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GRAND PRIX • GOLD INTEGRATION<br />
MasterCard styles a city<br />
Credits: Client MasterCard; Agency MacLaren<br />
McCann; Head of marketing Lilian Tomovich;<br />
CDs Sean Davison, Mike Halminen; ADs Robert<br />
Kingston, Jeremy Lenz, Simon Tuplin, Matt Howe;<br />
CWs Jason Levine, Ron MacDonald<br />
When MasterCard Canada became<br />
a sponsor of Toronto Fashion Week<br />
in 2011, it signaled a commitment to<br />
high-fashion. But <strong>the</strong> credit card co.<br />
needed to find a way to activate at <strong>the</strong><br />
retail level.<br />
Toronto is not regarded as a fashion<br />
hub like Paris, Milan or New York, yet<br />
various Toronto neighbourhoods are<br />
hotbeds for fashion, carrying <strong>the</strong>ir own<br />
unique style. So MasterCard created a<br />
retail program called Stylicity leveraging<br />
both <strong>the</strong> spring Fashion Week and<br />
<strong>the</strong> unique offerings of Toronto’s<br />
neighbourhoods to frame <strong>the</strong> city as a<br />
destination for all things fashionable.<br />
Working with MacLaren McCann,<br />
<strong>the</strong> brand recruited fashionable Toronto<br />
retail stores, restaurants and spas in<br />
key neighbourhoods to offer cardholders<br />
exclusive discounts and experiences<br />
that coincided with <strong>the</strong> event.<br />
Creative was a reflection of each<br />
neighbourhood’s unique street-style and<br />
fashion, with TSAs and wild postings<br />
featuring real people styled in <strong>the</strong>ir own<br />
wardrobes. Recognizable locations in<br />
<strong>the</strong> heart of each neighbourhood served<br />
as <strong>the</strong> backdrop, and executions were<br />
interspersed with maps highlighting<br />
nearby Stylicity locations.<br />
The Style Reporter, a first-of-its kind<br />
fashion supplement was distributed in<br />
<strong>the</strong> Toronto Star, at World MasterCard<br />
Fashion Week and in fashion-conscious<br />
neighbourhoods. The piece featured<br />
offers and included editorial created<br />
by key influencers, such as Pink Tartan<br />
founder Kimberley Newport-Mimran.<br />
Media drove to a Stylicity blog,<br />
where local fashion bloggers posted<br />
about <strong>the</strong>ir experiences and directed<br />
readers to where <strong>the</strong>y could find <strong>the</strong>ir<br />
next meal or purchase. Facebook,<br />
Twitter and Pinterest integrations also<br />
helped spread <strong>the</strong> word.<br />
The goals were to lift MasterCard<br />
transaction volume at Stylicity<br />
partner locations and create broad<br />
consumer awareness and participation,<br />
establishing Stylicity as <strong>the</strong> retail<br />
program associated with World<br />
MasterCard Fashion Week.<br />
Because this was a new program,<br />
<strong>the</strong> benchmark was an increase in<br />
normal spending versus <strong>the</strong> same<br />
period <strong>the</strong> year prior. The campaign<br />
exceeded expectations, with a 600%<br />
increase in unique MasterCard usage,<br />
a 71% increase in gross dollar volume<br />
spend on cards and a 78% increase in<br />
<strong>the</strong> number of transactions.<br />
The Stylicity blog received more<br />
than 10,000 unique page visits, double<br />
<strong>the</strong> expected number. Facebook<br />
likes increased by 400% and Twitter<br />
followers rose to 5,200 from next to<br />
none. In addition, Stylicity partners<br />
nearly doubled (99 from 52) compared<br />
to <strong>the</strong> fall 2011 pilot.<br />
March 2013<br />
27