University of Greenwich library resources and services for partner staff
University of Greenwich library resources and services for partner staff
University of Greenwich library resources and services for partner staff
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<strong>University</strong> <strong>of</strong> <strong>Greenwich</strong><br />
<strong>library</strong> <strong>resources</strong><br />
<strong>and</strong> <strong>services</strong><br />
<strong>for</strong> <strong>partner</strong> <strong>staff</strong><br />
Maggie Leharne<br />
Academic Services Librarian – Collaborations<br />
www.gre.ac.uk/ils/collaborations
Presentation Outline<br />
• Library <strong>resources</strong> <strong>and</strong> <strong>services</strong> <strong>for</strong> <strong>partner</strong><br />
<strong>staff</strong><br />
• How you access these<br />
• Where to go <strong>for</strong> help<br />
• Your feedback<br />
In<strong>for</strong>mation & Library Services August 2013
This presentation is an overview…<br />
but you will find full in<strong>for</strong>mation about all the<br />
topics mentioned in the FAQs on the<br />
OSCARS web pages:<br />
www.gre.ac.uk/oscars<br />
<strong>of</strong> which we’ll say more later on in this<br />
presentation…<br />
In<strong>for</strong>mation & Library Services August 2013
Library <strong>resources</strong>…<br />
In<strong>for</strong>mation & Library Services August 2013
…may be print or electronic<br />
• Increasingly many <strong>of</strong> the <strong>library</strong>’s <strong>resources</strong> are<br />
available electronically <strong>and</strong> these can be<br />
accessed online, via the university portal,<br />
without having to visit the university libraries<br />
• However, if you live close enough, you are<br />
welcome to use the libraries <strong>and</strong> computer labs<br />
as a place to study <strong>and</strong>, if permitted, borrow<br />
material<br />
In<strong>for</strong>mation & Library Services August 2013
How to access the portal<br />
Login with <strong>University</strong> <strong>of</strong> <strong>Greenwich</strong> Affiliate<br />
Account username <strong>and</strong> password. Select Need<br />
Help? if you can’t login<br />
Go to the <strong>University</strong> <strong>of</strong> <strong>Greenwich</strong><br />
home page www.gre.ac.uk <strong>and</strong><br />
select Staff Portal from the My<br />
<strong>Greenwich</strong> drop down menu<br />
Select Library & IT tab <strong>for</strong> access to<br />
<strong>library</strong> <strong>resources</strong> <strong>and</strong> <strong>services</strong><br />
In<strong>for</strong>mation & Library Services August 2013
Library & IT tab – 3 key channels<br />
2. Library Catalogue<br />
Channel<br />
To search the <strong>library</strong><br />
catalogue<br />
3. Support <strong>for</strong> Off-Campus Users Channel<br />
For OSCARS web pages <strong>for</strong> further in<strong>for</strong>mation<br />
<strong>and</strong> online support <strong>for</strong> <strong>of</strong>f-campus users<br />
1. eLibrary<br />
Channel<br />
For access to<br />
electronic<br />
journals,<br />
databases <strong>and</strong><br />
eBooks;<br />
E-resource<br />
Guides;<br />
Library Subject<br />
Guides<br />
In<strong>for</strong>mation & Library Services August 2013
1. eLibrary channel<br />
This allows you to search <strong>for</strong><br />
in<strong>for</strong>mation using the <strong>library</strong>’s<br />
e-<strong>resources</strong>. These<br />
<strong>resources</strong> will give you<br />
access to journal articles,<br />
conference reports, datasets<br />
<strong>and</strong> eBooks.<br />
View the Databases section<br />
<strong>of</strong> the relevant<br />
Library Subject Guide<br />
if you are not sure which<br />
<strong>resources</strong> are most<br />
appropriate <strong>for</strong> you to use<br />
E-resource guides, including videos, are available at:<br />
http://www.gre.ac.uk/<strong>of</strong>fices/ILS/ls/guides/edb/howto<br />
In<strong>for</strong>mation & Library Services August 2013
Accessing eBooks <strong>of</strong>f-campus<br />
• eBooks can be accessed via the <strong>library</strong><br />
catalogue channel but we recommend that <strong>of</strong>fcampus<br />
users access eBooks via the eLibrary<br />
channel via the eBook supplier name:<br />
– MyiLibrary (our main eBook supplier)<br />
– DawsonEra<br />
– Cambridge Books Online<br />
– Ox<strong>for</strong>d Scholarship Online<br />
• Further in<strong>for</strong>mation about eBooks is available at:<br />
http://www.gre.ac.uk/<strong>of</strong>fices/ILS/ls/guides/e-books<br />
In<strong>for</strong>mation & Library Services August 2013
2. Library Catalogue channel<br />
To restrict your search results to books<br />
which are available electronically<br />
follow these steps:<br />
2 nd - Then select the book title <strong>and</strong>, on the<br />
next screen, the link to the electronic copy<br />
<strong>of</strong> the book. (NB When connecting <strong>of</strong>fcampus<br />
you may be routed to the content<br />
via the UK Access Management Federation<br />
page where you will need to select the<br />
<strong>University</strong> from a list <strong>of</strong> institutions. You will<br />
then be taken into the text <strong>of</strong> the eBook.)<br />
Ist - Use Refine Your Search to limit<br />
search results to electronic books<br />
In<strong>for</strong>mation & Library Services August 2013
If you’re permitted to borrow...<br />
• Make use <strong>of</strong> the Reserve item option which allows you reserve<br />
books <strong>and</strong> select the university <strong>library</strong> you want to collect the<br />
reserved item(s) from<br />
• You will then be emailed - to the email address you supplied when<br />
your <strong>library</strong> account was created by <strong>library</strong> <strong>staff</strong> - when item(s) are<br />
ready to collect <strong>and</strong> you will have 7 days in which to collect them<br />
In<strong>for</strong>mation & Library Services August 2013
Visiting the university libraries<br />
Avery Hill Library,<br />
Avery Hill campus<br />
Dreadnought Library,<br />
<strong>Greenwich</strong> campus<br />
Drill Hall Library,<br />
Medway campus<br />
In<strong>for</strong>mation & Library Services August 2013
How long can I borrow items <strong>for</strong>?<br />
• Loan periods are:<br />
– 7 day loans<br />
– 4 weeks<br />
• Fines are charged <strong>for</strong> overdue items<br />
• A pre-overdue email will be sent to your email address 2<br />
days be<strong>for</strong>e an item is due reminding you that you need<br />
to renew your loans which you can do via the Library<br />
Catalogue My Account function<br />
– If an item has been requested by another user you will not be<br />
able to renew it <strong>and</strong> will have to return the item to the <strong>library</strong><br />
In<strong>for</strong>mation & Library Services August 2013
Need Help?<br />
In<strong>for</strong>mation & Library Services August 2013
OSCARS<br />
• The OSCARS service is part <strong>of</strong> In<strong>for</strong>mation & Library Services (ILS)<br />
<strong>and</strong> provides a first point <strong>of</strong> contact <strong>and</strong> support <strong>for</strong> <strong>of</strong>f-campus<br />
users with queries regarding ILS <strong>resources</strong><br />
• Further in<strong>for</strong>mation about ILS <strong>services</strong> <strong>and</strong> <strong>resources</strong> <strong>for</strong> <strong>of</strong>f-campus<br />
users, <strong>and</strong> the online <strong>for</strong>m to contact OSCARS with queries, can be<br />
viewed on the OSCARS web pages at:<br />
www.gre.ac.uk/oscars<br />
or via the Support <strong>for</strong> <strong>of</strong>f-campus users channel on the portal<br />
Library <strong>and</strong> Computing tab<br />
• However, university <strong>library</strong> <strong>staff</strong> work closely with colleagues in<br />
<strong>partner</strong> institution libraries who will also be able to provide advice<br />
<strong>and</strong> support regarding use <strong>of</strong> university <strong>library</strong> <strong>resources</strong> <strong>and</strong><br />
<strong>services</strong><br />
In<strong>for</strong>mation & Library Services August 2013
3. Support For Off-Campus Users channel<br />
Support <strong>for</strong> Off-Campus Users channel<br />
Links through to the OSCARS home page<br />
www.gre.ac.uk/oscars<br />
<strong>for</strong><br />
• In<strong>for</strong>mation <strong>for</strong> <strong>partner</strong> students, <strong>staff</strong><br />
<strong>and</strong> distance learners<br />
• FAQs<br />
• Online <strong>for</strong>m to contact OSCARS<br />
• Learning Services Blog<br />
In<strong>for</strong>mation & Library Services August 2013
Problems accessing e-<strong>resources</strong>?<br />
access issues?<br />
• First check the In<strong>for</strong>mation Services Blog channel on<br />
the Library & Computing tab where in<strong>for</strong>mation will be<br />
posted if there is a known problem with an e-resource<br />
• If this does not answer your query complete the online<br />
support request <strong>for</strong>m:<br />
www.gre.ac.uk/ils/helpme<br />
which is available from the OSCARS web pages or the<br />
Portal Help ? icon (at the top right <strong>of</strong> the portal page) -<br />
remembering to include the title <strong>of</strong> the e-resource you are<br />
trying to use <strong>and</strong> the text <strong>of</strong> any error messages<br />
In<strong>for</strong>mation & Library Services August 2013
E-resource guides?<br />
E-resource guides are available at:<br />
http://www.gre.ac.uk/<strong>of</strong>fices/ILS/ls/guides/edb/howto<br />
There is a link to the guides in the<br />
eLibrary channel<br />
In<strong>for</strong>mation & Library Services August 2013
Using other libraries?<br />
• You may be able to find the in<strong>for</strong>mation you need by<br />
using other libraries:<br />
– Some <strong>partner</strong> <strong>staff</strong> are eligible to use the SCONUL Access<br />
scheme which allows use <strong>of</strong> other UK university libraries :<br />
http://www.gre.ac.uk/<strong>of</strong>fices/ils/ls/guides/otherlibs/sconul<br />
– Further in<strong>for</strong>mation about other libraries you can use is available<br />
at:<br />
http://www.gre.ac.uk/<strong>of</strong>fices/ils/ls/guides/otherlibs<br />
In<strong>for</strong>mation & Library Services August 2013
Feedback<br />
• Please feedback comments <strong>and</strong><br />
suggestions, especially through meetings<br />
with <strong>University</strong> <strong>of</strong> <strong>Greenwich</strong> <strong>staff</strong>, as<br />
these will help us to improve our service:<br />
www.gre.ac.uk/ils/helpme<br />
Thank you<br />
In<strong>for</strong>mation & Library Services August 2013
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