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GRAND PRIX • GOLD INTEGRATION<br />

MasterCard styles a city<br />

Credits: Client MasterCard; Agency MacLaren<br />

McCann; Head of marketing Lilian Tomovich;<br />

CDs Sean Davison, Mike Halminen; ADs Robert<br />

Kingston, Jeremy Lenz, Simon Tuplin, Matt Howe;<br />

CWs Jason Levine, Ron MacDonald<br />

When MasterCard Canada became<br />

a sponsor of Toronto Fashion Week<br />

in 2011, it signaled a commitment to<br />

high-fashion. But <strong>the</strong> credit card co.<br />

needed to find a way to activate at <strong>the</strong><br />

retail level.<br />

Toronto is not regarded as a fashion<br />

hub like Paris, Milan or New York, yet<br />

various Toronto neighbourhoods are<br />

hotbeds for fashion, carrying <strong>the</strong>ir own<br />

unique style. So MasterCard created a<br />

retail program called Stylicity leveraging<br />

both <strong>the</strong> spring Fashion Week and<br />

<strong>the</strong> unique offerings of Toronto’s<br />

neighbourhoods to frame <strong>the</strong> city as a<br />

destination for all things fashionable.<br />

Working with MacLaren McCann,<br />

<strong>the</strong> brand recruited fashionable Toronto<br />

retail stores, restaurants and spas in<br />

key neighbourhoods to offer cardholders<br />

exclusive discounts and experiences<br />

that coincided with <strong>the</strong> event.<br />

Creative was a reflection of each<br />

neighbourhood’s unique street-style and<br />

fashion, with TSAs and wild postings<br />

featuring real people styled in <strong>the</strong>ir own<br />

wardrobes. Recognizable locations in<br />

<strong>the</strong> heart of each neighbourhood served<br />

as <strong>the</strong> backdrop, and executions were<br />

interspersed with maps highlighting<br />

nearby Stylicity locations.<br />

The Style Reporter, a first-of-its kind<br />

fashion supplement was distributed in<br />

<strong>the</strong> Toronto Star, at World MasterCard<br />

Fashion Week and in fashion-conscious<br />

neighbourhoods. The piece featured<br />

offers and included editorial created<br />

by key influencers, such as Pink Tartan<br />

founder Kimberley Newport-Mimran.<br />

Media drove to a Stylicity blog,<br />

where local fashion bloggers posted<br />

about <strong>the</strong>ir experiences and directed<br />

readers to where <strong>the</strong>y could find <strong>the</strong>ir<br />

next meal or purchase. Facebook,<br />

Twitter and Pinterest integrations also<br />

helped spread <strong>the</strong> word.<br />

The goals were to lift MasterCard<br />

transaction volume at Stylicity<br />

partner locations and create broad<br />

consumer awareness and participation,<br />

establishing Stylicity as <strong>the</strong> retail<br />

program associated with World<br />

MasterCard Fashion Week.<br />

Because this was a new program,<br />

<strong>the</strong> benchmark was an increase in<br />

normal spending versus <strong>the</strong> same<br />

period <strong>the</strong> year prior. The campaign<br />

exceeded expectations, with a 600%<br />

increase in unique MasterCard usage,<br />

a 71% increase in gross dollar volume<br />

spend on cards and a 78% increase in<br />

<strong>the</strong> number of transactions.<br />

The Stylicity blog received more<br />

than 10,000 unique page visits, double<br />

<strong>the</strong> expected number. Facebook<br />

likes increased by 400% and Twitter<br />

followers rose to 5,200 from next to<br />

none. In addition, Stylicity partners<br />

nearly doubled (99 from 52) compared<br />

to <strong>the</strong> fall 2011 pilot.<br />

March 2013<br />

27

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