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<strong>quick</strong> <strong>guide</strong> <strong>to</strong> <strong>Antalink</strong><br />

online ordering made easy<br />

www.antalink.com


Quick <strong>guide</strong> <strong>to</strong> <strong>Antalink</strong> 1<br />

Antalis presents <strong>Antalink</strong><br />

After 2 years of development Antalis have launched <strong>Antalink</strong> G2, our online ordering system. This site is<br />

the result of suggestions given <strong>to</strong> us from our cus<strong>to</strong>mers who were using the previous version of <strong>Antalink</strong>.<br />

<strong>Antalink</strong> G2 retains the same principle of real time pricing, availability and ordering, <strong>to</strong> ensure you get<br />

what you want when you want it, but has been redesigned <strong>to</strong> reduce the amount of clicks needed <strong>to</strong> order.<br />

This has been achieved by the implementation of the three part screen which allows you <strong>to</strong> search, see the<br />

results and add items <strong>to</strong> your shopping cart, all on one screen.<br />

Some of the key feature of <strong>Antalink</strong> are:<br />

• Our catalogues can be searched 24 hours 7 days a week.<br />

• Many new features <strong>to</strong> make your ordering easier and give you a greater visibility of orders you have<br />

placed.<br />

• Samples can be ordered online.<br />

• Credit card ordering for Visa, MasterCard and Maestro including Visa and MasterCard purchasing cards.<br />

• Order his<strong>to</strong>ry including images of the scanned delivery notes so you can see what was delivered, when<br />

and who signed for it.<br />

• Request a personal price list in either Microsoft Word or in a format for many of the popular print and<br />

office systems.<br />

As previously stated, this site is a result of cus<strong>to</strong>mer feedback, please feel free <strong>to</strong> make suggestions<br />

through our Questions and Feedback corner on the home page.


Quick <strong>guide</strong> <strong>to</strong> <strong>Antalink</strong> 2<br />

about <strong>Antalink</strong> ordering<br />

Order Cut Off Times<br />

Orders placed between 00:01 and 18:00 will be<br />

delivered next day unless you request otherwise on<br />

the order, or the s<strong>to</strong>ck availability response states<br />

otherwise. 1<br />

Samples<br />

Sample orders placed between 00:01 and 14:00 will<br />

be posted the same day, any ordered outside those<br />

times will be posted the following day. Samples are<br />

currently free of charge, but you are limited <strong>to</strong> the<br />

quantity you can order.<br />

Credit Card Ordering<br />

For your security, Antalis do not s<strong>to</strong>re or retain your<br />

credit card details. Antalis use the services of a third<br />

party credit card authorisation service. All credit card<br />

transactions are performed on a secure, certified,<br />

encrypted internet link.<br />

Create Your Own Purchasing Process In <strong>Antalink</strong><br />

<strong>Antalink</strong> allows you <strong>to</strong> administer your company’s<br />

users in <strong>Antalink</strong>. Each cus<strong>to</strong>mer can have one User<br />

Manager account who can add, delete and change<br />

users in <strong>Antalink</strong>. This gives you control over who is<br />

ordering from Antalis.<br />

Users can be assigned spend limits at either order<br />

level or over a period of time, or both. These periods<br />

and levels can be administered by an authoriser (who<br />

can be the User Manager or another person). If a<br />

user exceeds their spend limit, the authoriser receives<br />

an e-mail notifying them that there is an order that<br />

needs authorising. The authoriser can then either<br />

accept the order, which places it with Antalis or<br />

rejects the order which notifies the user.<br />

<strong>Antalink</strong> allows you <strong>to</strong> restrict the products the user<br />

can order in <strong>Antalink</strong> <strong>to</strong> ensure contract adherence.<br />

These restrictions can be set at a user or group of<br />

users level <strong>to</strong> allow you flexibility.<br />

1 Exceptions may apply <strong>to</strong> cus<strong>to</strong>mers not on next day routes, please consult our sales team for more information


If you have received your login details (Cus<strong>to</strong>mer ID, Login and<br />

Password), then you are ready <strong>to</strong> start using <strong>Antalink</strong>.<br />

If you forget your password you can request another by clicking<br />

on the “I forgot my Password” link in the Login page.<br />

Getting Help<br />

If you are having problems using <strong>Antalink</strong>, please do not hesitate<br />

<strong>to</strong> ring our e-commerce help desk on 01530 517220


applying <strong>to</strong> use <strong>Antalink</strong><br />

To apply <strong>to</strong> use<br />

<strong>Antalink</strong>, you must<br />

complete this form<br />

which is accessed by<br />

clicking on the<br />

“Request a user<br />

account” link on the<br />

Login page.<br />

All information will<br />

remain confidential.<br />

All fields with the<br />

exception of VAT are<br />

manda<strong>to</strong>ry.<br />

Once completed and<br />

your details are<br />

validated, you will<br />

receive an e-mail<br />

confirmation<br />

containing your login<br />

details.<br />

Login<br />

This is the username<br />

you want <strong>to</strong> login<br />

with. There must be<br />

no spaces in the<br />

name; e.g. JoeBloggs<br />

Note the login is case<br />

sensitive therefore<br />

JoeBloggs is different<br />

<strong>to</strong> joebloggs


changing your password<br />

About your password<br />

The password you<br />

receive when you first<br />

apply <strong>to</strong> use <strong>Antalink</strong><br />

is a randomly<br />

generated password<br />

of upper and lower<br />

case letters and<br />

numbers. Passwords<br />

are case sensitive.<br />

How <strong>to</strong> change your<br />

password<br />

To change your<br />

password <strong>to</strong> something<br />

more memorable, click<br />

on the “My Profile” link<br />

on the home page.<br />

Once there, enter your<br />

new password in the<br />

New password and<br />

Verify password fields<br />

and click Change. Your<br />

password has now<br />

been changed.


Quick <strong>guide</strong> <strong>to</strong> <strong>Antalink</strong> 3<br />

the home page<br />

Tip Of The Day<br />

If you have any<br />

questions about<br />

how <strong>to</strong> use <strong>Antalink</strong>,<br />

try finding it in the<br />

tip of the day<br />

section<br />

Download your<br />

Price List<br />

You can request<br />

your personal<br />

price list in an MS<br />

Word format, or in a<br />

format for a number<br />

of supported print<br />

and office systems.<br />

Catalogue ordering<br />

allows you <strong>to</strong> search<br />

for items, then order.<br />

Fast Ordering<br />

Quicker if you know<br />

the item number of<br />

the product you want<br />

<strong>to</strong> order.<br />

Samples<br />

Use this section <strong>to</strong><br />

order your samples.<br />

Your Web Orders<br />

Shows your latest web<br />

orders and allows you<br />

<strong>to</strong> look at their his<strong>to</strong>ry<br />

or re-order them.


Quick <strong>guide</strong> <strong>to</strong> <strong>Antalink</strong> 4<br />

click, search, order...<br />

You can find all the Antalis brands in 18 different categories <strong>to</strong> help you find the product that<br />

you want:<br />

• Business Stationery<br />

• Carbonless Reels<br />

• Carbonless Sheets<br />

• Coated Reels<br />

• Coated Sheets<br />

• Digital Sheets<br />

• Envelopes<br />

• Gateway Printers Cards<br />

• Hygiene<br />

• Labelling<br />

• Office Products<br />

• Packaging Products<br />

• Sundries<br />

• Synthetic Paper<br />

• Text & Cover (Paper & Board)<br />

• Uncoated Reels<br />

• Uncoated Sheets<br />

• Screen & Signage<br />

Each category has it’s own search criteria, for example envelopes has windows and flaps. You<br />

can search on where as Screen & Signage includes Adhesive type and Microns.


Quick <strong>guide</strong> <strong>to</strong> <strong>Antalink</strong> 5<br />

placing an order<br />

Click 1….<br />

Choose the category of the<br />

paper you want <strong>to</strong> order for<br />

example Envelopes or Business<br />

Stationery<br />

Click 2….<br />

Click on the various criteria that<br />

matches the product you want. It<br />

does not matter in which order<br />

you click on the criteria.


Quick <strong>guide</strong> <strong>to</strong> <strong>Antalink</strong> 6<br />

placing an order<br />

Click 3….<br />

Every time you click a criteria, the results are<br />

displayed. The more criteria you click the smaller the<br />

results.<br />

You can also search by item number or free text by<br />

typing either an item number or part of the product<br />

description in<strong>to</strong> the search field.<br />

Click 4….<br />

Enter the quantity you want <strong>to</strong> order and choose<br />

the date you want them delivering, then click on<br />

the shopping trolley icon <strong>to</strong> add them <strong>to</strong> your<br />

shopping cart.<br />

You can check your prices and availability or click<br />

on Order Now <strong>to</strong> place the order.


Quick <strong>guide</strong> <strong>to</strong> <strong>Antalink</strong> 7<br />

placing an order<br />

Click 5….<br />

The pre-order confirmation screen allows you <strong>to</strong><br />

review your order before placing it. Enter your order<br />

number and click on Order Now <strong>to</strong> place the order.<br />

Clicking on Cancel takes you back <strong>to</strong> the catalogue<br />

screen, with the order still loaded in the cart so that<br />

you can amend it.<br />

Click 6….<br />

Your order is confirmed on screen along with the<br />

Antalis order number, which you must quote if you<br />

need <strong>to</strong> speak <strong>to</strong> our sales desk about the order.


Quick <strong>guide</strong> <strong>to</strong> <strong>Antalink</strong> 8<br />

ordering samples<br />

Click 1….<br />

Searching for samples works in the same way as<br />

normal ordering.<br />

Note you are limited <strong>to</strong> the quantity of an item you<br />

can order.<br />

Samples must be ordered on a different order <strong>to</strong><br />

normal orders.<br />

Click 2….<br />

Clicking on the order now but<strong>to</strong>n takes you <strong>to</strong> the<br />

pre-order confirmation screen where you can<br />

select a previously used address, or enter a new<br />

one.


Quick <strong>guide</strong> <strong>to</strong> <strong>Antalink</strong> 9<br />

advanced functions<br />

Catalogue: Search for all of our s<strong>to</strong>cked products<br />

Fast Order: If you know the item number for the product you want <strong>to</strong> order,<br />

you can order it in 2 clicks<br />

Favourites: To save you time, add items <strong>to</strong> the favourites list that you order<br />

on a regular basis. These items can be accessed at any time by clicking on<br />

Favourites. Your shopping cart travels with you so you won’t loose any<br />

items you’ve already added <strong>to</strong> it.<br />

Saved Carts: If you repeat an order on a regular basis, save it in a saved<br />

cart. Next time you want <strong>to</strong> replace the order, go <strong>to</strong> saved carts, load it and<br />

the order is in your shopping cart. You can still amend the order for that<br />

time only and add items <strong>to</strong> it once it is in the cart.<br />

Order His<strong>to</strong>ry: You can view the his<strong>to</strong>ry of orders placed in the last 6<br />

months, even if they were not placed in <strong>Antalink</strong>.<br />

Proof Of Delivery: You can view scanned images of the despatch note so<br />

you know who signed for the order, and when.


Quick <strong>guide</strong> <strong>to</strong> <strong>Antalink</strong> 10<br />

notes<br />

Cus<strong>to</strong>mer ID: __________________________<br />

Login: ________________________________<br />

Password: _____________________________<br />

System Requirements<br />

Windows 95 or above Internet Explorer<br />

Version 5.5 or higher<br />

Apple Mac OSX Safari 1.3 , Netscape 7.0<br />

10.3.9 or higher Firefox 1.0<br />

Minimum screen resolution 1024 x 768 pixels


PRINT • OFFICE • VISUAL COMMUNICATION<br />

Basings<strong>to</strong>ke<br />

Tel 0870 6073100 Fax 0870 6073155<br />

Birmingham<br />

Tel 0870 6073113 Fax 0870 6073167<br />

Bris<strong>to</strong>l<br />

Tel 870 6073102 Fax 0870 6073157<br />

Bury St Edmunds<br />

Tel 0870 6073103 Fax 0870 6073158<br />

Cardiff<br />

Tel 0870 6073104 Fax 0870 6073159<br />

Coalville<br />

Tel 0870 6073106 Fax 0870 6073160<br />

Cork<br />

Tel 021 431 9822 Fax 021 431 9826<br />

Dartford<br />

Tel 0870 6073117/118 Fax 0870 6073152/153<br />

Dublin<br />

Tel 01 876 3188 Fax 01 856 7111<br />

Coalville - Visual Communications<br />

Tel 0870 6073150 Fax 0870 6073142<br />

Coalville - Packaging<br />

Tel 0870 2411462 Fax 0870 6073145<br />

Leeds<br />

Tel 0870 6073107 Fax 0870 6073161<br />

Livings<strong>to</strong>n<br />

Tel 0870 6073108 Fax 0870 6073162<br />

Manchester<br />

Tel 0870 6073112 Fax 0870 6073166<br />

Newcastle<br />

Tel 0870 6073109 Fax 0870 6073163<br />

New<strong>to</strong>n Abbot<br />

Tel 0870 6073110 Fax 0870 6073164<br />

Northern Ireland<br />

Tel 0870 6073101 Fax 0870 6073156<br />

Wembley<br />

Tel 0870 6073114 Fax 0870 6073168<br />

Antalis Limited Gateway House, Interlink Way West, Coalville, Leicestershire, LE67 1LE<br />

Tel 0870 6079014 Fax 01530 505049 Email contact@antalis.co.uk Website www.antalis.co.uk<br />

antalis.com<br />

PACKAGING • PROMOTIONAL PRODUCTS

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