HE 2012 - Isle of Man Government

Department of Health 

Rheynn Slaynt 

Learning Prospectus 

for health and social care staff 

2012 - 2013 

1

Index 

PAGE 

Introduction 3 

Library / Library Courses 4 

Medical Education 13 

Foundation Programme for Junior Hospital Doctors 14 

Programmes 

Pre-Registration Nurse Training 17 

Bachelor of Nursing (BN) / 

Master of Nursing (MN) Adult and Mental Health Fields 18 

Return to Practice 

& Overseas Nurses Programme 20 

BSc (Hons) Health and Social Care Studies 21 

(formerly BSc (Hons) Health Studies) 

MSc (Professional Practice) 23 

Learning and Assessment in Practice 27 

Non-Medical Prescribing 28 

Masters Level Study (Level 7) 29 

Learning and Assessment in Professional Education 30 

Non-Medical Prescribing Programme 32 

Vocational Awards 33 

DH Integrated Leadership and Management Programme 34 

QCF Certificate in Customer Service (4430-02) – Level 2 43 

QCF Vocational Assessors Course 6317-33 44 

QCF in Health / Health and Social Care Level 2 45 

QCF in Health / Health and Social Care Level 3 46 

QCF in Leadership for Health and Social Care Services Level 5 47 

QCF Internal Verifier Course / Level 4 Award - 631741 48 

Workshops Forums E-Learning and Training 49 

Accountability Workshop 50 

Adults – Learning Disability Training 51 

Adult Abuse and Protection: Basic Awareness 54 

Applied Suicide Intervention Skills (ASIST) 55 

Aspiring Leaders Programme 56 

Assertiveness Awareness 57 

Capacity – What you need to know 58 

Chair Based Exercise Instructors Course 58 

Clinical Leadership Programme (CLP) 59 

Critical Allies Group 61 

DH/DSC Induction 62 

Equality and Diversity Awareness 63 

Falls Prevention 63 

Financial Awareness 64 

Fire Training 64 

First Aid Workshop 65 

1

Foundation for Caring for Older People 65 

Gaining Confidence with Computers 66 

Health Care Assistant Introductory Training 67 

Information Technology Training Courses 67 

Intravenous Drug Administration Study Day 68 

Intensive Interaction Induction Training 68 

Intensive Interaction Practitioner Programme 69 

Making a Difference at the Point of Care 71 

Medway Training Courses 72 

Moving & Handling Training 73 

Multi-Professional Development Forum 73 

Nail Care and Foot Hygiene Training 74 

Non-violent Crisis Intervention Training (De-escalation) 75 

Non-violent Crisis Intervention Training (Refresher) 75 

Non-violent Crisis Intervention Training (Refresher – Dementia Specific) 75 

PDR (Performance Development Review) Workshop 76 

PDR – Soft Skills of Appraisal 76 

Person Centred Dementia Care Training 77 

Pre-Registration Nursing Mentors Update 78 

Pre-Registration Sign-Off Mentors Workshop 78 

Prompt Course Isle of Man 79 

Resuscitation Courses 80 

Safeguarding Children Board Child Protection Training Programme 81 

Security Awareness Training 81 

Smoking Cessation Training 82 

Study Skills and Research Awareness Workshop 83 

Study Skills for Masters Students 84 

Support for Masters Students - Informal 85 

Train the Trainer 86 

Venepuncture / Cannulation Skills Workshop 87 

E-Learning 88 

Other Learning and Development 89 

Appendix 1 DH Mandatory Training Policy 91 

DSC Mandatory Training Policy 103 

Appendix 2 DH/DSC Study Leave Policy 121 

Appendix 3 A Guide to Educational Currency 131 

Appendix 4 Accreditation of Prior Experiential Learning 133 

Appendix 5 Guidelines and Procedures for Course Charges and Payments 134 

Appendix 6 Room Booking and Booking Conditions 136 

Appendix 7 Telephone Numbers and E-mail Addresses 139 

Appendix 8 How to Apply for Courses Delivered by 

The Health and Social Care Teaching Team 141 

Sample Application Form 142 

Sample Critical Appraisal in Practice Application Form 143 

2

Introduction 

The Learning Team at the Department of Health provides learning opportunities primarily to the 

Department of Health and the Department of Social Care but is open to others to attend as they see fit. 

The Department‟s Learning Strategy elucidates the following broad directions: 

Building on the trend from 

to 

Fragmented provision 

Single profession-driven learning 

Learning being for professional people 

Training 

Little original research 

Learning being separate from practice 

Learning achievement being seen as a 

private matter 

Learning at the beginning of a career 

Learning at the request of staff 

Learning mainly through face to face 

methods 

Developing programmes ourselves to meet 

our needs. 

Co-ordinated provision 

Multi-professional learning alongside single 

profession-driven learning 

Learning being for everyone 

Learning 

More original research 

Learning and practice developing hand-inhand 

Celebrating learning achievement 

Lifelong learning 

Learning encouraged by managers 

Increasing the amount of e-learning 

Working closely with other education and 

training providers to enhance learning 

The Department is committed to the education, training and development of its staff in order to achieve 

the objectives of the Department. 

All programmes are designed for multi-professional audiences and validated with all professional groups 

in mind. 

It is the desired aim that educational and training experiences are mutually beneficial events for both 

those participating and those who plan and deliver the event. Through a process of dialogue and 

evaluation it is intended to inspire all those involved and other to further participate in learning focuses 

on improving the services provided by the Departments. 

Staff involved in education and training strive to make available relevant learning opportunities based 

on identified needs and current best practice and evidence. They also provide learning resources to 

complement individual approaches to learning and the development of individual lifelong learning. 

The acquisition of new learning is intended to impact on skills and attitudes which are transferable into 

individual practice environments. 

Our educational delivery is captured in essence by the maxim “Lifelong learning through person-centred 

development”. 

Learning provision is there to enhance service provision and we strive always to make close connections 

with the service side of the two Departments. Staff members who wish to see new programmes 

developed are encouraged to contact any member of the Learning Team to discuss their needs and to 

assist in the planning of programmes to meet them. 

3

LIBRARY 

KEYLL DARREE 

DEPARTMENT OF HEALTH EDUCATION AND TRAINING CENTRE 

Strang 

Douglas 

IM4 4RH 

The Department of Health multidisciplinary library is based in the Education and Training Centre at 

Keyll Darree and has a comprehensive collection of information resources which includes books, 

journals, reports, and audio-visual material. We also provide access to the Internet and quality 

electronic resources. 

All staff who are involved in the delivery of health and social care services and / or have an identified 

need for information in this area are entitled to use the services and facilities of the library. N.B. 

Licensing restrictions may prevent some staff being given an Athens password. 

The library service principally supports the information needs of staff within the Department of Health 

and the Department of Social Care, but can also be used by staff within other government 

departments; additionally, we have extended our access policy to provide a service to anyone on the 

Island who has a legitimate need to find and use health and social care information, including island 

charities, self-help groups and the private sector. In some circumstances, this may not always 

constitute access to the full range of library and information services, but reference facilities are 

always offered to any individual who may need to use the service. 

Library Staff 

Mrs Christine Sugden - Library and Information Services Manager 

Mrs Anita Gould - Librarian 

Mrs Amanda Marsay - Senior Library Assistant (Full Time) 

Mrs Rose Lunt - Library Assistant (Part Time) 

Mrs Sandy Johnson - Library Assistant (Part Time) 

Mr William Derbyshire - Library Assistant (Wednesday only) 

Telephone: 01624 642993 (Workroom); 01624 642974 (Christine / Anita) 

Fax: 01624 651469 

Email: 

Website: 

librarykeylldarree@gov.im 

www.librarykeylldarree.gov.im 

Library Web Page 

Information about all of the services detailed on this sheet can be found on our library web page 

(www.librarykeylldarree.gov.im). Checking our website regularly will ensure that you keep up to date 

with any new developments and initiatives that are happening. 

Staffed Opening Hours 

Mon: 8.30 - 5.00 

Tues: 8.30 - 7.00 

Wed: 8.30 - 5.00 

Thurs: 8.30 - 5.00 

Fri: 8.30 - 4.00 

24 hour access 7 days a week is also available via a proximity card which is available through the 

Porters Department at Noble‟s Hospital. 24 hour access to the Library for non Department of Health 

or non Department of Social Care staff is at the discretion of the Library and Information Services 

Manager. 

4

Registration 

Staff wishing to join the library are asked to complete a registration card and will be given a library 

membership card which they should bring with them when they use the library. 

Library Catalogue 

The library has a computerised catalogue system, Heritage, with all stock arranged by the Wessex 

version of the National Library of Medicine classification scheme, adapted for UK usage. 

From the library catalogue you can: search for books, audio-visual material or journals by author, title, 

keyword, subject etc. The catalogue also includes books held in some hospital departments, the 

Macmillan Cancer Information Centre and the Learning and Organisational Development Division of 

the Personnel Office. When items are entered onto the system we can now email you with subject 

areas of interest to you. The Heritage catalogue can now be accessed from most government network 

machines on the intranet. 

Library Stock 

A comprehensive book stock, including reports, which cover a wide range of subjects – nursing, 

medicine, allied health, mental health, midwifery, management, psychology, sociology and other 

related areas 

There is a well-stocked reference section arranged in various categories – e.g. dictionaries, standard 

textbooks, directories, drugs and pharmacology, education and training etc. 

Just under 150 journals some electronic, are taken by the library across all disciplines; there is 

a printed and electronic holdings list available detailing which titles we subscribe to and for how long. 

Our audio-visual section consists of videos, CD-ROMS and DVDs 

Loans 

Members can borrow 6 books for a loan period of 4 weeks. Non-current journals can be loaned for 

one week. Overdue letters will be sent out for late return of materials. 

Reservations 

Members can reserve items that are out on loan. 

Photocopying 

Photocopying is available in the library. The present charge is 5p per sheet. When photocopying, 

please be aware of copyright law. If you are unsure, ask a member of staff. 

Inter-Library Loans 

Books and journals not held in the library collection can be obtained from other sources, for example 

the BMA, libraries in the North West and the British Library. There is a charge for obtaining items 

from the latter. Please ask staff for details. Inter-library forms are available in the library or can be 

printed off from our library web page, completed and then returned to the library. 

Internet Access / Electronic Resources 

The library provides access via the Internet to databases and other quality electronic resources. Some 

resources are password protected and you will need to register for an Athens password. Contact the 

library staff for details. We also provide wi-fi so that you can bring in your own laptop and log onto 

the internet. Ask a member of staff for details. Word processing, printing and scanning facilities are 

also available. 

All users of the computers in the library are reminded that they must comply with 

Government and Hospital policies on appropriate use. Failure to do so may result in 

disciplinary action and / or being banned from further use of this facility. 

Library Induction 

Introductory sessions to find out about our library and information services can be booked for 

individuals or groups. 

5

Literature Searching 

We can provide tuition and handouts on literature searching. 

New Books List 

The library produces a monthly new books list of titles added to stock. Printed copies are available in 

the library and also an electronic copy is posted on our library website on the „Library Guides‟ tab. 

Current Awareness Services 

“In the Know” – Current Awareness Bulletin. Produced weekly, this bulletin covers local and national 

health and social care news, including current news items, evidence-based practice, reports, guidelines 

and documents. The most recent issue can be found on the intranet. Please ask library staff if you 

would like to be added to the circulation list. 

Book Purchase Scheme 

Personal copies can be obtained via a local bookseller. Please ask for details. 

June 2012 

6

Library Courses 

7

Title - Library Induction 

Duration - 30 Minutes 

Times of 

Course - To be advised 

Venue - To be advised 

For - Any new library members or anyone needing an update on the services 

provided. 

Brief Description 

To gain knowledge and skills to access and use information resources within the library and to seek the 

assistance of library staff. 

Learning Outcomes 

Participants should be able to: 

describe the layout of the library and its contents 

list the services that the library provides 

briefly outline the resources that the library provides 

obtain library membership 

access stock using the library catalogue 

describe the 24 hour access policy. 

Dates of Course 

Please contact library staff 

For further information please contact library staff on 642993 or log on to the library webpage at 

www.librarykeylldarree.gov.im or email at librarykeylldarree@gov.im 

8

Title - Introduction to NHS Evidence 

Duration - 1 hour 


Course - 12.00 noon 

Venue - I.T. Room, Library, Keyll Darree 

For - Anyone new to the resource or a refresher 


The session offers an overview to the NHS Evidence website. 


Participants will be able to: 

identify a range of electronic resources available on NHS Evidence 

identify resources that are Athens password protected 

be aware of eligibility for Athens password, access and use resources. 

Awards 

A Certificate of Attendance will be issued. 


Please contact the library staff 

For further information please contact library staff on 642993 or email Anita.Gould@gov.im or 

log onto the library webpage at www.librarykeylldarree.gov.im. 

We have a maximum of 9 places for each session so book early to avoid disappointment. 

9

Title - Introduction to Literature Searching 

Duration - One hour 




For - Anyone who wants to acquire literature searching skills or who needs a 

refresher. 


This enables you to gain a basic understanding of the principles of searching using databases. 

Cumulative Index to Nursing and Allied Health (CINAHL), MEDLINE, British Nursing Index (BNI) and 

the Internet. 


Be able to identify keywords. 

Use simple search strategies to find information using electronic resources. 

Use effective strategies for finding information of high quality from the Internet (subject 

gateways) 

Understand how to combine keywords with Boolean operators. 

Awards 




Please contact library staff for further information on 642993 or email Anita Gould at 

Anita.Gould@gov.im or log on to the library webpage at www.librarykeylldarree.gov.im. 


You will need an NHS Athens username and password for these sessions. 

10

Title - Advanced Literature Searching 




Venue - I. T. Room, Library, Keyll Darree 

For - Anyone with a basic understanding of literature searching who wants to 

broaden their skills. Previous attendance at the Introduction to 

Literature Searching workshop is recommended 


Gain an understanding of advanced searching skills using databases Cumulative Index to Nursing 

and Allied Health (CINAHL), MEDLINE and British Nursing Index (BNI) 


Search databases using the advanced tools. Use Medical Subject Heading (MESH) terms and 

thesaurus headings for more focused searching. Filter searches using limits. Handle results, 

sorting, printing and saving 

Awards 

A Certificate of Attendance will be issued 



Please contact library staff for further information on 642993 or email Anita Gould at 

Anita.Gould@gov.im or log onto the library webpage at www.librarykeylldarree.gov.im 


You will need an NHS Athens username and password for these sessions. 

11

Title - Introduction to the Cochrane Library 





For - This session is for anyone who wants an introduction to the resource or 

a refresher. Previous attendance at the Introduction to Literature 

Searching workshop is recommended. 


The Cochrane Library is a collection of databases of reliable evidence about the effects of health 

care interventions. They include: Cochrane Database of Systemic Reviews; Database of Abstracts 

of Reviews of Effects; NHS Economic Evaluation Database; Individual Clinical Trials and Health 

Technology Assessments. 


Participants will be able to access the Cochrane database. Use search strategies to find relevant 

information. Navigate to full text of Cochrane Review. Display, select, save and print your search 

results. 

Awards 




Please contact the library staff for further information on 642993 or email Anita Gould at 

Anita.Gould@gov.im or log on to the library webpage at www.librarykeylldarree.gov.im 


12

DH EDUCATION AND TRAINING CENTRE 

MEDICAL EDUCATION 

Director of Medical Education 

Deputy Director of Medical Education 

Foundation Programme 

Training Director 

GP Tutor and Appraisal Lead 

Medical Education Manager 

Programme Administrator 

(Medical Education) 

Dr Adrian Dashfield 

e-mail: Adrian.Dashfield@gov.im 

Mr Ilhamy Iskander 

e-mail: Ilhamy.Iskander@gov.im 

Mr Richard Hogg 

e-mail: Richard.Hogg@gov.im 

Dr Alison Blackman 

e-mail: Alison.Blackman@gov.im 

Mary Clark 

e-mail: Mary.Clark@gov.im 

Lynn Patterson 

e-mail: Lynn.Patterson@gov.im 

ROYAL COLLEGE TUTORS / RCPCH 

Medical Director 

Undergraduate Tutor & 

Paediatric Supervisor 

Royal College of Anaesthetists 

Royal College of Obstetricians 

& Gynaecologists 

Royal College of GPs 

Royal College of Surgeons 

Royal College of Physicians 

Mr Steve Upsdell 

Dr Annie Kurien 

Dr Mike Blayney 

Dr Tarun Ghosh 

Dr Alison Blackman 

Mr Ian Wright 

Dr John Thomas 

Further information can be accessed through the following link: 

http://www.gov.im/health/corporate/learninganddevelopment/Medical/ 

13

Foundation Programme for Junior Hospital Doctors 

The 2-year Foundation Programme is an important part of the training for newly qualified doctors 

(Modernising Medical Careers; http://www.mmc.nhs.uk). The aim of the programme is to provide 

continuity from medical school through to specialist training. The provision of generic training and a 

national curriculum ensures that trainees develop essential basic skills suited to the modern healthcare 

environment. There is a structured educational programme with workplace-based assessments of 

competence. Full registration with the GMC is achieved after one year, subject to satisfactory review by 

an external assessor. The second year provides exposure to a wider range of disciplines, including 

Accident and Emergency. 

The Noble‟s Hospital Foundation programme is part of the Mersey Deanery through whom applications 

and recruitment are made. A Foundation Programme Director (Mr Richard Hogg) is employed part-time 

under the supervision of the Director of Medical Education (Dr Adrian Dashfield) to organise and 

supervise this training programme. Currently, there are 24 trainee doctors in the Foundation 

Programme at Noble‟s Hospital. There is a protected afternoon teaching session each week and 

attendance at a range of teaching and other educational opportunities is strongly encouraged. In 

Mersey, trainees are required to complete an e-portfolio, which provides an on-going record of 

achievement. Particular emphasis is placed on personal and career development and reflective learning. 

All of the assessments are recorded electronically and trainees are required to complete any gaps in 

their training with e-learning modules. 

Recent feedback from trainees and the report of the Annual Assessment Visit from the Mersey Deanery 

have both been excellent. Noble‟s is recognised as a modern and well-equipped hospital with friendly 

staff and an excellent working environment. Without exception, Foundation trainees have progressed 

into Specialty Training and have enjoyed the unique learning and lifestyle experience that the Isle of 

Man provides. 

MC/July12 

14

Medical Education Prospectus as at March 2012 

Medical/Elderly 

Susan Harrison (DM) 

Dr Emran Khan (CD) 

Dr John Thomas – Debbie Laidlaw 

Surgical and 

Orthopaedic/Trauma 

Aggie Caine (DM) 

Mr Maric Thorpe (CD) 

Mr Ian Wright – Karen Cowley 

Mr Iskander 

Mr Shutt 

Mr Ridha 

ATLS (Advanced Trauma Life Support) 

- Mr Dave Hedley 

Women/Children and 

Outpatients 

Linda Radcliffe (DM) 

Mr Robert Fayle (CD) 

Dr Anna Kurien (LC -Paeds) 

PROMPT(Practical Obstetric 

Multidisciplinary Training) course run 

twice a year 

Monday Tuesday Wednesday Thursday Friday 

0900-1230: Clinical Case 

Review of Ortho Trauma 

including Advanced 

Orthopaedic Teaching Club 

(Radiology Seminar Room) – Mr 

Ian Wright 

1130-1230: Orthopaedic 

Teaching (Tutorial Room, Ward 

11) – Mr Hassan Ridha 

0845: Ward Round 

(includes review CTGs) 

Generic 

ILS (Immediate Life Support) 

- Paul Ellis 

ALS (Advanced Life Support) 

- Paul Ellis 

1230-1300: Medical Radiology 

Teaching (KD) – Dr Tim Eyre 

1300-1400: Medical Team 

Presentation (KD) – Dr John 

Thomas (Joint meeting with 

paediatrics - Dr Anna Kurien) 


1300-1400: Paediatric joint 

meeting with Medical Team 

Presentation (KD) – Dr Anna 

Kurien 

1400-1600: Paediatric 

Structured Clinical Teaching – 

Dr Anna Kurien 

Generic 

Equality and Diversity 

Awareness (KD) – 642925 

Study Skills for Masters (KD) – 

642928 

1530-1700: Patient Safety 

Forum (formerly Morbidity and 

Mortality) Meetings (KD) – Tony 

Warham, Clinical Risk and 

Governance Manager (various 

days of the week, six meetings per 

annum). This is preceded by local 

directorate meeting at 1400. 

1300-1400: ST/F2 Teaching (KD) 

– consultants (RCP Tutor) 

1400-1500: F1/F2 Teaching 

(KD) – Dr Adnan Khan and other 

STs 

0830: Surgical Grand Round 


1045-1130: Surgical Pathology 

Teaching (KD) – Dr C Clague 

1130-1230: Surgical Radiology 

Teaching (KD) – Dr Guy Sissons 

1230-1330 Surgical Teaching 

Programme (KD) – Mr Iskander 

1300-1400: 

Orthopaedic/Trauma F1 

Teaching – Mr Ross Barker 

1400-1700: Accident and 

Emergency Teaching 

Programme – Mr Maric Thorpe 


1315-1400: Perinatal Morbidity 

and Mortality Meeting 1 st 

Thursday of the month. 

Foundation F2 / CMT 

IMPACT (Ill Medical Patients‟ 

Acute Care and Treatment) 

http://www.impactmedical.org/ind 

ex.html) wef February 2012 

(compulsory course for F2 and 

CMT doctors) – Paul Ellis 

Level 1 Ultrasound Course – Dr 

Guy Sissons 

1:3 ST doctors provide 

bedside/clinical teaching for F2 

doctors 

1300-1400: Medical Journal 

Club (KD) – Dr John Thomas 

1600-1700 F1/F2 Clinical 

Bedside Teaching - ST doctors 


1230-1300: Paediatric 

Radiology Meeting – Dr A 

Jwad 

1300-1400: Paediatric Journal 

Club – Dr Anna Kurien 

1300-1400: Perinatal Meeting 

(Monthly) 

Foundation 

Thursday 1400-1700: 

Foundation Doctors 

Teaching Programme (KD) – 


http://www.foundationprogramme.nhs.uk/p 

ages/home 

http://www.kch.nhs.uk/careers/medicaltraining/foundation-e-portfolio/?locale=en 

ALERT (Acute Life-Threatening 

Events Recognition and 

Treatment) wef August 2011 

(compulsory course for F1 

doctors) – Paul Ellis 

http://www.alert-course.com/ 


0830-1000: Paediatric Multidisciplinary 

Team Meeting 

1100: 

Obstetric/Gynaecology 

X-ray/ultrasound Meeting 

(every 8 weeks) 

1400-15.30 : 

Obstetric/Gynaecology 

Structured Clinical Teaching 

Generic 

Friday 1300-1400: Grand 

Round Lecture [September to 

May] (KD) – Dr Adrian Dashfield 

http://www.gov.im/dhss/about/Keyll_Darree/ 

(KD: Session takes place in the DH Education and Training Centre, Keyll Darree) 

Teaching Sessions Collation.doc/07 August 2012/mc 

15

Pre – Registration 

Nurse Training 

17

Title - Bachelor of Nursing (BN) / Master of 

Nursing (MN) Adult and Mental Health Fields 


Programme - 9.00am – 17.00pm 

Venue - Keyll Darree, DH Education and Training Centre 


Entry Requirements for the BN 

A minimum of 240 UCAS points, of which 200 points must be achieved from GCE or VCE “A” 

Levels (12 or 6 unit awards), including a Grade C in one subject. The remaining points may be 

achieved from GCE and/or VCE “AS”/ “A” Levels, VCE double award or from Level 3 key skills 

certification. 

BTEC National Diploma (Merit profile) / Certificate: (Distinction profile) 

Irish Highers / Scottish Highers B in 4 subjects 

International Baccalaureate: 36 points 

QAA approved access course, Open College units or Open University credits. 

NVQ Level 4 

Entry requirements for the MN 

First degree (normally 2:1 class honours or above) 

All applicants must be resident on the Isle of Man. 

All applicants also must have English Language or Literature and Mathematics at GCSE grade C or 

above or equivalent (Key Skills Level 2). For those educated outside the EU applicants must have: 

IELTS Test 7.0 in each section. 

As part of the selection process, all candidates admitted to the programme will be formally 

interviewed. 

Applications 

Courses commence each September and advertisements inviting applicants for the course will be 

placed in the local newspapers. If your application is successful you will be invited to attend the 

selection process. Applications are welcome from those with predicted grades who are awaiting 

examination results. 

NB 

Those individuals who may require Disability Support need to seek guidance from the appropriate 

programme leader prior to application as to the requirements of the programme. 

How Do I Apply 

Informal discussions can be arranged through Veronica Paton, Programme Administrator (Pre- 

Registration) by calling her on telephone number 01624 651422. 

Applications are invited annually for Adult Field and alternate years for Mental Health Field (next 

Mental Health Field intake will be 2014) through an advert in the local newspapers approximately 8 

months prior to the start date (January/February). 

There will be 10 Adult Field places annually and 6 Mental Health Field places alternate years. 

18

Overview of Programme 

Modules BN 

Credits 

Year 1 – CFP 

120 Total 

NM4 200 (Practice Learning 1) 40 

NM4 201 (Developing Skills for practice) 20 

NM4 202 (Learning to be a professional) 20 

NM4 203 (Understanding health of individuals across the lifespan) 20 

NM4 204 (Determinants of health and wellbeing) 20 

Year 2 

120 Total 


NM5 201 (Enhancing skills for practice) 20 

NM5 202 (Research, teaching and leadership for professional practice) 20 

NM5 203 (Field specific nursing practice [Adult]) 20 

NM5 207 (Field specific nursing practice [Mental Health]) 20 

NM5 204 (Enhancing health and wellbeing across populations) 20 

Year 3 

120 Total 


NM6 401 (Skills for registration) 20 

NM6 402 (Preparing for future practice) 20 

NM6 403 (Managing complexities in care delivery [Adult]) 20 

NM6 407 (Managing complexities in care delivery [Mental Health]) 20 

NM6 404 (Critical perspectives in health and social care) 20 

Modules MN 

Credits 

Year 1 

120 Total 


NM4 201 (Developing skills for practice) 20 

NM7 950 (Exploring professional values) 20 

NM7 951 (Health of individuals across the lifespan) 20 

NM7 952 (Health and wellbeing) 20 

Year 2 

120 Total 


NM5 201 (Enhancing skills for practice) 20 

NM7 953 (Exploring field specific nurse practice [Adult]) 20 

NM7 959 (Exploring field specific nurse practice [Mental Health]) 20 

NM7 954 (Exploring critical perspectives in health and social care) 20 

NM7 955 (Exploring complexities in care delivery [Adult]) 20 

NM7 962 (Exploring complexities in care delivery [Mental Health]) 20 

Year 3 

120 Total 


NM6 401 (Skills for registration) 20 

NM7 956 (Preparing for future practice) 20 

NM7 957 (Using research to develop practice) 40 

Assessments 

Each module carries a theoretical and practice assessment 

Award 

The awarding university is University of Chester 

Further information 

The health of successful candidates will be assessed to establish fitness to undertake nurse 

education and a Criminal Records Bureau clearance is carried out for all candidates. 

A bursary award (currently £5,000) is provided by the DH IOM. 

This bursary increases annually in line with the Nurses Pay award. 

This award is paid monthly by BACS into your bank account. 

19

Should you have any queries or require further information please contact Lyz Howard, Adult Field 

Programme Leader on 651426 or email lyz.howard@gov.im or Julie Bailey-McHale, Mental Health 

Field Programme Leader on 642928 or email julie.bailey-mchale@gov.im. For application forms or 

an information pack please contact Veronica Paton, Programme Administrator (Pre-Registration) on 

651422 or email veronica.paton@gov.im. 

You could also visit our website: www.gov.im/nursetraining 

Return to Practice and Overseas Nursing Programme 

Anyone wishing to make enquiries about these programmes please contact: 

Return to Practice Ber Devlin on 642927 

Overseas Nursing Programme Lyz Howard on 651426 

20

BSc (Hons) 

Health and Social Care Studies 

(formerly BSc (Hons) Health Studies) 

21

The BSc (Hons) Health Studies is currently under review in preparation of a revalidation in 

November 2011 with Manchester Metropolitan University. It is intended to re name the Programme:- 

BSc (Hons) Health and Social Care Studies - in response to work force planning. 

Depending on the outcome of the revalidation event in November 2012 it is intended to offer the new 

revalidated units from March 2013. 

The proposal is to deliver the following units after the revalidation event 

Unit Dates Unit Leader 

Critical Appraisal in Practice March 2013 

Catherine Black 

(core) 

Catherine.Black@gov.im 

Management of Pain November 2012 

November 2013 

Applied Pathophysiology April 2013 

and Pharmacology 

Psychosocial Approaches in April 2013 

Recovery and Rehabilitation 

Exploration of Practice From March 2013 

through a Negotiated 

Contract 

Negotiated Work-related From March 2013 

Professional Skills 

Bernadette Devlin 

Bernadette.Devlin@gov.im 

Lyz Howard 

Lyz.Howard@gov.im 

Julie Bailey-McHale 

Julie.bailey-mchale@gov.im 





Older Person-centred 

Approach in Practice 

June 2013 

Lyz Howard 

Lyz.Howard@gov.im 

Law and Ethics in Practice July 2013 Bernadette Devlin 

Bernadette.Devlin@gov.im 

The Application of Cognitive 

Behavioural Approach in 

Professional Practice 

October 2012 

October 2013 

Julie Bailey- McHale 

Julie.bailey-mchale@gov.im 

Implementing Change in 

Practice 

October 2012 

John Struthers 

John.struthers@gov.im 

Leading Evidence Based 

Change in Professional 

Practice (core ) 

October 2013 



Units currently scheduled to commence prior to November 2012 will still be delivered. Transitional 

arrangements to ensure all students currently on the BSc (Hons) Health Studies transfer on to the 

new programme are being made during the revalidation period. 

If you wish any further information about the programme or units please contact the Programme 

Leader Catherine Black on 642929, or email Catherine.Black@gov.im 

22

The MSc Professional Practice 

This master‟s programme is a new development in the portfolio of Higher Education available through 

the Department of Health, Education and Training. 

The programme has been developed through multi-professional consultation in response to workforce 

planning needs to offer continued professional development for graduates. 

Delivery of the MSc Professional Practice will be subject to the outcome of the validation event with 

Manchester Metropolitan University in November 2012. The proposal is to deliver the units as from 

April 2013. 

Further details of the programme will be launched following the validation event in November 2012. 

The programme has exit points of Post Graduate Certificate (60 credits), Post Graduate Diploma (120 

credits) and a final award of MSc (180 credits). 

Award Title: Post Graduate Certificate in Professional Practice 

On successful completion of the following Level 7 credits: 60 credits 

interim/final exit award – PG Certificate Post Graduate Certificate in Professional Practice 

Core Units 

Code 

Status (if applicable) ie 

Unit Title 

No of credits 

- Pre/Co-requisites 

- Excluded units 

Valuing People and Celebrating Diversity in 


20 

Optional Units 

Choose 2 from options listed 

Comparative Health and Social Care 

Systems 

20 

Leading Organisational Transformation 20 

Inter-professional Working, Learning & 

Mentorship 

20 

Law and Ethics in Health & Social Care 20 

Enhancing Practice through Negotiated 

Learning (1) 


Learning (2) 

20 

20 

23

Award title: Post Graduate Diploma in Professional Practice 

On successful completion of the following Level 7 credits: 120 credits: 

Interim/final exit award – PG Diploma Post Graduate Diploma in Professional Practice 

Core Units 

Code 

Status (if applicable)ie 

Unit Title 






20 

Research Methodologies and Methods 20 




Systems 

20 


Inter-professional Working Learning & 

Mentorship 

20 



Learning (1) 


Learning (2) 

20 

20 

24

Award title: MSc Professional Practice 

On successful completion of the following Level 7 credits: 180 credits: 

Final exit award - MSc Professional Practice 

Core Units 

Code 

Status (if applicable)ie 

Unit Title 






20 

Research Methodologies and Methods 20 

Dissertation 60 




Systems 

20 


Inter-professional Working Learning & 

Mentorship 

20 



Learning (1) 


Learning (2) 

20 

20 

25

Proposed delivery of MSc Professional Practice 

Unit Date Unit leader 

Leading Organisational 

Transformation 

April 2013 



Enhancing Practice 

through Negotiated 

Learning 

Available from April 2013 Donna Hart 

Donna.hart@gov.im 

Valuing People and 

Celebrating Diversity in 

Professional practice 

(core for stage 1,2) 

Research Methodologies 

and Methods (Core for 

stage 2) 

September 2013 

February 2014 


Julie.bailey-Mchale@gov.im 



For further information about the programme or units please contact the Programme Leader John 

Struthers, on 642931, or email john.struthers@gov.im 

26

Title - Learning and Assessment in Practice (NM6064) 

Length - 150 hours of which 40 hours are taught 

Duration - 15 weeks 


Rationale and Brief Description 

There is now a requirement in health and social care settings for suitably qualified practitioners to 

support practice based learning and assessment (Department of Health (DH)), 2001; General Social 

Care Council, (GSCC) 2006; Nursing and Midwifery Council (NMC) 2008). This module brings 

together the knowledge, skills and values to enable practitioners to develop themselves and others 

within their practice area. (DH, 2004; GSCC, 2006; NMC, 2008; Health Professions Council (HPC), 

2005). The module will prepare appropriately qualified health and social care professionals to mentor 

and assess students in practice. The module will be offered twice per year. 

The module is at level 6 and attracts 15 level 6 credits. These credits can be utilised towards the BSc 

(Hons) Health & Social Care (formerly BSc (Hons) Health Studies) programme. It is a requirement 

that the module participant supports a learner in the practice setting during the period of the module. 

The module participant will be assessed supporting this learner by an appropriately qualified mentor. 

Pre-requisite: One year post health or social care related qualification 

Co-requisite: Currently practising. 

If you are a registered nurse you will need to mentor a pre-registration nursing 

student during the module. 

Aims 

To enable practitioners working in a range of settings to develop their knowledge and skills in 

facilitating and assessing learning and practice. 

To enable practitioners to apply best evidence in practice to promote the development of self 

and others. 

Dates of Programmes 

2012 – Julie Bailey-McHale 2013 – Ber Devlin 

17 th , 24 th , 31 st October Commencing May 2013 

7 th , 14 th , 21 st , 28 th November 

5 th , 12 th , 19 th December 

Module Team 

For further information, please contact: 

Julie Bailey-McHale, telephone 642928 

Ber Devlin, telephone 642927 

Donna Hart, telephone 642926. 

27

Title - Non-Medical Prescribing Programme (Level 6) 



The programme is multi-professional and leads to: 

Registration as a V300 Extended / Supplementary Prescriber with the NMC (Nurses) 

Or 

Supplementary Prescriber with RSPGB (Pharmacists) 

Or 

Supplementary Prescriber with HPC (Allied Health Professionals) 

The programme will be provided by the University of Chester and managed by a lecturer within the 

Health and Social Care Team on the Island. 

The programme utilises a multi-disciplinary approach to learning including shared learning through 

contact days and generic blended learning web-based materials. University of Chester specialist staff 

will deliver the 11 contact taught days on Island. The distance learning web based material equates 

to 15 days and will be accessible on Island. 

The students will also be required to undertake a minimum of 12 days (90) hours of prescribing 

practice supervised by an independent prescriber. 

The programme attracts 45 credits at Level 6 

The next intake will be November 2013. 

For further information and expressions of interest please contact: 

Donna Hart, Programme Manager 642926 

Pauline Golding, Programme Administrator 642976 

28

Masters Level Study 

(Level 7) 

29

Title - Learning and Assessment 

In Professional Education 

(NM7036) Level 7 (Masters) 

Length - 200 hours to include 20 taught hours 

Duration - 15 weeks 


Rationale and Brief Description 

This is an inter-professional module aimed at those professionals who support learning, assessment, 

supervision and the learning organisation. The module explores mentorship in its broadest terms and 

so will meet the needs of health and social care practitioners with a diverse range of professional 

responsibilities within professional education. The module is benchmarked to key professional 

education and training documents (Nursing and Midwifery Council, 2008; Health Professions Council, 

2007; DH, 2004; General Social Care Council, 2002) and so provides an initial professionally 

recognised mentorship qualification. The prospective participant will have access to learners (team 

members, students, new members of staff, supervisees) and will be assessed by a qualified mentor in 

their own practice area. 

The module is delivered at Level 7 (Masters) and attracts 20 Level 7 credits. It will be offered once a 

year. 

Pre-requisite: One year post health or social care qualification. Previous study at level 6 or 

equivalent relevant experience. 

Co-requisite: Currently practising. 

If you are a registered nurse and this is your initial mentor qualification you will need to mentor a 

pre-registration nursing student during the module. 

Aims 

To enable students to develop a critical understanding of the mentorship role. 

To provide practitioners with the in-depth knowledge and skills to promote student learning within 

the contexts of professional and inter-professional education. 


1. Critically evaluate effective relationship-building skills to support learning. 

2. Critically reflect on and evaluate the principles and context of the facilitation of learning in 

practice. 

3. Deconstruct the concept of practice as a dynamic environment in which knowledge is created 

and learning is optimised. 

4. Critically evaluate the contributions of the wider inter-professional team and service users 

within the context of practice education. 

5. Critically reflect on the integration of evidence-based practice to enhance the quality of the 

learning experience. 

6. Critically analyse and reflect on the assessment and evaluation of learning in practice. 

7. Justify the application of models of leadership and facilitation to professional education. 

Assessment 

Formative – Seminar presentation to peers. 

Summative – Negotiated assessment relating to education role (3,000 word equivalent) 

(100% weighting) 

(All learning outcomes) 

Practice Document (2,000 word equivalent) (pass/fail) 

(All learning outcomes) 

Both components must be passed and no compensation will be allowed between components. 

30

Re-Assessment 

Resubmission of failed element 

Dates of Programme 


24 th April 2013 

1 st , 8 th , 15 th , 22 nd , 29 th May 2013 

5 th , 12 th , 19 th , 26 th June 2013 

For further information please contact Module Leaders: 

Donna Hart telephone 642926 or Julie Bailey-McHale 642928. 

31

Title - Non-Medical Prescribing Programme (Level 7) 



The programme is multi-professional and leads to: 

Registration as a V300 Extended / Supplementary Prescriber with the NMC (Nurses) 

Or 

Supplementary Prescriber with RSPGB (Pharmacists) 

Or 

Supplementary Prescriber with HPC (Allied Health Professionals) 

The programme will be provided by the University of Chester and managed by a lecturer within the 

Health and Social Care Team on the Island. 

The programme utilises a multi-disciplinary approach to learning including shared learning through 

contact days and generic blended learning web-based materials. University of Chester specialist staff 

will deliver the 11 contact taught days on Island. The distance learning web based material equates 

to 15 days and will be accessible on Island. 

The students will also be required to undertake a minimum of 12 days (90) hours of prescribing 

practice supervised by an independent prescriber. 

The programme attracts 40 credits at Level 7 

The next intake will be November 2013. 

For further information and expressions of interest please contact: 

Donna Hart, Programme Manager 642926 

Pauline Golding, Programme Administrator 642976 

32

Vocational Awards 

33

Integrated 

Leadership & Management 

Department of Health 

Integrated Leadership and Management Programme 

The Department of Health Integrated Leadership and Management Programme is designed to 

address a clearly stated need to raise the confidence and skills of managers in Department of Health 

and the Department of Social Care to cope with changing requirements and address risks. 

There are three levels to the programme: 

Foundation Level 

First Line Management (Operational Level) 

Middle Manager (Operational/Strategic Level) 

The Foundation Level is aimed at those who have to supervise people and allocate resources on a 

shift to shift basis, but are not directly line managers. It would be of benefit to those who are new to 

this type of role or to supervisory managers who have had no previous management training. 

This is a 5 day taught programme and delegates are required to attend all 5 days. 

Dates for new cohorts are agreed in accordance with demand. Please nominate staff for the waiting 

list so that demand can be assessed. 

The Operational Level is aimed at those who have to supervise people, lead a team, allocate 

resources and are, or act as, direct line mangers to a number of staff. It would benefit managers, at 

any level, who have had little or no formal management training and want to strengthen their 

knowledge and capabilities e.g. Deputy Ward Managers, Allied Health Professionals functioning as 

Team Leaders, Executive Officers, Senior Residential Social Workers, Deputy Head Porters. The 

Operational Level is ongoing with an on-Island training provider, Training Learning and Coaching 

(TLC). The Operational Level is endorsed by the Institute of Leadership and Management for a 

recognised national management qualification which has been designed to meet the needs of the 

Department. Assessment of the participant‟s capacity to apply their learning in the workplace forms 

an integral part of the programme. 




The Middle Manager Level is aimed at those who are in middle management positions, who have 

some management experience, have already undertaken some management training and wish to 

build on their experience and work on their own professional development. 

It would benefit those who have responsibility for developing others & managing teams, 

departments, projects and change e.g. Ward Managers, 

Senior Allied Health Professionals, Senior Nurses, Higher Executive Officers, Resource Centre 

Managers, Head of Portering/ Catering etc., Senior Social Workers. 

The Middle Manager Level is ongoing with an on-Island training provider, TLC Business Solutions. 

The course is endorsed by the Institute of Leadership and Management for a recognised national 

management qualification which has been designed to meet the needs of the Department. The 

course is structured around the Government‟s Corporate Governance Framework: Community Focus, 

Performance Management, Structures and Processes, Risk Management and Standards of Conduct. 

34

Assessment of the participant‟s capacity to apply their learning in the workplace forms an integral 

part of the programme. 




At Foundation, Operational and Middle Manager Levels the taught programme is supplemented by a 

series of six learning set meetings of up to three hours each, designed to support the participant‟s 

learning and consolidate that learning through application in the workplace. Further details are 

included at the back of this document. 

All levels of the programme incorporate 360 degree feedback. At Operational and Middle Manager 

Levels this is a requirement and you should complete the form appropriately. At Foundation level the 

360 feedback is optional. If you wish to do it you should ensure that Part 3 of the form is completed. 

Further information concerning the 360 degree feedback process is included at the back of this 

document. 

The Work Based Assignments which are included in the programme form an integral part of the 

programme and lead to a greatly enhanced understanding of the content and improved application in 

the workplace. Deadline dates are given for submission and all assignments are expected to be 

complete by their deadlines. It is the line manager‟s responsibility to encourage and support their 

member of staff to complete the assignments. 

This programme is compulsory for managers nominated by their line manager. 

If you would like to attend this programme please speak to your line manager and ask them to 

complete the nomination form. 

Further cohorts at various levels are planned for the future, and details will be available on the 

Intranet or Department of Health Internet pages. Dates are set in accordance with demand. 

Please send in nomination forms as need is identified. 

Please note that: 

If, after being advised that a place has been allocated the nominee fails to attend or notifies us less 

than five days before the event a cancellation fee will be charged. 

The charges are currently: 

Notified within five working days of the event – 50% 

Event start date or later – 100% 

If you would like to know anything further please contact the Learning Administrator 

Nicola Cain at Keyll Darree on 642943. 

35

Integrated 


(1) Participant‟s Details 

Integrated Leadership and Management Programme 

Nomination Form 

Name: _______________________________________ 

Section/Team: ________________________________ 

Telephone Number: ____________________________ 

Title/Grade: __________________________________ 

Division: ________________________ 

Work Location: ___________________ 

Email Address: ___________________ 

Period of Time in Post: _____________ 

Previous Management Training (brief details only): 

______________________________________________________________________________ 

______________________________________________________________________________ 

We have assumed that you have discussed attendance with the person concerned. Please write 

a summary of why this programme would be of value to the nominee: 

______________________________________________________________________________ 

______________________________________________________________________________ 

Please indicate preferred level and cohort. 

Foundation Level 

Please ensure that parts 1 and 3 of the form are completed. If you wish to engage in 

360 feedback please also complete Part 2 

Operational Level 

Please ensure Parts 1, 2 and 3 of the form are completed 

Middle Management Level 

Please ensure Parts 1, 2 and 3 of the form are completed 

(2) Please list below the names and contact numbers of three people other than your 

line manager who can be contacted to provide 360° feedback. Your line manager will 

also be contacted. Please see notes attached. 

Name: Position: Contact No: 



37

(3) I nominate the above to attend the Integrated Leadership and Management 

programme and will enable him/her to attend the taught programme and up to six 

learning set meetings over a period of a year. 

I understand that if the above nominee fails to attend, or notifies the Programme 

Administrator less than five days before the start of the event that they will not be 

attending, a cancellation fee will be charged. 

Line Manager‟s Signature: ______________________________ 

Date: __________________ 

Line Manager‟s Name (in capitals): _________________________________________________ 

Nominee‟s Signature: __________________________________ 

Date: __________________ 

Please indicate if you have any special dietary, physical or educational needs: 

_____________________________________________________________________________ 

Please return completed form to: 

Nicola Cain, Programme Administrator 

Department of Health Education and Training Centre, Keyll Darree, Strang, IM4 4RH 

(Facsimile: 642997 or email nicola.cain@gov.im) 

38

Integrated 


An Introduction to the 360º Review Process 

A guide for subjects and reviewers 

What is a 360º Review 

A 360º review is a way to build a picture of how a person is perceived by their colleagues. It‟s called 

a 360º review because impressions are collected from a subject‟s manager, their peers and their staff 

– people who are all around you. 

What‟s it for? 

The main aims are: 

To help build a subject‟s self-awareness with regard to how they are perceived. It‟s not about 

right or wrong, good or bad – it‟s about how others see you. 

To see how perceptions shift during the programme. If training is effective, then change takes 

place in a subject‟s behaviours. This in turn affects other people‟s perceptions. 

How does it work? 

You and you manager will negotiate to decide who your reviewers should be, choosing objective and 

fair people from your peer group and your staff. 

A TLC interviewer will conduct a structured interview to find out how you are perceived. 

This information will be collated and analysed, and a report will be produced that synthesises the 

result. 

You will then have a feedback meeting with the TLC interviewer and your manager to discuss the 

outcomes. 

What do I get out of it? 

You will gain self-awareness about how you affect the people around you. This is key to both your 

development and to your effectiveness as a manager/leader. 

Why does the Department want me to do this? 

Your development as a person and as a manager is important to your ability to be a manager and a 

leader. It also helps to evidence that the programme has added value. 

Who‟s involved – subjects & reviewers 

Everyone on the programme will be a subject, and you might very well be a reviewer for one of your 

colleagues. As we have said, who your reviewers are is a matter for you and your manager. That 

said, you will get the most out of objective reviews, not those who are nice to you! 

Who will see my reviews? 

Only TLC will see the individual interview results. 

Who will see my feedback? 

We will give the analytical report to you and to your manager only. This should feed into your future 

performance and development. 

How does it connect with appraisal? 

The 360 is a separate process and only applies to those on the programme but the outcomes can 

provide feedback for your appraisal along with other feedback received throughout the appraisal 

period. 

How long does it take? 

Each interview will take around 30 to 40 minutes. 

Is it anonymous? 

The subject will know who the reviewers are, but they will not know who said what. Only TLC will 

know that. 

39

Integrated 


Action Learning Sets 

Action Learning cannot be communicated as a technique because it is ultimately concerned with 

profound knowledge about oneself and the world". 

(Reg Revans, pioneer of Action Learning) 

What are Action Learning Sets? 

An Action Learning Set is a small facilitated group whose members meet regularly to share and reflect 

on the live work issues members face. They are a powerful vehicle for personal and professional 

development, since they offer people the opportunity to be both supported and challenged in 

specific aspects of their work and their approach to work. 

Why Action Learning Sets are valuable 

Most of us recognise how crucial it is to have a quality exchange with colleagues in helping us to 

address questions that concern us at work. Sometimes circumstances militate against a quality 

exchange being readily available in the immediate workplace. People may be isolated in their own 

particular role; they may be run off their feet dealing with expectations and demands, and lack 

the space to sit back and reflect on how they are doing what they are doing; and there may be 

issues to do with how safe it is to reveal uncertainty about one's own knowledge and skill level. 

Does the culture of the workplace support this? Have people learned the relevant skills in order to 

do it? Is there somebody appropriate to do it with? 

An Action Learning Set (ALS) specifically addresses these issues. Firstly, it provides a regular 

opportunity to sit back and reflect. Secondly, a healthy ALS runs on principles of open-ness 

and exchange; it is a crucial part of the facilitator's task to ensure that the conditions of 

safety and trust-building are in place to allow this to happen. Thirdly, an ALS provides 

opportunity for skill development through practising inside and outside ALS meetings 

different, or under-used, approaches to work situations. 

Finally, there is the whole business of shared learning. We are all used to learning 

individually, and much individual learning will happen in an ALS. However, we can learn so much 

faster from and with each other: sharing in thinking about somebody else's work issues will give 

you much greater confidence in tackling similar scenarios in your own workplace. 

The philosophy behind ALSs is that: 

People learn most effectively when they are engaged in both action and reflection. 

Learning is a continuous process. 

Learning is increased when theory is integrated with practice. 

Using real-life situations generates immediate opportunities for application of learning (hence 

Action learning). 

People learn from each other. 

Having an external facilitator maximises opportunities for learning by enabling all members of the 

Set to participate as fully and as effectively as possible. 

How an ALS works 

An ALS typically comprises 5 or 6 members and, initially, a facilitator. The ALS meets on a regular 

basis, usually every month, over a period of time agreed at the outset. The minimum number of 

sessions for an ALS to be effective in its learning model is six. These initial periods are called 

"contracted agreements": group members in effect contract with each other, as well as with the 

facilitator, to meet for the agreed period. 

40

The key activity in an ALS is that members take turns to present to the group a live 'work issue'. 

The facilitator guides the group to explore the issue in such a way that the presenter comes away 

with a deeper understanding of the problem and clarity on how to act. 

Over time, ALSs develop increased sophistication in peer support. In turn, this enriches 

contacts which take place in between ALS meetings. 

What you could get out of an Action Learning Set 

These are the most important benefit ALS members derive: 

Learning from each other‟s experience: have other members been involved in similar or 

equivalent issues? What worked or didn‟t work in their experience. 

“Getting beneath the surface” of an issue: for example, what gets in the way of other 

people operating as they „should‟? Teasing out your own and other people‟s assumptions 

casts light on which way to move in a given situation. 

Enhancing your own self awareness: understanding your own blocks and blind-spots as 

well as truly appreciating your own strengths is key to work satisfaction and your experience 

of yourself as fully effective in your work and in your life. 

Developing your skills in feedback: working relationships critically depend on the ability 

to interact with others with insight as well in challenging and supportive ways. 

Other benefits include: 

The emotional value of belonging to a small supportive group. 

Time for your own concerns. 

Personal growth. 

Often close and deepened relationships with colleagues. 

Sense of being valued, listened to and encouraged. 

Understanding the wider picture which impacts on your job. 

Values and Group Processes 

ALSs are built on clear values: openness; sharing; mutuality; commitment to learning; the 

willingness to change; and equal responsibility for group development. An ALS will flourish 

when members allow these values to become an intrinsic part of their way of working 

together. Developing practice based on these values also helps members work in a far more 

effective and informed way in collaborative working in their wider organisational settings. 

The Role of the Facilitator 

The facilitator has a crucial role in helping an ALS get established, in building the feeling of 

trust and safety in the ALS, and in enabling it to develop satisfying patterns of working. The 

facilitator looks after the dynamics within the ALS, and helps the ALS to learn about what 

supports good group functioning. 

ALSs can derive great benefit from having a facilitator to work with them for up to a year. 

During this time a facilitator can help an ALS build its confidence to work independently as a 

peer group, perhaps supplemented by occasional facilitation to their group dynamics. Once 

securely established as a group of peers, there is no time limit to the life of an ALS; ALSs 

can continue for many years through both job and personal changes. 

Here are some practical tips for the facilitator to help make the learning set a success: 

Come to the first day of the programme (Foundation Level) fourth day (Operational 

Level) or third day (Middle Level) with a list of proposed dates for your learning sets. 

Be prepared to be flexible if those dates are difficult but agree them on the day. 

Send Outlook appointments to put the appointments in everyone‟s diary. 

Remind the group a week before that the meeting is due and the proposed agenda. 

Make it clear that they are expected to attend and that their certificate will show their 

attendance. 

41

Be on time yourself for the meetings and try not to arrange anything immediately 

afterwards so you can talk informally with people one to one if they want. 

If for some absolutely unavoidable reason you can‟t make it nominate or agree for one of 

the group to facilitate in your place. 

Agree (small) tasks to take away e.g. watching how someone manages a meeting and 

reflecting on how you might do it differently. 

Agree ground rules for ALS. 

With regard to confidentiality, ensure the group members are aware that if practices are 

raised that appear to infringe safety, the facilitator will have to inform the student of how 

the concern will be shared with relevant others. 

Share stories of your experience of management and ask them to discuss whether those 

approaches might work for them. Member may wish to complete STAR form prior to 

presenting. 

Have an agenda which is generated by the group (with your help). 

Try to link what you are doing back to the course content – all Foundation Level course 

content available on memory stick. 

Keep the meetings to two or three hours. 

Vary the venue (if the group wants to). They like to get out and see the places they 

haven‟t been to before. Each person in the group can host it. 

Check how people are getting on with their assignments (if they are on Level 2 or 3) and 

remind them that these are not optional. 

Keep an attendance record and feed it back to the course administrator. (Nicola Cain tel. 

642943) 

Explain the use of the ILM facilitator evaluation form after 3 then 6 of the action learning 

sets. 

Membership Issues 

Members of an ALS should be in sufficiently related jobs that they can genuinely and 

mutually add value to each other‟s thinking. Colleagues from the same organisation or part 

of the organisation may join the same „open‟ Set, but this will have an impact on the set so 

should be done with awareness and responsibility. 

It is inadvisable for a line manager and a direct report both to be in the same ALS, as 

genuine openness will be difficult for both. 

Role of the Action Learning Set Member 

Members of the learning set should: 

Recognise that the 6 learning sets are a vital part of the learning experience. Through 

sharing and discussion they assist the links to be made between theory and practice. 

Attend and engage with the creation of the learning sets. The venue and times of where 

you will meet will be agreed with your facilitator. The final 6 th date and venue is agreed 

with the other groups and their facilitator so the group can reconvene and share 

experiences. Each learning set is approximately 2 hours long. 

Attend every session. Completion of all the taught components and the learning sets are 

required to complete the full course. If it is absolutely unavoidable that you will be 

absent let your facilitator know and talk to other members of the ALS to find out what 

you missed. A record of attendance will be kept and will be recorded on your certificate. 

Where the facilitator is concerned about your absence your line manager will be 

contacted. 

Reflect on the links between the theory in the taught component and your working 

practice. It is very useful for you to bring along an example from work where you have 

practiced some of the taught management and leadership skills. This will maximise the 

facilitation time to explore and build on what you have considered already. You may wish 

to complete the Star Form. 

As a group you may decide on ground rules and add any further you think are helpful to 

the group‟s learning potential. 

Add outcomes from the learning set process to your action list. 

42

Title - Qualifications and Credit Framework 

Certificate in Customer Service (4430-02) – 

Level 2 

N.B. The QCF is about recognising achievement, through the award of credit, for units and 

qualifications, and will provide more flexible routes to full awards. 

Length - 1 study day – followed by assessment in workplace. 

Duration - from 6 months to a year (to accommodate assessments). 


Course - 9.00am – 4.00pm 



This qualification is made up of a number of units. Each unit describes the standards of a broad 

area of work that a competent person should be able to perform and is about offering quality 

Customer Service in the DH/DSC or other workplaces. 

Course Outcomes 

The employee will be provided with the necessary underpinning knowledge and will be assessed in 

the workplace against National Occupational Standards. 

Assessment 

Formative and Summative. The employee is assessed in the work environment and has to achieve 

the relevant competencies / learning outcomes. 

Award 

QCF Customer Service Level 2. 

Date of Course 

To be ascertained 

For further information please contact: 

Voirrey Kewley, telephone 642936. 

43

Title 

Qualifications and Credit Framework 

Vocational Assessors Course – 6317-33 

Certificate in Assessing Vocational Achievement 



Length - ½ Day Briefing 

3 Days followed by ½ Study Days x 2 

Duration - Approximately six months to a year (to accommodate assessments) 


Course - 9.00am - 12.30pm and 13.30pm - 16.00pm 



This course prepares registered nurses for the role of assessing Health Care Assistants in the 

workplace against National Occupational Standards. 

Other registered professional practitioners will be considered to undertake this course, providing 

they are assessing against National Occupational Standards i.e. Customer Service, Pharmacy, Allied 

Health Profession Support and Perioperative Support. 


To possess the necessary skills and knowledge to undertake assessments of Health Care assistants 

undertaking QCF Level II/Level III or equivalent award and comply with the necessary quality 

assurance mechanisms of City and Guilds and the DH Education and Training Centre. 

Assessment 

To undertake practically based assessments within the work environment, and compilation of a 

portfolio of evidence to be submitted for the award. 

Awards 

Level 3 Certificate in Assessing Vocational Achievement 6317-33 

Dates of Courses 

½ Day Briefing 3 rd April 2013 - 13.30 – 16.00 

3 Days 20 th , 21 st , 22 nd May 2013 - 09.00 – 16.00 

2 x ½ Days 19 th June 2013 - 13.30 – 16.00 

18 th July 2013 - 13.30 – 16.00 

For further information regarding course content, please contact 

Voirrey Kewley, telephone 642936 

44


Diplomas in Health or Health and Social Care - 

Level 2 



Length - 5 Days - Day Release (under review) 

Duration - 30 hours for Modular Course. 

Length of course - determined by prior experience and 

level of competency to be achieved. 


Course - 9.00am - 12.30pm and 13.30pm - 16.00pm 



This course recognises prior learning and experience gained in the workplace; the QCF award is a 

nationally recognised and accepted qualification. The QCF is awarded through City & Guilds and has 

pre-determined competencies and learning outcomes. The course is available to all Health Care 

Assistants employed by the Isle of Man Health Services and satellite-centres (private sector) 

attached to the DH Education and Training Centre who are undertaking the Level II QCF City & 

Guilds Diploma. The programme is designed to provide the underpinning knowledge required to 

comply with the National Occupational Standards for Care, or its equivalent. 


The Health Care Assistant will be provided with the necessary underpinning knowledge and be 

assessed in the workplace to recognised National Occupational Standards. 

Assessment 

Formative and Summative. The Health Care Assistant is assessed in the work 

environment and has to achieve the relevant competencies/learning outcomes. 

Awards 

QCF Level 2 Diploma in Health and Social Care 

QCF Level 2 Diploma in Clinical Healthcare Support 

QCF Level 2 Certificate in Pharmacy Service Skills 


Course 1 Course 2 

11 th February 2013 8 th August 2013 

26 th February 2013 20 th August 2013 

11 th April 2013 5 th September 2013 

18 th April 2013 19 th September 2013 

1 st May 2013 1 st October 2013 

For further information regarding course content, please contact: 


45


Diploma in Health or Health and Social Care 

Level 3 Workshops 



Length - 8 x ½ Day Release 


Course - 13.00pm - 16.30pm 



The above workshops are aimed at providing the underpinning knowledge for Diplomas in Health or 

Health and Social Care Level 3 or its equivalent and are specifically aimed at Health Care Assistant 

Candidates who are working towards QCF Level 3 Diplomas. 


The candidate will be provided with the necessary underpinning knowledge and will be assessed 

against National Occupational Standards in the workplace. 

Assessment 

Formative and Summative. The Health Care Assistant is assessed in the clinical environment in 

order to achieve the relevant competencies/ learning outcomes. 

Awards 

QCF Diploma in Health or Health and Social Care Level 3 or their equivalent. 

QCF Diploma in Clinical Healthcare Support Level 3 

QCF Diploma in Allied Health Profession Support Level 3 

QCF Diploma in Perioperative Support Level 3 


A rolling programme dictated by numbers and demand. 

21 st November 2012 

19 th December 2012 

24 th January 2013 

06 th February 2013 

14 th February 2013 

21 st February 2013 

14 th March 2013 


For further information, please contact 


46


Diploma in Leadership for Health and 

Social Care Services Level 5 



The QCF Diploma Level 5 in Leadership for Health and Social Care Services is the replacement 

award for the NVQ Leadership and Management for Care Services Award Level 4. 

Length - 8 days – (recognised prior learning (RPL) may be given and may be 

linked to the ILM course for underpinning knowledge) 



This course is offered through City and Guilds (London). The Leadership for Health and Social Care 

Services Award is designed to cover a wide range of service led roles and pathways. These National 

Occupational Standards have been designed to improve the quality of service provided to patients, 

clients and carers. The award includes a number of units related to management of a care service, 

the assessment of individuals‟ needs and the planning of packages of care to meet those needs. It 

brings together and recognises the mix of advanced practitioner work functions with first-line 

management responsibilities and is aimed, therefore, at Registered Nurses, Qualified 

Practitioners and Managers in Health and Social Care. 

Assessment 

The selection of option units should be based on a discussion between the candidate and their 

manager about the candidate‟s present and future work role. The outcomes of this discussion can 

then be used to identify which of the option units are most suitable. 

Awards 

City and Guilds (London) QCF Diploma Level 5 in Leadership for Health and Social Care Services. 


20 th September 2012 




29 th May 2013 

25 th July 2013 

25 th September 2013 

27 th November 2013 

(Dates to be confirmed) 

For further information, please contact 


47


Internal Verifier Course / Level 4 Award in the 

Internal Quality Assurance of Assessment 

Processes and Practice – 6317/41 



Length - To be advised – contact Keyll Darree 

DH Education and Training Centre 

Duration - Length of course determined by prior experience and 

level of competency to be achieved. 


Course - To be negotiated via Tutorials. 



This course is open to qualified staff (Deputy Ward Managers, Ward Managers, Team Leaders and 

Senior Registered Practitioners). It is desirable that participants have a recognised teaching 

qualification, and who are qualified Vocational Assessors with experience of assessing against 

National Occupational Standards in the work place, within the DH/DSC and the private sector. 

This course prepares practitioners for the role of conducting Internal Quality Assurance of the 

assessment process from within a centre or organisation by sample planning, monitoring and 

advising on the practice of assessors. 


To possess the necessary skills and knowledge to assess first and second line registered nurses and 

practitioners who are undertaking the Vocational Assessor Role, and quality of work undertaken by 

participants who are studying QCF awards. 

Awards 

Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice. 6317/41 


As required by demand and need - contact the DH Education and Training Centre, Keyll Darree 

For further information regarding course content, please contact: 


48

Workshops 

Forums 

E-Learning 

and 

Training 

49

Title - Accountability Workshop 

Duration - 3 Days 


Workshop - 09.30am – 16.00pm 


For - Registered Professionals 


This short workshop addresses professional guidelines and legislation which relate to the conduct of 

registered professionals. 


On completion of the workshop participants will have a working knowledge of their Code of 

Professional Conduct, which will enable them to relate the concept of accountability to their 

practice. 

Awards 


Dates of Workshop 

14 th , 15 th & 19 th March 2013 

1 st , 2 nd & 5 th August 2013 

If you require further information, please contact: 

Ber Devlin telephone 642927 

50

Adults – Learning Disability Training 

The following five courses are for staff working with adults who have learning disabilities. 

Title - Communication Awareness Training 

Length - 1 day 


Course - 9.30am – 16.00pm 

Venue - Eastcliffe Resource Centre 


A one day course, offering those who attend an opportunity to find out more about the types of 

communication difficulties faced by adults with learning disabilities and what steps they can take to 

help overcome them. 


Participants will have an awareness of: 

How we communicate 

Communication differences 

How we can make communication more effective. 

Awards 

There is a Certificate of Attendance 


To be confirmed. Line managers in Learning Disability Services will be notified when dates have 

been set and places will then be allocated. 

Title - Facilitator Training 



Course - 9.30am – 16.00pm 



A one day course, designed particularly for staff who facilitate person centred planning meetings or 

who assist an individual to facilitate their own meeting. 


Participants will have gained knowledge of: 

The facilitator‟s role 

How to set up meetings 

Group dynamics 

Stimulating action 

Evaluation 

Person Centredness 

Paperwork 

Monitoring outcomes 

Awards 





51


Title - Nonviolent Crisis Intervention 

Length - 2 Days + 1 day refresher 


Course - 9.30am – 16.00pm 

Venue - Various 


Informs staff of safe and effective ways to manage people whose behaviour is considered as 

challenging by equipping them with verbal skills and techniques and promoting positive language 

and behaviour. It also provides safe, non-harmful methods of control and restraint. 


Participants will: 

Understand the different levels of behaviour and the correct staff approach / response 

Understand the philosophy of the Crisis Prevention Institute 

Be able to intervene effectively if a person‟s behaviour becomes dangerous 

Know the value of good recording and what this consists of. 

Awards 

A Certificate of Attendance 


Dates vary throughout the year; please speak to your manager. 

Title - Person Centred Approaches Training 

Length - 1 Day 


Course - 9.30am – 16.00pm 



A one day course about person centredness and how staff can use a person-centred approach in 

their support worker role. 


Participants will have gained a renewed knowledge of: 

What is person centredness? 

What do adults with learning disabilities want from person centred approaches? 

What is the support worker‟s role in person centredness? 

The role of person centred planning and recording 

Awards 





52


Title - Values into Practice 



Course - 9.30am – 16.00pm 



A one day course, ideally on induction, for staff supporting adults with learning disabilities in day 

centres, in employment or in residential settings. It gives those who attend an opportunity to meet 

some service users to hear what is important to them and how they as staff can help them live 

fulfilled lives. It examines the history of Learning Disabilities Services and looks at our services 

today in the light of the Valuing People Document. 


Those who attend will have an awareness of: 

The history of Learning Disabilities Services 

Current attitudes to Learning Disability 

Valuing People 

Person Centred Approaches 

What is “Behaviour which Challenges”? 

The needs of our service users. 

Awards 





53

Title - Adult Abuse and Protection: Basic Awareness 

Length - ½ Day 


Course - AM 9.15 to 13.00 (09.00 arrival for coffee) or 

PM 12.45 to 16.30 (12.30 arrival for coffee) 

Venue - The Lodge or Keyll Darree, DH Education and Training Centre. 

For - All staff who work directly with Adults 


This is an introductory half day course to raise awareness about adult abuse. Staff need to be aware 

that abuse can happen anywhere and that they need to know what to do if they suspect that a 

service user is being abused 


By the end of the course participants will have: 

raised their awareness of the whole issue of adult abuse 

developed the skills to recognise signs and symptoms of adult abuse 

examined values and attitudes in regard to working with adult abuse 

been familiarised with the local policy/procedure on adult protection 

Awards 

A certificate of attendance will be issued 


29 th September 2012 (AM at The Lodge) 

5 th October 2012 (AM at Keyll Darree) 

22 nd October 2012 (AM at The Lodge) 

1st November 2012 (PM at The Lodge) 

13 th November 2012 (AM at The Lodge) 

28 th November 2012 (AM at Keyll Darree) 

3 rd December 2012 (PM at The Lodge) 

Dates for 2013 to be advised 

For an application form, please contact Staff Development on 686142 or 685645 or e-mail 

StaffDevelopment.DHSS@gov.im 

54

Title - Applied Suicide Intervention Skills (ASIST) 

Length - 2 days 


Course - 8.45am to 17.00pm 

Venue - The Lodge 


ASIST is designed to help all care givers become more willing, ready and able to help a person at 

risk of suicide. 

Just as “CPR” skills make physical first aid possible, training in suicide intervention develops the 

skills used in suicide first aid. ASIST is a two day intensive, interactive and practice dominated 

course designed to help care givers recognise risk and learn how to intervene to prevent the 

immediate risk of suicide. 

The workshops are suitable for all care givers (any person in a position of trust) and will focus on 

the needs of the Isle of Man. 


By the end of the course participants will be able to: 

1. Outline the main concepts of the ASIST model, Connecting, Understanding and Assisting 

2. Develop an increased awareness of their own attitudes towards suicide and develop an 

understanding of the possible impact their attitudes may have on an intervention process. 

3. Develop an understanding of the intervention needs of a person a risk. 

4. Will have the opportunity to increase skills in recognising individuals at risk of suicide and develop 

safe plans to reduce the risk of suicide. 

5. Will have the opportunity to practice using the ASIST model through observation and supervised 

simulation experiences in large and small groups 

6. Increase knowledge about locating resources available for a person at risk on the Isle of Man. 

7. Have an opportunity to network and become part of the islands increasing group of ASIST trained 

care givers. 

8. Care givers will have the opportunity to increase their confidence, competence and their level of 

comfort when dealing with an individual at risk of suicide. 

Awards 



18 th and 19 th September 2012 

21 st and 22 nd November 2012 

13 th and 14 th February 2013 

For further information or an application form please contact Staff Development on 686142 or 

685645 or email StaffDevelopment.DHSS@gov.im 

55

Title - Aspiring Leaders Programme 

Length - 12 months 

Venue - Various 

For - A leadership development programme for Band 5 

Registered Practitioners (Band 6 in specialist areas i.e. ITU/ 

Theatre and Allied Health Practitioners) 


To develop potential leaders who can meet the demands of the role, influence, change and create 

modern and forward thinking ways to improve care, preparing health care practitioners to apply 

for a more senior role and to aid succession planning. 

The programme is designed to complement existing programmes, it will provide participants with 

a unique learning experience designed to help them develop the skills, awareness and confidence 

they need to maximise their leadership potential. 

The Aspiring Leaders Programme is 12 months in length. There will be places for up to 12 

participants. 

Content 

The programme consists of 6 taught workshops over 6 months: 

 

 

 

 

 

 

 

Pre-Programme Session (2 ½ hours) 

Roles, Responsibilities and Delegation 

Personal Development and Leadership Skills 

Political and Organisational Awareness 

People Management and Motivation 

Problem Solving and Personal Management 

Professional Support 

Negotiated objectives will be set for achievement between each taught session and the introduction 

of a Learning Passport. After the 6 taught workshops there will be a 6 month Supported 

Development Period, this is to allow the participants to set their own development plan and 

implement this with agreed professional support. 

There will be 1:1 monthly support over 12 months with the inclusion of action learning sets. 

Opportunities for learning will include mentoring and shadowing. 

Dates 

To be confirmed 

For further information on the programme, please contact the programme facilitator 

Cathie Quine tel 650234 or email catherine.quine@gov.im 

56

Title - Assertiveness Awareness 

Length - 2 Days 


Workshop - 9.00am - 16.00pm 


For - All staff 


This workshop is only an introduction to assertiveness and as such only covers the foundations of 

assertiveness skills. Participants will be encouraged to discuss and explore areas of personal 

difficulty. 

Awards 


Dates of Workshops 

9 th and 15 th May 2013 

4 th and 11 th December 2013 

This course is for all staff 

To apply, please complete an application form (See Appendix 8) 

If you require further information, please contact: 

John Struthers telephone 642931. 

57

Title 

Duration 

Times of Workshop 

Venue 

Capacity-What you need to know 

1 Day 

9.30am-16.30pm 

The Lodge 

For Professional staff who work directly with people who lack Capacity or who co ordinate services 

for those who lack Capacity. 


This workshop helps staff to gain an understanding of the legal framework for delivering 

care and treatment to Adults without Capacity. It is an interactive day with the opportunity 

to look at Case studies and practice using tools to support practice. 


To enhance the care of people who lack Capacity 

To introduce new tools to support practice in caring for people who lack Capacity 

To give staff an opportunity to practice using these tools in a training environment 

Awards 


Dates of workshops 

4 th October 2012 (full) 

11 th December 2012 (full) 


For an application form please contact Staff Development on 686142 or 685216 or email 


Title - Chair Based Exercise Instructors Course 

Length - 2 Days, both days to be attended 


Course - 9.00am – 17.00pm 

Venue - Ambulance Centre Training Room 

For - Those who work with the elderly in any care settings, such as 

residential or nursing homes, or Activity Leaders within elderly 

community settings. 

Aim 

To increase mobility, flexibility and strength and increase levels of independence with the 

participants. 

This course is free of charge – but lunch will not be provided. 


To be arranged 

To apply for the course, and for more information, please contact: Geoff Bateman, 

Public Health Secretary, Department of Health, Cronk Coar, Noble‟s Hospital 

Tel: 642639 or email: Geoff.Bateman@gov.im 

58

Title - Clinical Leadership Programme (CLP) 

Length - 12 months – 1 day a week 

Venue - various 

For - Participants need to be Band 6 (or equivalent) or above 

Open to all disciplines. 


To assist healthcare practitioners and their teams to develop patient centred and evidence based 

strategies within the context of their day to day practice, organisational climate and policy agenda. 

The five key areas are: 

managing self 

developing and maintaining effective relationships with others 

focusing on the needs of the individual patient and their family, the team and the wider 

organisation 

maximising the use of available resources through effective internal and external networking 

being politically astute. 

These capabilities are supported by an individual‟s ability to: 

inspire others towards a shared vision 

challenge individuals, systems and processes appropriately and effectively 

sustain and support others 

enable others to act 

model attitudes and behaviours consistent with the theories underpinning transformational 

leadership and lifelong learning. 

(Posner & Kouzes 1998) 

This aim is achieved through these specific objectives: 

developing self 

developing effective relationships with team 

developing and enhancing a patient focus 

developing greater political awareness and networking skills. 

Programme Content 

To achieve these aims and objectives, you will engage in a year-long programme of learning. The 

CLP will be facilitated and implemented by local facilitators. The programme consists of 5 key 

activities: 

1. Activity / Core Workshops 

2. Action learning sets 

3. One-to-one sessions with the local facilitator 

4. Work based learning with your team 

5. Needs led workshops. 

The purpose of the activity and core workshops is to introduce you to the key interventions and 

activities used on the CLP. You will have the opportunity to attend the following workshops: 

two day Introductory Workshop 

two workshops on Culture and context 

two workshops on Developing self as leader 

two workshops on Quality and safety 

two workshops on Working in teams 

You will also attend four needs-led workshops. You and your fellow participants on the programme, 

along with the local facilitator of the CLP, will decide on the content of these, depending on the 

issues you have locally. 

59

This programme is practically based. You can apply for Academic Accreditation should 

you wish but this is not essential. This unit can gain 20 credits at level 6 as part of the 

elective element towards the BSc(Hons) Health & Social Care (formerly BSc (Hons) 

Health Studies) Programme. For further information contact Catherine Black telephone 

642929. 

Dates of Programme 

Awaiting confirmation of commencement date – contact Cathie Quine on 650234 

or email catherine.quine@gov.im 

60

Title - Critical Allies Group 

Length - Up to 2 Hours 


For - Anyone completing research related to Health and Social Care 


The group is a collection of independent voices working in an informal and collegial manner to 

encourage reflection on the research process. 


To support the researcher 

To test the rigour of methodology 

To assist the researcher in deciding whether they need to seek Research Ethics Committee 

approval 

To stimulate research effort 

To have an inter-professional or multi-professional set of perspectives on a piece of research 

To provide an informal deadline assisting the person in focusing their efforts 

To pass on learning 

To improve networks and share contacts 

To highlight potential future learning opportunities 

Assessment 

None 

Dates 

As convenient to interested parties 

Please contact John Struthers, Nursing and Higher Education Manager (642931) for further 

information. 

61

Title - DH / DSC Induction 


DH/DSC Induction is from 9.00 am – 13.00pm and consists of: 

 

 

 

 

 

 

 

 

 

Financial Awareness 

Giving Excellent Service 

Information Governance including Data Protection 

Meeting Politicians and Senior Staff 

Occupational Health and Safety 

Overview of Department 

Training and Development Opportunities 

Welcome from Chief Executive 

Welcome from Minister. 

Dates 

5 th September 2012 

7 th November 2012 



1 st May 2013 

3 rd July 2013 

4 th September 2013 


For further information please contact: Alison Wood, Learning Administrator, telephone 642933 or 

email: alison.wood@gov.im 

These dates are immediately followed by 1 day‟s Noble‟s Hospital Induction Training which is 

mandatory for all Noble‟s Hospital staff. 

For further information please contact: Tony Warham telephone 650783 or email: 

tony.warham@gov.im 

Existing staff needing to complete mandatory training in Equality and Diversity and 

can attend on the above dates on the time noted below: 

Equality and Diversity – 13.45pm 

62

Title - Equality and Diversity Awareness 

Length - 1 ¾ hours 


Study Day - 13.45pm – 15.30pm 

Venue - Keyll Darree, Lecture Theatre 

For - All Staff 


This mandatory workshop explains concepts of Equality and Diversity and is also designed to address 

KSF dimensions of the same name. 

Outcomes 

This course will clarify Manx legislation in terms of employment protection and service provision, 

Government Equal Opportunity Policy and will encourage participants to examine their own practice in 

relation to Equality and Diversity. 

Award 

A Certificate of Attendance will be issued where requested. 

Dates 

5 th September 2012 1 st May 2013 

7 th November 2012 3 rd July 2013 

9 th January 2013 4 th September 2013 

6 th March 2013 6 th November 2013 

For further details, please contact Nina Hogan, Training Manager, telephone 642925. 

Title - Falls Prevention 

Length - 2 hours 


Study Day - 14.00pm – 16.00pm 

Venue - Seminar Room, DATU 

For - All healthcare staff who work with adults 


Examines the complex multi-factorial nature of falls and explores practical measures to help reduce 

these in your clinical area. 

Awards 

A Certificate of Attendance will be issued where requested. 

Dates 

To be arranged 

For more information or to arrange a session specific to your workplace please contact: 

Elaine Hayes, Falls Prevention Nurse on 650912 or email elaine.hayes@gov.im 

63

Title - Financial Awareness 



Workshop - 9.00am – 16.00pm 

Venue - Training Rooms, The Lodge, Braddan 

For - All Department of Health and Department of Social Care staff 

and particularly budget holders. 


This workshop raises awareness of the nature and importance of the financial regulations and 

prudent financial management. 


Following the course staff will 

Understand the financial planning and control processes of Government finance 

Appreciate the importance of adherence to the financial regulations in the context of 

Corporate Governance 

Be able to find answers to queries concerning the Financial Regulations 

Know the responsibilities and limits of authority of the budget holder 

Gain an awareness of the main financial reporting and modelling tools used by 

Government 

Be able to prepare business cases. 

Awards 


Dates of Workshops 

Friday 28 th September 2012 

Wednesday 17 th October 2012 

Friday 26 th October 2012 

Friday 30 th November 2012 

Friday 25 th January 2013 

Friday 28 th June 2013 

This course is for all. 

To apply, please complete an application form (See appendix 8) 

For further information, contact: Alison Wood (Learning Administrator) on 642933 or Peter 

Faragher (DH Finance Manager) on 685013. 

Fire Training 

The Estates Fire Officer, Trevor Taubman, is happy to deliver Fire Training to staff of the 

Departments of Health and Social Care at departmental level and within their departments. This 

can be tailored to specific areas where requested and will comply with the mandatory training 

needs. It is recommended that this is carried out at periods not exceeding two years, but ideally 

refresher training should be repeated annually. 

Contact details: Telephone: 642909 / 642888 or email: trevor.taubman@gov.im 

64

Title - First Aid Workshop 







The aim of the workshop is to provide the necessary underpinning knowledge to recognise and deal 

with everyday emergencies which may arise at work and in the home. 


Following the course participants will be able to recognise and outline the necessary actions to be 

undertaken during an emergency. 

Awards 



20 th June 2013 and 9 th December 2013. 

For further information, please contact: Voirrey Kewley, telephone 642936. 

Title - Foundation for Caring for Older People 

Length - 5 Day workshop 

Venue - TBA 

For - Anyone wishing to extend and develop their knowledge relating to 

caring for older people 


The format of the course places an emphasis on building reflective skills through group discussion 

and individual work. 

The series of workshops will cover: 

Patient Advocacy 

Holistic Care 

End of Life Care 

It is a great opportunity for students to meet a range of professionals working with older people in 

the hospital setting and out in the community, and to learn about their roles. 

Awards 

A Certificate of Attendance will be issued 


22 nd November 2012 13 th December 2012 

29 th November 2012 14 th December 2012 


For further information, please contact: Vicky Taylor on 642932 or email vicky.taylor@gov.im 

65

Title - Gaining Confidence with Computers 

Length - ½ day 

Venue - Computer Training Room, 1 st Floor, The Lodge 

Course outline 

This course is suitable for staff who wish to develop and improve their general IT knowledge and 

build their confidence in working with computers in their roles. 

Learning objectives 

At the end of the course participants will be able to:- 

Navigate with confidence around the government folder system. 

Overview of computer hardware. 

Understand basic IT terminology. 

Understand toolbar icons and be able to utilise the most common menus 

Access the Internet and search for websites. 

Access Outlook (e-mail system), send and receive e-mails, organise calendar information, 

send attachments, manage personal folders, create and use contacts. 

Create new folders 

Find documents, save documents, delete documents 

Organise work and save in relevant folders/areas 

Format and create simple Word documents (change font, colour, insert pictures, cut, copy and 

paste) 

The course is suitable for anyone who has very little experience with computers and would like to 

use this wonderful tool for the personal and work benefit. 

Awards 

There is no assessment for this course. A Certificate of Attendance can be provided. 

Dates of course 

13 th , 17 th and 26 th September 2012 

12 th and 17 th October 2012 

Each day will be two sessions 

Venue for the course 

Computer Training Room, First Floor, The Lodge. 

If you require further information, please contact Jacqueline Yates, 642894. 

If you would like to put your name on the waiting list, please contact Alison Wood on 642933. 

For any further training on specific applications such as Word, Excel, Outlook or 

PowerPoint there are 1 day courses available through the Government‟s contract with 

the IOM College of Further and Higher Education. Please contact Alison Wood on 

642933. 

66

Title - Health Care Assistant Introductory Training 

Length - 3 Days 


Study Day - 9.00am – 17.00pm 

Venue - Skills Lab 2 / Keyll Darree 

For - Newly Appointed Health Care Assistants including Bank Staff 


This incorporates Risk Assessment, Oral & Personal Hygiene, Food Hygiene and Nutrition, Basic Life 

Support, Moving and Handling, Transforming Care, Record Keeping, Observations of Care, Privacy 

and Dignity, Fire Training and Infection Control. 



Evidence of completion can be used for QCF Health and Social Care. The programme covers 

fundamental and mandatory training for Health Care Assistants. 

If you would like more information or an application form please contact: 

Jayne Kerruish, Patient Services Development Manager, tel. 650763 or 

by email: jayne.kerruish@gov.im 

Title - Information Technology Training Courses 

A range of Information Technology Training Courses, including Access, Excel, Powerpoint and Word 

are run through the Isle of Man College. 

If you wish to apply for an I.T. Course speak to your line manager or contact: 

Alison Wood, Learning Administrator, Keyll Darree, telephone 642933 or 

email: alison.wood@gov.im for details of the range of courses available or an application form. 

67

Title - Intravenous Drug Administration Study Day 


Times - 9.00am – 17.00pm 

Venue - DH Education and Training Centre Old Skills Lab 

For - Registered Practitioners 


The study day explores the role of the nurse and ODA‟s and ODP‟s within the practice of 

intravenous therapy, covering relevant professional, legal and pharmaceutical aspects. 


The course will prepare, theoretically, the registered practitioner to safely administer intravenous 

drugs and additives and includes a practical session with a clinical expert. 

N.B. Practical competence can only be achieved through observation of and supervision by an 

experienced and skilled colleague in the clinical area. 

Awards 



Courses will be held when there is sufficient demand. 

If you require further information and application forms please contact: 

Graham Lloyd-Brandrick, Advanced Nurse Practitioner on 650773. 

Title - Intensive Interaction: Induction Training 

Times - 9.00am – 10.00am – usually on Tuesdays. 



The Induction Training is a new initiative in introducing Intensive Interaction to staff who have had 

little training in using this approach. The pack is designed to give staff an initial overview of the 

socially interactive approach of Intensive Interaction, a preliminary insight into what II consists of, 

why we might use it and who we might use it with. 

The Induction Training consists of three one-hour workshops over a three week period. The 

training will be facilitated by a knowledgeable practitioner and / or II tutor. 

Course Content 

What is Intensive Interaction and why do we do it? 

Who is Intensive Interaction for? 

How do we do Intensive Interaction? 

Working with people 

What you can do next. 

Please note: all three sessions must be attended. 


None arranged at present. 

Your trainer for these sessions: 

Jan Gordon, Specialist Speech and Language Therapist, Clinical Lead for SLT Learning Disabilities, 

Advanced Practitioner and Tutor for Intensive Interaction. 

Please contact Jan Gordon for further details or to register your interest in the induction package. 

Jan.Gordon@gov.im 

68

Title - Intensive Interaction Practitioner Programme 

Length - 5 afternoon sessions 


This course will be of interest to staff of all disciplines who work with adults and children with severe 

learning difficulties, including social care staff, teachers and assistants, nurses, staff from voluntary 

organisations, therapists and indeed patients and other carers. The focus is on the communication 

needs of people who have not achieved use or perhaps understanding of speech and may be “difficult 

to reach” in various ways. Intensive Interaction is an approach where the member of staff is seen as 

the main teaching resource, using personal qualities of face, voice and body language to involve the 

learner in progressive sequences of interactive activities. These activities provide the person with 

learning difficulties with the opportunity to learn the pre-speech fundamentals of communication such 

as enjoying being with another person, giving sustained attention, turn-taking, use and 

understanding of eye contacts, facial expressions, body language and non-verbal signalling. 

The course will include extensive use of video examples. Comprehensive hand-outs will be given. 

Course members should expect to work in a warm, humorous and supportive atmosphere. 


the development of Intensive Interaction 

how people learn to communicate and relate in infancy 

the fundamentals of communication 

the principles of Intensive Interaction 

how to do Intensive Interaction 

organising work on Intensive Interaction 

record-keeping and documentation 

issues: age appropriateness, challenging behaviours, physical contact, teamwork, ethics, 

emotional bonding / professional objectivity. 

Course Delivery 

This course will run over five afternoon sessions. Participants will be expected to attend all five 

sessions and also schedule a visit from Jan to their place of work for a “live” tutorial. Also, each 

course member will bring videos of their own Intensive Interaction sessions to the two further 

workshops for group feedback and will keep a written logbook on their sessions. Collaborative 

review of these videos comprises a major aspect of course content, both in terms of learning II 

technique by reflection and evaluation together and in terms of the course members satisfactorily 

demonstrating their abilities. 

Target Group 

Staff members who have daily contact with pupils / service users. 

Staff members who enjoy working closely with the pupils / service users 

Staff members who are prepared to give full participation to the course, to contribute to 

discussion, analysis and all other course processes 

Preferably, course members will already have had some experience in using Intensive 

Interaction, however this is not a pre-requisite for attendance. 


No specific dates at present, please contact Jan Gordon for further details. Please return the 

booking form to register your interest. 

Numbers will be strictly limited to twenty and will be allocated on a “first-come-first-served” basis. 

Please fill in the application form and return it to the address at Crookall House. Please note that 

applications will only be accepted by return of this form, not email. 

69

Booking Form 

Intensive Interaction Practitioner Programme 

Places must be pre-booked. 

Closing date for applications: n/a 

Please reserve a place(s) for: 

To attend the Intensive Interaction Practitioner Programme 

Signed: 

(Line Manager) 

School/Service 

Telephone: 

Email: 

Please return this form to: 

Jan Gordon 

Clinical Lead Specialist SLT Learning Disabilities 

SLT Dept. 

Crookall House 

Demesne Road 

Douglas 

IM1 3QA 

Please note: we cannot accept email applications, as a signature is required to indicate 

the commitment to attend all sessions and agree to the videotaping and feedback 

sessions. 

70

Title - Making a Difference at the Point of Care 

Length - 1 ½ Days followed by ½ day 4 – 6 weeks later 

Times of Course - 9.00am – 16.00pm, 9.00am – 13.00pm. 

Venue - To be announced 

For - Suitable for all disciplines: Registered Nurses, Health Care Assistants, 

Allied Health Professionals, Housekeepers, Secretaries, Porters, 

Switchboard telephonists, Catering Staff. 

All bands up to and including band 6. 


Making a Difference at the Point of Care is about the impact your work has on the patients / service 

users / clients and their families, carers and members of the public. It takes a lot of people, each 

doing their own job well, and working together as a team to provide care and service. 

Making a Difference at the Point of Care will help you to: 

Be clear about your role and responsibilities and those of others who work around you. 

Appreciate what you bring to the team and what others contribute 

Discuss responsibilities that we all share. 

Become a better team member by learning to communicate in a way that others understand. 

Get others on board with your ideas. 

Find things that you can change and work with others to make those changes. Small changes 

have a big impact. 

Understand what it is like to be a patient or visitor and make that experience better for them. 

Feel good about your work. 

The workshops will provide a number of practical tools that you can use back in your area. It also 

gives you time out to think about and discuss things in relation to practice and service delivery. 

After the first one and a half days workshop, you will be asked to make a change in your workplace. 

When you come back for the final half day, which will be approximately 4 – 6 weeks later, you will 

be asked to share your experience with others so that everyone learns together. 

Dates 


For further information, please contact the course facilitator 

Cathie Quine 650234 or email catherine.quine@gov.im 

71

Title: 

Length: 

Times: 

Venue: 

For: 

Medway P.A.S. (Patient Administration System) Training 

varies – see course list below 

varies – see course list below 

Keyll Darree Education and Training Centre; computer training room 

Dept of Health staff when they apply for access to Medway P.A.S. 

Brief Description: This training is mandatory for new staff requiring access to Medway P.A.S. To check 

availability and book a place on one of the following MedWay training courses, please contact Jacqui Cooper, 

Information Training Co-ordinator on 642975 or email Jacqueline.cooper@go.im 

COURSE DESCRIPTION DURATION 

A&E (Clerical) Login & Security; Register patients in A&E Reception; print CAS Cards; track patients 2 hours 

in dept; patient disposal; Treatment coding & Post-disposal (GP letters) 

A&E (Clinical) Login & Security; Track patients in department; View patient details, results & 

history; Add Treatment Coding Pre and Post disposal; Book patient appointment to 

AED clinic; 

1 hour 

A&E (Nursing) 

Basic MPI & ECN 

Basic MPI & 

Casenote Tracking 

MPI Registration 

Patient Results 

Medway Medical 

Induction 

Medical Records 

Medmail Letters & 

Casenote Tracking 

Clinical Admin – 

appointments 

Clinical Admin – 

Waiting Lists & 

TCIs 

Outpatient 

Reception 

Ward Inpatient – 

Admit / Transfer / 

Discharge (ATD) 

Maternity ATD 

Ward Clerk – 

Event 

Maintenance 

Ward PAC – preassessment 

clinics 

Clinical Coders 

Login & Security; Register patients in A&E Reception; print CAS Cards; track patients 

in dept; View patient details, results & history; patient disposal; book patient 

appointment to AED & Fracture clinics 

Login & Security; search Master Patient Index (MPI); view patient details via 

Electronic Casenote (ECN) 

Login & Security; search Master Patient Index (MPI); view patient details via 

Electronic Casenote; update patient details; send & receive casenotes; view casenote 

status 

Login & Security; Search Master Patient Index (MPI) for patients & view details via 

Electronic Casenote; Register new patients; change existing patient details 

Patient Search & view Electronic Casenote (ECN) – Results Page; View & Print 

Results; Result & Test History; Personal History Lists; Graph Results 

Find patients on Ward; filter by consultant; Master Patient Index (MPI) search; view 

patient details & results; print patient labels; add medical alert; 

Master Patient Index Registration & amendments; Casenote Tracking; Create 

Casenote Volumes; Barcode Printing; Merge/Destroy; Reports; Add Referrals 

Login & Security; Search for patients & change details; view Electronic Casenote; 

Create & Amend Clinical Letters; casenote tracking; add telephone message notes 

Login & Security; Master Patient Index Patient search & amendments; view clinic 

diaries & outpatient hold lists; add referrals, make appointments, Cancel & Rebook 

appointments, print appointment letters; print clinic lists; record clinic outcomes; print 

clinic forms 

Add Patients to waiting list; record Intended Procedures using encoder; add TCI 

dates, produce TCI & PAC letters, record suspension periods, change TCI dates, 

remove / reinstate patients on list; print waiting lists; TCI monthly no outcomes report 

Login & Security; Search Master Patient Index for patients & amend details; Add 

outpatient referrals, print clinic lists & clinic prep forms, labels & Frontsheet; 

Outpatient Hold Files, Make Clinic Appointments, Cancel & Rebook, Patient Reception 

- Book Patients into clinic, Record Attendance & Outcomes, Record Outpatient 

Procedures. 

Login & Security; Search & register new patients; Admit, Transfer, Discharge 

patients, enter Home Leave, medically fit; Healthy Person stay; Ward Attenders; 

casenote tracking; view ECN & patient results; print patient labels 

Login & Security; Search & register new patients; Admit, Transfer, Discharge patients 

(mothers and babies), links with Eclipse; Casenote volumes for baby; Change ward 

view - Nursery; record Home Leave, medically fit; Healthy Person stay; Ward 

Attenders; casenote tracking; view ECN & patient results; print patient labels 

Insert/Amend admissions; Amend Inpatient Events & movements 

Add Pre-Assessment Clinic referrals, make appointments, Cancel & Rebook, print 

clinic lists; clinic reception - Record Attendance & Outcomes 

Login & Security; Active Patient Monitoring; Coding Filters; view ECN; Enter clinical 

coding against episodes and events 

72 

2 hours 

0.5 hour 

1 hour 

1 hour 

45 mins 

1 hour 

2.5 hours 

1.5 hours 

3 hours 

2 hours 

3 hours 

3 hours 

3 hours 

1 hour 

2 hours 

2 hours

Title - Moving and Handling (Manual Handling) Training 

Length - Variable (from 1 hour to 2 days) 

Venue - Skills Lab 1, Keyll Darree or local area 


Brief description 

Manual handling training is mandatory for all staff. New employees should attend a course at the 

start of their employment. The frequency and duration of the subsequent update / refresher training 

depends on the type and area of work. 

Additional training may also be necessary for a number of reasons including a change in workplace, 

introduction of new equipment, amendments to policies or sustaining an injury. 


Sessions are held covering: 

Object handling 

Assisting people to move 

Manual handling in an office environment 

Training is also available in specialist areas such as bariatric patients and therapeutic handling and 

can be tailored for staff groups or departments with specific needs. 

Awards 


For details of the general training programme, to reserve a place on a course, to discuss your 

department‟s requirements or to arrange a specific workplace session, Noble‟s staff should contact 

the Moving and Handling Co-ordinator Nicola Shaw on 650764 or email nicola.shaw@gov.im 

Multi-Professional Development Forum 

The Multi-Professional Development Forum looks at issues from a range of different perspectives 

and provides multi-professional networking and developmental activities. The format comprises of 

the following: 

12.30 – 13.30hrs Presentations from a multi-professional panel 

13.30 – 14.00hrs - multi-professional forum discussion in order to achieve better understanding 

of common issues and to develop clear solutions. 

Dates for these events (all of which will be held in Keyll Darree Lecture Theatre) are publicised 

on Outlook. 

This is an opportunity for practitioners from all professions and from all sectors of 

health and social care including primary care, acute services, mental health, the 

independent sector and voluntary agencies to meet together and to discuss new 

initiatives which will impact on patient care. All of these sessions can be used towards 

your continuing professional (CPD) requirements. 

You can develop your knowledge base, update your skills and network with colleagues. No booking 

is required, just turn up on the day and join in. For further details contact any of the following: Sue 

Dunajewski 685547; Cathie Quine 650234; Julie Hatton 642826; Sharon Read 811821; Maureen 

Cowbourne 685186; Sue Christie 650865; Jessie Buttery 674445; Sue Coyle 685306; Jacqueline 

Yates 642894. 

If there are any subjects you think would be suitable for a multi-professional development forum, 

please contact any of the above individuals to make your suggestions. 

73

Title - Nail Care and Foot Hygiene Training 

Length - 3 hours 


Workshop - 9.30am – 12.30pm or 13.30pm – 16.30pm 

Venue - Skills Lab 2 

For - All staff that are involved in caring for patients 

(Residential, Nursing, Social Care Homes and Ward Staff) 


The course has been designed to instruct the carer in the importance of foot health and nail and 

footcare. The first part of the session deals with the theory relating to the foot and its pathology. 

The second part of the session is practical involving toenail cutting technique and foot hygiene. 

Participants are advised to allow their own toenails to grow and remove nail polish for the practical 

part of the training. 


Provides basic knowledge and skills required to fulfil footcare and hygiene needs. 

Broadens the scope of practice resulting in a greater quality of care provided. 

Contributes to the comfort and quality of life of the patient 

Enhances existing skills. 

Awards 




24 th June 2013 

23 rd September 2013 

For further information and dates of sessions please contact the Podiatry Department 

on 642652 / 642656. 

74

Title - Non-Violent Crisis Intervention Training 

(De-Escalation Training) 

Length - 1 Day (followed by ½ day refresher within 18 months) 

Times of Course - 9.00am – 16.30pm 

Venue - Skills Lab 1 – Nobles Hospital 

For - Any staff member employed by the DH or DSC 


This training is designed to provide you with the knowledge and skills required to de-escalate a 

potentially aggressive or violent situation. It focuses mainly on appropriate verbal intervention 

methods but does involve some physical intervention in the form of personal safety techniques. 

Award 

This course is accredited by the Crisis Prevention Institute and a certificate will be issued for those 

who actively participate and complete a brief post test. 


Sessions for 2012 are already fully subscribed but a waiting list is in place if you wish to be 

considered for late availability places. 

Sessions for 2013 will be held in January, March, May, July, September and November 

Dates to be advised (extra sessions may be organised if the demand is high) 

Numbers will be limited so advance booking is recommended. 

To apply, or if you require further information, please contact Nina Hogan on 642925 or 

email nina.hogan@gov.im 


Refresher Training 

Length - ½ day 



For - DH and DSC staff who have already attended the 1 day training 


Sessions will be held in April, August, October and December 2013 

Staff who have attended the 1 day session will be contacted to remind them when they need to 

attend. 


Refresher Training (Dementia Specific option) 




For - DH and DSC staff who have already attended the 1 day training who 

work with individuals with dementia 


Session to be held in July 2013 

For further information, please contact Nina Hogan on 642925 or email nina.hogan@gov.im 

75

Title - PDR (Performance Development Review) 

Workshops 

Length - 1½ hours 

Venue - To be advised 

For - All Civil Service and MPTC staff 


The various workshops regarding both Civil Service and MPTC will include sessions on: 

Changes to the Civil Service scheme – explanation of new paperwork 

Competencies in practice 

MPTC KSF Policy implementation 

MPTC KSF Champions training 

Make your PDR work for you 


To be advised 

Sessions will run throughout the year 

For further information, please contact Nina Hogan on 642925 or email nina.hogan@gov.im 

Title - PDR - Soft Skills of Appraisal 

(MPTC (KSF) PDR and Civil Service PDR) 

Length - 2 ½ hrs 


Course - 10.00am – 12.30pm and 14.00pm – 16.30pm 

Venue - Keyll Darree, Lecture Theatre 


This training is aimed at managers and reviewers. It takes a fresh look at the PDR process and 

focuses on some of the skills required to ensure that appraisals are motivating and inspiring. It 

also looks at the requirements of the scheme paperwork. 


Sessions will be held in October 2012, January and March 2013 

Dates to be advised 

No application required – just turn up. 

If you require further information please contact Nina Hogan on 642925 or email nina.hogan@gov.im 

Individual team sessions on either the MPTC (KSF) PDR scheme or the Civil Service PDR schemes can 

also be arranged. Please contact Nina Hogan to arrange this. 

76

Title - Person-Centred Dementia Care 

Length - Delivered in two modules - ½ day each module 


Course - 9.00am – 13.00pm or 13.00pm – 16.30pm 


For - All staff working with people with dementia. 


Module One 

What is Dementia? - types/causes/characteristics 

The experience of dementia- the perspective of the person 

Communication - barriers to and effective communication 

Module Two (attendees must have first attended module one) 

Communication - challenging situations 

Dementia and the Social environment 

Living well with dementia 


Participants will have an increased knowledge of the different types and characteristics of 

dementia. 

Participants will be able to understand and appreciate the difficulties experienced by people 

with dementia 

Participants will have a better understanding of the skills necessary for effective 

communication 

Participants will be able to identify additional sources of information and where to obtain 

further advice and support 

Awards 

A certificate of Attendance will be issued 

Dates of courses 

Module One 

2 nd October 2012 

15 th October 2012 

31 st October 2012 



Module Two 

3 rd October 2012 




For an application form, please contact Staff Development on 686142 or 685645 or email 


77

Title - Pre-Registration Nursing Mentors Update 

Length - ½ Day – pm only 

Times of Course - 14.15pm – 15.30pm 


For - Registered Nurses, Midwives and Health Visitors 

Pre Requisites 

Participants must currently be on the Pre-Registration Nursing Mentors Register and hold either an 

ENB 998 qualification, a Mentors and Assessors Course or a recognised Assessors Course. 


The course will comprise: 

A review of the Mentor‟s role 

Update on responsibilities 

Update on curriculum changes 

Discussion and reflection on role. 

Assessment 

None 


Participants are required to attend an annual update. 

26 th & 27 th September 2012 23 rd & 30 th May 2013 

7 th & 8 th November 2012 24 th & 25 th July 2013 

22 nd & 23 rd January 2013 22 nd & 23 rd October 2013 

26 th & 27 th February 2013 

16 th & 17 th April 2013 

It is essential that nurses maintain their eligibility to assess Pre-Registration students in practice and 

follow the standards as set by the NMC. (NMC Standards to Support Learning and 

Assessment in Practice - NMC standards for mentors, practice teachers and teachers 

2008) 

For booking please contact Ronni Paton telephone 651422 

For further information please contact: Ber Devlin, telephone 642927. 

Title - Pre-Registration Nursing 

Sign-Off Mentors Workshop 

Length - 1½ Days 

Times of Course - 9.30am – 16.00pm (Day 1) 

9.30am – 13.00pm (Day 2) 


9 th & 10 th April 2013 

Registered Nurses need to attend both days. 

For further information please contact: Ber Devlin on 642927 or Julie Bailey-McHale on 642928. 

78

Title - PROMPT Course Isle of Man 



Course - 08.00am – 6.00pm 

Venue - Keyll Darree DH Education and Training Centre AM 

Ante-Natal Clinic PM 

For - Midwives, Obstetric Doctors and Consultants, General Theatre Team, 

Night Managers, A&E Staff, Maternity Care Assistants, NNU Staff and 

Paramedics. 


PROMPT stands for: 

PRactical 

Obstetric 

MultiProfessional 

Training 

and is a training course for all professionals and staff involved in maternity emergencies. The course 

is very intensive consisting presentations, workshops and team working for obstetric emergencies 

such as: maternal arrest, eclampsia, obstetric haemorrhage and much more. 








Places are limited so please apply early. 

For further information please contact: 

Sue Kirk on 650273 or email: susan.kirk@gov.im 

Tarun Ghosh on 650000 or email: tarun.ghosh@gov.im 

79

Resuscitation Courses 2012 – 2013 

Basic Life Support (BLS) & Automated External Defibrillation (AED) 

BLS is a 1 hour session which is mandatory at least once a year for all Department of Health (DH) staff. BLS & 

AED is 2 hour session which is mandatory at least once a year for all DH staff caring for patients and with 

immediate access to an AED. 

Acute Life Threatening Events, Recognition & Treatment (ALERT) 

ALERT is a nationally recognised one day multi-professional course for registered practitioners focusing on the 

early recognition and treatment of deteriorating patients in hospital. 

Immediate Life Support (ILS) 

ILS is a one day Resuscitation Council (UK) approved course. This course is mandatory for some groups of 

registered practitioners working within identified areas of the DH. 

Advanced Life Support (ALS) & E-ALS 

The ALS is a one day (E-ALS) or two day Resuscitation Council (UK) approved course. The course is suitable for 

medical staff, registered practitioners working in critical care areas. 

Advanced Trauma Life Support (ATLS 

ATLS is a three day course accredited by the Royal College of Surgeons. The course is suitable for medical staff 

in surgical, trauma and A&E departments. There are also four observer places available for registered nurses 

and registered allied healthcare professionals. Dates are 13 th – 15 th May 2013. For further information 

please contact Mr D. Hedley, Associate Specialist, A&E Department, Noble‟s Hospital. 

Newborn Life Support (NLS) 

NLS is a one day Resuscitation Council (UK) approved course. This course is suitable for medical staff and 

registered practitioners who are working or have an interest in neonates or obstetrics. 

Ill Medical Patients Acute Care & Treatment (IMPACT) 

IMPACT is a two day course accredited by the Royal College of Physicians. It is suitable for medical staff 

working in acute medicine. There are also six observer places available for senior, experienced registered 

nurses and allied healthcare professionals. 

Practical Obstetric Multi-Professional Training (PROMPT) 

PROMPT is a one day course accredited by the Royal College of Obstetricians and Gynaecologists for registered 

practitioners. The course focus‟s on the emergency treatment of obstetric patients. For further information 

please contact Sue Kirk, Lead Midwife, JCMW, Noble‟s Hospital. 

For further information and details of all resuscitation training please contact the Resuscitation 

Department at resus@gov.im 

Resuscitation Department 

Noble‟s Hospital 

Strang 

Isle of Man 

IM4 4RJ 

Direct Line – 01624 650082 

Email – resus@gov.im 

80

Title - Safeguarding Children Board 

Child Protection Training Programme 

2012 – 2013 

For more information on these courses and / or an application form please see link below: 

http://www.isleofmanscb.im/professionals_training.html 

Contact Staff Development – Susan Coyle telephone 685306 or email susan.coyle@gov.im 

Mark Roberts telephone 687550 or email mark.roberts@gov.im 

Security Awareness Training 

The e-learn onsite Security Awareness Training is mandatory for all new and returning staff members 

who require access to Government‟s AD structure, which also includes Internet and Email and the 

Patient Administration Systems (MEDWAY). 

The online Training module is accessed via the user‟s restricted internet access and when the training 

module is complete all restrictions on the AD account are lifted. 

Instructions for the training are issued when the user collects new login credentials. 

For more details contact: 

Shaun Montgomery, IT Support Manager on 650747 

81

Title - Smoking Cessation Training: 

New Care Pathway and Prescribing for Patients 

Admitted to Noble‟s Hospital Who Smoke 

For - Noble‟s Hospital Staff (Health Care Assistants, Senior Health Care 

Assistants, Nurses and Doctors). Training is being provided as part 

of a “Stop Smoking Interventions in Secondary Care” project being 

piloted first in the Medical Directorate. It is planned to extend this 

to the Surgical Directorate in 2012/2013 (commencing with the preadmission 

clinics). 

1. Training for Nurses and Health Care Assistants (HCA‟s) – 1.5 hours 

Who should attend? 

All Nurses and HCA‟s from Medical Directorate Wards. Training will be available later in 

2012/2013 for Surgical Directorate staff as well. 

Training will cover- 

New Care Pathway- how and when to refer to Quit4You Stop Smoking Service (pathway 

for temporary abstinence whilst in hospital, and quit attempts) 

Brief interventions for smoking cessation- how to do it 

Nicotine Replacement Therapy products on Noble‟s Hospital formulary- practical session 

talking about what‟s useful and when 

2. Training for Doctors – (first being offered to Medical Directorate) – 1.5 hours 

Who should attend? 

All Doctors from Medical Directorate Wards. Training will be organised later in 2012/2013 for 

Surgical Directorate Doctors as well. 

Training will cover- 

New Care Pathway being piloted in the Medical Directorate (and extended to Surgical 

Directorate in 2012/2013) 

Nicotine Replacement Therapy (NRT) products on Noble‟s Hospital formulary 

What to prescribe and when 

How to complete Prescription Chart & Discharge Form when prescribing NRT 

Courses will be arranged at suitable times for each ward. To register your interest, or to 

arrange a course for your ward, please contact 

Anita Imberger, Tobacco Strategy Co-ordinator, Public Health Directorate, on 642404 or 

email: Anita.Imberger@gov.im. 

82

Title - Study Skills and Research Awareness Workshop 

Length - 4 Days (2 days Study Skills, 2 days Research Awareness) 




For - Anyone commencing or revisiting academic studies 


This 4 day workshop is designed as a “starter kit” to assist individuals re: 

Learning how to learn 

Reviewing time management skills for fitting study into “life” 

Recognising and utilising available support mechanisms for study 

Developing skills to structure and write an academic essay 

Reviewing methods of learning through reflection 

Reviewing the importance of portfolios and continuing professional development 

Utilising library information sources 

Introducing participants to the language of research and some research approaches 

employed within the healthcare arena 

Providing an overview of sample techniques, data collection methods and analysis. 

Awards 

Certificate of Attendance. Acknowledgement of research component assisting progression on to 

further courses. There is an option to undertake a formative reflective assessment with workshop 

lecturers for constructive feedback. The assessment is not compulsory unless the individual wishes 

to continue study with Reading and Understanding Research. 

Dates of Programmes 

February 2013 May 2013 August 2013 

Study Skills Study Skills Study Skills 

7 th February 9 th May 8 th August 


Research Awareness Research Awareness Research Awareness 



November 2013 

Study Skills 

6 th November 

7 th November 

Research Awareness 

13 th November 

14 th November 

For further information, please contact: 

Lyz Howard telephone 651426. 

83

Title - Study Skills for Masters (Level 7) 

Outline 

For prospective students to explore the study skills required for a Masters programme 

Aim 

For a student considering undertaking Masters level study to be aware of appropriate study skills and 

options of support currently available in the DH/DSC. 

These activities are additional to the support offered from the Higher Educational Institution which is 

delivering a selected Masters Programme. 

Objectives 

For those intending to study at Masters level: 

to review and adjust where necessary current study skills to support Masters level study such as: 

1. critical analytical thinking 

1. critical analytical reading 

2. argumentative analytical writing 

3. understanding the marking criteria 

4. utilising feedback from lecturers 

5. dealing with difficult moments 

6. accessing resources 

7. enhancing your creativity 

8. definition of “mastery” of a subject. 

Awareness of the support mechanisms which are an integral part of purchasing a place on the 

Masters programme. 

Identifying a range of informal support within the DH/DSC which may enhance studying at Masters 

level, for future use e.g. 

 

 

 

Academic from a lecturer within the Health and Social Care Teaching Team 

Collegiate from fellow students through 1:1 or Networking to share learning 

Attending study related activities e.g. Critical Allies Group. 

Dates of Unit 

5 th March 2013 from 13.30 -16.30 

For further information please contact: Julie Bailey-McHale telephone 642928. 

84

Title - (Informal) Support for Masters (Level 7) 

Outline 

To outline informal support for those studying at Masters level. 

Aim 

For a student undertaking Masters study to be aware of the informal support available in order to 

decide if they wish to use it. 

These activities are additional to the support offered from the Higher Educational Institution which is 

delivering a selected Masters programme. 

Objectives 

For those studying at Masters level:- 

1. To review and adjust where necessary current study skills to support masters level study. 

2. Use of support mechanisms which are an integral part of purchasing a place on a Masters 

programme. 

3. For the student to be able to access from the range of informal support for Masters Study, to 

meet their current study need such as:- 

 

 

 

 

Academic from a lecturer within the Health and Social Care Teaching Team 

Collegiate from fellow students through 1:1 or networking to share learning 

Attending study related activities e.g. Critical Allies Group. 

Learning support in the form of the Study Advice Service 

4. Utilise informal options to further develop subject specific knowledge and confidence in 

discourse and critical evaluation skills at Masters level. 

Dates of Unit 

Informal support by request. 

For further information, please contact John Struthers, telephone 642931. 

85

Title - Train the Trainer 

Length - 2 Consecutive Days plus 1 Day 2/3 weeks later 


Course - Arrive 9.15am for 9.30am. Depart 17.30pm 


Trainer - Alison Quayle 


This course is designed to develop your skill, knowledge and behaviour to allow you to deliver 

effective learning events. To ensure that you have the confidence to design, deliver and evaluate 

learning events. 


By the end of the course participants should be able to: 

describe the Learning Cycle and how to use it 

be able to design effective learning events 

describe and apply peoples‟ different learning styles to the design and delivery of learning events 

write effective learning objectives for learning events 

plan and deliver an effective learning event 

review and evaluate learning events to gauge their effectiveness. 

Awards 



15 th and 16 th November 2012 plus 7 th December 2012 


For further information or an application form please contact Staff Development on 686142 or 

685645 or email StaffDevelopment.DHSS@gov.im 

86

Title - Venepuncture / Cannulation Skills Workshop 



Workshop - 9.30am - 16.00pm. 

Venue - Skills Lab 1 

For - Registered Nurses and Health Care Assistants 

(HCA‟s Venepuncture only – ½ Day) 


This workshop offers theoretical and practical knowledge to develop competencies in relation to 

venepuncture and/or cannulation. The workshop covers legal issues, accountability, infection 

control, maintaining skills and competency, anatomy, physiology and equipment choice and 

selection. It also gives practical experience on simulators. It is a multi-professional workshop 

aimed at all health care professionals required to perform these procedures in clinical practice. 

Individuals who only wish to do either venepuncture or cannulation can be accommodated easily 

and will only practice that component. 

Outcomes 

1. To equip the practitioner with the knowledge and skills to develop competencies in relation to 

venepuncture and / or cannulation. 

2. The workshop focuses on developing professional responsibility and accountability, minimising 

risks to the patient and improving standards of care. 

Assessment 

This study day requires the completion of a pre-course workbook followed by post-course 

supervised practice and competency assessment document. This document will act as a reflective 

journal as well as a record of supervised practice and competence. 

Award 

Comprehensive training and competency document. 


Workshops will be held 3 times a year 

Dates will be posted to clinical areas 

To apply for a place please contact: 

Cathie Quine 650234 catherine.quine@gov.im 

Graham Lloyd-Brandrick 650773 graham.lloyd-brandrick@gov.im 

Jayne Kerruish 650763 jayne.kerruish@gov.im 

87

E-Learning 

Online Typing Tutorial – Struggling with Keyboards? 

Staff having to use keyboards in their jobs for the first time may be interested to know that there is a 

very easy-to-use, free typing tutorial available at the following link: 

http://www.sense-lang.org/typing/tutor/index.php?lang=EN 

Safeguarding Children Board – Child Protection Training Programme 2012 – 2013 

For more information on these courses and / or an application form please contact The Learning 

Team – 

Susan Coyle telephone 685306 or email susan.coyle@gov.im 

Mark Roberts telephone 687550 or email mark.roberts@gov.im 

Online Smoking Cessation 

Title - Very Brief Advice on Smoking 

Duration - 30 mins 

Brief intervention training programme developed by the NHS Centre for Smoking Cessation Training 

(NCSCT, London, UK) on how to deliver brief advice to smokers. Designed particularly for Doctors, 

but useful for all health professionals. Involves a series of practical videos about how to do brief 

interventions and evidence for what is effective. Certificate provided on completion. 

http://ncsct-training.co.uk/player/play/VBA 

Title - Very Brief Advice on Secondhand smoke: promoting smokefree homes and cars – 

Duration - 30 mins 

A training module developed by the National Centre for Smoking Cessation and Training (NCSCT) on 

how to raise the issue of secondhand smoke exposure and promote smokefree homes and cars. 

Designed for all health professionals working with smokers and families. Involves a series of practical 

videos. Certificate provided on completion. 

http://ncsct-training.co.uk/player/play/SHS 

Title - Online Smoking Cessation Training and Assessment (Stage 1 Knowledge & Stage 2 

Assessment to become fully accredited NCSCT Practitioner) 

Duration - approx 10 hrs 

Excellent online training programme developed by the NHS Centre for Smoking Cessation Training 

(NCSCT, London, UK). An Isle of Man unique version has been licensed and funded by the Public 

Health Directorate until 31/7/13. 

Available from: 

http://www.ncsct.co.uk/training-and-assessment Scroll down to „Licensed Training and 

Assessment Programmes‟ and click on „Isle of Man Practitioners‟. Enter the Unique code for the Isle of 

Man: MAN5B4Q. Please ALWAYS use this ISLE OF MAN weblink (and keep a note of your 

username/password). Please email Anita.Imberger@gov.im for a brief guide to using the 

programme. 

Information about the programme: 

The NCSCT Training and Assessment Programme was developed in consultation with academics and 

expert practitioners and is based on the most up-to-date evidence. 

The NCSCT Training Programme will provide you with an excellent understanding of the factors 

involved in smoking and smoking cessation, and will link this theoretical understanding to professional 

88

practice. The training programme includes the information required for the stage 1 and 2 

assessments; upon completion of these, stop smoking practitioners will gain Full NCSCT Certification. 

Who is it for? 

It has been developed for experienced practitioners who want to update or improve their knowledge 

and skills - as well as newcomers to the profession. 

What does it involve? 

The Stage 1 Training Programme takes approximately 6-8 hours to complete and it is recommended 

that practitioners do not try to complete it in one sitting. At the end of the training, the NCSCT Stage 

1 Assessment tests core smoking cessation knowledge by an online test made up of 25 multiple 

choice questions. Stage 1 NCSCT certification will be available to all those that pass the online Stage 

1 Assessment. Once you have completed Stage 1, you can then commence Stage 2 Assessment. 

For more information about the programme: 

Contact Anita Imberger, Tobacco Strategy Co-ordinator, Public Health Directorate, on 642404 or 

email: Anita.Imberger@gov.im. 

Other learning and development can be obtained from the following 

organisations: 

The Isle of Man College of Further Education 

The Isle of Man College offers a wide variety of post 16 full-time, part-time and vocational courses. 

Access to their prospectus can be gained from the link below. 

http://www.iomcollege.ac.im/ 

The International Business School 

The International Business School offers degree, professional and corporate programmes including 

short courses. Please see link below for further information. 

http://www.ibs.ac.im/ 

Isle of Man Government Office of Human Resources Learning and Organisational 

Development(LOD) 

LOD works in partnership with all areas of government supporting appropriate learning and 

development. For information on courses offered please see link below: 

http://www.gov.im/hr/learninganddevelopment/ 

The Council of Voluntary Organisations Isle of Man 

The Council of Voluntary Organisations Isle of Man, working in association with CPD and with 

sponsorship from the Isle of Man Government‟s Department of Economic Development is providing a 

training programme for all voluntary, community and faith organisations on the Island. For further 

information on the 2012 programme please contact Mark Payne on 676076. 

http://cpd.co.im/menu-courses/open-programmes/training-programme-for-voluntarycommunity-and-faith-organisations/ 

89

Appendix 1 

Mandatory Training Policy 

1. Introduction 

1.1 Training is at the heart of the delivery of high standards of care. The benefits of investment in 

our employees are essential to the organisation‟s success in ensuring that our staff meet 

1. the needs of patients, service users, customers, clients and their carers 

2. the needs of the organisation (including legislative responsibility) and 

3. their own individual training needs. 

2. Purpose 

2.1 The purpose of this policy is to clarify the Department‟s expectations for mandatory training in 

order to ensure that services and care are provided in a safe and appropriate manner. The 

policy is intended to provide a reference document to enable managers to plan to meet all 

mandatory training needs during any one year. 

2.2 In implementing this policy the Department‟s objectives are to ensure that 

the Department‟s activities are carried out safely and without risk to health, so far as is 

reasonably practicable. 

all employees are aware of the organisation‟s and their own responsibilities for providing and 

attending training. 

employees have the necessary competence to enable them to carry out their duties with 

minimum risk to themselves and others. 

3. Scope 

3.1 This policy applies to all staff in the Department of Health. It overrides and supersedes any 

policies in existence in Divisions, sections, units, wards or directorates within the Department. 

4. Definition of Terms 

4.1 The term „mandatory training‟ will apply to all training which is an essential requirement to 

comply with statutory, policy or other requirements or guidelines of the Department. 

4.2 The terms „core‟, „statutory‟ and any other terms to denote essential training or mandatory 

training as defined above will no longer be used. 

5. Policy 

5.1 This policy sets out the components and frequency of mandatory training. 

5.2 All DH employees have a responsibility for identifying their individual training requirement and 

ensuring, along with their line manager, placement on the courses provided. Employees must ensure 

that their mandatory training is up to date. 

91

5.3 It is the responsibility of the line manager to ensure that all staff within their sphere of 

responsibility attend mandatory training within agreed time scales. In order to ensure this the line 

manager must enable staff to be released from work as necessary. 

5.4 It is the responsibility of the course participant to attend their course. In the event that they are 

unable to attend they must inform their line manager who will contact the provider of the programme 

to inform them of the anticipated absence. 

5.5 Should any course be cancelled it is the responsibility of the provider of the training to inform the 

expected participants and re-arrange. The provider should also inform staff at the venue in order 

that they can pass on up to date information to persons attending for the programme. 

5.6 All attendance at mandatory training sessions will be recorded and monitored. Providers will 

inform line managers of any absences. Failure to attend training identified as mandatory may result in 

disciplinary action. 

5.7 There may be occasions when illness/disability may prevent individuals being able to complete all 

aspects of their mandatory training. Managers are advised that in this situation the presenting risk/s 

must be assessed in order for a decision to be made on the nature and extent of mandatory training 

to be undertaken. This should be documented either on appointment (if appropriate) or when the 

condition is identified. 

5.8 Course evaluation will be completed on all mandatory training programmes. The outcome of this 

evaluation will be used to enhance future programmes and to enable monitoring of provision 

Department-wide. 

6. Minimum requirements 

6.1 As a minimum all staff in DH should complete mandatory training at the intervals described in the 

Table A below. Additional requirements for certain designated staff across the whole Department can 

be found in Table B. 

6.2 Provision of the minimum mandatory requirements should (as far as possible) take place as part 

of induction. Refreshers and repeat sessions should (as far as possible) be completed on a costeffective 

basis including attendance at the sessions for induction and the use of electronic or other 

media where appropriate. 

6.3 Where mandatory training is provided for certain staff, managers may, at their discretion, send 

other staff as appropriate. These are minimum requirements and managers may send other staff to 

courses should they consider them to be needed. 

6.4 From time to time additional training to respond to organisational changes or technical updates 

will be organised for staff and will be mandatory. Managers should ensure that staff are released for 

this training. Any additional training of this nature should be approved through the Learning Strategy 

Group. 

Policy issued by the Learning Strategy Group 

Date: March 2011 

Date for next review: March 2013 

92

Table A: Matrix of Universal Minimum Mandatory Training Requirements for ALL STAFF in the Department of Health 

Initial training 


Subject Level Who for Where/ when By whom Format Run how often Where Frequency Format By whom 

Equality and 

Diversity 

Introductory 

session 

All staff 

Keyll Darree on the 

afternoon of the DSC/DH 

induction 

Planned programme 

from DH Learning 

Team, Keyll Darree 

Up to 120 

people at a time, 

two hour 

programme 

Approximately 

once per month 

N.A. 

Not repeated. 

Can re-attend if 

risk assessment 

indicates 

Same 

programme as 

initial 

mandatory 

training 

Learning Team, 

Keyll Darree 

Fire 

Fire 

awareness 

All staff In workplaces Estates Fire Officer One hour 

lecture 

By arrangement In workplaces Every 3 years One hour 

lecture in 

workplace 

Estates 

Directorate Fire 

Officer 

Moving and 

Handling 

Basic safety 

introduction 

All staff Prior to starting work - 

local induction 

requirement 

Line manager in 

workplace 

Briefing On arrival N.A. Not repeated 

Data 

protection 

Awareness 

Briefing 

All staff 

At DH Induction open to 

others 

Data protection 

officers 

30 minutes Every two months Refresher only if 

legislation 

changes 

Introduction 

to 

Occupational 

Health and 

Safety 

Awareness 

Briefing for 

New 

Employees 

All staff DH Induction Occupational Health 

Manager/Health and 

Safety Advisor 

40 minutes Every two months Not repeated. 

For further 

training contact 

Learning and 

Organisation 

Development 

Division, The 

Personnel Office. 

93

Table B: Mandatory Training for certain DESIGNATED STAFF across the Department of Health 


Subject Level Who for Where/ when By whom Format Run how 

often 


Where Frequency Format By whom 

Financial 

Regulations 

Basic 

Awareness 

All staff who manage 

budgets or carry out 

financial transactions 

Planned 

programme 

delivered at the 

Lodge 

Finance Directorate, DH. 

Contact Keyll Darree 

One day course Approx 6 

times per 

year 

No refresher 

required 

Infection 

Control 

Basic Infection 

Prevention 

and Control - 

Principles and 

Practice 

All staff in clinical 

environments 

Keyll Darree on 

the afternoon of 

the DSC/DH 

induction 

Lead Nurse Infection 

Prevention and Control 

Up to 120 

people at a time. 

One hour 40 

minutes talk or 

e-learning 

Every 2 

months 

At session run at 

DH Induction or 

in the workplace 

based on risk 

assessment 

Annually 

DH induction 

supplemented 

by e-learning 

Infection 

control link 

practitioners 

Infection 

control 

Tailor-made 

training in key 

and emerging 

infections 

All staff in contact with 

patients and service 

users 

Keyll Darree 


Prevention and Control 

As appropriate 

As 

appropriate 

In the workplace 

based on risk 

assessment 

As required As appropriate Infection 

control link 

practitioners 

Fire 

Workplace 

specific 

training 

All areas by request with 

special attention to in 

patient areas 

Workplaces Estates Fire Officer As appropriate As 

appropriate 

Workplaces 

Every 

3 years 

As appropriate 

Estates Fire 

Officer 

94

Table B (cont): Mandatory Training for certain designated staff across the Departments 




Moving and 

handling 

Moving and 

handling people 

All staff moving and 

handling people 

Planned 

programme 

Qualified 

trainers 

As appropriate Monthly Separate 

refresher 

Minimum of 

every two years, 

more frequent 

depending on 

risk 

Moving and 

handling 

(cont) 

Moving and 

handling for 

administrative 

staff 

All administrative 

staff e.g. 

administrators 

clerical, secretarial, 

managers and social 

security 

Within 6 weeks 

at Divisional 

Inductions 

Qualified 

trainers 

Two hour course 

for up to 30 

people 

Every four months Keyll Darree Minimum of 

every 5 years 

e-learning 

package after 3 

years with faceto-face 

if 

package failed 

Moving and 

handling 

(cont) 

Moving and 

handling for 

equipment and 

objects 

All staff who move 

and handle 

equipment and 

objects e.g. estates, 

laundry, porters 

Within 6 weeks 

at Divisional 

Inductions or in 

work places 

Object qualified 

trainers 

Half day course for 

up to 8 people per 

trainer 

Every 3 months Workplaces Minimum of 

every 3 years 

Half day course 

Moving and 

Handling 

(cont) 

Moving and 

Handling in 

Medicine 

F1, F2, ST medical 

staff 

Mersey Deanery 

e-learning 

package 

supplemented 

with practical 

support 

MMT Digital 

Learning 

No refresher - 

attend other 

moving and 

handling 

programmes 

95





Adult 

Protection 

Basic Awareness 

All staff dealing with 

adult patients and 

service users 

Planned programme. 

Contact Staff 

Development Team 

Qualified 

trainers from 

Divisions 

Half day 

course for up 

to 16 people 

Approximately 

every two weeks 

(25 per year) 

No refresher 

Safeguarding 

Children 

Awareness of 

Safeguarding 

Children Issues 

Those who are in 

contact/work with 

children and young 

people and adults 

who are carers 

(Level 1) 


delivered within the 

DH 

See Child Protection 

Training Programme 

Qualified DH 

trainers 

3 one hour 

presentations 

(all the same) 

6 times per year No refresher 

Safeguarding 

children (cont) 

Working together 

to safeguard 

children 

Those who work 

regularly with 

children and young 

people and adults 

who are 

parents/carers 

(Level 2) 


devised for a multiprofessional, 

multiagency 

audience 

and accessed as 

appropriate 

according to agreed 

PDP. 

See child Protection 


Qualified internal 

and external 

trainers through 

DH Staff 

Development 

Team 

According to 

planned 

programme 

As required Various As required Updates and 

focused 

provision on 

emerging 

concerns 

Safeguarding 

children (cont) 

Dealing with 

Safeguarding 

Those with a 

particular 

responsibility for 

safeguarding 

children 

(Level 3) 





and external 


the DH Staff 

Development 

Team 

According to 

planned 

programme 

Various As required Updates and 

focused 

provision on 

emerging 

concerns 

96





Safeguarding 

Children 

(cont) 

Managing 

safeguarding of 

children 

Senior/ 

Operational 

Managers 

(Level 4) 





and external 


the DH Staff 

Development 

Team 

According to 

planned 

programme 

Keyll Darree As required Updates and 

focused 

provision on 

emerging 

concerns 

Mentorship 

and learning 

support 

Learning and 

Assessment in 

Practice (Level 6) or 

Learning and 

Assessment in 

Professional Services 

(Level 7) 

Practitioners with 

mentoring 

responsibilities 

registered with the 

NMC, HPC or 

GSCC 

150 hours over 15 

weeks of which 40 

are taught 

200 hours over 15 

weeks 

Health and 

Social Care 

Teaching Team 

Attendance at 

Keyll Darree 

followed by 

Four times per 

year 

Twice per year 

Keyll Darree 

Keyll Darree 

Annual 

Half day Mentors 

Update 

Health and 

Social Care 

Teaching 

Team 

Security 

Awareness 

Training 

Security awareness 

in use of network, 

Outlook etc. 

Mandatory for all 

staff members 

who require 

access to the 

government 

network 

1 hour Various including 

Community 

Administration. 

Contact Noble‟s 

IT for 

information 

Taught course Fortnightly No refresher 

required 

97





Resuscitation Basic Life Support All staff coming into 

contact with 

patients, clients or 

service users in a 

clinical context 

At Divisional 

Induction 

Resuscitation Link 

Personnel 

Up to two 

hours with up 

to 6 people 

per trainer 

As required in 

workplace 

In workplaces Annual 1 hour for up to 

6 people 

Resuscitation 

Link Personnel 

Resuscitation 

(cont) 

Immediate Life 

Support 

Mandatory for all 

Registered Nurses 

in A & E, CCU, ITU, 

Theatre/Recovery, 

Medical Admissions 

Unit, and Minor 

Injuries Unit and 

equivalent health 

care professionals 

Dentists and Dental 

Nurses plus F1 and 

F2 Medical Staff and 

RDCH Patient 

Transfer Service. 

BLS is a prerequisite. 

Planned 

programme 

Resuscitation 

Officers + other 

trained staff if they 

can be released 

One day 

course for up 

to 6 people 

per trainer 

Yearly 

Attending the 

course again 

Annual Half day course Resuscitation 

Officers 

Resuscitation 

(cont) 

Advanced Life 

Support 

Best practice for at 

least 1 person per 

shift to have in A & 

E, CCU, ITU, 

Theatre/Recovery. 

Cardiac arrest team 

must be led by a 

ALS provider. Also 

F2s, GPs, RNs in 

Minor Injuries Unit 

and primary care 

staff providing 

resuscitation 

training plus 

paramedics. BLS 

and ILS are prerequisites 

Planned 

programme 

Resuscitation 

Officers 

2 day. Valid 

for 4 years. 

2 courses per 

year 

Same course 

again 

Every 4 years 

2 days 

98







Resuscitation 

(cont) 

Paediatric 

Immediate Life 

Support 

Registered Health 

Practitioners in 

Children‟s ward, 

A&E, MIU, CCU, ICU, 

Theatre and 

recovery. BLS is a 

prerequisites 

Planned 

Programme 

Resuscitation 

Officers 

1-day course 

valid for 1 

year 

Twice yearly 

Resuscitation 

(cont) 

Newborn Life 

Support 

All staff working on 

the Nobles Neonatal 

Unit and Ward 10 

(JCMW) and good 

practice for some 

staff working in A&E 

at Nobles and MIU 

at RDCH. 

Planned 

Programme 

Resuscitation 

Officers 

1 day course Once or twice 

per year 

Every four 

years 

Resuscitation 

Officers 

Resuscitation 

(cont) 

Defibrillation 

All wards and 

Departments at 

Nobles, Ramsey 

DCH, Primary Care 

settings wherever 

possible should have 

a minimum of one 

person trained to 

use defibrillator. 

Medical Staff to 

attend with 

Resuscitation 

officers. 

Planned 

programme 

Resuscitation 

Officers 

3 hours Monthly Annual Resuscitation 

Officers 

99





Food hygiene 

Awareness of 

food hygiene and 

Handling 

All staff who handle 

food 

Local induction 

Half hour with 

Catering Manager 

organised through 

line managers 

On arrival as 

required 

No refresher 

Food Hygiene 

(cont) 

Food Hygiene 

Certificate Level 2 

All staff who prepare 

and cook food. 

Planned 

programme 

Catering Manager 

One day for 

up to 15 

people 

Every 3 months Every 5 years. Same 

programme 

again 

Nutrition 

Nutritional 

Assessment and 

Treatment 

(MUST) 

All RNs and HCAs at 

Nobles and RDCH 

involved with direct 

care of adult 

patients staff 

involved with direct 

care of adult 

patients 

Local induction 

Nutrition Action 

Group member or 

nominated and 

trained nurses 

One hour face 

to face 

6 times per 

annum 

Every 2 years 

Same 

programme 

again 

Administering 

Medication 

Introduction 

Anyone 

administering, 

recording or 

monitoring 

medication in a 

health or social care 

setting who does not 

have a professional 

health or social care 

qualification 

including HCAs and 

SHCAs. 

Planned 

programme 

Health and Social 

Care Teaching 

Team 

One day 

course 

6 times per year Attending the 

course again 

Every 5 years One day course Health and 

Social Care 

Teaching 

Team 

100







Record 

keeping 

Level 1 All staff at Noble‟s Work book For Nobles staff 

by a member of 

the Record- 

Keeping Group 

Work book 

Electronically 

available. 

Managers to 

ensure access. 

Not repeated. 

Can re-attend 

if risk 

assessment 

indicates 

Same as first 

time around 

Level 2 

Taught session 

Taught session 

not repeated 

Health 

professionals in 

Primary Care 

To meet needs 

new staff 

As required to 

meet new and 

changing 

requirements. 

Amended as 

needed 

Health 

professionals 

Blood 

Transfusion 


Practice 

All Registered Health 

Professionals involved 

in the collection of 

blood and blood 

products for 

transfusion 

Divisional 

Induction/Training 

Programme and in 

workplaces 

Transfusion 

Practitioner 

Presentation 

Planned 

Programme 

Workplace Yearly Presentation 

Practical 

Transfusion 

Practitioner 

Capacity 


Practice 

All Clinical Staff who 

deliver direct care to 

patients 

Divisional 


Programme 

Clinical Risk and 

Governance 

Manager 

Presentation Workshop 4- 

times per year 

Consent 


Practice 



patients 

Open to all staff 

Divisional 


Programme 


Governance 





101




IRMER 

Radiation 

Salaried Dental 

Surgeons and Dental 

Nurses 

5-yearly 

Discharge 

Planning 


Practice 

All Registered Health 

Professionals 

engaged in 

discharge 

Divisional 


Programme 


Transfer of Care 

Co-ordinator 

Presentation 

Bi-monthly 

Incident 

Reporting and 

Risk 

Assessment 


Practice 

All Staff in 

secondary, primary 

care and Public 

Health roles working 

in clinical 

environments 

Training 

Programme 

Patient Safety 

and Governance 

Team 

Presentation Bi-monthly As required 

Withdrawal of 

Treatment 


Practice 



patients 

Divisional 


Programme 


Governance 





Policy issued March 2011 by the Joint DH/DSC Learning Strategy Group. 

102

Appendix 1 

ISLE OF MAN GOVERNMENT 

DEPARTMENT OF SOCIAL CARE 

1. Introduction 

DSC Mandatory Training Policy 

January 2012 

1.2 Achieving high standards of care requires a skilled, capable, confident and 

knowledgeable workforce and to achieve this, demands an investment in 

training and development especially mandatory training. Mandatory training is 

that training which is essential for staff to do their jobs effectively, safely and 

in as short a time as is possible. 

1.3 This policy is divided into two parts: 

Purpose 

 

 

Part 1 is the text of the policy and 

Part 2 is a series of appendices in tabular format describing the 

detail of the mandatory training required across the DSC and 

its constituent parts. Part 2, the table, will be amended and 

updated as circumstances change and should be seen as a live 

document. Staff Development will, in consultation, maintain an 

up to date part 2 of the policy. 

2.1 The policy provides a clear direction to enable managers to plan and to meet all 

mandatory training needs. 

2.2 In implementing this policy the Department‟s objectives are to ensure that: 

The Department‟s activities are carried out safely and without risk to health, 

so far as is reasonably practicable. 

All employees are aware of the organisations and their own responsibilities 

for providing and attending mandatory training. 

Employees have the necessary competence to enable them to carry out their 

duties with minimum risk to themselves and others. 

3. Scope 

3.1 This policy applies to all staff in the Department of Social Care (DSC) and to 

avoid confusion it applies equally to agency and interim employees as well as full 

time, part time and job share employees. 

Definition of Terms 

4.1 The term „mandatory training‟ applies to all training which is an essential 

requirement to comply with statutory, policy or other requirements or guidelines of 

the Department. 

4.2 This policy is authorised by the Social Care Policy Group on behalf of the Social 

Care Accounting Officer. And by the Joint DH/DSC Learning Strategy group. 

103

5. Policy 

5.1 This policy sets out the detail of mandatory training in the appendices. 

5.2 Mandatory training will have a priority over all other training and development 

activity. 

5.3 Mandatory training needs will be met within 12 months of an employee‟s start 

date within the exigencies of the service. 

5.4 All refresher training will be completed within the timescale designated in part 2 

of this policy. 

All DSC employees have a responsibility for identifying their individual training 

requirement, especially mandatory training and ensuring, along with their line 

manager, placement, attendance on the courses provided and that their mandatory 

training is up to date and current. 

5.5 It is the responsibility of the line manager to ensure that all their staff attends 

mandatory training within agreed time scales. 

5.6 It is the responsibility of the employee to attend mandatory training as agreed. 

5.7 Should any course be cancelled it is the responsibility of the provider of the 

training, working with Staff Development if the course was administered through 

them, to inform the expected participants and any re-arrangement details. 

5.8 All attendance at mandatory training sessions will be entered on the agreed 

spreadsheet specifically designed for keeping a record of mandatory training. It is 

the responsibility of line managers to maintain and keep the record of mandatory 

training up to date. Providers of mandatory training will inform line managers of any 

absences. 

5.9 Course evaluation will be completed on all mandatory training programmes. The 

outcome of this evaluation will be used to enhance future programmes and to enable 

monitoring of provision Department wide. 

Minimum requirements - Part 2 

6.1 All staff in DSC must complete mandatory training described in the tables 

attached to this policy. 

 

 

Table A below for all DSC Staff 

Social Services Division in Table B 

‣ Additional requirements for certain designated areas across Social 

Services: Adult Services in Table C; Children & Families in Table D; 

Mental Health Services in Table E 

 

 

Housing Table in F 

Social Security in Table G 

104

6.2 Provision of the minimum mandatory requirements should take place as part of a 

staff induction programme whenever possible and where not as soon after 

employment as is practicable in the circumstances pertaining to each service area, 

also see 5.2 and 5.3 above. 

6.3 If an individual feels that they are not getting access to mandatory training at 

any time they should raise the matter with their line manager in the first instance. If 

the situation does not change then the matter should be brought to the attention of 

Staff Development. 

This policy will be reviewed formally in April 2014 but this does not preclude changes 

and updates at any time. 

Policy Authors: 

Maureen Cowbourne 

Michael Bennett 

105

Part 2 of the DSC Mandatory Training Policy 

Appendix Table A: Mandatory Training Requirements for all DSC 



Subject Level Who for Where/ when By whom Duration Run how often Where Frequency Format By whom 

Department of 

Social Care 

Corporate 

Induction 

Security 

Awareness ICT 

Introduction to 

Social Care 

Basic 

All new staff 

All Staff who use government 

computers 

Keyll Darree Lecture 

Theatre or Seminar 

Room 

The Learning Team 

DSC Minister 

DSC Chief Executive Officer 

Head Finance and Corporate 

Services 

Head of Corporate Services 

Half day Bi-Monthly NA 

Hillary House ICT 1 hour Twice weekly N/A 

Management 

Development 

Foundation 

Operational 

Middle Manager 

Senior Manager 

All Managers/ team Leaders 

/Supervisors 

Keyll Darree or TLC 

Main Office 

Learning Team or TLC 

ILM 

Qualification Credit 

Framework (QCF) 

formally NVQ‟s 

Refer to ILM 

Programme 

NA 

Equality and 

Diversity 

Introductory 

session 

All new Staff - Full time, Part 

Time, Job Share, Agency, 

transferring 

Keyll Darree 

Fire Fire awareness All new Staff In work Location 

arranged by line 

manager 

The Learning Team/ locally 

delivered 

Planned 

programme or a As 

required 

Bi-monthly 

immediately 

following Induction 

Estates Fire Officer One hour lecture Every 2 months Arranged by 

Fire Officer 

in the work 

place 

N.A. 

Not 

applicable. 

All staff 

should do 

once. 

Refreshers 

optional. 

Every 3 

years 

One hour 

lecture or 

by e- 

learning 

N.A. 

Estates Fire 

Officer 


Awareness 

Briefing 

All new 

Locally delivered to 

meet local need 

arranged by line 

manager. 

(In half day 

induction). 

By line managers or 

nominated person 

As required 

Refresher 

only if 

legislation 

changes 

Financial 

Services 

Training 


All staff dealing with money, 

order forms, purchase cards. 

Planned Programme Peter Faragher Half a day Only 

following 

changes to 

the system. 

106




Moving and 

handling 

Moving and 

handling of 

loads 

All staff who move loads as 

opposed to people. 

e.g. administrative staff , 

ancillary staff, and service users 

working in sheltered 

employment , etc 

Local Induction, 

workplace 

Qualified trainers 

Half day course of 

practical work and 

theory for up to 8 

to 15 people 

On request 

Day Service 

site 

Minimum 5 

yrs 

Half day 

course 

practical 

and 

theory for 

up to 15 

people 

107

Appendix Table B: Mandatory Training Requirements for all Staff in Social Services 


Subject Level Who for Where/ when By whom Duration Run how 




Social Services 

Division 

Induction 

Introduction 

to Social 

Services 

All new staff 

The Lodge Training 

Room 

Domiciliary Care Manager & 

Staff Development Manager 

Director/Assistant Director 

Half day 

programme 

09:30 – 12:30 

Every Two 

months 

NA 

Delivering 

effective 

Supervision 

All team leaders & 

Managers appointed from 

1 st of July 2011 who are 

expected to supervise staff 

In-House training Staff Development 1, 2 days 2 per year or 

as required 

NA 

Receiving 

Supervision 

All Staff appointed from the 

1 st of July 2011 who are 

subject to supervision 

In-House training Staff Development Half day As required NA 

As required 


Development: 

Leadership & 


and Care 

Services - 

Qualification 

Credit 

Framework 

(QCF) 

previously 

NVQ Level 4 

QCF Level 4 

Nominated Managers of: 

 

 

 

 

 

Residential Care 

Home care 

Day Care 

Learning 

Disabilities 

Residential Care 

Children‟s 

Resource Centre 

Keyll Darree Learning Team Programme Refer to ILM 

Programme 

Infection 

Control 

Basic 

Infection 

Prevention 

and Control - 

Principles 

and Practice 

All staff in: 

All staff working in a care 

environment 

Module 


Prevention and Control + 

trainers in Social Services + e- 

learning 

1 hour 40 

minutes talk 

or e-learning 

Every 2 

months 

In the 

workplace 

based on risk 

assessment 

Annually E-learning Infection 

control link 

practitioners 

108






Health and 

Safety 

Adult 

Protection 

Basic 

Awareness 

Plus modules 

A & B 

Basic 

Awareness 

All staff 

As requested by line 

managers based on risk 

assessment 

All staff who have a link 

with Adult Services 

Planned programme LODD One or two 

day courses 

Planned programme 2 qualified trainers Half day 

course 

Regular 

sessions 

throughout 

the year 

Approximately 

every two 

weeks (25 per 

year) 

No refresher 

Various 

locations from 

September 

2011 

2-3 years E-learning 

Basic Child 

Protection for 

Non care Staff 

Basic 

Awareness 

All Non Care Staff 

Planned Programme at 

the Lodge 

Staff Development 

Up to two 

hours 

4 times per 

year 

NA 

Basic Child 

Protection 

Awareness 

Basic 

Awareness 


with Childcare Services 


the Lodge 

Staff Development + The 

Safeguarding Board Pool of 

Trainers 

1 day 6 times per 

year 

NA 

Moving and 

handling 

Introduction 

to moving 

and handling 

people 

All staff regularly moving 

and handling people 

Within 4 weeks Qualified trainers 2 day course 

of practical 

M&H and 

theory 

Monthly 

Separate 

refresher 

Minimum of every 

two years, more 

frequent 

depending on risk 

1 day course of 

practical work 

and theory 

Food hygiene Basic Course All staff who handle food in 

a caring environment 

The Lodge ARC Training Half day As required Every 5 years 

Food hygiene Level 2 Cooks or Assistant Cooks 

involved in the preparation 

and storage of food e.g. 

kitchen staff 

The Lodge - Within 4 

weeks of starting work 

ARC Training 1 day As required Every 3 years 

Qualifications 

Credit 

Framework 

(QCF) 

Level 2 

Diploma 

All Staff supporting service 

users in Adult Services 

Following Induction 

and minimum of 6 

months experience 

Social Services QCF Centre 

Vocational 

Award in the 

workplace 

As required 

Previously 

NVQ in Care 

109

Appendix Table: C Mandatory Training Requirements for all Staff in Adult Services -Social Services 






RIO 

Protocol 

Basic IT Skills 

Fire (Local) 

Competent 

IT user 

Competent 

IT user 

Non-IT user 

or Basic IT 

user 

Fire 

awareness 

All Staff who use RIO as 

electronic record 

All Staff who use Protocol as 

electronic record 

Any staff who use a 

computer as part of their 

job 

All new staff – full time, Part 

Time, Job Share, Agency 

and transferring 

The Lodge/Glenside 

Training Room 

The Lodge /Glenside 

Training Room 

The Lodge /Glenside 

Training Room 

Local Induction 

IT Training Officer & In-House 

floorwalkers 

IT Training Officer & In-House 

floorwalkers 

One day 

depending 

upon role 

2 hourly 

sessions over 

3 weeks 

depending 

upon role 

Monthly 

As required 

Hillary 

House/Glensid 

e Training 

Room 

Hillary 

House/Glensid 

e Training 

Room 

IT Training Officer Half day As required Hillary 

House/Glensid 

e Training 

Room 

Line Manager/Estates Fire 1 hour As required 

Officer 

As required Half day IT Training 

Officer 


Officer 


Officer 

De-escalation 

Training 

Basic 

Awareness: 

Crisis 

Prevention & 

Intervention 

(CPI) 

For staff working with 

Adults who have behaviour 

which challenges others. 

Ideally within 12 wks of 

induction but all staff 

need to attend no 

matter how long they 

have been in the 

service. 

Venues in various work 

sites 

Qualified trainers 

2 day course 

Practical and 

Theory 

Sessions 

throughout 

the year 

Venues in 

various work 

sites 

Every 12 months 

Team Teach (3 

years but might be 

2) 

1 day refresher 

Practical and 

Theory 

Check duration 

Qualified 

trainers 

Basic Medication 

Admin 

First Aid at Work 

Basic 

Awareness 

Certification 

Course 

All staff supporting service 

users to take medication 

e.g. Duty Managers Older 

Peoples Services or 

designated staff 

Local – line manager 

request 

As requested by 

operational managers 

Delivered by local trainers in 

the service area 

St John‟s Ambulance 

One to half a 

day course 

depending on 

need (within 3 

months) 

3 day 

certificated 

course 

Sessions 

throughout 

the year 

As required 

5 years 

3 years 

First Aid 

Emergency 

First Aid at 

Work 

All residential support staff, 

certain staff in Day Centre 

sites, older peoples and 

home care and to be agreed 

with service area based on 

risk.. 

Line Manager request ARC Training 1 day course Sessions 

throughout 

the year 

Every 3 years 

110






Communication 

Awareness 

training 

Basic 

Awareness 

For all staff working with 

people with learning 

disabilities and 

communication difficulties 

based on risk 

Ideally within 2 weeks 

of induction but all staff 




service. 

Experienced 

trainers 

1 day course Sessions 

throughout 

the year 

No refresher 

Values Into 

Practice 

Induction/ 

Basic 

Awareness 

All staff working in Learning 

Disabilities Services 






service. 

Eastcliffe Training 

Room 

LD experienced Trainers 

Full day 

course 

About 6-8 

sessions per 

year 

No refresher 

Epilepsy 

Basic 

Awareness 

All Support Staff Residential 

and day Services in 

Learning Disabilities 


manager 

Phil Crozier 1 day As required No 

Signalong 

Basic 

Awareness 

All Staff supporting service 

users with learning 

disabilities or 


(Adults and Children) 


manager 

Education & Health One day As required No 

MIDAS Mini bus 

driver training 

Standard to 

pass the test 

All Social Services Drivers 

who are driving service 

users using a mini bus 


manager 

Laura Mason Education 

(coordinates the training) 

2.5 hours 

plus test 

As required 4 years 2.5 hours 

knowledge plus 

test 

Skills for Care Foundation All Social Care Workers 

in Home Care, Residential 

Services for older people. 

In-House Duty Manager 6 separate 

units 

Within first 12 

weeks 

None Needed 

Qualified 

trainers 

Risk Assessment 

and Risk 


All Mental Health Managers, 

Adult Services Managers, 

Social Workers. 

The Lodge Integrities Advocacy Two day 

training 

Course 

Annually 

NA 

111

Appendix Table: D Mandatory Training Requirements for all Staff in Children & Families 




First Aid at Work 

– Appointed 

Person 

All Staff in Children‟s 

Resource Centres 

ARC Training 1 day 3 Years Infection 

control link 

practitioners 

First Aid First 

Aid 

Live saving for 

Children and 

Babies 

Life Saving 

early Years 

All Staff St John‟s Ambulance Half day Estates Fire 

Officer 

All staff within Children‟s 

Resource Centres 

1 day 3 years 

Safer People 

Moving and 

Handling 

Introduction 

All staff in the Children‟s 

Resource Centre within 4 

weeks of starting 

Old Skills Lab 

Qualified Trainers to HSE 

Standard 

2 days Monthly 1 day 18-24 

months 

Food Hygiene Basic All Staff in Children‟s 

Resource Centre 

The Lodge or 

Old Skills Lab 

ARC Half day As required 5 years 

Safeguarding 

Children and 

Young People 

Various levels 

and courses 

All Staff The Lodge Safeguarding Board 

programme 

1 day 3 years 

Team Teach 

Basic 

Introduction 

All Staff in the Children‟s 

Resource Centres Plus all 

Social Workers 

Team Teach 

Licensed Team teach 

Trainers 

2 days 3 years 

(1 day) 

Health and 

safety 

Units A. D & G Staff as Identified Goldie House LOD 1 day 

Court Skills All Staff Safeguarding 2 days 

QCF in Health 

and Social Care 

Level 3 

All Staff supporting 

service users in Children 

and Young People 

Following Induction and 

minimum of 6 months 

experience 

Social Services QCF Centre 

Vocational 

Award in the 

workplace 

As required 

112




Communication 

Awareness 

training 

MIDAS Mini bus 

driver training 

Basic 

Awareness 

For all staff working with 

people with learning 

disabilities and 


All Social Services Drivers 

who are driving service 

users 






service. 

Experienced 

LD trainers 

Laura Mason Education 

1 day course Sessions 

throughout the 

year 

2.5 hours 

plus test 

No refresher 

4 years 

113

Appendix Table E: Mandatory Training Requirements for all staff in Mental Health Service 






Prevention and 

Management of 

Violence and 

Aggression - 

PMVA 

Play it Cool 

(diffusion/deescalation) 

workshop 

All Staff 

Induction programme, 

with additional 

workshops as required 

at the Lodge 

C & R Instructors 

2½hr 

workshop 

Minimum of 6 

times a year 

on the 

induction 

programme 

Same 

workshop 

Once only unless 

identified 

otherwise following 

appraisal 

2½hrs 

C & R 

Instructors 

Control and 

Restraint 

Breakaway 

Technique 

Training 

All staff working on a 

day to day basis with 

service users 

Planned programme of 

training at the Lodge 

C & R Instructors 1 day Regular 

training is 

offered 

throughout an 

annual period 

to meet the 

needs of staff 

Same Annually 1 day C & R 

Instructors 

Control and 

Restraint 

Escorting clients 

off Island 

Restraint Course 

Roles & 

Responsibilities 

All staff who work in inpatient 

areas ( 

Grianagh Court and 

Geddyn Reesht 

All staff who may be 

required to escort 

Patients to / from the 

island 

Planned programme at 

the Lodge 

C & R instructors 3 days Regular 

intervals 

throughout a 

year to meet 

the needs of 

staff 

Separate 

refresher at 

the Lodge 

held at regular 

intervals 

throughout a 

year to meet 

the needs of 

staff 

Annually 1 day course C & R 

instructors 

Airport (TBA) Mike Dunn & Mark Payne 1 day Annually The Lodge Annual ½ day – 1 day Mike Dunn, Mark 

Payne 

Learning and 

Assessment in 

practice 

Mentorship 

All staff with an 

appropriate mentorship 

qualification 

The Lodge and also 

with the opportunity to 

deliver in the work area 

Senior Lecturer Mental 

Health 

½ day session As required The Lodge Annual ½ day Senior Lecturer 

Mental 

Health/Practice 

Guide 

114






HoNOS (Health 

of the Nation 

Outcome Scores) 

Trainers in the 

workplace as required 

to all clinicians. 

HoNOS 

One off 

training, half 

day, 

NA 

115

Appendix Table: F Mandatory Training Requirements for all Staff in Housing 







Social Care 

Corporate 

Induction 


Social Care 

All new Staff - Full 

time, Part Time, Job 

Share, Agency, 

transferring 

Keyll Darree Lecture 

Theatre or Seminar 

Room 

Keyll Darree Half day Bi-Monthly NA Department of 

Social Care 

Corporate 

Induction 

Housing 

Division 

Induction 

Security 

Awareness ICT 


Housing 

Note: to be 

developed as 

necessary 




transferring 

All Staff who use 

Government e-mails) 

TBA TBA Half day Every Two 

months 

ICT 

2 hours 

NA 

Performance 

Development 

Review 


Managers with line 

management 

responsibility 

TBA TBA TBA TBA 


Development 

Foundation 

Operational 

Middle Manager 

Senior Manager 

All Managers/ team 

Leaders 

/Supervisors 

Keyll Darree Keyll Darree ILM 

QCF/(NVQ) 

LODD 

Refer to ILM 

Programme 

Equality and 

Diversity 

Introductory 

session 

All staff Keyll Darree Keyll Darree Induction at 

all levels 

Bi Monthly. NA N.A. 

Customer 

Service 

Basic Awareness All staff TBA TBA TBA TBA N.A. N.A. 

Infection 

Control 

Basic Infection 

Prevention and 

Control - 


Practice 

All staff who are 

involved in the hands 

on care and support of 

others 

Not clinical – potential 

contact with bodily 

fluids, etc. Sharps 

awareness 

TBA TBA 1 hour 40 

minutes talk 

or e-learning 

Every 2 

months 

In the 

workplace 

based on risk 

assessment 

Annually E-learning Infection control 

link practitioners 

116






Fire Fire awareness All staff Health & Social Care 

Induction + open to 

others 


Awareness 

Briefing/ Security 

Awareness 

/Blagging 

E-Learning 

Estates Fire Officer 

Others as agreed 

Part of Local Induction 

(In some areas) 

All staff TBA Data protection officers 

Others as agreed 

One hour 

lecture 

Every 2 

months 

Attendance at 

Departmental 

induction or as 

arranged by 

Fire Officer in 

non-Douglas 

venues. 

Every 2 years 

TBA TBA Refresher only if 

legislation changes 

One hour 

lecture or by 

e-learning 

Estates Fire 

Officer 

Others as 

agreed 

Health and 

Safety 

Refer to Health 

and Safety 

Group for detail 


Plus modules 

All staff 


managers based on risk 

assessment 

Planned programme LOD One or two 

day courses 

Regular 

sessions 

throughout 

the year 

No refresher 

Asbestos 

Awareness 

TBA TBA TBA TBA TBA TBA 

Personal Safety TBA TBA TBA TBA TBA TBA 

Site Safety TBA TBA TBA TBA TBA TBA 

Adult Protection 

for Non Care 

Staff 

Basic Introduction All Non-Care Staff Planned Programme Adult Protection Trainers 1 hour Briefing 

Adult Protection Basic Awareness All staff who have a link 



2 qualified trainers from 

Divisions 

Half day 

course for up 

to 16 people 

Approximately 

every two 

weeks (25 per 

year) 

No refresher 

(except for 

updates for 

trainers) 

Safeguarding 

Children for Non 

care Staff 

All Non Care Staff 

Basic Child 

Protection 

Awareness 


with Childcare Services 

1 day 

117






Moving and 

handling for 

Office/admin 

Staff 

Moving and 

handling of loads 


loads as opposed to 

people. 

e.g. administrative 

staff, ancillary staff, 

and service users 

working in sheltered 

employment , etc 

Within 12 weeks Qualified trainers Half day 

course of 


and theory for 

up to 8 to 15 

people 

On request 

Day Service 

site 

Minimum 5 yrs 

Half day 

course 

practical and 

theory for up 

to 15 people 

118

Appendix Table: G Matrix of Universal Minimum Mandatory Training Requirements for all Staff in Social Security 







Social Security 

Contributing to 

the PDR Process 

for Managers 

Local Induction 

Introduction 




transferring 


Managers appointed 

from 

1 st of January 2011 or 

Markwell House 

Policy Section 

(Jamie Beaman) 

At desk As required – 

on start date 

of new 

employee/s 

Goldie House LODD 1 day 2 per year or 

as required 

NA 

NA 

As required 

Contributing to 

the PDR Process 

for employees 

Introduction 

All Staff appointed from 

the 1 st of January 2011 

or 

In-House training LODD/ Line Manager Half day As required NA 

As required 

Dealing with 

Difficult People 




transferring 

Goldie House LODD 1 Day 

Telephone Skills 




transferring 

Goldie House 

LODD 

Child Protection 

for Non care 

Staff 

Basic Awareness All Non Care Staff Planned Programme at 

the Lodge 

Staff Development 

Up to two 

hours 

4 times per 

year 

NA 

Adult Protection Basic Awareness All staff who have a link 



2 qualified trainers from 

Divisions 

Half day 

course for up 

to 16 people 

Approximately 

every two 

weeks (25 per 

year) 

No refresher at 

the moment 

suggested 2-3 

years 

Basic Child 

Protection 

Awareness 


Visiting Officers and 

Inspectors 


the Lodge 

Staff Development + The 

Safeguarding Board Pool of 

Trainers 

1 day 6 times per 

year 

NA 

119






Moving and 

handling 

Emergency First 

Aid at Work 

Moving and 

handling of 

loads 


loads as opposed to 

people. 

e.g. administrative staff 

, ancillary staff, and 

service users working in 

sheltered employment , 

etc 

Within 12 weeks Qualified trainers Half day 

course of 


and theory for 

up to 8 to 15 

people 

On request 

Day Service 

site 

Minimum 5 yrs 

Visiting Officers St Johns Ambulance 1 Day As required Every three 

Years 

Half day course 

practical and 

theory for up to 

15 people 

First Aid at Work Designated First Aiders St Johns Ambulance 5 days Every three 

years 

Three days 

Customer 

Services 

TBA 




transferring 

To be developed TBA TBA TBA 

120

Appendix 2 

DH/DSC Study Leave Policy 

1.0 Introduction 

1.1 This document outlines the policy of the Department of Health and Department of Social Care 

regarding study leave and financial support for its staff undertaking courses of study in connection with 

their work for the Department. 

1.2 The document also includes details of the procedure for applying for study leave and funding for 

courses and a standard form is included which supersedes all previous forms for application for study 

leave, financial assistance and travel and subsistence in connection with courses, conferences etc. 

2.0 Definition of terms 

2.1 Study Leave is a period of time agreed with the employee‟s line manager when the employee would 

have paid leave to undertake agreed education, training and development activities. 

2.2 Continuous Professional Development is the development of competence throughout a professional 

career in accordance with the regulatory requirements of relevant professional bodies and in order to 

achieve agreed business objectives. It includes the systematic maintenance, improvement and 

broadening of relevant knowledge and skills. 

3.0 Scope of the Policy 

3.1 This policy relates to all staff except civil servants, dental and medical staff. This policy relates to all 

bank/agency staff but not to contractors. 

3.2 This policy relates to the following learning activities: 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Attendance at programmes of further and higher education 

Vocational qualifications 

Training courses 

Conferences or seminars 

Mandatory training 

Workshops, events and study days 

Professional study groups and meetings 

Distance learning courses 

Mentoring 

Coaching 

Secondments 

Job rotation 

On-the job training 

In-house training 

E-learning 

Research 

Action learning sets 

Training others 

Communities of practice 

Buddying 

121

Job shadowing/observing 

Substitution 

Providing cover 

Projects and assignments 

Job swaps 

4.0 Policy Statement 

4.1 The DH/DSC Learning Strategy states that it is the Departments‟ policy 

“to ensure that health and social care workers and all staff and carers who support them in the Isle of 

Man are provided with high quality and readily available opportunities for education, training and 

development to enable them to perform their roles to recognised standards, meet professional body 

expectations and afford them personal development.” 

4.2 Managers may, at their discretion, authorise financial assistance for continuing professional 

development/educational events, subject to the conditions below, taking into account the need to 

maintain required staffing levels in their part of the Department. 

4.3 In using that discretion, managers need to be consistent in their approach to approving leave and 

expenses for education and training purposes. They must adhere to the criteria laid down and apply 

them fairly and equitably to all staff within their area of management. 

4.4 No group of staff should be excluded from study leave or funding provisions. Particular care should 

be taken to ensure that part-time staff or those with carer responsibilities are not discriminated against 

either directly or indirectly and are afforded equal access to learning opportunities. Similarly, care should 

be taken to ensure that those working unusual shift patterns or night shifts can still access learning 

opportunities. 

4.5 Wherever possible study leave and expenses should not be approved by the line manager unless 

they have been agreed in the supervision, appraisal or performance review process pertaining to that 

member of staff. The learning concerned should contribute to the achievement of the business plans and 

objectives of the Division, unit, ward or section of which that employee is a part. 

4.6 Managers across both Departments are responsible for making staff aware of suitable education, 

training and development opportunities for their staff and actively encouraging staff to participate. 

4.7 Individual members of staff are responsible for their own training and development. Where staff 

have Continuing Professional Development requirements which should be recorded and subject to actual 

or potential verification by professional bodies it is the member of staff‟s own responsibility to maintain 

their CPD and their record of that. 

4.8 Managers are responsible for ensuring that there is no discrimination on grounds of age, gender, 

race, or other irrelevant stereotypes in the application of this policy. 

4.9 Study leave of up to one day per examination may be granted for examinations for nationally 

recognised qualifications. 

4.10 In the event of an employee disagreeing with the decision of their line manager they may seek to 

resolve the issue through the use the Department‟s grievance procedure. 

5.0 Criteria for leave and expenses 

5.1 N.B. Neither leave nor the reimbursement of expenses may be claimed as a right. 

122

5.2 When considering applications for leave (paid or otherwise) and/or the possibility of reimbursement 

of expenses, each case will be reviewed individually on its own merits by the relevant managers. In 

particular the manager will 

 

 

 

 

 

 

Determine the relevance of the study to the performance of current and prospective duties and to 

the career structure for the grade of staff concerned. 

Determine the opportunities (or lack of them) for the applicant to keep abreast of and/or add to 

his/her knowledge through means other than formal training 

Consider the requirements of professional bodies for protected time and study leave 

Consider the needs of the service 

Consider the level of study activity previously afforded to the member of staff. 

Consider the needs of all members of the team 

5.3 Study leave will always be granted for mandatory training. 

5.4 Study leave for attendance at course, conferences and other developmental events will not normally 

be agreed by where staff members have failed to attend mandatory training. 

6.0 Timescales 

6.1 Although the education and training budget is provided annually, Managers should consider longer 

term demands on their budgets. Line managers should as far as possible, ensure that they are 

committed to funding courses for their full duration. However, in agreeing to fund a course during one 

year the Department is not automatically committed to funding subsequent years of the same 

programme. 

7.0 Pay during study time 

7.1 Where study leave has been agreed staff will be paid in accordance with their usual contractual 

arrangements. 

7.2 Where an area of learning is considered desirable for the person to perform their role taking into 

account the factors in paragraph 5.2 above, managers may give consideration to the possibility of giving 

fees and expenses or time off but not necessarily both. 

8.0 Travel 

8.1 Travel time for attendance at courses, study days, events etc will not be paid. 

9.0 Procedure 

9.1 All applications (except mandatory training) must be made in writing using the appropriate form 

provided at the end of this document. 

9.2 Applicants must include the aims and objectives of the learning. 

9.3 Expenses and time off must be agreed prior to acceptance of the course or event. 

9.4 Where an employee works in more than one part of the Department e.g. two part-time jobs or bank 

working, they should not claim study leave and/or fees and expenses from more than one place. They 

123

should also agree their application with each place where they work and record it in their 

appraisal/performance review record. 

9.5 Where leave with pay is granted the employee must not undertake any remunerative work during 

the period of study leave. 

9.6 The cost of a course may be reclaimed from the individual in the following circumstances: 

if they fail to complete the course 

if they withdraw from the course less than a week before commencement 

if they fail to attend. 

9.7 Training leave should be recorded in the individual‟s Oracle HRFS record. 

Author of Policy 

Head of Learning on behalf of the Learning Strategy Group 

Policy reviewed July 2012 

124

OFF ISLAND TRAVEL POLICY 

Scope 

This policy relates to all staff in the Department of Health. 

Purpose 

This document is designed to clarify the policy of the Department with relation to off Island travel at 

public expense. 

Principles 

Off Island travel will only take place where this is needed to ensure delivery of effective services by the 

Department. 

Travel to the UK for staff at public expense should be limited to that which is essential. Given the variety 

of reasons staff may have for travelling to the UK, it is impossible to give absolute and comprehensive 

guidance. The following are suggestions of what should normally be approved: 

 

 

 

 

 

 

 

Travel essential to maintain registration, or to achieve mandatory CPD where the requirements 

cannot be met on Island 

Travel where the individual is addressing or making a formal presentation to a conference or 

professional event 

Travel where the individual will undergo training or assessment/certification in order to provide a 

service on the Island 

Travel to attend clinical networks on behalf of the IOM 

Travel to attend clinical case conferences or case reviews where the patient is being treated in the 

UK and no video conference or telemedical link is available 

Travel as a clinical escort 

Travel to attend formal business meetings with UK NHS Trusts, the UK Department of Health or 

other public bodies 

Attendance at conferences or to attend interesting and worthwhile but non-essential events should not 

normally be authorised. 

Process 

1. In accordance with Financial Regulation FD9, prior written approval must be obtained for all official 

travel from the Island as follows: 

a) Domestic Travel (British Isles) - the Accounting Officer or other senior officers so 

authorised in writing by the Accounting Officer; 

b) Worldwide Travel (Beyond British Isles) - the approval of the Minister or CEO is also 

required. 

125

NB The British Isles consist of Great Britain, the whole of Ireland, the Orkney and Shetland 

Isles, the Isle of Man, the Inner and Outer Hebrides, the Isle of Wight, the Isles of Scilly, 

Lundy Island and the Channel Islands. 

2. The appropriate form to use to request off Island travel is the “Application for Study Leave and/or 

to Attend a Conference, Training Event or Business Event” as attached. 

3. Accounting Officers must record details of all off Island travel taken by Members and Officers on 

official business. Therefore a copy of the approved form should be sent to the DH Learning Team 

at Keyll Darree for record-keeping purposes. 

4. Accounting Officers must forward to the Treasury, in January of each year in a form prescribed by 

the Treasury, details of all travel outside the British Isles made by Members and officers in the 

previous calendar year. Travel made by Officers which is essential for the performance of their 

duties and the cost of which is reimbursed by non government clients is excluded from this return 

e.g. travel by marine/aircraft surveyors. 

5. Travel (including mileage) and subsistence allowances are to be at the rates from time to time 

published by the Treasury. 

6. The certification of a travel or subsistence form by an Accounting Officer or an officer authorised 

to act on his behalf signifies that the journeys were authorised and necessary, the expenses were 

properly and necessarily incurred and the allowances are properly payable by the designated 

bodies. 

7. The normal method of payment shall be via the payroll system (i.e. weekly/monthly) appropriate 

to the claimant. If any designated body seeks to use an alternative method of payment as the 

norm it must obtain prior written approval from the Treasury‟s Financial Controller. 

Links with other Policies 

This document should be read in conjunction with the Department‟s Study Leave Policy. 

Author: Jacqueline Yates, Head of Learning 

Agreed by Department of Health 

Date: July 2012 

Review Date: July 2013 

126

Application for Study Leave and/or to Attend a Conference, Training or 

Business Event 

Name in full/Title 

Post 

Workplace/Ward/Department 

Telephone Number 

Email 

Name of Conference/event/course 

Venue 

Date(s) of Conference/event/course Time To Time 

Reason you wish to attend (as much 

detail as possible) 

Description of the conference/ 

event/course (attach any flyer or 

advertisement) 

How will the Department benefit 

from your attendance? 

Travel and Accommodation 

Outward Travel 

Return Travel 

Accommodation Required 

Date 

Time/ 

Flight 

Time/ 

Flight 

Departure 

from: 

Departure 

from: 

Destination 

Destination 

Yes No Included in Conference Yes No 

Name of Hotel Room Only Bed and Breakfast 

Address 

Tel Number 

Costs (Where actual costs are not known please estimate and indicate this with a letter E next to the figure.) 

Further information (e.g. no. of days) 

Cost of course / Event / Conference £ 

Total Boat* / Plane* fares (*delete as appropriate) 

including if taking car (state model) and/or passengers 

£ 

Car (name of driver and number of passengers) 

Accommodation (number of nights): £ 

Car Hire (number of days): £ 

Train / Coach journeys £ 

Other Expenses (please detail): £ 

Subsistence claim Yes No £ 

Total Cost £ 

Order Number: 

127

Please indicate total time involved in attending, 

including travel time: 

Is this time reclaimable via overtime or flexi 

time? 

Yes 

Days 

No 

Hours 

Once completed, appropriate signatures must be obtained to indicate agreement to you attending the 

conference/training event and that funding is available. 

Applicant‟s signature 

Date 

Service provision 

Attendance agreed/absence approved 

Line Manager 

Budget available 

Budget Holder 

Print Name: 

Print Name: 

Date 

Date 

Educationally appropriate (Medical Staff) 

FY2 - Director Medical Education or Deputy 

Other medical staff - Royal College Clinical Tutor 

Consultants - Clinical Director 

Clinical Directors - Medical Director 

Senior Management acknowledgement 

Hospital Manager, DNMS&PD, Medical 

Director, Consultant, Primary Care 


Print Name: 

Print Name: 

If travelling beyond the British Isles, the approval of the Minister or CEO is also required: 

Date 

Date 

Ministerial/CEO Approval 

Date 

Travel Agent‟s Name 

Booked By 

Order Number 

Expenditure Code 

Course Attended/Learning Activity 

Completed 

Yes 

No 

Line Manager‟s Signature 

Date 

 

 

 

If you are attending a Conference or Training Event on-Island please ignore Travel and 

Accommodation component of this form. 

Please refer to the Department‟s Study Leave policy for guidance on decision-making with relation to 

these applications. 

This form should be retained, copied and information recorded (Oracle, Axapta, ATL) as appropriate by 

Directorates. 

Please send a copy to Keyll Darree for record keeping purposes and for the Annual Report to the 

Treasury. 

128

Department of Social Care 

Rheynn Kiarail y Theay 

Application for Study Leave and Funding to Attend a 

Conference, Course, Training or Business Event 

Please refer to the Study Leave policy for guidance on decision-making with relation to these applications. 

Name in full/Title 

Post 

Workplace/Ward/Department 

Telephone Number 

Email (if not on global list) 

Name of Conference/event/course 

Date(s) of Conference/event/course; 

from 

Flights (date and time) 

Outward 

Venue 

Time to Time 

Return 

P.M. 

Destination 

airport 

Returning 

from 

Reason you wish to attend (as much 

detail as possible – attach additional 

information if desired) 

Description of the conference/ 

event/course (attach any flyer or 

advertisement) 

How will the Department benefit 

from your attendance? 

Accommodation 

Accommodation Required Yes No Included in Conference Yes No 

Name of Hotel Room Only Bed and Breakfast 

Address 

Tel Number 

Costs (Where actual costs are not known please estimate and indicate this with a letter E next to the figure.) 

129

Further information (e.g. no. of days) 

Cost of course / Event / Conference £ 

Total Boat* / Plane* fares (*delete as 

appropriate) including if taking car (state model) 

and/or passengers 

£ 

Car (name of driver and number of passengers) 

Accommodation (number of nights): £ 

Car Hire (number of days): £ 

Train / Coach journeys £ 

Other Expenses (please detail): £ 

Subsistence claim Yes No £ 

Total Cost £ 

Please indicate total time involved in attending, 

including travel time: 

Is this time reclaimable via overtime or flexi time: Yes No 

Days 

Hours 

Once completed appropriate signatures must be obtained to indicate agreement to you attending the conference/training 

event and that funding is available. 

Applicant‟s signature 

Attendance agreed by Line Manager 

Print name here. 

Give reasons for supporting 

application. 

Date 

Date 

Budget available (Budget Holder/ 

Clinical General Manager) 

Print name. 

Date 

DNMS&PD, Hospital Manager or other 

senior manager (if applicable) 

Print name here 

Date 

If travelling abroad, the approval of the Minister or Chief Operating Officer (COO) is also required: 

Ministerial / COO Approval 

Date 

Travel Agent‟s Name 

Booked By 

Order Number 

Expenditure Code 

Course Attended/Learning Activity 

Completed (mark as appropriate): 

Yes 

No 

Line Managers Signature: 

Please Send a copy to Keyll Darree for record Keeping purposes 

Date: 

130

Appendix 3 

A GUIDE TO EDUCATIONAL CURRENCY 

How different qualifications compare 

You may hear people talking about qualification 'levels'. These levels are contained in three qualification 

'frameworks': 

 

 

 

National Qualifications Framework 

Qualifications and Credit Framework (the framework for vocational, or 

work-related qualifications) 

Framework for Higher Education Qualifications 

The frameworks group together qualifications that place similar demands on you as a learner. However, 

within any one level, qualifications can cover a wide mix of subjects, and take different amounts of time to 

complete. 

The frameworks can also help you see how one type of qualification can lead on to other, higher levels of 

qualifications. 

National Qualifications Framework 

The National Qualifications Framework (NQF) sets out the level at which a qualification can be recognised in 

England, Northern Ireland and Wales. 

Only qualifications that have been accredited by the three regulators for England, Wales and Northern 

Ireland can be included in the NQF. This ensures that all qualifications within the framework are of high 

quality, and meet the needs of learners and employers. 

Qualifications and Credit Framework 

The Qualifications and Credit Framework (QCF) contains vocational (or work-related) qualifications, 

available in England, Wales and Northern Ireland. 

These qualifications are made up of units that are worth credits. You can study units at your own pace and 

build these up to full qualifications of different sizes over time. 

Units and qualifications also range in difficulty, from entry level to level 8 (similar to the levels in the NQF). 

Level Examples of NQF qualifications Examples of QCF qualifications 

Entry 

- Entry level certificates 

- English for Speakers of Other Languages (ESOL) 

- Skills for Life 

- Functional Skills at entry level (English, maths and ICT) 

- Awards, Certificates, and Diplomas at entry level 

- Foundation Learning at entry level 

- Functional Skills at entry level 

1 - GCSEs grades D-G 

- BTEC Introductory Diplomas and Certificates 

- OCR Nationals 

- Key Skills at level 1 


- Functional Skills at level 1 

2 - GCSEs grades A*-C 

- Key Skills level 2 



3 - A levels 

- GCE in applied subjects 

- International Baccalaureate 

- Key Skills level 3 

- BTEC Awards, Certificates, and Diplomas at level 1 


- Foundation Learning Tier pathways 

- NVQs at level 1 






- BTEC Nationals 



4 - Certificates of Higher Education - BTEC Professional Diplomas Certificates and Awards 

- HNCs 


131

5 - HNCs and HNDs 

- Other higher diplomas 

6 - National Diploma in Professional Production Skills 

- BTEC Advanced Professional Diplomas, Certificates and 

Awards 

7 - Diploma in Translation 


Awards 

- HNDs 

- BTEC Professional Diplomas, Certificates and Awards 


Awards 


Awards 

- NVQs at level 5 (in the QCF framework) 

8 - specialist awards - Award, Certificate and Diploma in strategic direction 

Framework for Higher Education Qualifications 

The Framework for Higher Education Qualifications (FHEQ) has been designed by the higher education 

sector, and describes all the main higher education qualifications. It applies to degrees, diplomas, 

certificates and other academic awards granted by a university or higher education college (apart from 

honorary degrees and higher doctorates). 

The FHEQ broadly corresponds with levels 4 to 8 of the National Qualifications Framework, in terms of the 

demands the qualifications place on learners. 

FHEQ level 

Examples of qualifications 

4 - certificates of higher education 

- higher national certificates 

5 - diplomas of higher education 

- Foundation Degrees 

- higher national diplomas 

6 - bachelor’s degrees 

- bachelor’s degrees with honours 

- graduate certificates and diplomas 

- Professional Graduate Certificate in Education 

7 - masters degrees 

- integrated masters degrees 

- postgraduate certificates 

- postgraduate diplomas 

8 - doctoral degrees 

It is wise to check the validity of credits linked to a unit you intend doing, before you 

purchase or embark on it, on or off Island. 

132

Appendix 4 

ACCREDITATION OF PRIOR (EXPERIENTIAL) LEARNING 

If you feel you would like to capture the learning you have acquired in your various occupational roles, 

or have studied elsewhere, AP(E)L may be a route into further academic achievement. 

Accreditation of Prior Learning (APL) whether it is certificated or experiential, leads to credit being 

given to previous modules / experiences being accepted as part of another programme. 

There are two types of prior learning: 

1. Prior Certificated Learning – refers to learning undertaken as part of a recognised programme of 

studies completed satisfactorily in whole or in part for which formal recognition or certification has 

been given. 

2. Prior Experiential Learning – refers to learning outside the recognised educational or training 

systems; it will not therefore be certificated. 

If you wish to read more about this process ask for a copy of the AP(E)L guidelines from Pauline Golding 

(email pauline.golding@gov.im or phone 642976) or contact John Struthers (email 

john.struthers@gov.im or phone 642931). 

133

Appendix 5 

Isle of Man Department of Health 

Education and Training 

Guidelines and Procedures for Course Charges and Payments 

Arrangements for charging for courses run at the Department of Health vary according to the student‟s 

employing organisation. 

Course / Workshop 

Fees 

Registration fees for 

University or Vocational Awards 

Schedule A Schedule B Schedule C 

Employees 

and elected 

members of 

the 


Health and the 


Social Care 

As required by 

University or 

awarding body 

Employees and governing 

bodies of non-profit 

making organisations in 

the health and social care 

sector/Employees of other 

Government Departments / 

Private and commercial 

organisations/Employees of 

organisations contracting 

with the DH/DSC to provide 

health or social care services, 

including GP practices, dental 

surgeries, pharmacies and 

opticians etc/ Individuals 

working or wishing to work in 

the health and social care 

sector (at the discretion of 

the Head of Learning) 

As required by University or 

awarding body 

Individual carers (not in employment) 

attending learning directly linked to 

their caring responsibilities (at the 

discretion of the Head of Learning) 

As required by University or awarding body 

BSc (Hons) Health Studies or No charge £25 per credit No charge 

units validated within 

that programme 

BSc (Hons) Community Health No charge £25 per credit No charge 

Studies 

Masters Level Units/Modules No charge £25 per credit No charge 

Return to Practice No charge £600 from 1 April 2012 £600 from 1 April 2012 

Overseas Nursing Programme No charge £600 £600 

QCF Awards – taught 

No charge £500 No charge 

element Levels 2 and 3 

QCF Awards – taught 

No charge £600 No charge 

element Level 4 

QCF Assessor and Verifier No charge £600 Not applicable 

Awards 

QCF Awards – assessment No charge £25 per hour (paid by candidate) £25 per hour (paid by candidate) 

Non-assessed workshops and No charge £100 per day or £50 per half day No charge 

training events 

Assessed workshops or training No charge £100 per day £100 per day 

events 

Adult or child protection / No charge No charge No charge 

safeguarding training 

Non-Medical Prescribing at Level £1,000 £1,000 £1,000 

6 or at Masters Level 

Integrated Leadership and No charge £825 Not applicable 

Management Programme 

(Foundation Level) 

Integrated Leadership and No charge £1,050 Not applicable 

Management (Operational and 

Middle Manager levels) 

Integrated Leadership and 

Management (Senior Manager 

Level) 

No charge £2,700 Not applicable 

Bespoke training organised for 

particular groups 

No charge 

£600 per day 

+ development costs 

Not applicable 

134

Waiver Clause 

N.B. Organisations in Schedule B which provide placement opportunities for students on Department of 

Health programmes and / or carry out teaching on programmes will have all fees waived during that 

calendar year with the exception of registration fees and fees for the Overseas Nursing Programme, 

Non-Medical Prescribing and the Integrated Leadership and Management Programme which will continue 

to be charged at the normal rate. 

These charges include: 

Tuition 

Franchise costs 

Assessment 

Tutorial support 

Access to Library and information resources 

Placement organisation and supervision where appropriate 

Course handbooks and learning materials 

Administration and venues 

Liaison and quality assurance with the appropriate University or Awarding body. 

Procedure for the Payment of Course and Registration Charges 

1. All payments will be dealt with in accordance with the Isle of Man Government Financial Regulations. 

2. All charges relate to attendance on a programme irrespective of the student‟s intention to complete 

the assessment required to obtain academic credit within the programme. 

3. Invoices will be issued for all courses at commencement and payment is due immediately. 

4. Where applicable students will be advised in writing before the commencement of a course that nonpayment 

of registration fees and / or course fees will result in their not being submitted for their 

award. 

5. Students wishing to claim these fees from their employer are responsible for completing appropriate 

documentation in good time before the course. 

6. Where a student‟s employer has agreed to pay their fees and the student changes employer before 

or during the course, the student is responsible for seeking agreement for payment from either the 

former or the new employer. 

7. Failure of the student‟s employer to pay the fee will result in the student becoming liable for 

payment. 

8. An applicant may decide to fund the programme themselves. 

9. Students deferring submission or rejoining later cohorts will be charged only once for the unit unless 

they are required to re-sit it from the beginning with attendance. 

Prepared by: Jacqueline Yates, Head of Learning, Department of Health 

Agreed by the Learning Strategy Group 23 rd June 2011 

With effect from: 1 st September 2011 

Review date: September 2012 

135

Appendix 6 

KEYLL DARREE 

DH Education and Training Centre, Strang, Douglas, IM4 4RN 

Tel (01624) 642934 Fax (01624) 642997 

e-mail frances.hampton@gov.im 

ROOM BOOKING AND BOOKING CONDITIONS 

Contact Details 

Reception staff in Keyll Darree will be able to take details of initial enquiries; however the person 

responsible for keeping the room booking diary system and for invoicing is Frances Hampton and her 

contact details are as follows: 

Frances Hampton telephone 642934 e-mail frances.hampton@gov.im 

Making a Booking 

It is advisable to contact Reception staff well in advance of a proposed event to establish availability and 

to discuss alternative dates and times. However, most bookings for the following year can only be taken 

from the previous September at the earliest to allow the Centre‟s staff to input the Centre‟s core teaching 

commitments into the system. 

Following the initial enquiry a booking form will be sent to the organiser for completion and return. In the 

case of Government Departments, Boards or Offices an official Government order form should accompany 

the completed booking form. Please note that room bookings for meetings can only be accommodated if 

held out of normal office hours. This is to ensure the availability of rooms for education and training 

purposes. 

An invoice will be sent to you for payment on completion of the event. 

Provisional bookings will be held for a maximum of 14 days to allow for the booking form to be completed 

and returned to Reception staff. Confirmation will be sent within a few days of the booking form being 

received. 

Period of Booking 

The period of use shown on the booking form should be agreed at the time of the provisional booking and 

should be adhered to. Event organisers should allow for setting up prior to the event and clearing away 

afterwards so that rooms are left ready for the next user. 

Amendments/Cancellation of a Booking 

Keyll Darree staff will try to assist wherever possible to accommodate any changes to the booking 

however priority will always be given to those events coming under schedule A of the charging policy. 

Cancellation of a booking (or any part thereof) by the organiser may attract a cancellation fee as follows: 

‣ Less than two weeks prior to the event – 100% of the full fee 

‣ More than two weeks but less than four weeks – 50% of the full fee 

‣ More than four weeks but less than eight weeks – 20% of the full fee 

Catering (Ground floor use only) 

The catering/refreshment arrangements for all functions will normally be the responsibility of the 

organiser. However, some assistance may be available from Keyll Darree staff (eg greeting caterers and 

enabling them access to facilities within normal office hours) and in all cases Reception staff should be 

kept fully informed about all arrangements which are made. 

Tea, coffee and juice can be made available at a charge of 50 pence per person per half day. In addition, 

if biscuits are also required the cost will be £1.00 per person per half day. This service is not available out 

of normal working hours and Organisers will need to make their own arrangements. Kitchen facilities are 

available. 

136

No food or drink shall be served or consumed in the Lecture Theatre. 

No food or drink shall be served or consumed in Seminar Rooms 3 to 7. 

Unfortunately we are not able to take bookings for Seminar Rooms 3 to 7 if catering is required. 

Messages 

During normal office hours any message received for people attending events will be left in Reception. 

Only in an emergency will messages be taken into the room. 

Photocopying 

Unfortunately we are unable to offer a photocopying service for hand outs. 

Payment of Hire Charges 

The full cost of the booking must be paid on receipt of our invoice within 30 days (see Charging Schedule 

below). In the case of Government Departments, Boards or Offices an official Government order form 

should accompany the booking form. 

Exceptional Circumstances 

Users of Keyll Darree may in exceptional circumstances be requested to move their reserved date if an 

urgent priority request is received from a user under charging schedule A. Users of Keyll Darree may in 

exceptional circumstances be allocated a different room to that booked. The Centre‟s staff are under no 

obligation to accept bookings from users to whom charging schedules B or C apply, and that the booking 

of rooms for the Centre‟s core teaching commitments will take priority over all other bookings regardless 

of which schedule applies. 

Parking 

Event attendees should park in the designated parking areas (Main car park or Ballafletcher Sports ground 

car park) and not to park on the roads around Keyll Darree and the Hospital as they need to be kept clear 

for access by emergency vehicles. 

Organisers and Person „In Charge‟ Responsibilities 

All bookings will require an „organiser‟ to be identified on the booking form who will ensure that the 

details on the booking form are correct. They will also identify the person „in charge‟ of the event on the 

day. The person „in charge‟ will: 

‣ Make contact with Reception staff at least seven days prior to the event to ensure they are familiar 

with, and adhere to, the various procedures (ie security, emergency evacuation, equipment etc). 

‣ At evening events ensure that someone is at the front door to let people in until 10 minutes after the 

event begins. The front door is not to be left propped open, which would compromise Keyll Darree‟s 

security arrangements. 

‣ Be present for the duration of the event. 

‣ Maintain a list of attendees throughout the event in case of an emergency evacuation. 

‣ Familiarise themselves with the emergency exit procedure and briefing all attendees accordingly. 

‣ Undertake a briefing on the use of any equipment. 

‣ Ensure adherence to the „No Smoking‟ policy of the building. 

‣ Be responsible for the clearing away of all literature, debris, items of equipment, crockery, cutlery etc 

and leaving the Centre in a clean and tidy condition so as to cause no delay for the next user. 

‣ Ensure that no part of the Centre is used for any activity which might be deemed to be dangerous, 

noxious, noisy, illegal or immoral or which may become a nuisance or annoyance to other users of 

Keyll Darree. 

137

Indemnity 

Users must take good care and not cause any damage to be done to the facilities and equipment provided 

at Keyll Darree, and must make good and pay for any such damage caused by any act or negligence on 

the part of the users or any persons permitted to access Keyll Darree by the users, in accordance with 

whatever valuation is put on the damages by the DH. 

The DH will not be liable for the death or injury of any person attending a non-DH function at Keyll Darree 

or for any other liability incurred by users during the period of use, unless such death, injury or other 

liability is due to negligence on the part of DH staff. 

The DH will not, under any circumstances, accept responsibility or liability in respect to damage or loss of 

goods, articles or property of any kind brought into or left at Keyll Darree by users or other parties 

attending functions. 

Keyll Darree is under no obligation to accept bookings from users to whom charging schedules B or C 

apply, and that the booking of rooms for the Centre‟s core teaching commitments will take priority over all 

other bookings regardless of which schedule applies. 

Lynda Smith 

Administration and Support Manager 

07 August 2012 

138

Appendix 7 

KEYLL DARREE - DH EDUCATION AND TRAINING CENTRE 

TELEPHONE NUMBERS AND E-MAIL ADDRESSES 

Jacqueline Yates Head of Learning 651420 (contact) 

jacqueline.yates@gov.im 

Health and Social Care Teaching Team 


Nursing and Higher Education 

Manager 642931 

john.struthers@gov.im 

Julie Bailey-McHale Senior Lecturer 642928 

julie.bailey-mchale@gov.im 

Catherine Black Senior Lecturer 642929 

catherine.black@gov.im 

Sue Coyle Staff Development Officer 685306 

susan.coyle@gov.im 

Ber Devlin Senior Lecturer 642927 

bernadette.devlin@gov.im 

Donna Hart Principal Lecturer 642926 

donna.hart@gov.im 

Lyz Howard Senior Lecturer 651426 

lyz.howard@gov.im 

Miranda Jones Clinical Skills Facilitator 650993 

miranda.jones@gov.im 

Pauline Keenan Practice Guide Pre-registration 686337 

pauline.keenan@gov.im 

Voirrey Kewley QCF Co-ordinator 642936 

voirrey.kewley@gov.im 

Vicky Taylor Lecturer (Student) 642932 

vicky.taylor@gov.im 

Medical Education Team 

Dr Adrian Dashfield Director of Medical Education 651424 

adrian.dashfield@gov.im 


Foundation Programme 

Training Director 651424 

richard.hogg@gov.im 

Alison Blackman G.P. Clinical Tutor 651425 

alison.blackman@gov.im 

Gill McGarry Dr Blackman‟s Secretary 651425 

gillian.mcgarry@gov.im 

Mr Ilhamy Iskander Deputy Director of Medical 651424 

Education 

ilhamy.iskander@gov.im 

Mary Clark Medical Education Manager 650929 

mary.clark@gov.im 

Training and Appraisal 

Nina Hogan Training Manager 642925 

nina.hogan@gov.im 

139

Library 

Christine Sugden Library and Information Services 

Manager 642974 

christine.sugden@gov.im 

Anita Gould Librarian 642974 

anita.gould@gov.im 

Amanda Marsay Senior Library Assistant 642993 

Rose Lunt Library Assistant 642993 

Sandy Johnson Library Assistant 642993 

library@gov.im 

Administration Staff 

Lynda Smith 

Administration and 

Support Manager 642935 

lynda.smith@gov.im 

Lynn Patterson 


(Medical Education) 651421 

lynn.patterson@gov.im 

Pauline Golding Programme Administrator 642976 

pauline.golding@gov.im 

Ronni Paton 


(Pre-Registration) 651422 

veronica.paton@gov.im 

Alison Wood Programme Administrator 642933 

Nicola Cain 

alison.wood@gov.im 


(NVQ/QCF) 642943 

nicola.cain@gov.im 

Frances Hampton Programme Administrator 642934 

frances.hampton@gov.im 

Hilary Kramer Receptionist 651420 

hilary.kramer@gov.im 

Kerry Fitzmaurice Events Domestic 651420 

kerry.fitzmaurice@gov.im 

Information Training Co-ordinator 

Jacqui Cooper jacqueline.cooper@gov.im 642975 

Staff Development (Based at The Lodge) 

Janet Parnell Learning Co-ordinator 686142 

janet.parnell@gov.im 

Mark Roberts Administrative Officer 687550 

mark.roberts@gov.im 

Stephanie McCutcheon Administrative Officer 685645 

stephanie.mccutcheon@gov.im 

Alison Quayle Trainer 685216 

alison.quayle@gov.im 

140

Appendix 8 

How to Apply for Courses Delivered By 

The Health and Social Care Teaching Team 

To apply for a course, other than Pre-Registration Nurse Training, you are requested to complete an 

application form (see back of Prospectus) obtainable from the DH Education and Training Centre via 

administration, telephone 651420. 

If you are attending a course within time you would normally be working, authorisation must be 

obtained from your Line Manager. It is your responsibility to inform your line manager if you are 

accepted on a course. 

Should you require further information regarding course content, please contact the course lecturer 

directly. Queries regarding applications, administration etc., should be directed to Administration, tel. 

651420. 

Please note that whilst every effort will be made to accommodate you on your first choice of dates for 

any unit, this may not always be possible. 

141

APPLICATION FORM 

Department of Health Education and Training Centre Keyll Darree Strang Douglas IM4 4RH 

Telephone (01624) 642934/651420 Fax (01624) 642997 

Title of Workshop/Course/Programme: 

Start Date: 

Purpose of attendance 

(please tick the appropriate box(es)) 

QCF Level ……………………………………. 

Workshop 

in part submission for the award 

of BSc (Hons) Health and Social 

Care 

Level 5 

Level 6 

as a stand alone unit 

Level 5 

Level 6 

M Level 

Have you had an Informal Information Interview? Yes No 

Title and Full Name of Applicant (PLEASE PRINT) 

..………………………….………………………………………………...................................................................................... 

Any Previous Surname …………………………….………….. 

Home Address ……………………………………………………. 

…………………………………………………………………………… 

…………………………………………………………………………… 

Postcode ……………………………………………………………. 

Tel. No. ……………………………………………………………… 

Date of Birth ……………….………………………………………. 

Post Held …………………….………………………………………… 

Work Address ………………………………………………………… 

………………………………………………………………………………. 

………………………………………………………………………………. 

Postcode ……………………………………………………………….. 

Tel. No. …………………………………………………………………. 

Email Address ……………………………………………………….. 

Would you prefer your acknowledgement to be sent to your home address 

or by email 

Your participation in all learning and teaching methods outlined in the Unit Proformas is assumed. Please 

refer to the Unit Leader if you require further information. 

Please sign to confirm your agreement for your details to be entered on HEI student registration databases as part of 

your enrolment procedure. 

Date …………………………………………………………….. 

Signed ………………………………………………………………... 

Statement of Support from Line Manager I confirm this application and give permission to utilise relevant 

organisational materials (i.e. local policies, assessment tools) as part of an assessment on the understanding that where 

relevant, confidentiality is maintained. 

Please confirm your financial support: Yes No Signed …………………..……………………………………….…… 

Cost Centre Code: 

Item Code: 

Do you expect the applicant to undertake the assessment? Yes No 

Date …..……………………………… 

Manager‟s Name (Please PRINT) …………..……………………………..…….………….. 

Line Manager will be notified if attendance criteria and/or assessment agreement are not met 

Arrangements for charging for courses run at the Department of Health Education and Training Centre 

vary according to the student‟s employing organisation. Please see „Guidelines and Procedures for 

Course Charges and Payments‟. 

Information from this form will be used for statistical purposes. The Department of Health Education and Training Centre holds data on all students 

in a computer based administrative system. All such data is kept in accordance with the provision of the Data Protection Act 2002 

142

CRITICAL APPRAISAL IN PRACTICE APPLICATION FORM 

Department of Health Education and Training Centre Keyll Darree Strang Douglas IM4 4RH 

Telephone (01624) 642934/651420 Fax (01624) 642997 

BSc (Hons) Health and Social Care 

Critical Appraisal in Practice – level 6 core unit 

Start Date: 

in part submission for the award of 

BSc (Hons) Health and Social Care 

as a stand alone unit 

A non-refundable registration fee of £240.00 is required to be paid by all students entering onto the 

programme. If this fee is being paid by your Service Area, please discuss and clarify this with your 

Manager. Please tick this box if the registration fee is to be paid by your Service area in order that we 

may invoice for a journal transfer to be made. 

Have you had an Informal Information Interview? Yes No 

Title and Full Name of Applicant (PLEASE PRINT) 

..………………………….………………………………………………...................................................................................... 

Any Previous Surname …………………………….………….. 

Home Address ……………………………………………………. 

…………………………………………………………………………… 

…………………………………………………………………………… 

Postcode ……………………………………………………………. 

Tel. No. ……………………………………………………………… 

Date of Birth …………………….…………………………………. 

Post Held …………………….………………………………………… 

Work Address ………………………………………………………… 

………………………………………………………………………………. 

………………………………………………………………………………. 

Postcode ……………………………………………………………….. 

Tel. No. …………………………………………………………………. 

Email Address ……………………………………………………….. 

Your participation in all learning and teaching methods outlined in the Unit Proforma is assumed. 

Please refer to the Unit Leader if you require further information. 

Please sign to confirm your agreement for your details to be entered on HEI student registration databases as 

part of your enrolment procedure. 

Signed …………………………………………………………….. 

Date ……………………………………………………………………... 

Statement of Support from Line Manager I confirm this application and give permission to utilise relevant 

organisational materials (i.e. local policies, assessment tools) as part of an assessment on the understanding 

that where relevant, confidentiality is maintained. 

Do you expect the applicant to undertake the assessment? Yes No 

Please confirm your financial support: 

(please tick the appropriate box(es)) 

Yes 

£500.00 elective unit fee 

£240.00 registration fee 

No 

Cost Centre Code: 

Item Code: 

Manager‟s signature …………………..……………………………………………..…………. Date …………………..…….………….. 

(please sign and PRINT) 

Line Manager will be notified if attendance criteria and/or assessment agreement are not met 

Arrangements for charging for courses run at the Department of Health Education and Training 

Centre vary according to the student‟s employing organisation. Please see „Guidelines and 

Procedures for Course Charges and Payments‟. 

Information from this form will be used for statistical purposes. The Department of Health Education and Training Centre holds data on all 

students in a computer based administrative system. All such data is kept in accordance with the provision of the Data Protection Act 2002 

143

HE 2012 - Isle of Man Government

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