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Thousands of happy delegates this year, and counting… We’ve had a busy year at Hilton London Metropole. As one of Europe's biggest and best-connected hotel and conference centres, we have quite a reputation to uphold. We may have won awards for our services, space and flexibility but, as they say in Theatreland, you’re only as good as your last review. So we’ve collected together some recent testimonials from the hundreds of clients for whom we’ve helped host and organise conferences and events throughout the year. We endeavour to continue providing our clients with the finest facilities, service and support to retain our reputation as one of London’s biggest and best hotels for conferences and events. High street giant HMV held their two-day games conference, showcase and awards ceremony here. After presentations, games trials and a gala dinner serenaded by Amy Winehouse, HMV’s events manager sang our praises: “The event was very good. The facilities at the hotel are excellent and delegates were particularly impressed with the food. I’m very happy.” Accenture also hosted a two-day conference with us, inviting 900 delegates. “It was an outstanding success,” their events organiser ventured. “Your attention to detail over all requests, especially the numerous breakouts and the team activities, was fantastic. Accenture were delighted.” As well as our experienced C&B Guest Services Managers, our talented team of chefs have received plenty of praise this year at the Hilton London Metropole. The Comedians’ Golfing Society, chipped in with “Thank you, thank you, thank you for everyone’s help at our event. The food was wonderful and everything was as promised and nothing appeared too much trouble.” Computer People were powerfully enthusiastic about their awards dinner: “Everyone said it was ‘one of the best’ – again! (It must be the hotel!). The food was fantastic – please compliment the chef and his team. We’ve held our awards at the Met for 3 years now and I am looking forward to the next time.” 1 Contents Back Forward
A breath of fresh air At Hilton London Metropole, regular refreshment doesn’t just mean keeping delegates topped up with tea and coffee. With thousands of corporate guests visiting the hotel each year, we like to ensure our facilities always look their best. and luxurious linens to make every waking – and sleeping – moment a pleasure. We’ve also refurbished our conference and banqueting suites to the tune of £500,000, making it a joy to present the most up-to-date facilities. All meetings great and small It’s our aim to make your meetings more efficient, eco-friendly and personalised, in sophisticated, media-ready boardrooms and multi-purpose rooms, while providing a service that inspires guests and respects the environment. That’s why we’ve invested £2 million to create vibrant new interiors for our Deluxe guestrooms, introducing new furniture Pop-up and smell the coffee And whether you’re staying with us for business or pleasure, you’ll now enjoy Wi-Fi access in most of our bedrooms. Caffè Cino now has three PC terminals for you to catch up with emails over a fresh coffee, pastry or tasty snack. Pop along to our informal café beside the lobby and watch the world go by as you surf the world wide web. We may be famous for hosting 3,000-delegate events and black-tie banquets for 1,000, but that doesn’t mean our smaller meeting clients receive any less attention. Hilton London Metropole has the capacity to run 30 sessions simultaneously throughout our 40 meeting and conference rooms, supported by our team of events managers, A/V experts and enthusiastic chefs. It’s now even easier for meeting organisers to make multiple guest and meetings reservations 24/7 with Guest List Manager. Giving you access to a Personalised Online Group web page, you can book directly while accessing and sharing customised information with your attendees. For further information on hosting small meetings at Hilton London Metropole, visit hiltonlondonmet.com 2 Contents Back Forward
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