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Quality <strong>Health</strong> care Services<br />

in Public <strong>Health</strong> Institutions<br />

<strong>Govt</strong>. <strong>of</strong> <strong>Gujarat</strong><br />

Dr J L Meena<br />

State Quality Assurance Officer<br />

Commissionerate <strong>of</strong> <strong>Health</strong> <strong>and</strong><br />

<strong>Family</strong> <strong>Welfare</strong><br />

G<strong>and</strong>hinagar (<strong>Gujarat</strong>)


What is Quality<br />

“Right work at the right time at the right place for<br />

the right Client by the right person”.


Quality Assurance - components<br />

Two main components <strong>of</strong> Quality Assurance<br />

• Quality Assessment<br />

• Quality Improvement<br />

Quality assessment:<br />

– Supervisors to identify the gaps in performance <strong>of</strong><br />

PHC/CHC MOs <strong>and</strong> other staff.<br />

Quality improvement:<br />

– Reducing the identified performance gaps.


QA Checklists<br />

Six QA checklists developed <strong>and</strong> introduced at<br />

district management level<br />

Form I Facility Readiness (INPUT)<br />

Form II Quality <strong>of</strong> services provided. From records<br />

(PROCESS)<br />

Form III Quality <strong>of</strong> F.P services provided.<br />

Observed (PROCESS)<br />

Form IV Maternal <strong>and</strong> newborn care services.<br />

Records & Observed (PROCESS)<br />

Form V Trend <strong>of</strong> number <strong>of</strong> services provided<br />

Record (OUTPUT)<br />

Form VI Summary report. Scores based on check<br />

list 1-5


Quality Assurance- Process flow<br />

QA applies broadly to an entire cycle <strong>of</strong> tasks to<br />

improve the quality <strong>of</strong> care.<br />

Problem identification<br />

Verification <strong>of</strong> the problem<br />

Identification <strong>of</strong> what is correctable<br />

Initiation <strong>of</strong> improvements<br />

Continual review to assure that identified problems<br />

have been adequately corrected<br />

No further problems in the process <strong>of</strong> service delivery


QIP Strategy Dahod District<br />

Quality Assurance (QA) Program Implementation Process<br />

National Consultation<br />

State Level Consultation<br />

District Level Training, Facility MOs Orientation<br />

Quarterly visits by QAG team to PHCs/CHCs & Follow-up


Comparison <strong>of</strong> Quality Assessment between<br />

Baseline to QA 3 rd visits, Dahod<br />

Total Scores <strong>of</strong> QA Inputs Achieved by Each Facility (N=13)<br />

Baseline Survey<br />

3rd quarter visit<br />

Grade D<br />

8%<br />

Grade A<br />

0%<br />

Grade B<br />

8%<br />

Grade C<br />

0% Grade D<br />

0%<br />

Grade C<br />

84%<br />

2nd quarter visit<br />

Grade B<br />

23%<br />

Grade C<br />

0%<br />

Grade D<br />

0%<br />

Grade B<br />

46%<br />

Grade A<br />

54%<br />

Score<br />

A =76+%<br />

B = 51-75%<br />

C = 26-50%<br />

D =1-25%<br />

Grade A<br />

77%


Percent<br />

Change in QA Scores (Input)<br />

Baseline to 3rd QA Visit, Dahod*<br />

100<br />

90<br />

80<br />

70<br />

60<br />

50<br />

40<br />

30<br />

20<br />

10<br />

0<br />

Devgarh Baria ©<br />

Piplod ©<br />

B<strong>and</strong>iwar<br />

Bordi<br />

Garwada ©<br />

Kanjeta<br />

Mirakhedi<br />

Jesawada<br />

Gagardi<br />

Timarda<br />

Pethapur ©<br />

Gamdi<br />

Dungar<br />

Limkheda ©<br />

Vansiya<br />

Chhaparwada<br />

Fatepura ©<br />

Baseline QAG-I QAG-II QAG-III<br />

“*” Score based on presence <strong>of</strong> 85 items/facilities<br />

M<strong>and</strong>or<br />

Margala<br />

Sevaniya


Percent<br />

100<br />

90<br />

80<br />

70<br />

60<br />

Change in QA Scores (Process & Output)<br />

Baseline to 3rd QA Visit, Dahod*<br />

50<br />

40<br />

30<br />

20<br />

10<br />

0<br />

Gagardi<br />

B<strong>and</strong>iwar<br />

Devgarh Baria ©<br />

Bordi<br />

Mirakhedi<br />

Jesawada<br />

Timarda<br />

Piplod ©<br />

Fatepura ©<br />

Limkheda ©<br />

Garwada ©<br />

Kanjeta<br />

Pethapur ©<br />

Dungar<br />

Chhaparwada<br />

Vansiya<br />

Sevaniya<br />

Gamdi<br />

M<strong>and</strong>or<br />

Margala<br />

Baseline QA-O1 QA-O2 QA-O3<br />

“*” Score based on 34 indicators<br />

After the Success <strong>of</strong> Pilot project, we decided to implement in all districts <strong>of</strong> <strong>Gujarat</strong>


QIP Implementation Process in all Districts<br />

QIP One Day Orientation workshop for State, Regional & District<br />

level <strong>of</strong>ficers. (3 Batches Total Participants- 128)<br />

QIP Two Day Orientation workshop for ADHO <strong>and</strong> BHOs<br />

(7 Batches Total Participants- 263)<br />

District Level QIP Two Day Orientation workshop for District QA Team And Block<br />

QA Team (Batches-25 Total Participants-628)<br />

District Level QIP One Day Orientation workshop for MO PHC & CHC Superintendents<br />

(Batches-25 Total Participients-1275)<br />

Select Facilities & Prepared visit plan By District QA Team & Block QA Team<br />

District QA Team Visit CHCs & FP Camps<br />

Block QA Team Visit PHCs<br />

Prepared Action Taken Report & MIS Report<br />

Prepared Action Taken Report & MIS Report<br />

QAG Group Meeting with CDHO & DDO <strong>and</strong> finalized the Action Taken Report <strong>of</strong> District<br />

<strong>and</strong> Send to the Region <strong>and</strong> the State


DQAG TEAM PLAN<br />

1. CDHO + RCHO + DPHN(MCH)<br />

2. ADHO + DLO + DIECO + EMO<br />

3. CDMO + ADHO + DPHN(FP)<br />

4. RCHO + DTO + Principal (TC)<br />

BLOCK QAG TEAM PLAN<br />

1. BHO + BIECO + Block PHN


QAG Visit Schedule<br />

S.<br />

no.<br />

Name <strong>of</strong> CHC<br />

Date <strong>of</strong> visit<br />

(Jan 07)<br />

Date <strong>of</strong> Visit<br />

(Feb 07)<br />

Date <strong>of</strong> Visit<br />

(March 07)<br />

1 Garbada 2 nd Jan 07<br />

2 Pethapur 9 th Feb 07<br />

3 Limkheda 6 th March 07<br />

4 Fatepura 9 th Jan 07<br />

5 Dev. Bariya 20 th March<br />

07<br />

6 Piplod 16 th Feb 07


DQAG Monthly Meeting<br />

S.<br />

No.<br />

Type <strong>of</strong> meeting Jan 07 Feb 07 March 07<br />

1 ADHO + BHOs<br />

(Monthly Meeting)<br />

2 CDHO + QAG<br />

Members (Monthly<br />

Meeting)<br />

3 DDO, RDD + QAG<br />

Members (Quarterly<br />

Meeting)<br />

26th Jan 07 23rd Feb 07 23rd March 07<br />

31st Jan 07 27th Feb 07 27th March 07<br />

… … 30 th March 07<br />

4 CHC superintendents<br />

& PHC Medical <strong>of</strong>ficers<br />

(Monthly Meeting)<br />

2nd Feb 07 2nd March 07 6 th March 07


Action taken report Form no:-2<br />

S.N.<br />

Name <strong>of</strong> PHC/CHC<br />

Action point A: STAFF AND<br />

TRAINING<br />

1 Gangardi • Required BEmoC training for MO<br />

PHC.<br />

• Pharmacist post filled as soon as<br />

possible or regularized deputation <strong>of</strong><br />

pharmacist.<br />

• Required practical training to LT for<br />

RTI/STI.<br />

Identified the problem by QA Team<br />

Action Point B: INFRASTRUCTRE NEEDS<br />

• Required repairing <strong>of</strong> windows, maintenance<br />

beds, signboard for clinic time.<br />

• Required repairing <strong>of</strong> PHC vehicle.<br />

• Required signboard for ambulance charges,<br />

suggestion box & solid waste containers in each<br />

room.<br />

• Required well marked signboard exhibiting<br />

clinic timings <strong>and</strong> all the services providing by<br />

this center.<br />

2 Jesabada • Required BEmoC training for MO<br />

PHC.<br />

• Pharmacist post filled as soon as<br />

possible or regularized deputation <strong>of</strong><br />

pharmacist.<br />

• Required practical training to LT for<br />

RTI/STI.<br />

• Staff nurse also required training for<br />

RTI/ STI.<br />

• Required repairing <strong>of</strong> windows, cleanness,<br />

painting, <strong>and</strong> signboard for clinic time.<br />

• Required repairing <strong>of</strong> PHC Residence<br />

quarters.<br />

• Required signboard for ambulance charges,<br />

suggestion box & solid waste containers in each<br />

room.<br />

• Required well marked signboard exhibiting<br />

clinic timings <strong>and</strong> all the services providing by<br />

this center.


Action Taken Report Form:-3<br />

During 1 st QAG Meeting<br />

Name <strong>of</strong><br />

Facilities<br />

Problem identified by QAG during their<br />

visit at the facility<br />

Who will take action to<br />

sort out the problem<br />

(CDHO/DDO)/RDD/<br />

State ?<br />

What Action has been taken to sort out<br />

the problem ?<br />

Gangardi<br />

• Required BEmoC training for MO<br />

PHC.<br />

• Pharmacist post filled as soon as<br />

possible or regularized deputation<br />

<strong>of</strong> pharmacist.<br />

• Required practical training to LT<br />

for RTI/STI.<br />

CDHO/DDO<br />

1. Organized BEmoC & RTI Training to<br />

MO & staff nurse.<br />

2. Take permission from higher<br />

level for Pharmacist post fulfilled.<br />

3. Organized RTI/STI Practical<br />

training to LT.<br />

Jesabada<br />

• Required BEmoC training for MO<br />

PHC.<br />

• Pharmacist post filled as soon as<br />

possible or regularized deputation<br />

<strong>of</strong> pharmacist.<br />

• Required practical training to LT<br />

for RTI/STI.<br />

• Staff nurse also required training<br />

for RTI/ STI.<br />

CDHO/DDO<br />

1. Organized BEmoC & RTI Training to<br />

MO & staff nurse.<br />

2. Take permission from higher<br />

level for Pharmacist post fulfilled.<br />

3. Organized RTI/STI Practical<br />

training to LT.


Action Taken Report Form:-4<br />

During 2 nd onward QAG Meeting<br />

Name<br />

Of<br />

Facility<br />

What problems were<br />

identified in the last visit<br />

What decision had been<br />

taken in last time<br />

Who had taken<br />

action to sole<br />

the problem ?<br />

Has the problem<br />

been solved?<br />

Yes/No<br />

If No, Action<br />

required?<br />

Gangardi<br />

• Required BEmoC<br />

training for MO PHC.<br />

• Pharmacist post filled<br />

as soon as possible or<br />

regularized deputation<br />

<strong>of</strong> pharmacist.<br />

• Required practical<br />

training to LT for<br />

RTI/STI.<br />

1.Organized BEmoC &<br />

RTI Training to MO &<br />

staff nurse.<br />

2.Take permission from<br />

higher level for<br />

Pharmacist post<br />

fulfilled.<br />

3. Organized RTI/STI<br />

Practical training to LT.<br />

CDHO/DDO Yes …<br />

Jesabada<br />

• Required BEmoC<br />

training for MO PHC.<br />

• Pharmacist post<br />

filled as soon as<br />

possible or<br />

regularized deputation<br />

<strong>of</strong> pharmacist.<br />

• Required practical<br />

training to LT for<br />

RTI/STI.<br />

• Staff nurse also<br />

required training for<br />

RTI/ STI.<br />

1. Organized<br />

BEmoC &RTI Training<br />

to MO & staff nurse.<br />

2. Take permission<br />

from higher level for<br />

Pharmacist post<br />

fulfilled.<br />

3. Orgenized RTI/STI<br />

Practical training to LT.<br />

CDHO/DDO Yes …


N=72<br />

INPUT GRADING Base Line<br />

C<br />

38%<br />

A<br />

15%<br />

B<br />

47%<br />

N=462<br />

C<br />

27%<br />

INPUT GRADING 1st Visit<br />

D<br />

1%<br />

A<br />

18%<br />

A 76-100%<br />

B 51-75%<br />

C 26-50%<br />

D 0-25%<br />

B<br />

54%<br />

A 76-100%<br />

B 51-75%<br />

C 26-50%<br />

D 0-25%<br />

TOTAL (P+O) GRADING Base Line<br />

B<br />

0% C<br />

3%<br />

TOTAL (P+O) GRADING 1st Visit<br />

B<br />

0% C<br />

8%<br />

N=462<br />

N=72<br />

D<br />

97%<br />

A 76-100%<br />

B 51-75%<br />

C 26-50%<br />

D 0-25%<br />

D<br />

92% A 76-100%<br />

B 51-75%<br />

C 26-50%<br />

D 0-25%<br />

Note: Grade Based on the Quality Checklist


Amareli-BL<br />

Amareli-1st<br />

Surndranagar-BL<br />

Surndranagar-1st<br />

An<strong>and</strong>-BL<br />

An<strong>and</strong>-1st<br />

P'Mahal-BL<br />

P'Mahal-1st<br />

Patan-BL<br />

Patan-1st<br />

Ahmedabad-BL<br />

Ahmedabad-1st<br />

Rajkot-BL<br />

Rajkot-1st<br />

SK-BL<br />

SK-1st<br />

BK-BL<br />

BK-1st<br />

Junagadh-BL<br />

Junagadh-1st<br />

Baroda-BL<br />

Baroda-1st<br />

Porb<strong>and</strong>ar-BL<br />

Porb<strong>and</strong>ar-1st<br />

Narmada-BL<br />

Narmada-1st<br />

Valsad-BL<br />

Valsad-1st<br />

Kutch-BL<br />

Kutch-1st<br />

10<br />

13<br />

11<br />

11<br />

10<br />

13<br />

10<br />

8<br />

25<br />

25<br />

21<br />

21<br />

25<br />

38<br />

33<br />

33<br />

50<br />

50<br />

45<br />

50<br />

50<br />

50<br />

50<br />

45<br />

41<br />

38<br />

42<br />

56<br />

57<br />

38<br />

67<br />

70<br />

50<br />

100<br />

33<br />

80<br />

75<br />

50<br />

100<br />

100<br />

100<br />

100<br />

38<br />

71<br />

79<br />

40<br />

67<br />

54<br />

50<br />

50<br />

50<br />

50<br />

50<br />

50<br />

50<br />

50<br />

55<br />

38<br />

33<br />

11<br />

33<br />

33<br />

25<br />

25<br />

25<br />

15<br />

20<br />

10<br />

13<br />

7<br />

11<br />

5<br />

Quality Assessment – Base line & 1 st visit<br />

District wise Distribution <strong>of</strong> Total Scores <strong>of</strong> QA Inputs<br />

100%<br />

90%<br />

80%<br />

70%<br />

60%<br />

50%<br />

40%<br />

30%<br />

20%<br />

10%<br />

0%<br />

Grade A Grade B Grade C Grade D


An<strong>and</strong>-BL<br />

An<strong>and</strong>-1st<br />

Amareli-BL<br />

Amareli-1st<br />

Junagadh-BL<br />

Junagadh-1st<br />

P'Mahal-BL<br />

P'Mahal-1st<br />

Porb<strong>and</strong>ar-BL<br />

Porb<strong>and</strong>ar-1st<br />

Patan-BL<br />

Patan-1st<br />

Surndranagar-BL<br />

Surndranagar-1st<br />

BK-BL<br />

BK-1st<br />

SK-BL<br />

SK-1st<br />

Baroda-BL<br />

Baroda-1st<br />

Ahmedabad-BL<br />

Ahmedabad-1st<br />

Kutch-BL<br />

Kutch-1st<br />

Narmada-BL<br />

Narmada-1st<br />

Rajkot-BL<br />

Rajkot-1st<br />

Valsad-BL<br />

Valsad-1st<br />

Quality Assessment – Base line & 1 st visit<br />

District wise Distribution <strong>of</strong> Total Scores <strong>of</strong> QA Process & Output<br />

100%<br />

90%<br />

80%<br />

70%<br />

60%<br />

50%<br />

40%<br />

30%<br />

20%<br />

10%<br />

0%<br />

Grade A Grade B Grade c Grade D


25<br />

50<br />

25<br />

Surndranagar-BL<br />

15<br />

40<br />

45<br />

Surndranagar-1st<br />

100<br />

An<strong>and</strong>-BL<br />

25<br />

38<br />

38<br />

An<strong>and</strong>-1st<br />

50<br />

50<br />

P'Mahal-BL<br />

38<br />

38<br />

25<br />

P'Mahal-1st<br />

50<br />

50<br />

Rajkot-BL<br />

13<br />

75<br />

13<br />

Rajkot-1st<br />

100<br />

Junagadh-BL<br />

20<br />

70<br />

10<br />

Junagadh-1st<br />

100<br />

Porb<strong>and</strong>ar-BL<br />

50<br />

42<br />

8<br />

Porb<strong>and</strong>ar-1st<br />

100<br />

Narmada-BL<br />

50<br />

50<br />

Narmada-1st<br />

100<br />

Kutch-BL<br />

54<br />

41<br />

Kutch-1st<br />

Quality Assessment –District wise change<br />

100%<br />

90%<br />

80%<br />

70%<br />

60%<br />

50%<br />

40%<br />

30%<br />

20%<br />

10%<br />

0%<br />

Grade A Grade B Grade C Grade D


Quality Assessment Field Visit Change During Base<br />

Line & 1 st Visit in <strong>Gujarat</strong>.<br />

GENERAL INDICATORS-1<br />

Field visit Field visit<br />

N = 72 (%) N=462 (%)<br />

PHC/CHC painted <strong>and</strong> looks clean (QB2b) 69 78<br />

A well marked signboard exhibiting clinic timings <strong>and</strong> all<br />

the services provided by this center – placed at the front<br />

entrance <strong>of</strong> facility (QB4)<br />

46 51<br />

Waiting area has benche(s) in the shade (QB1) 96 90<br />

Availability <strong>of</strong> drinking water for clients (B3a) 74 79<br />

Toilets for client have water <strong>and</strong> at least one is only for<br />

women (QB5)<br />

Labour room, exam room <strong>and</strong> OT is covered to ensure<br />

privacy (QC14)<br />

At least one ANM/Staff nurse available in 8 hourly duty<br />

round the clock (QA5)<br />

Any times in the previous quarter used PHC/CHC vehicle<br />

to refer EmOC cases to higher facility (QI5)<br />

44 50<br />

56 50<br />

65 96<br />

33 15


Quality Assessment Field Visit Change During Base<br />

Line & 1 st Visit in <strong>Gujarat</strong>.<br />

GENERAL INDICATORS-2<br />

Field visit Field visit<br />

N = 72 (%) N=462 (%)<br />

Only for CHC Functioning phone (public or private) available<br />

(QB11)<br />

44 72<br />

BP apparatus <strong>and</strong> stethoscope in working order (QC1) 83 90<br />

Sahli’s Heamoglobinometer in working condition to be used for<br />

measuring Hb with fresh N/10 HCL solution (QE2)<br />

79 82<br />

No cobwebs in the Facilities (QB3b) 83 66<br />

No Dust in mini OT or OT (QB3d) 42 38<br />

All occupied beds mattresses have rubber cover <strong>and</strong> sheet<br />

(QB3e)<br />

33 43<br />

Solid waste containers in each room (QB3c) 49 54<br />

Some form <strong>of</strong> emergency lighting available in working condition<br />

(QB6)<br />

A locked suggestion box in main waiting area – key with MO <strong>and</strong><br />

is opened on day <strong>of</strong> visit (QB7)<br />

49 53<br />

38 35<br />

Proper arrangements for segregation <strong>of</strong> waste (QB8) 54 64


Quality Assessment Field Visit Change During Base<br />

Line & 1 st Visit in <strong>Gujarat</strong>.<br />

MCH INPUT INDICATORS-1<br />

Field visit<br />

N = 72 (%)<br />

Field visit<br />

N=462 (%)<br />

ONLY for CHCs Gynecologist available on call 24 hrs<br />

(QA6a)<br />

15 23<br />

ONLY for CHCs Anesthetist on call 24 hrs (QA6b) 7 17<br />

A MO is trained in EmOC (QA1b) 24 37<br />

Oxygen cylinder with tubing <strong>and</strong> nasal masks available in<br />

working order (QC13)<br />

44 34<br />

Autoclave/sterilizer in working condition (QC3) 72 73<br />

Delivery kit contains at a minimum all <strong>of</strong> the following sterile<br />

articles: a) scissor/blades, b) cord ties/clamps <strong>and</strong> c) two cord<br />

clamping forceps (QC4)<br />

Sterile Episiotomy tray – containing a) scissors, b) needle<br />

holder, c) sterile needles <strong>and</strong> d) sterile self dissolving suture<br />

thread/chromic cat-gut (QC11)<br />

54 65<br />

47 58


Quality Assessment Field Visit Change During Base Line & 1 st<br />

Visit in <strong>Gujarat</strong>.<br />

MCH INPUT INDICATORS-2<br />

Field<br />

visit<br />

N = 72<br />

(%)<br />

Field visit<br />

N=462 (%)<br />

Both Normal Delivery & Newborn care guideline available at<br />

proper place (QD4 & QD5)<br />

IEC materials displayed at proper place for STI/ RTI, FP, EmOC<br />

(QD6)<br />

Pediatric resuscitation kit – pediatric self-inflating Ambu bag &<br />

Newborn mucus extractor or bulb syringe (QC8)<br />

28 46<br />

24 52<br />

14 31<br />

Infant weighing scales in working order (QC2) 78 85<br />

Room heater/ radiant baby warmer/Warm blankets (QC7) 18 25<br />

Inj Gentamycin (for Newborn Sepsis) (QE23) 81 89<br />

Sterile urinary catheter – 12 Fr. or smaller 14 Fr, 16 Fr (QC10) 54 46<br />

Cap. Nifidipine available (QE24) 33 20<br />

Inj. Magnesium sulphate for eclampsia available (QE27) 13 14<br />

Plasma exp<strong>and</strong>er –5 bottles e.g. heamaxcyl available (QE31) 6 12


Quality Assessment Field Visit Change During Base<br />

Line & 1 st Visit in <strong>Gujarat</strong>.<br />

MCH PROCESS & OUTPUT INDICATORS<br />

Field<br />

visit<br />

N = 72<br />

(%)<br />

≥ 60 ANC women in last 3 month (QG1) 46 34<br />

Any ANC women with BP greater than 130/90 in last 3months (QI1) 35 29<br />

Any ANC women receiving RPR test for syphilis in past 3 months (QG2) 0 2<br />

Field<br />

visit<br />

N=462<br />

(%)<br />

ANC cards available <strong>and</strong> filled (QF6) 57 68<br />

LR <strong>and</strong> conducted ≥ 10 deliveries in past 3 months (QB10, I2 & K9) 58 34<br />

Any delivery conducted in night (8 pm to 8 am). (QI3) 50 39<br />

Delivery records show normal deliveries <strong>and</strong> complications (QF7) 74 62<br />

No baby in ward was breastfed within 1/2 hour, nothing on cord, given OPV<br />

(QJ 1-4)<br />

Any low birth weight babies (birth weight less than 2.5 kg) that stayed at<br />

facility for 24hrs observation in the past 3 months (QI4)<br />

15 17<br />

43 24<br />

PNC for women <strong>and</strong>/or newborns within 6 weeks <strong>of</strong> delivery (QK11) 47 37


Quality Assessment Field Visit Change During Base<br />

Line & 1 st Visit in <strong>Gujarat</strong>.<br />

Field visit Field visit<br />

<strong>Family</strong> Planning indicator-1<br />

N = 72 (%) N=462 (%)<br />

IUD cards – available <strong>and</strong> filled for follow-up (QF3) 33<br />

50<br />

Sterilization forms available <strong>and</strong> filled for follow-up/refusal<br />

reasons (QF4)<br />

Any IUD users returned for removal after completion <strong>of</strong> 3<br />

yrs in the past 3 months (QK6)<br />

Any IUD acceptors screened for RTI/STI with a lab test in<br />

the past 3 months (QG4)<br />

46<br />

29<br />

0<br />

67<br />

42<br />

4<br />

FW Records show OCP usage <strong>and</strong> new accepted (QF2) 57<br />

67<br />

Any clients who have continued using oral Pills for more<br />

than 1 yr in the past 3 months (QK5)<br />

60<br />

62


Quality Assessment Field Visit Change During Base<br />

Line & 1 st Visit in <strong>Gujarat</strong>.<br />

Field visit Field visit<br />

<strong>Family</strong> Planning indicator-2<br />

N = 72 (%) N=462 (%)<br />

At least 3 temporary methods & EC pills ALL are available<br />

(QE12-15)<br />

3 laparoscopes or observed disinfected for ≥ 20 mins (QH1)<br />

Surgeon wore sterile gloves before each operation (QH9)<br />

Surgeon <strong>and</strong> nurses wore masks over nose <strong>and</strong> mouth during<br />

surgery (QH10)<br />

Pre-operative clinical screening for all clients (QH5)<br />

35<br />

Not<br />

Observed<br />

Not<br />

Observed<br />

Not<br />

Observed<br />

Not<br />

Observed<br />

62<br />

Not<br />

Observed<br />

Not<br />

Observed<br />

Not<br />

Observed<br />

Not<br />

Observed


Quality Assessment Field Visit Change During Base<br />

Line & 1 st Visit in <strong>Gujarat</strong>.<br />

Field visit Field visit<br />

RTIs/STIs indicator<br />

N = 72 (%) N=462 (%)<br />

MO <strong>and</strong> Lab tech. Both are trained for RTI/STI (QA1c &<br />

A4)<br />

An FHS/FHW/Staff nurse trained for pelvic examination &<br />

per speculum examination (QA2)<br />

LABORATORY Reagents like:- gram staining, KOH<br />

solution, pH test strips, RPR (Rapid plasma reagent) kits<br />

(for: syphilis) ALL are available (QE3-E6)<br />

18<br />

33<br />

0<br />

13<br />

37<br />

5<br />

Any RTI/STI Cases treated in past 3 months (QG5 & K2) 35 32<br />

≥ 25 RTI/STI cases were treated in last 3 months (QG5 &<br />

K2)<br />

Any partners <strong>of</strong> primary cases <strong>of</strong> STI/RTI also received<br />

treatment in the past 3 months (QG6 & K3)<br />

Any Urethral /Vaginal Swabs Tested for STI in past 3 month<br />

(QG8 & QK1)<br />

14<br />

14<br />

3<br />

11<br />

18<br />

7<br />

HIV Test kit available (QE11) 0 2


After this the process for accreditation <strong>of</strong> Our<br />

District Hospitals & Medical Colleges was started


Start but not the end……<br />

a new beginning

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