Cisco IP Conference Station 7937 User Quick Reference

Cisco IP Conference Station 7937 User Quick Reference
For further enquiries, please
• call 3943 8877 or
• email ipt@itsc.cuhk.edu.hk
Table of Content
I. Buttons and Hardware
II. Common Phone Tasks
III. Display Screen Features
IV. Guides on Making Conference Calls
V. FAQ
I. Buttons and Hardware
○1 LED Indicators
○2 Microphones
○3 Speaker
○4 Navigation buttons
○5 Select button
○6 On-hook button
○7 &○8 Volume Up /
Down button
○9 Mute button
○10 Keypad
○11 Redial button
Three multi-color LED indicators provides call
status information:
• Off: Ready, Call State Off
• Solid Amber: Powering Off
• Solid Red: Powering On, Mute, or Voice
Message
• Flashing Red: Call Hold
• Solid Green: Dial Tone, Dialing, or
Connected
• Flashing Green: Incoming Call
(Ringing/Connecting)
Three internal unidirectional microphones
Internal speaker
Scrolls through menus and highlights items.
Activates the currently highlighted screen menu
option.
End current call.
Raises/Lower the volume of the speaker
(off-hook) and the ringer (on-hook).
Toggles the Mute feature.
Dials phone numbers, enter letters, and choose
menu items.
Dials the most recent number you called.
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○12 Directories button
○13 Applications button
○14 Off-hook button
○15 Soft-key buttons
○16 Conference station
screen
Toggles the Directories menu. Allows you to access
call logs, speed dials, and directories.
Toggles the Applications menu. Allows you to
access the Messages, Settings, and Services
menus.
Allows you to go off-hook to:
• Invoke a dial tone
• Obtain a dial tone to initiate a call
• Initiate a call after you enter a phone number
• Answer an incoming call
• View certain soft-keys
Allow you to select soft-key options that display on
the screen.
Displays conference station menus and features.
II.
Common Phone Tasks
Task
Action
Place a call Press either before or after dialing a number.
Answer a call Press or “Answer” soft-key.
End a call Press or “EndCall” soft-key.
Redial a number Press or “Redial” soft-key.
Mute your phone Press .
Use call logs Press and select the desired call log. Then, select desired listing. To dial, highlight
a listing and press “Dial”.
Hold/Resume a call Press the “Hold” soft-key to hold a call, or the “Resume” soft-key to resume a call.
Transfer a call to new Press “Transfer” soft-key. Enter the extension number. Press “Transfer” soft-key again.
number
Forward all calls Press “CFwdALL” soft-key.
III.
Display Screen Features
○1 Conference station
directory number
○2 Soft-key labels
○3 Status line
○4 Call activity area
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Displays current time, date and
number (directory number) of your
conference station.
Each displays a soft-key function.
Soft-key labels are selected by the
soft-key buttons.
Displays conference station status
information and prompts.
Displays current call, including caller
ID, call duration and call state.

○5 Feature menu
Each indicates an open feature menu
and the menu options.
IV. Guides on Making Conference Calls
The Conference Station 7937 allows you to combine three or more separate calls into one conversation so as to create
a conference call.
Steps:
1. Receive the first incoming call party, or you can initiate the conference call by calling the first conference party.
2. Add the second conference party by pressing [more] soft-key and then [Confrn] soft-key.
3. Enter the second conference party’s extension or external number. When the call is established, press [Confrn]
soft-key again.
4. Repeat step 1-3 to add additional parties.
* Only the conference call initiator can add or remove any parties in a conference call.
V. FAQ
1. What to do if I call to a busy line when adding a conference party?
You should press [End Call] soft-key to stop calling the busy line, and then [Resume] soft-key to get back to the
parties on hold first. After that, you can add another conference party if necessary.
2. How do I know who is invited to a conference call?
You can check the invites parties by pressing [List] soft-key and use Navigation buttons (Up/Down buttons) to
navigate the conference list. The conference call initiator will be marked with “ * ”.
3. Can I make conference call with international calls?
Current IP Phone System does not support internal calls. You need to use your department calling call to place
international conference calls.
Prepared by: User Support Division, Information Technology Services Centre
Last Update: August 2011
Copyright © 2011. All Rights Reserved.
Information Technology Services Centre, The Chinese University of Hong Kong
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