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<strong>quick</strong> <strong>guide</strong> <strong>to</strong> <strong>Antalink</strong><br />
online ordering made easy<br />
www.antalink.com
Quick <strong>guide</strong> <strong>to</strong> <strong>Antalink</strong> 1<br />
Antalis presents <strong>Antalink</strong><br />
After 2 years of development Antalis have launched <strong>Antalink</strong> G2, our online ordering system. This site is<br />
the result of suggestions given <strong>to</strong> us from our cus<strong>to</strong>mers who were using the previous version of <strong>Antalink</strong>.<br />
<strong>Antalink</strong> G2 retains the same principle of real time pricing, availability and ordering, <strong>to</strong> ensure you get<br />
what you want when you want it, but has been redesigned <strong>to</strong> reduce the amount of clicks needed <strong>to</strong> order.<br />
This has been achieved by the implementation of the three part screen which allows you <strong>to</strong> search, see the<br />
results and add items <strong>to</strong> your shopping cart, all on one screen.<br />
Some of the key feature of <strong>Antalink</strong> are:<br />
• Our catalogues can be searched 24 hours 7 days a week.<br />
• Many new features <strong>to</strong> make your ordering easier and give you a greater visibility of orders you have<br />
placed.<br />
• Samples can be ordered online.<br />
• Credit card ordering for Visa, MasterCard and Maestro including Visa and MasterCard purchasing cards.<br />
• Order his<strong>to</strong>ry including images of the scanned delivery notes so you can see what was delivered, when<br />
and who signed for it.<br />
• Request a personal price list in either Microsoft Word or in a format for many of the popular print and<br />
office systems.<br />
As previously stated, this site is a result of cus<strong>to</strong>mer feedback, please feel free <strong>to</strong> make suggestions<br />
through our Questions and Feedback corner on the home page.
Quick <strong>guide</strong> <strong>to</strong> <strong>Antalink</strong> 2<br />
about <strong>Antalink</strong> ordering<br />
Order Cut Off Times<br />
Orders placed between 00:01 and 18:00 will be<br />
delivered next day unless you request otherwise on<br />
the order, or the s<strong>to</strong>ck availability response states<br />
otherwise. 1<br />
Samples<br />
Sample orders placed between 00:01 and 14:00 will<br />
be posted the same day, any ordered outside those<br />
times will be posted the following day. Samples are<br />
currently free of charge, but you are limited <strong>to</strong> the<br />
quantity you can order.<br />
Credit Card Ordering<br />
For your security, Antalis do not s<strong>to</strong>re or retain your<br />
credit card details. Antalis use the services of a third<br />
party credit card authorisation service. All credit card<br />
transactions are performed on a secure, certified,<br />
encrypted internet link.<br />
Create Your Own Purchasing Process In <strong>Antalink</strong><br />
<strong>Antalink</strong> allows you <strong>to</strong> administer your company’s<br />
users in <strong>Antalink</strong>. Each cus<strong>to</strong>mer can have one User<br />
Manager account who can add, delete and change<br />
users in <strong>Antalink</strong>. This gives you control over who is<br />
ordering from Antalis.<br />
Users can be assigned spend limits at either order<br />
level or over a period of time, or both. These periods<br />
and levels can be administered by an authoriser (who<br />
can be the User Manager or another person). If a<br />
user exceeds their spend limit, the authoriser receives<br />
an e-mail notifying them that there is an order that<br />
needs authorising. The authoriser can then either<br />
accept the order, which places it with Antalis or<br />
rejects the order which notifies the user.<br />
<strong>Antalink</strong> allows you <strong>to</strong> restrict the products the user<br />
can order in <strong>Antalink</strong> <strong>to</strong> ensure contract adherence.<br />
These restrictions can be set at a user or group of<br />
users level <strong>to</strong> allow you flexibility.<br />
1 Exceptions may apply <strong>to</strong> cus<strong>to</strong>mers not on next day routes, please consult our sales team for more information
If you have received your login details (Cus<strong>to</strong>mer ID, Login and<br />
Password), then you are ready <strong>to</strong> start using <strong>Antalink</strong>.<br />
If you forget your password you can request another by clicking<br />
on the “I forgot my Password” link in the Login page.<br />
Getting Help<br />
If you are having problems using <strong>Antalink</strong>, please do not hesitate<br />
<strong>to</strong> ring our e-commerce help desk on 01530 517220
applying <strong>to</strong> use <strong>Antalink</strong><br />
To apply <strong>to</strong> use<br />
<strong>Antalink</strong>, you must<br />
complete this form<br />
which is accessed by<br />
clicking on the<br />
“Request a user<br />
account” link on the<br />
Login page.<br />
All information will<br />
remain confidential.<br />
All fields with the<br />
exception of VAT are<br />
manda<strong>to</strong>ry.<br />
Once completed and<br />
your details are<br />
validated, you will<br />
receive an e-mail<br />
confirmation<br />
containing your login<br />
details.<br />
Login<br />
This is the username<br />
you want <strong>to</strong> login<br />
with. There must be<br />
no spaces in the<br />
name; e.g. JoeBloggs<br />
Note the login is case<br />
sensitive therefore<br />
JoeBloggs is different<br />
<strong>to</strong> joebloggs
changing your password<br />
About your password<br />
The password you<br />
receive when you first<br />
apply <strong>to</strong> use <strong>Antalink</strong><br />
is a randomly<br />
generated password<br />
of upper and lower<br />
case letters and<br />
numbers. Passwords<br />
are case sensitive.<br />
How <strong>to</strong> change your<br />
password<br />
To change your<br />
password <strong>to</strong> something<br />
more memorable, click<br />
on the “My Profile” link<br />
on the home page.<br />
Once there, enter your<br />
new password in the<br />
New password and<br />
Verify password fields<br />
and click Change. Your<br />
password has now<br />
been changed.
Quick <strong>guide</strong> <strong>to</strong> <strong>Antalink</strong> 3<br />
the home page<br />
Tip Of The Day<br />
If you have any<br />
questions about<br />
how <strong>to</strong> use <strong>Antalink</strong>,<br />
try finding it in the<br />
tip of the day<br />
section<br />
Download your<br />
Price List<br />
You can request<br />
your personal<br />
price list in an MS<br />
Word format, or in a<br />
format for a number<br />
of supported print<br />
and office systems.<br />
Catalogue ordering<br />
allows you <strong>to</strong> search<br />
for items, then order.<br />
Fast Ordering<br />
Quicker if you know<br />
the item number of<br />
the product you want<br />
<strong>to</strong> order.<br />
Samples<br />
Use this section <strong>to</strong><br />
order your samples.<br />
Your Web Orders<br />
Shows your latest web<br />
orders and allows you<br />
<strong>to</strong> look at their his<strong>to</strong>ry<br />
or re-order them.
Quick <strong>guide</strong> <strong>to</strong> <strong>Antalink</strong> 4<br />
click, search, order...<br />
You can find all the Antalis brands in 18 different categories <strong>to</strong> help you find the product that<br />
you want:<br />
• Business Stationery<br />
• Carbonless Reels<br />
• Carbonless Sheets<br />
• Coated Reels<br />
• Coated Sheets<br />
• Digital Sheets<br />
• Envelopes<br />
• Gateway Printers Cards<br />
• Hygiene<br />
• Labelling<br />
• Office Products<br />
• Packaging Products<br />
• Sundries<br />
• Synthetic Paper<br />
• Text & Cover (Paper & Board)<br />
• Uncoated Reels<br />
• Uncoated Sheets<br />
• Screen & Signage<br />
Each category has it’s own search criteria, for example envelopes has windows and flaps. You<br />
can search on where as Screen & Signage includes Adhesive type and Microns.
Quick <strong>guide</strong> <strong>to</strong> <strong>Antalink</strong> 5<br />
placing an order<br />
Click 1….<br />
Choose the category of the<br />
paper you want <strong>to</strong> order for<br />
example Envelopes or Business<br />
Stationery<br />
Click 2….<br />
Click on the various criteria that<br />
matches the product you want. It<br />
does not matter in which order<br />
you click on the criteria.
Quick <strong>guide</strong> <strong>to</strong> <strong>Antalink</strong> 6<br />
placing an order<br />
Click 3….<br />
Every time you click a criteria, the results are<br />
displayed. The more criteria you click the smaller the<br />
results.<br />
You can also search by item number or free text by<br />
typing either an item number or part of the product<br />
description in<strong>to</strong> the search field.<br />
Click 4….<br />
Enter the quantity you want <strong>to</strong> order and choose<br />
the date you want them delivering, then click on<br />
the shopping trolley icon <strong>to</strong> add them <strong>to</strong> your<br />
shopping cart.<br />
You can check your prices and availability or click<br />
on Order Now <strong>to</strong> place the order.
Quick <strong>guide</strong> <strong>to</strong> <strong>Antalink</strong> 7<br />
placing an order<br />
Click 5….<br />
The pre-order confirmation screen allows you <strong>to</strong><br />
review your order before placing it. Enter your order<br />
number and click on Order Now <strong>to</strong> place the order.<br />
Clicking on Cancel takes you back <strong>to</strong> the catalogue<br />
screen, with the order still loaded in the cart so that<br />
you can amend it.<br />
Click 6….<br />
Your order is confirmed on screen along with the<br />
Antalis order number, which you must quote if you<br />
need <strong>to</strong> speak <strong>to</strong> our sales desk about the order.
Quick <strong>guide</strong> <strong>to</strong> <strong>Antalink</strong> 8<br />
ordering samples<br />
Click 1….<br />
Searching for samples works in the same way as<br />
normal ordering.<br />
Note you are limited <strong>to</strong> the quantity of an item you<br />
can order.<br />
Samples must be ordered on a different order <strong>to</strong><br />
normal orders.<br />
Click 2….<br />
Clicking on the order now but<strong>to</strong>n takes you <strong>to</strong> the<br />
pre-order confirmation screen where you can<br />
select a previously used address, or enter a new<br />
one.
Quick <strong>guide</strong> <strong>to</strong> <strong>Antalink</strong> 9<br />
advanced functions<br />
Catalogue: Search for all of our s<strong>to</strong>cked products<br />
Fast Order: If you know the item number for the product you want <strong>to</strong> order,<br />
you can order it in 2 clicks<br />
Favourites: To save you time, add items <strong>to</strong> the favourites list that you order<br />
on a regular basis. These items can be accessed at any time by clicking on<br />
Favourites. Your shopping cart travels with you so you won’t loose any<br />
items you’ve already added <strong>to</strong> it.<br />
Saved Carts: If you repeat an order on a regular basis, save it in a saved<br />
cart. Next time you want <strong>to</strong> replace the order, go <strong>to</strong> saved carts, load it and<br />
the order is in your shopping cart. You can still amend the order for that<br />
time only and add items <strong>to</strong> it once it is in the cart.<br />
Order His<strong>to</strong>ry: You can view the his<strong>to</strong>ry of orders placed in the last 6<br />
months, even if they were not placed in <strong>Antalink</strong>.<br />
Proof Of Delivery: You can view scanned images of the despatch note so<br />
you know who signed for the order, and when.
Quick <strong>guide</strong> <strong>to</strong> <strong>Antalink</strong> 10<br />
notes<br />
Cus<strong>to</strong>mer ID: __________________________<br />
Login: ________________________________<br />
Password: _____________________________<br />
System Requirements<br />
Windows 95 or above Internet Explorer<br />
Version 5.5 or higher<br />
Apple Mac OSX Safari 1.3 , Netscape 7.0<br />
10.3.9 or higher Firefox 1.0<br />
Minimum screen resolution 1024 x 768 pixels
PRINT • OFFICE • VISUAL COMMUNICATION<br />
Basings<strong>to</strong>ke<br />
Tel 0870 6073100 Fax 0870 6073155<br />
Birmingham<br />
Tel 0870 6073113 Fax 0870 6073167<br />
Bris<strong>to</strong>l<br />
Tel 870 6073102 Fax 0870 6073157<br />
Bury St Edmunds<br />
Tel 0870 6073103 Fax 0870 6073158<br />
Cardiff<br />
Tel 0870 6073104 Fax 0870 6073159<br />
Coalville<br />
Tel 0870 6073106 Fax 0870 6073160<br />
Cork<br />
Tel 021 431 9822 Fax 021 431 9826<br />
Dartford<br />
Tel 0870 6073117/118 Fax 0870 6073152/153<br />
Dublin<br />
Tel 01 876 3188 Fax 01 856 7111<br />
Coalville - Visual Communications<br />
Tel 0870 6073150 Fax 0870 6073142<br />
Coalville - Packaging<br />
Tel 0870 2411462 Fax 0870 6073145<br />
Leeds<br />
Tel 0870 6073107 Fax 0870 6073161<br />
Livings<strong>to</strong>n<br />
Tel 0870 6073108 Fax 0870 6073162<br />
Manchester<br />
Tel 0870 6073112 Fax 0870 6073166<br />
Newcastle<br />
Tel 0870 6073109 Fax 0870 6073163<br />
New<strong>to</strong>n Abbot<br />
Tel 0870 6073110 Fax 0870 6073164<br />
Northern Ireland<br />
Tel 0870 6073101 Fax 0870 6073156<br />
Wembley<br />
Tel 0870 6073114 Fax 0870 6073168<br />
Antalis Limited Gateway House, Interlink Way West, Coalville, Leicestershire, LE67 1LE<br />
Tel 0870 6079014 Fax 01530 505049 Email contact@antalis.co.uk Website www.antalis.co.uk<br />
antalis.com<br />
PACKAGING • PROMOTIONAL PRODUCTS