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ANNUAL REPORT 2008 - Gorenje Group

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61<br />

3.10.3 OPERATING RISK MANAGEMENT<br />

Operating risks include a reduction in economic benefits of the <strong>Group</strong> arising from the ability of<br />

unsuitable planning, performance and control of business processes and activities.<br />

OPERATING RISKS: production risks; information system risks; fire risks; tax risks.<br />

Control of production risks:<br />

• operation of key equipment: key machines, tools, production lines and units for<br />

material processing,<br />

• operation of infrastructure including smooth supply with energy sources, provisions<br />

of infrastructural suitability of environmental management with hazardous<br />

substances, operation of the central waste water treatment plant,<br />

• availability of production capacities and<br />

• inadequate direct management of hazardous substances.<br />

The management board of the <strong>Gorenje</strong> <strong>Group</strong> has assesses that the exposure to product risks is moderate.<br />

Risks related to the assurance of availability and response of the information system services<br />

depending on hardware and software are relevant among the information system risks.<br />

The control of risk exposure includes:<br />

• gradual introduction of SAP - uniform information system to all companies in<br />

the household appliances division,<br />

• measures for individual kinds of failures in the operation of the local computer<br />

network, supporting servers, global communications and network connections<br />

in the system prepared in advance,<br />

• operation of the Disaster Recovery Centre – DRC,<br />

• changes in the architecture of server systems (server virtualisation),<br />

• planning of actions at the time of information support failure,<br />

• regular maintenance of software and hardware, communications and network<br />

connections,<br />

• control of changes in the development of information systems,<br />

• appropriate training of employees and other measures.<br />

The management board of the <strong>Gorenje</strong> <strong>Group</strong> has assessed that the exposure to information<br />

system risks is moderate.<br />

Fire risks have been limited by regular assessment of fire danger on the basis of which all facilities<br />

have been equipped by active fire protection systems, the supervision over the performance of fire<br />

protection measures has been intensified, and the employees have been additionally trained in the<br />

area of fire protection. The management board of the <strong>Gorenje</strong> <strong>Group</strong> has assessed that the exposure<br />

to fire risks is moderate.

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