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SILVER BRAND NEW!<br />

Wendy’s petitions for poutine<br />

Wendy’s Canada was considered somewhat<br />

late in <strong>the</strong> game when it decided to launch<br />

poutine in April of last year. The cheese-curddripping-with-gravy<br />

meal had experienced<br />

a surge in popularity amongst Canadians<br />

thanks to niche, upscale poutineries.<br />

New product launches are often<br />

supported with large production budgets,<br />

but in this case, <strong>the</strong> brand had less than<br />

$300,000. To amplify <strong>the</strong> reach with<br />

PR, <strong>the</strong> restaurant created a campaign<br />

to have poutine declared <strong>the</strong> “National<br />

Dish of Canada,” supported by an online<br />

“Poutition” that lived on <strong>the</strong> Wendy’s<br />

Canada Facebook page, inviting people to<br />

“like” <strong>the</strong> page to sign <strong>the</strong> petition. Wendy’s<br />

involvement in social media at <strong>the</strong> time of<br />

<strong>the</strong> launch was minimal, and <strong>the</strong> challenge<br />

for partner agency MacLaren McCann was<br />

to grow <strong>the</strong> Facebook page from a fan base<br />

of less than 16,000 to 50,000.<br />

A YouTube video communicated <strong>the</strong><br />

history of <strong>the</strong> poutine and <strong>the</strong> brand<br />

developed a line of Poutition merchandise<br />

such as t-shirts, buttons and lawn signs.<br />

To drive store traffic and encourage<br />

sampling, poutine coupons were given<br />

to all participants. In-store point-of-sale<br />

signage featured QR codes that connected<br />

users to a mobile <strong>version</strong> of <strong>the</strong> Poutition.<br />

The bilingual campaign was supported by<br />

a national radio spot, a digital media buy,<br />

localized OOH and a TV commercial.<br />

The campaign exceeded all objectives<br />

and helped redefine <strong>the</strong> role of social<br />

media for Wendy’s Canada. It generated<br />

over 17 million media impressions, <strong>the</strong><br />

brand’s Facebook following increased<br />

by 279%, and share of voice in social<br />

conversations related to poutine jumped to<br />

63%, surpassing <strong>the</strong> goal of 20%.<br />

Credits: Client Wendy’s Canada; Agency MacLaren McCann; Regional marketing director Lisa Deletroz; CDs Mike Halminen, Sean Davison; Group CDs Dave Stubbs, Marc<br />

Melanson, Duncan Porter; AD Isabelle Santiago; CW Aaron Woolfson<br />

BRONZE BRAND NEW!<br />

Friskies designs a launch<br />

with Steven & Chris<br />

To launch Friskies Indoor, a range of<br />

products specifically for indoor cats,<br />

<strong>the</strong> brand partnered with CBC celebrity<br />

designers Steven Sabados and Chris<br />

Hyndman, and introduced a contest that<br />

prized one Canadian with a “$10,000 room<br />

makeover, specially designed by Steven &<br />

Chris, for you and your cat.”<br />

With <strong>the</strong> help of The Think Tank, Friskies’<br />

promotion was brought to life in-store<br />

through television displays in <strong>the</strong> pet aisles<br />

of national retailers such as Walmart and<br />

Sobeys. In addition, major retail chains<br />

featured flyers with Steven & Chris<br />

introducing <strong>the</strong> Friskies Indoor product.<br />

The contest microsite and videos<br />

(featuring <strong>the</strong> style gurus giving viewers<br />

design tips for a home with indoor cats)<br />

were created to aes<strong>the</strong>tically reflect <strong>the</strong><br />

style sense of <strong>the</strong> designers while promoting<br />

<strong>the</strong> Friskies product. The site also featured<br />

a blog by leading Canadian veterinarian<br />

Margie Scherk on a variety of topics.<br />

The contest surpassed expectations with<br />

more than 70,000 entries and over 240,000<br />

page views. And <strong>the</strong> promotion helped<br />

rejuvenate <strong>the</strong> Friskies brand, with its dry<br />

food product delivering a growth of 42%,<br />

while Friskies wet food grew by 5%.<br />

Credits: Client Nestlé Purina PetCare; Agency The Think Tank; Trade marketing managers Reid Barla, Anil Rege; Account executive Sheldon Abreu; Account director<br />

Sherri-Anne Jackson<br />

32 www.strategyonline.ca

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