfortable room, decorated in warm<br />

orange and sophisticated brown tones.<br />

• The room, located on the higher floors of the <strong>hotel</strong>’s Tower Wing.<br />

• One King, one Queen or two Queen beds.<br />

• The Deluxe category also includes accessible rooms.<br />

• Maximum occupancy: 2 adults.


<strong>Hilton</strong> Deluxe Plus Rooms (30 m 2 –34 m 2 )<br />

• Savour extra space in this spacious room with floor to ceiling windows.<br />

• Located in the <strong>hotel</strong>'s West Wing.<br />

• These rooms are decorated in soft, warm colours and have one King or<br />

two Queen beds.<br />

• Queen Deluxe Plus rooms are an excellent choice for families wishing to<br />

accommodate one room together (max. occupancy: 2 adults & 2 children)<br />

• The Deluxe Plus category also includes accessible rooms.<br />

• Maximum occupancy King Deluxe Plus: 2 adults & 1 child (rollaway bed).


New <strong>Hilton</strong> Superior Rooms (30 m 2 –34 m 2 )<br />

• The new Superior rooms are spacious with a separate working area.<br />

• Located in the <strong>hotel</strong>'s West Wing.<br />

• These rooms are decorated in fresh, bright colours and have one King or two<br />

Queen beds.<br />

• Introducing new furniture and carpets, floor-to-ceiling windows, additional lighting<br />

and new <strong>Hilton</strong> Serenity beds with Serta Sweet Dreams® mattresses.<br />

• For your family’s comfort and security we offer Family Superior rooms with 2<br />

Queen beds plus a sofa bed and more interconnecting rooms.<br />

• Maximum occupancy: 2 adults for King Superior and 4 adults for Queen Superior<br />

and the Superior Family Rooms.


<strong>Hilton</strong> Executive Rooms (22 m 2 – 28 m 2 )<br />

• Complimentary Executive Lounge access with continental breakfast and<br />

refreshments.<br />

• These rooms are decorated in cool, calm tones.<br />

• One King or two Twin beds.<br />

• Luxury bathroom with separate bathtub and shower, superior amenities.<br />

• Located in the <strong>hotel</strong>’s East Wing.<br />

• Maximum occupancy: 2 adults.


<strong>Hilton</strong> Kings Suite (48 m 2 –52 m 2 )<br />

• Enjoy your own personal space of up to 52 m 2 in this stylish suite.<br />

• Located in the <strong>hotel</strong>’s East Wing.<br />

• Complimentary access to our Executive Lounge.<br />

• Bedroom with one King bed, separate living room with sofa and dining<br />

area.<br />

• Luxury bathroom with separate bath and shower and superior amenities.<br />

• Maximum occupancy: 2 adults (plus 1 in rollaway bed).


<strong>Hilton</strong> Octagon Suite (about 67 m 2 )<br />

• Spoil yourself in this luxurious suite with ample space of around 67 m 2.<br />

• Located in the <strong>hotel</strong>’s East Wing.<br />

• Complimentary access to our Executive Lounge.<br />

• Selection of classic or contemporary designs and unique octagonal layout.<br />

• Bedroom with one King bed, separate living and dining room, small office.<br />

• With a large marble bathroom with separate bathtub and shower and a<br />

separate guest toilet these suites provide an extraordinary experience.<br />

• Maximum occupancy: 2 adults (plus 1 in rollaway bed).


<strong>Hilton</strong> P<strong>residential</strong> Suite (90 m 2 )<br />

• The ultimate suite experience: our one of a kind P<strong>residential</strong> suite!<br />

• Located in the <strong>hotel</strong>’s East Wing.<br />

• Complimentary access to our Executive Lounge.<br />

• Spacious bedroom with one King bed, separate living and dining room,<br />

small office – all in traditional British décor and unique octagonal layout.<br />

• Luxury marble bathroom with separate bath and shower amenities and a<br />

separate guest toilet and representative entrance area<br />

• Maximum occupancy: 2 adults (plus 1 in rollaway bed).


<strong>Hilton</strong> Apartments (about 55 m 2 )<br />

• Discover a home from home in this spacious apartment, specially<br />

designed for extended stays.<br />

• Large bedroom with one King or two Queen beds<br />

• Separate fully equipped kitchen (including oven, microwave and dish<br />

washer) and lounge with dining and working area.<br />

• Situated in the <strong>hotel</strong>’s West Wing.<br />

• Living room includes a comfortable sofa, plasma TV and a CD/stereo unit.<br />

• Maximum occupancy: 2 adults (plus 1 in rollaway bed).


Our Bars & Restaurants<br />

With five fabulous restaurants and bars to choose from, we offer something for every<br />

appetite:<br />

Fiamma Restaurant<br />

A taste of the Mediterranean served in a relaxed atmosphere.<br />

Nippon Tuk<br />

Champagne, chic Asian Fusion cuisine and spectacular views from the 23 rd floor.<br />

Caffè Cino<br />

Coffees, pastries and light snacks.<br />

Sports Bar<br />

Refreshing drinks, tasty bar food and live sports screenings.<br />

Lounge Bar<br />

Open all day for light snacks and delicious cocktails.<br />

Or simply choose to dine in the comfort of your room from our extensive in-room menu.<br />

Caffè Cino


Nippon Tuk Restaurant & Bar<br />

• Wow clients with sweeping city views at the <strong>Hilton</strong> <strong>London</strong> Metropole<br />

<strong>hotel</strong>’s 24th-floor Asian Fusion restaurant.<br />

• Enjoy spectacular panoramic views of <strong>London</strong> in glamorous yet relaxing<br />

surroundings.<br />

• Nippon Tuk offers a fun exciting mix of eastern food and drink with a<br />

sophisticated touch.<br />

• Huge lanterns float over the interior of this popular <strong>London</strong> restaurant<br />

decked out in lacquered black and colourful murals.


Fiamma Restaurant<br />

• Sample international cuisine with a Mediterranean flavour at the Fiamma<br />

Restaurant in the <strong>Hilton</strong> <strong>London</strong> Metropole <strong>hotel</strong>.<br />

• Open all day, every day until late in the night for breakfast, lunch and<br />

dinner.<br />

• Start the day with the famous "self-service" <strong>Hilton</strong> Buffet Breakfast .<br />

• From lunchtime into the evening, this restaurant offers caters for<br />

everyone's tastes and provides a place for diners to relax and unwind.


Sports Bar<br />

• Our Sports Bar features large screen plasma screens where guests and<br />

visitors can watch all the latest sporting and news action.<br />

• Enjoy a buzzy yet relaxed and informal atmosphere where you can enjoy<br />

snacks and platters at any time during the day or evening.<br />

• The bar menu includes a large variety of beers, wines and cocktails as<br />

well as great meal deals.<br />

• Last orders for food is 10.30 pm.


Caffè Cino<br />

• Set on the <strong>Hilton</strong> <strong>London</strong> Metropole <strong>hotel</strong>'s ground floor, this informal<br />

<strong>London</strong> café serves Costa coffees, breakfast and all-day light meals.<br />

• Meet colleagues before the <strong>conference</strong> for breakfast or check emails with<br />

wireless internet access from the leather sofas.<br />

• It’s the perfect place to meet delegates or friends before a day of activity,<br />

or to sit and relax afterwards .<br />

• Relax in large, comfortable leather sofas and armchairs and enjoy!


Lounge Bar<br />

• A comfortable area with cosy chairs and sofas - a great place to meet<br />

friends and colleagues for a morning coffee, lunchtime snack or afternoon<br />

tea.<br />

• At night, candlelight sets a more intimate mood for pre-theatre cocktails or<br />

a coffee liqueur digestif.<br />

• This modern <strong>London</strong> bar serves late-night platters for guests seeking a<br />

nightcap and a bite to eat.<br />

• The bar area is open late for <strong>hotel</strong> residents.


Places to relax<br />

• Tone up and wind down in our LivingWell Health Club,<br />

with complimentary access for all <strong>hotel</strong> residents.<br />

• Swim in our beautiful 12.5m pool.<br />

• Enjoy a session in the sauna or steam room.<br />

• Work-out in the fitness suite.<br />

• Indulge at Contrasti, our on-site hair and beauty salon.<br />

• Pick up a souvenir at our gift shop, Journey’s Friend.<br />

• Or spoil someone with stunning flowers and delicious chocolates from our<br />

shop Fitzroy’s of <strong>London</strong>.


Recent refurbishment projects<br />

2010:<br />

• £1.8 m refurbishment of bedrooms, lift lobbies and corridors in the <strong>hotel</strong>’s West<br />

Wing (floors 11-13, March – June 10)<br />

2009:<br />

• £400 k function suites refurbishment (new carpets, paint, wall fittings)<br />

• £1 m investment in mechanical plant & back of house support systems<br />

• £200 k refurbishment of Executive Lounge corridor and lift lobby (May 09)<br />

2008:<br />

• £500 k investment in new 34” large screen digital plasma TV’s in all bedrooms<br />

• £2.2 m refurbishment of 157 Deluxe rooms (completed August 2008)<br />

• Plasma screens throughout the <strong>hotel</strong> to direct guests and delegates


Recent Industry Awards<br />

2010:<br />

• Business Destinations Magazine – “Best Hotel for Meetings, Incentives,<br />

Conferences & Events [M.I.C.E] 2010 (UK)”<br />

2009:<br />

• Business Travel Magazine Reader Poll – "Best Business Hotel Chain in<br />

Europe 2009" and "Best Business Hotel Chain in the UK 2009“<br />

2008:<br />

• C&IT Magazine Reader Poll – '2nd Best UK C&E venue'<br />

• British Travel Awards – Best Business Hotel Chain<br />

2007:<br />

• Hotel Club Awards – Best Hotel in England


<strong>Hilton</strong> HHonors ® Event Bonus Programme<br />

• Receive <strong>Hilton</strong> HHonors ® Points and Airline Miles for events held at any<br />

<strong>Hilton</strong> Worldwide <strong>hotel</strong> and resorts around the world.<br />

• Redeem your points at more than 3,000 <strong>Hilton</strong> Worldwide <strong>hotel</strong>s and<br />

resorts for your next holiday or event.<br />

• Spend at least US $1,000 on your event to qualify and earn<br />

- 1 HHonors ® bonus point and 1 airline mile per U.S. dollar spent or<br />

- 1.5 HHonors ® bonus point per U.S. dollar spent<br />

• More than 50 airline partners participate in the Event Bonus Programme.


Environmental Impact Reduction<br />

• Our dedicated, in-house environmental committee ensures we’re making<br />

the right sort of impact on green issues.<br />

• The <strong>Hilton</strong> <strong>London</strong> Metropole has contributed towards the UK division of<br />

<strong>Hilton</strong> Worldwide becoming the first <strong>hotel</strong> company to be awarded the<br />

Carbon Trust Standard. This recognises <strong>Hilton</strong>’s continued commitment to<br />

reduce our carbon footprint in the UK by 15% in the last four years.<br />

In the past year we’ve saved:<br />

• 1,119,379 Kwh electricity (- 6.8%)<br />

• 13,676 m 3 water (- 10.1%)<br />

• 156.89 tonnes of waste to landfill (- 17.7%)<br />

• 44.1 tonnes less Glass sent to landfill and recycled instead (- 23.0%)


For further information<br />

Call: +44 (0)20 7402 4141<br />

Email: sales.londonmet@hilton.com<br />

Visit: hiltonlondonmet.com<br />

hilton.co.uk/londonmet<br />

<strong>Hilton</strong> <strong>London</strong> Metropole, 225 Edgware Road, <strong>London</strong>, W2 1JU

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