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Chapter 2: <strong>Adaptive</strong> Collaborative Management: A Conceptual Model • 19<br />

Learn<strong>in</strong>g among stakeholders<br />

It appears obvious that managers must base their decisions on learn<strong>in</strong>g.<br />

How is the ‘learn<strong>in</strong>g among stakeholders’ <strong>in</strong> ACM different from the normal<br />

learn<strong>in</strong>g carried out by all managers? One difference is that ACM requires<br />

that those <strong>in</strong>volved seek and apply knowledge actively and deliberately,<br />

rather than <strong>in</strong>cidentally or passively. For example, forest managers can<br />

identify uncerta<strong>in</strong>ties (such as nursery <strong>management</strong> techniques for bamboo)<br />

while <strong>in</strong> the plann<strong>in</strong>g processes and then fill <strong>in</strong> those knowledge gaps <strong>in</strong><br />

the plann<strong>in</strong>g or implementation stage <strong>of</strong> their work (through analysis <strong>of</strong><br />

past and ongo<strong>in</strong>g <strong>management</strong> experiences and outcomes). Thus learn<strong>in</strong>g<br />

is an <strong>in</strong>tentional outcome <strong>of</strong> the manag<strong>in</strong>g process, and it is fed back <strong>in</strong>to<br />

that process. In a traditional <strong>management</strong> process, learn<strong>in</strong>g tends to be<br />

a by-product <strong>of</strong> the <strong>management</strong> activities, and it may or may not be<br />

<strong>in</strong>ternalised, whereas <strong>in</strong> ACM, the learn<strong>in</strong>g process (and the uptake <strong>of</strong> the<br />

learn<strong>in</strong>g) becomes part <strong>of</strong> the <strong>management</strong> rout<strong>in</strong>e—that is, it becomes<br />

<strong>in</strong>stitutionalised.<br />

In ACM, learn<strong>in</strong>g also means that forest managers actively seek to adjust<br />

and improve their exist<strong>in</strong>g knowledge, <strong>in</strong>crementally sharpen<strong>in</strong>g and<br />

enhanc<strong>in</strong>g their understand<strong>in</strong>g <strong>of</strong> the forest system. One example <strong>of</strong> this<br />

would be stakeholders build<strong>in</strong>g and apply<strong>in</strong>g an ongo<strong>in</strong>g monitor<strong>in</strong>g and<br />

feedback process.<br />

It also <strong>in</strong>cludes learn<strong>in</strong>g at a higher level rather than simply the learn<strong>in</strong>g<br />

<strong>of</strong> facts, the k<strong>in</strong>d <strong>of</strong> learn<strong>in</strong>g that enables stakeholders to reframe their<br />

perspectives—or some part <strong>of</strong> their worldview. This level <strong>of</strong> learn<strong>in</strong>g can be<br />

understood as ‘transformative learn<strong>in</strong>g’ (Van der Veen 2000; Loev<strong>in</strong>sohn<br />

et al. 2000). One example would be the use <strong>of</strong> shared ‘learn<strong>in</strong>g questions’<br />

by forest managers about their own governance processes, reflections and<br />

ultimately shifts <strong>in</strong> ways <strong>of</strong> <strong>in</strong>teract<strong>in</strong>g.<br />

F<strong>in</strong>ally, as implied <strong>in</strong> the above paragraphs, one significant attribute <strong>of</strong><br />

learn<strong>in</strong>g <strong>in</strong> an ACM approach is that it is not only <strong>in</strong>dividual learn<strong>in</strong>g <strong>of</strong><br />

facts, but also (and especially) social learn<strong>in</strong>g—a process <strong>in</strong> which ‘multiple<br />

stakeholders br<strong>in</strong>g together their different knowledge, experiences,<br />

perspectives, values and capacities for a process <strong>of</strong> communication and<br />

critical reflection as a means <strong>of</strong> jo<strong>in</strong>tly understand<strong>in</strong>g and address<strong>in</strong>g shared<br />

challenges and potential options’ (McDougall et al. 2002:28). Although this<br />

adds complexity to the process, it also potentially adds richness because <strong>of</strong>

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