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Chapter 2: <strong>Adaptive</strong> Collaborative Management: A Conceptual Model • 29<br />

communication is not the transmission <strong>of</strong> <strong>in</strong>formation but rather the<br />

coord<strong>in</strong>ation <strong>of</strong> behaviour between liv<strong>in</strong>g organisms. It follows that<br />

l<strong>in</strong>guistic communication, which is our primary <strong>in</strong>terest <strong>in</strong> this model, is<br />

communication for the coord<strong>in</strong>ation <strong>of</strong> behaviour. Language is a system <strong>of</strong><br />

symbolic communication. Accord<strong>in</strong>g to Capra (2002: 46), ‘its symbols—<br />

words, gestures and other signs—serve as a l<strong>in</strong>guistic coord<strong>in</strong>ation <strong>of</strong><br />

actions’, which <strong>in</strong> turn allows the symbols to become associated with our<br />

mental image <strong>of</strong> objects. Thus, <strong>in</strong> human conversation ‘our concepts and<br />

ideas, emotions and body movements become tightly l<strong>in</strong>ked <strong>in</strong> a complex<br />

choreography <strong>of</strong> behavioural coord<strong>in</strong>ation’ (Capra 2002: 47).<br />

The model <strong>of</strong> ACM draws from cybernetics first <strong>in</strong> highlight<strong>in</strong>g the need<br />

for collaborators to be empowered to create and ma<strong>in</strong>ta<strong>in</strong> a shared vision.<br />

This can be seen as part <strong>of</strong> the coord<strong>in</strong>ation function <strong>of</strong> communication,<br />

s<strong>in</strong>ce it contributes to improved coord<strong>in</strong>ation between the collaborators.<br />

We have noted above that for <strong>in</strong>formation to be used effectively, there<br />

must be congruence between the various stakeholders’ mental models <strong>of</strong><br />

the problem (Brunner and Clark 1997; Weeks and Packard 1997). The<br />

visions and goals <strong>of</strong> the stakeholders necessarily <strong>in</strong>form these mental<br />

models. Return<strong>in</strong>g for a moment to visions and vision<strong>in</strong>g, we agree with<br />

Walters (1986) when he suggests that the essence <strong>of</strong> manag<strong>in</strong>g adaptively<br />

is to have an explicit vision <strong>of</strong> the systems one is try<strong>in</strong>g to guide. Support<strong>in</strong>g<br />

this from a bus<strong>in</strong>ess <strong>management</strong> perspective, Senge (1990) notes that the<br />

change process <strong>in</strong> various k<strong>in</strong>ds <strong>of</strong> organisations and communities requires<br />

a clear vision <strong>of</strong> the desired goal, which is also shared by the stakeholders.<br />

The ACM model also draws from cybernetics <strong>in</strong> emphasis<strong>in</strong>g the need for<br />

collaborators to monitor what is happen<strong>in</strong>g and to adjust and correct their<br />

decisions and actions accord<strong>in</strong>gly. As with vision<strong>in</strong>g, this can be seen as<br />

part <strong>of</strong> the coord<strong>in</strong>ation function <strong>of</strong> communication, s<strong>in</strong>ce it contributes to<br />

improved coord<strong>in</strong>ation between the collaborators. (It is also an important<br />

part <strong>of</strong> the social learn<strong>in</strong>g function, as described <strong>in</strong> phase 2, below.) Forest<br />

policy makers and managers must understand the structure and behaviour<br />

<strong>of</strong> their resource systems if they are to make useful decisions about them.<br />

They are <strong>of</strong>ten h<strong>in</strong>dered <strong>in</strong> this because ecosystem, social and economic<br />

processes and changes are <strong>of</strong>ten not tangible. This might be because they<br />

are not visible or because they occur at temporal, geographic or political<br />

scales outside the normal cognitive range <strong>of</strong> the stakeholders. One response<br />

to this challenge has been the development <strong>of</strong> monitor<strong>in</strong>g systems, usually<br />

focused on track<strong>in</strong>g the planned outcomes or targets. Yet Goyder et al. (1998)<br />

warn that conventional monitor<strong>in</strong>g systems only <strong>in</strong>form us <strong>of</strong> the k<strong>in</strong>ds <strong>of</strong>

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