BadgerCare Plus & Medicaid SSI Provider Manual - Group Health ...

BadgerCare Plus & Medicaid SSI Provider Manual - Group Health ... BadgerCare Plus & Medicaid SSI Provider Manual - Group Health ...

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BadgerCare Plus & Medicaid SSI Provider Manual - GHC of Eau Claire May 2012 SECTION 9 –AUTHORIZATION GUIDELINES Authorization for services does not guarantee payment for services. Payment for services is dependent on other non-medical criteria such as the benefits associated with a member’s specific plan and eligibility issues. Authorization guidelines must be followed even if GHC is secondary to another insurance plan, including Medicare. Retroactive event authorizations for services will not be granted unless there is a compelling reason for consideration. At no time will a retroactive event authorization be approved for a time span greater than two weeks prior to the receipt date. Authorization forms are located in Appendix A of this manual. Behavioral Health authorization forms are located in Appendix B of this manual. All Facility Admissions Prior authorization is required for all facility admissions including: non-emergent hospital admissions rehabilitation facility admissions skilled nursing facility admissions sub-acute care admissions behavioral health admissions swing bed admissions Additional clinical information may be needed to assess length of stays that are prolonged after the initial length of stay authorization approval (Concurrent Review). Use the ‘Notification Request for Admission Form’ located in Appendix A. For Emergency Admissions, next business day notification and notification of discharge date at time of discharge are required. Additional clinical information may be needed to assess length of stays that are prolonged after the initial length of stay authorization approval (Concurrent Review). Use ‘Notification Request for Admission Form’ located in Appendix A. Alternative Medicine Services Alternative medicine specialists including massage therapists, acupuncturists, and/or herbal therapists are noncovered benefits for all plans. No services will be authorized or paid for. Behavioral Health & Alcohol and Other Drug Abuse (AODA) The behavioral health and AODA service areas of GHC are referred to as Region 1 and Region 2. When a primary care provider or a member themselves, determines that behavioral health or AODA services (either inpatient or outpatient) are needed, they must adhere to the following: Region1 services are for BadgerCare Plus members who reside in the counties of Barron, Chippewa and Eau Claire. These services are provided directly by Omne Clinic, Inc. who can be reached at (800) 847-2144 to schedule services. Region 2 services are for BadgerCare Plus members who reside outside of Barron, Chippewa and Eau Claire counties and all GHC commercial and Medicaid SSI members. These services are not provided directly by Omne. Members and the providers who serve them should contact Group Health Cooperative’s Health Management Department at (800) 218-1745 for all authorization and referral needs. [52]

BadgerCare Plus & Medicaid SSI Provider Manual - GHC of Eau Claire May 2012 No authorization is required for the first six visits (counting the initial evaluation) for outpatient mental health and/or AODA counseling. Authorization is required prior to any: o Day Treatment, o In-Home Therapy (including autism) o Inpatient and/or partial inpatient hospitalization Use the appropriate Behavioral Health Authorization Form(s) located in Appendix B. Ambulance Transportation Prior authorization is required for ambulance transportation (both air & ground) that is not due to an emergency, prior to the scheduling of the transfer. Use the ‘Request for Service Event Authorization Form’ located in Appendix A. Non-Emergent Surgeries and Procedures Prior authorization is required for the following non-emergent surgeries & procedures: Abortion Cancer Clinical Trials Corneal Transplants / Keratoplasty Circumcision not performed within one week of birth Dental anesthesia procedures or oral surgery not performed in an office setting Essure sterilization not performed in a doctor’s office Gastric surgery for obesity (including consults, testing, and assessments prior to surgery) Hyperbaric Oxygen Chamber Treatment Intra-discal electrothermal annuloplasty (IDET) Organ transplant including bone marrow transplant/stem cell transplant Non-cardiac radiofrequency ablation for the treatment of chronic pain Pain management services in an outpatient setting Plastic or reconstructive surgery including but not limited to: blepharoplasty; ptosis repair, panniculectomy, reduction mammoplasty, breast implant removal, rhinoplasty, septoplasty, scar revision Podiatric surgery not performed in the doctor's office or Skilled Nursing Facility Sclerotherapy/Endovenous Ablation Temporomandibular joint (TMJ) treatment Uvulopalatopharyngoplasty (UVPP, UPPP) Unlisted CPT code or Category III procedure code services, or previously unlisted CPT or Category III codes that now have a permanent code Use the ‘Request for Service Event Authorization Form’ located in Appendix A. [53]

<strong>BadgerCare</strong> <strong>Plus</strong> & <strong>Medicaid</strong> <strong>SSI</strong> <strong>Provider</strong> <strong>Manual</strong> - GHC of Eau Claire May 2012<br />

<br />

<br />

No authorization is required for the first six visits (counting the initial evaluation) for outpatient mental health<br />

and/or AODA counseling.<br />

Authorization is required prior to any:<br />

o Day Treatment,<br />

o In-Home Therapy (including autism)<br />

o Inpatient and/or partial inpatient hospitalization<br />

Use the appropriate Behavioral <strong>Health</strong> Authorization Form(s) located in Appendix B.<br />

Ambulance Transportation<br />

Prior authorization is required for ambulance transportation (both air & ground) that is not due to an emergency,<br />

prior to the scheduling of the transfer. Use the ‘Request for Service Event Authorization Form’ located in<br />

Appendix A.<br />

Non-Emergent Surgeries and Procedures<br />

Prior authorization is required for the following non-emergent surgeries & procedures:<br />

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Abortion<br />

Cancer Clinical Trials<br />

Corneal Transplants / Keratoplasty<br />

Circumcision not performed within one week of birth<br />

Dental anesthesia procedures or oral surgery not performed in an office setting<br />

Essure sterilization not performed in a doctor’s office<br />

Gastric surgery for obesity (including consults, testing, and assessments prior to surgery)<br />

Hyperbaric Oxygen Chamber Treatment<br />

Intra-discal electrothermal annuloplasty (IDET)<br />

Organ transplant including bone marrow transplant/stem cell transplant<br />

Non-cardiac radiofrequency ablation for the treatment of chronic pain<br />

Pain management services in an outpatient setting<br />

Plastic or reconstructive surgery including but not limited to: blepharoplasty; ptosis repair, panniculectomy,<br />

reduction mammoplasty, breast implant removal, rhinoplasty, septoplasty, scar revision<br />

Podiatric surgery not performed in the doctor's office or Skilled Nursing Facility<br />

Sclerotherapy/Endovenous Ablation<br />

Temporomandibular joint (TMJ) treatment<br />

Uvulopalatopharyngoplasty (UVPP, UPPP)<br />

Unlisted CPT code or Category III procedure code services, or previously unlisted CPT or Category III codes<br />

that now have a permanent code<br />

Use the ‘Request for Service Event Authorization Form’ located in Appendix A.<br />

[53]

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