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116 • Trikurnianti Kusumanto<br />

Emerg<strong>in</strong>g Processes <strong>of</strong> Change<br />

Throughout the ACM <strong>in</strong>tervention, facilitated <strong>in</strong>teraction among<br />

stakeholders became a source <strong>of</strong> learn<strong>in</strong>g that <strong>in</strong> turn fostered processes<br />

<strong>of</strong> change. The processes we observed were predom<strong>in</strong>antly social <strong>in</strong> nature<br />

and were precisely those that Buck et al. (2001) refer to as the dimensions <strong>of</strong><br />

social learn<strong>in</strong>g: collective construction <strong>of</strong> knowledge with<strong>in</strong> a given group,<br />

shar<strong>in</strong>g <strong>of</strong> knowledge and <strong>in</strong>formation among different actors, build<strong>in</strong>g <strong>of</strong><br />

communication and relationship between stakeholders and learn<strong>in</strong>g related<br />

to political processes.<br />

Although all four social processes emerged <strong>in</strong> the three ACM stages—<br />

diagnosis, plann<strong>in</strong>g, and implementation—certa<strong>in</strong> processes were more<br />

evident <strong>in</strong> some phases. Apparently, vary<strong>in</strong>g conditions shaped by the<br />

different <strong>in</strong>tervention stages led to differ<strong>in</strong>g learn<strong>in</strong>g and consequent<br />

behaviours.<br />

Dur<strong>in</strong>g problem diagnosis, the dom<strong>in</strong>ant processes were the build<strong>in</strong>g <strong>of</strong><br />

knowledge with<strong>in</strong> groups and the shar<strong>in</strong>g <strong>of</strong> <strong>in</strong>formation and knowledge<br />

amongst stakeholders. Communication <strong>in</strong> this phase helped create a basis<br />

for build<strong>in</strong>g trust and a sense <strong>of</strong> <strong>in</strong>terdependence amongst the actors.<br />

In the plann<strong>in</strong>g phase, which gave the actors some hope for a better or<br />

desired future, the obvious processes were enhanced relationships and<br />

communication between different stakeholders. Plann<strong>in</strong>g was also seen<br />

by the actors as a vehicle to <strong>in</strong>fluence future directions. Political learn<strong>in</strong>g<br />

came to the fore, and processes emerged that revolved around the build<strong>in</strong>g<br />

<strong>of</strong> strategic capacity <strong>of</strong> <strong>in</strong>dividual stakeholders. Learn<strong>in</strong>g related to power<br />

processes was prevalent dur<strong>in</strong>g this plann<strong>in</strong>g phase.<br />

The iterative implementation phase saw the build<strong>in</strong>g <strong>of</strong> communication<br />

and relationship amongst actors, <strong>in</strong> particular as result <strong>of</strong> the jo<strong>in</strong>t<br />

<strong>in</strong>vestigations. This process evolved as actors learned to more systematically<br />

and consciously build relationships with others. Political learn<strong>in</strong>g also<br />

unfolded as stakeholders learned to manage their <strong>in</strong>teractions. Whereas<br />

<strong>in</strong> the diagnostic and plann<strong>in</strong>g phases there was some agreement on<br />

common values, dur<strong>in</strong>g implementation these values were susta<strong>in</strong>ed and<br />

monitored; effective communication and good relationships were critical.<br />

Another important process observed <strong>in</strong> the implementation stage was the<br />

build<strong>in</strong>g <strong>of</strong> knowledge <strong>of</strong> <strong>in</strong>dividual actors, generated <strong>in</strong> particular dur<strong>in</strong>g

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